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417 entries

Also in discipline: Community 12 Experience 41 Knowledge & Education 17 Other 27 Success 102 Support 162 Technical & Engineering 62 Trust & Safety 33 All axes →

Also in role level: Early Career 67 Entry-level 11 Executive 17 Head of / Director 81 Lead / Manager 110 Mid-level 90 Senior 70 All axes →

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Also in work arrangement: Hybrid 69 Onsite 80 Remote 285 All axes →

Also in salary: "Competitive" comp not given 70 $0k-$50k 22 $100k-$150k 86 $150k-$200k 62 $200k-$250k 27 $250k-$300k 7 $300k+ 6 $50k-$100k 71 I DON'T EVEN THINK THEY KNOW 4 No comp given 90 All axes →

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Jobs

Director of Product & Operations, Customer Experience OpenClosed We are seeking a Director of Product & Operations, Customer Experiencee to lead our Customer Support and Moderation teams as well as lead Product initiatives related to internal tooling and Trust & Safety.

Eh, It's Probably Fine Not yet rated Grindr Eh, It's Probably Fine Experience Head of / Director Full-time Hybrid California United States $200k-$250k Closed GrindrEh, It's Probably FineExperienceHead of / DirectorFull-timeHybridCaliforniaUnited States$200k-$250kClosedSee listing HybridGrindrEh, It's Probably FineExperienceHead of / DirectorFull-timeHybridCaliforniaUnited States$200k-$250kClosed 20 Jan 24

Director of Customer Success USA OpenClosed Doesn't mention benefits anywhere in the job description or the Join Us page.

Tread Carefully Not yet rated run:ai Tread Carefully Success Head of / Director Full-time United States No comp given Closed Remote run:aiTread CarefullySuccessHead of / DirectorFull-timeUnited StatesNo comp givenClosedRemoteSee listing Remoterun:aiTread CarefullySuccessHead of / DirectorFull-timeUnited StatesNo comp givenClosedRemote 20 Jan 24

Senior Manager, Customer Strategy OpenClosed

Eh, It's Probably Fine Not yet rated League Eh, It's Probably Fine Other Lead / Manager Full-time Onsite Illinois United States $100k-$150k Closed LeagueEh, It's Probably FineOtherLead / ManagerFull-timeOnsiteIllinoisUnited States$100k-$150kClosedSee listing OnsiteLeagueEh, It's Probably FineOtherLead / ManagerFull-timeOnsiteIllinoisUnited States$100k-$150kClosed 20 Jan 24

Director of Customer Success OpenClosed I'll give Mosiac props on owning their job descriptions – I definitely think a person wrote this.

BINGO Not yet rated Mosaic BINGO Success Head of / Director Full-time Onsite New York "Competitive" comp not given Closed MosaicBINGOSuccessHead of / DirectorFull-timeOnsiteNew York"Competitive" comp not givenClosedSee listing OnsiteMosaicBINGOSuccessHead of / DirectorFull-timeOnsiteNew York"Competitive" comp not givenClosed 20 Jan 24

Senior Customer Success Manager OpenClosed Candidates should have a strong attention to detail, but the company can't consistently capitalize its own name. Okay!

BINGO Not yet rated run:ai BINGO Success Senior Full-time United States No comp given Closed Remote run:aiBINGOSuccessSeniorFull-timeUnited StatesNo comp givenClosedRemoteSee listing Remoterun:aiBINGOSuccessSeniorFull-timeUnited StatesNo comp givenClosedRemote 20 Jan 24

Principal, Customer Strategy OpenClosed Obviously, there are some typos in the job description and it's very business-speaky, but I don't think either is particularly worrisome, especially since there are some green flags in this listing too (like being clear about the application and interviewing process).

Eh, It's Probably Fine Not yet rated League Eh, It's Probably Fine Other Senior Full-time United States $150k-$200k Closed Remote LeagueEh, It's Probably FineOtherSeniorFull-timeUnited States$150k-$200kClosedRemoteSee listing RemoteLeagueEh, It's Probably FineOtherSeniorFull-timeUnited States$150k-$200kClosedRemote 20 Jan 24

Director, Technical Support OpenClosed Look, I don't think you can honestly say you're "committed to fair and equitable compensation for all of [your] employees" and then only post salary ranges for leadership positions. Come on.

Tread Carefully Not yet rated ServiceTitan Tread Carefully Technical & Engineering Head of / Director Full-time United States $150k-$200k Closed Remote ServiceTitanTread CarefullyTechnical & EngineeringHead of / DirectorFull-timeUnited States$150k-$200kClosedRemoteSee listing RemoteServiceTitanTread CarefullyTechnical & EngineeringHead of / DirectorFull-timeUnited States$150k-$200kClosedRemote 20 Jan 24

Customer Support Operations Manager OpenClosed

Tread Carefully Not yet rated Empower Tread Carefully Support Lead / Manager Full-time United States "Competitive" comp not given Closed Remote EmpowerTread CarefullySupportLead / ManagerFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing RemoteEmpowerTread CarefullySupportLead / ManagerFull-timeUnited States"Competitive" comp not givenClosedRemote 20 Jan 24

Director of Customer Support OpenClosed "We share your values: a dedication to Texans" is an...unexpectedly short list of values.

Tread Carefully Not yet rated Spindlemedia Tread Carefully Support Head of / Director Full-time Texas United States $100k-$150k Closed Remote SpindlemediaTread CarefullySupportHead of / DirectorFull-timeTexasUnited States$100k-$150kClosedRemoteSee listing RemoteSpindlemediaTread CarefullySupportHead of / DirectorFull-timeTexasUnited States$100k-$150kClosedRemote 20 Jan 24

Principal Customer Service Advisor - OPIS OpenClosed This job description is something else. There I am, minding my own business, thinking this is a normal junior customer service role, and then I read with own two eyes: "A minimum of 7 years in an OPIS CS position[...]or 5-10 years experience in a contact center/customer service environment."

BINGO Not yet rated Dow Jones BINGO Support Senior Full-time United States $100k-$150k Closed Remote Dow JonesBINGOSupportSeniorFull-timeUnited States$100k-$150kClosedRemoteSee listing RemoteDow JonesBINGOSupportSeniorFull-timeUnited States$100k-$150kClosedRemote 20 Jan 24

Customer Support Specialist OpenClosed

Tread Carefully Not yet rated Topstep Tread Carefully Support Early Career Full-time United States "Competitive" comp not given Closed Remote TopstepTread CarefullySupportEarly CareerFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing RemoteTopstepTread CarefullySupportEarly CareerFull-timeUnited States"Competitive" comp not givenClosedRemote 20 Jan 24

Customer Support Operations Analyst OpenClosed

Tread Carefully Not yet rated Empower Tread Carefully Support Early Career Full-time United States "Competitive" comp not given Closed Remote EmpowerTread CarefullySupportEarly CareerFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing RemoteEmpowerTread CarefullySupportEarly CareerFull-timeUnited States"Competitive" comp not givenClosedRemote 20 Jan 24

VP Partner Support OpenClosed

Tread Carefully Not yet rated Nuvei Tread Carefully Support Executive Full-time Arizona United States No comp given Closed Remote NuveiTread CarefullySupportExecutiveFull-timeArizonaUnited StatesNo comp givenClosedRemoteSee listing RemoteNuveiTread CarefullySupportExecutiveFull-timeArizonaUnited StatesNo comp givenClosedRemote 19 Jan 24

Customer Support Advocate OpenClosed Job application is through Workday. My condolences.

Tread Carefully Not yet rated ServiceTitan Tread Carefully Support Early Career Full-time Utah United States No comp given Closed Remote ServiceTitanTread CarefullySupportEarly CareerFull-timeUtahUnited StatesNo comp givenClosedRemoteSee listing RemoteServiceTitanTread CarefullySupportEarly CareerFull-timeUtahUnited StatesNo comp givenClosedRemote 19 Jan 24

Client Support Associate OpenClosed This is a mid-senior role at least – major misalignment between title/responsibilities and requirements.

BINGO Not yet rated Nuvei BINGO Support Mid-level Full-time United States No comp given Closed Remote NuveiBINGOSupportMid-levelFull-timeUnited StatesNo comp givenClosedRemoteSee listing RemoteNuveiBINGOSupportMid-levelFull-timeUnited StatesNo comp givenClosedRemote 19 Jan 24

Customer Solutions Consultant OpenClosed So much casual (and occasionally weirdly aggressive) ableism in this job listing. Also, the video on their careers page is 1) a product sales pitch, and 2) all dudes. Is the entire leadership team just dudes?

BINGO Not yet rated Spiff BINGO Success Mid-level Full-time United States $50k-$100k Closed Remote SpiffBINGOSuccessMid-levelFull-timeUnited States$50k-$100kClosedRemoteSee listing RemoteSpiffBINGOSuccessMid-levelFull-timeUnited States$50k-$100kClosedRemote 19 Jan 24

Head of Customer Support OpenClosed I have many concerns. That the title of the role doesn't match the title in the job description. The ridiculous salary. That the company has no Careers page and the role is only listed on LinkedIn. The stability/longevity of a company staking money on other people playing video games.

Seriously, Maybe Don't Not yet rated 1v1Me Seriously, Maybe Don't Support Head of / Director Full-time United States $50k-$100k Closed Remote 1v1MeSeriously, Maybe Don'tSupportHead of / DirectorFull-timeUnited States$50k-$100kClosedRemoteSee listing Remote1v1MeSeriously, Maybe Don'tSupportHead of / DirectorFull-timeUnited States$50k-$100kClosedRemote 19 Jan 24

Customer Success Operations Associate OpenClosed Same deal as with the Customer Success Manager – it's almost the exact same listing, including the degree requirements/GPA question, which seems like even more of a red flag.

BINGO Not yet rated PerformYard BINGO Success Early Career Full-time Virginia United States No comp given Closed Remote PerformYardBINGOSuccessEarly CareerFull-timeVirginiaUnited StatesNo comp givenClosedRemoteSee listing RemotePerformYardBINGOSuccessEarly CareerFull-timeVirginiaUnited StatesNo comp givenClosedRemote 18 Jan 24

Principal Customer Success Manager OpenClosed There's an identical role open for San Francisco on Checkr's Jobs page.

Eh, It's Probably Fine Not yet rated Checkr Eh, It's Probably Fine Success Senior Full-time Hybrid Colorado United States $150k-$200k Closed CheckrEh, It's Probably FineSuccessSeniorFull-timeHybridColoradoUnited States$150k-$200kClosedSee listing HybridCheckrEh, It's Probably FineSuccessSeniorFull-timeHybridColoradoUnited States$150k-$200kClosed 18 Jan 24

Customer Success Manager OpenClosed Quora says they value diversity and want individuals of all backgrounds to apply but then they disadvantage those folks in salary negotiations by not volunteering even a base comp. Let's stop letting companies get away with this empty, spineless talk, huh?

Tread Carefully Not yet rated Quora Tread Carefully Success Mid-level Full-time Ireland No comp given Closed Remote QuoraTread CarefullySuccessMid-levelFull-timeIrelandNo comp givenClosedRemoteSee listing RemoteQuoraTread CarefullySuccessMid-levelFull-timeIrelandNo comp givenClosedRemote 18 Jan 24

Internal Support Strategy & Operations, Senior Manager OpenClosed Support seems to report to Sales, which makes me twitch.

Eh, It's Probably Fine Not yet rated Okta Eh, It's Probably Fine Support Lead / Manager Full-time United States $150k-$200k Closed Remote OktaEh, It's Probably FineSupportLead / ManagerFull-timeUnited States$150k-$200kClosedRemoteSee listing RemoteOktaEh, It's Probably FineSupportLead / ManagerFull-timeUnited States$150k-$200kClosedRemote 18 Jan 24

Manager, Product Support OpenClosed I'm curious as to why this isn't a Director or Head of-level role when the description says that "Petvisor is the holding company for several subsidiaries [...] This is an exciting employment opportunity with responsibilities spanning the portfolio of companies."

Tread Carefully Not yet rated PetDesk Tread Carefully Support Lead / Manager Full-time United States $50k-$100k Closed Remote PetDeskTread CarefullySupportLead / ManagerFull-timeUnited States$50k-$100kClosedRemoteSee listing RemotePetDeskTread CarefullySupportLead / ManagerFull-timeUnited States$50k-$100kClosedRemote 18 Jan 24

Pricing Actuary OpenClosed This job was so close to making it in Green Means Go! Unfortunately, they listed "competitive" comp without actually giving a number, so it missed out. Sad.

Eh, It's Probably Fine Not yet rated hyperexponential Eh, It's Probably Fine Other Mid-level Full-time Hybrid United Kingdom "Competitive" comp not given Closed hyperexponentialEh, It's Probably FineOtherMid-levelFull-timeHybridUnited Kingdom"Competitive" comp not givenClosedSee listing HybridhyperexponentialEh, It's Probably FineOtherMid-levelFull-timeHybridUnited Kingdom"Competitive" comp not givenClosed 18 Jan 24

Customer Experience Manager OpenClosed Title/seniority are misaligned with the responsibilities of the role. Lots of flags in the "Who you are" section which makes me think this role would not be well supported.

BINGO Not yet rated Pindrop BINGO Experience Lead / Manager Full-time United States "Competitive" comp not given Closed Remote PindropBINGOExperienceLead / ManagerFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing RemotePindropBINGOExperienceLead / ManagerFull-timeUnited States"Competitive" comp not givenClosedRemote 18 Jan 24

Customer Support Analyst OpenClosed This job description is wacky. Some of the responsibilities are reasonable for a role at this level, and some are most definitely not.

BINGO Not yet rated Linus Health BINGO Support Mid-level Full-time US Eastern time zones US Central time zones United States Canada $50k-$100k Closed Linus HealthBINGOSupportMid-levelFull-timeUS Eastern time zonesUS Central time zonesUnited StatesCanada$50k-$100kClosedSee listing Linus HealthBINGOSupportMid-levelFull-timeUS Eastern time zonesUS Central time zonesUnited StatesCanada$50k-$100kClosed 18 Jan 24

Enterprise Customer Success Manager OpenClosed Overall, I like this company's approach to job descriptions. Of the few I've read, all were carefully and thoughtfully written, focusing on the skills and qualities needed for a candidate to be successful without being obnoxious.

Eh, It's Probably Fine Not yet rated hyperexponential Eh, It's Probably Fine Success Mid-level Full-time Hybrid United Kingdom "Competitive" comp not given Closed hyperexponentialEh, It's Probably FineSuccessMid-levelFull-timeHybridUnited Kingdom"Competitive" comp not givenClosedSee listing HybridhyperexponentialEh, It's Probably FineSuccessMid-levelFull-timeHybridUnited Kingdom"Competitive" comp not givenClosed 18 Jan 24

Business Systems Analyst, Support Operations OpenClosed

Eh, It's Probably Fine Not yet rated Checkr Eh, It's Probably Fine Support Mid-level Full-time Hybrid Colorado United States $100k-$150k Closed CheckrEh, It's Probably FineSupportMid-levelFull-timeHybridColoradoUnited States$100k-$150kClosedSee listing HybridCheckrEh, It's Probably FineSupportMid-levelFull-timeHybridColoradoUnited States$100k-$150kClosed 18 Jan 24

Customer Support Representative OpenClosed

Seriously, Maybe Don't Not yet rated 1v1Me Seriously, Maybe Don't Support Entry-level Full-time United States Closed $0k-$50k Remote 1v1MeSeriously, Maybe Don'tSupportEntry-levelFull-timeUnited StatesClosed$0k-$50kRemoteSee listing Remote1v1MeSeriously, Maybe Don'tSupportEntry-levelFull-timeUnited StatesClosed$0k-$50kRemote 18 Jan 24

Customer Success Manager OpenClosed I waffled on where this one should go (BINGO or Seriously, Maybe Don't). There's no Careers page, just a perfunctory EO statement at the bottom of their Jobs page along with a frankly alarming Values statement.

BINGO Not yet rated PerformYard BINGO Success Early Career Full-time Virginia United States No comp given Closed Ghost Job?Remote PerformYardBINGOSuccessEarly CareerFull-timeVirginiaUnited StatesNo comp givenClosedGhost Job?RemoteSee listing RemotePerformYardBINGOSuccessEarly CareerFull-timeVirginiaUnited StatesNo comp givenClosedGhost Job?Remote 18 Jan 24

Cable Support Specialist OpenClosed I'll take "What job description was written by AI?" for $400, Alex.

BINGO Not yet rated AppDirect BINGO Support Early Career Full-time Hybrid Illinois United States No comp given Closed AppDirectBINGOSupportEarly CareerFull-timeHybridIllinoisUnited StatesNo comp givenClosedSee listing HybridAppDirectBINGOSupportEarly CareerFull-timeHybridIllinoisUnited StatesNo comp givenClosed 17 Jan 24

Customer Support Lead OpenClosed This job was this close to making it into Green Means Go, but there’s a misalignment between the duties of the position and the job title, so alas, into this category it goes.

Eh, It's Probably Fine Not yet rated Nova Credit Eh, It's Probably Fine Support Lead / Manager Full-time United States $100k-$150k Closed Remote Nova CreditEh, It's Probably FineSupportLead / ManagerFull-timeUnited States$100k-$150kClosedRemoteSee listing RemoteNova CreditEh, It's Probably FineSupportLead / ManagerFull-timeUnited States$100k-$150kClosedRemote 16 Jan 24

Senior Manager, Product Support OpenClosed

Eh, It's Probably Fine Not yet rated Shippo Eh, It's Probably Fine Support Lead / Manager Full-time United States $150k-$200k Closed Remote ShippoEh, It's Probably FineSupportLead / ManagerFull-timeUnited States$150k-$200kClosedRemoteSee listing RemoteShippoEh, It's Probably FineSupportLead / ManagerFull-timeUnited States$150k-$200kClosedRemote 15 Jan 24

Director of Product Support OpenClosed As Director of Product Support, you’ll lead a team of knowledgeable and dedicated associates and managers in their work to support and grow our creators’ businesses while maintaining performance KPIs.

Eh, It's Probably Fine Not yet rated Teachable Eh, It's Probably Fine Support Head of / Director Full-time New York United States $150k-$200k Closed Remote TeachableEh, It's Probably FineSupportHead of / DirectorFull-timeNew YorkUnited States$150k-$200kClosedRemoteSee listing RemoteTeachableEh, It's Probably FineSupportHead of / DirectorFull-timeNew YorkUnited States$150k-$200kClosedRemote 15 Jan 24

Head of Product Support OpenClosed This one is listed under two different titles for a total of 4 times on their website. Not sure what’s up with that.

Eh, It's Probably Fine Not yet rated Wingspan Eh, It's Probably Fine Support Head of / Director Full-time New York United States $150k-$200k Closed Remote WingspanEh, It's Probably FineSupportHead of / DirectorFull-timeNew YorkUnited States$150k-$200kClosedRemoteSee listing RemoteWingspanEh, It's Probably FineSupportHead of / DirectorFull-timeNew YorkUnited States$150k-$200kClosedRemote 15 Jan 24

Support Customer Experience Product Manager OpenClosed

Eh, It's Probably Fine Not yet rated Cisco Meraki Eh, It's Probably Fine Experience Full-time Onsite Illinois United States $100k-$150k Closed Cisco MerakiEh, It's Probably FineExperienceFull-timeOnsiteIllinoisUnited States$100k-$150kClosedSee listing OnsiteCisco MerakiEh, It's Probably FineExperienceFull-timeOnsiteIllinoisUnited States$100k-$150kClosed 15 Jan 24

Senior Manager, BI Customer Experience OpenClosed Job application is through Workday. My condolences.

Eh, It's Probably Fine Not yet rated GoodRx Eh, It's Probably Fine Experience Lead / Manager Full-time Onsite California Washington New York $150k-$200k Closed GoodRxEh, It's Probably FineExperienceLead / ManagerFull-timeOnsiteCaliforniaWashingtonNew York$150k-$200kClosedSee listing OnsiteGoodRxEh, It's Probably FineExperienceLead / ManagerFull-timeOnsiteCaliforniaWashingtonNew York$150k-$200kClosed 15 Jan 24

Customer Service Team Leader OpenClosed This job is on Otta but isn’t listed on the company's website. But considering the Careers page is super bare-bones, that doesn’t necessarily mean anything.

BINGO Not yet rated Trust Wallet BINGO Support Lead / Manager Full-time United States Canada United Kingdom Europe "Competitive" comp not given Closed Remote Trust WalletBINGOSupportLead / ManagerFull-timeUnited StatesCanadaUnited KingdomEurope"Competitive" comp not givenClosedRemoteSee listing RemoteTrust WalletBINGOSupportLead / ManagerFull-timeUnited StatesCanadaUnited KingdomEurope"Competitive" comp not givenClosedRemote 15 Jan 24

Migration Expert (Contractor) OpenClosed Compensation is per project depending on complexity, so no comp is not a red flag.

Eh, It's Probably Fine Not yet rated ConvertKit Eh, It's Probably Fine Technical & Engineering Senior Part-time Contract United States Europe No comp given Closed Remote ConvertKitEh, It's Probably FineTechnical & EngineeringSeniorPart-timeContractUnited StatesEuropeNo comp givenClosedRemoteSee listing RemoteConvertKitEh, It's Probably FineTechnical & EngineeringSeniorPart-timeContractUnited StatesEuropeNo comp givenClosedRemote 15 Jan 24

Integration Support Engineering Specialist OpenClosed $53k for a non-entry level, very technical role is laughable. The duties of the role and the title are also misaligned. And yes, again with the “not typical for offers to be made at or near the top of the [salary] range.”

BINGO Not yet rated Meridianlink BINGO Technical & Engineering Mid-level Full-time United States $50k-$100k Closed Remote MeridianlinkBINGOTechnical & EngineeringMid-levelFull-timeUnited States$50k-$100kClosedRemoteSee listing RemoteMeridianlinkBINGOTechnical & EngineeringMid-levelFull-timeUnited States$50k-$100kClosedRemote 15 Jan 24

Multiple Positions OpenClosed Even aside from the problems in individual descriptions (of which there are plenty), having “Check out our open roles and see if you can make the cut” on your Careers page is an automatic Bingo for me, sorry not sorry.

BINGO Not yet rated ID.me BINGO Success Support Technical & Engineering Entry-level Early Career Mid-level Lead / Manager Full-time Onsite California Florida Virginia United States Closed Ghost Job?Remote ID.meBINGOSuccessSupportTechnical & EngineeringEntry-levelEarly CareerMid-levelLead / ManagerFull-timeOnsiteCaliforniaFloridaVirginiaUnited StatesClosedGhost Job?RemoteSee listing OnsiteRemoteID.meBINGOSuccessSupportTechnical & EngineeringEntry-levelEarly CareerMid-levelLead / ManagerFull-timeOnsiteCaliforniaFloridaVirginiaUnited StatesClosedGhost Job?Remote 15 Jan 24

Customer Advocate, Social Media OpenClosed I would expect a position that mentions owning the customer experience so often, that interfaces regularly with senior leadership, and that requires at least 4-5 years experience to have a more senior title.

Tread Carefully Not yet rated MoneyLion Tread Carefully Support Mid-level Full-time United States "Competitive" comp not given Closed Remote MoneyLionTread CarefullySupportMid-levelFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing RemoteMoneyLionTread CarefullySupportMid-levelFull-timeUnited States"Competitive" comp not givenClosedRemote 15 Jan 24

Senior Manager, BPO Strategy & Operations OpenClosed Neither the title nor the compensation is aligned with the duties of this role, especially considering it’s on-site in NYC.

Tread Carefully Not yet rated MoneyLion Tread Carefully Other Senior Full-time Onsite New York $100k-$150k Closed MoneyLionTread CarefullyOtherSeniorFull-timeOnsiteNew York$100k-$150kClosedSee listing OnsiteMoneyLionTread CarefullyOtherSeniorFull-timeOnsiteNew York$100k-$150kClosed 15 Jan 24

Product Support Manager OpenClosed

Tread Carefully Not yet rated Shippo Tread Carefully Support Lead / Manager Full-time Mexico No comp given Closed Remote ShippoTread CarefullySupportLead / ManagerFull-timeMexicoNo comp givenClosedRemoteSee listing RemoteShippoTread CarefullySupportLead / ManagerFull-timeMexicoNo comp givenClosedRemote 15 Jan 24

Head of KYC OpenClosed

Eh, It's Probably Fine Not yet rated Mercury Eh, It's Probably Fine Other Head of / Director Full-time United States Canada $250k-$300k Closed MercuryEh, It's Probably FineOtherHead of / DirectorFull-timeUnited StatesCanada$250k-$300kClosedSee listing MercuryEh, It's Probably FineOtherHead of / DirectorFull-timeUnited StatesCanada$250k-$300kClosed 15 Jan 24

Senior Manager, Enterprise Support OpenClosed

Eh, It's Probably Fine Not yet rated Motive Eh, It's Probably Fine Support Lead / Manager Full-time United States $150k-$200k Closed Remote MotiveEh, It's Probably FineSupportLead / ManagerFull-timeUnited States$150k-$200kClosedRemoteSee listing RemoteMotiveEh, It's Probably FineSupportLead / ManagerFull-timeUnited States$150k-$200kClosedRemote 15 Jan 24

Vice President of Customer Experience OpenClosed Our VP Customer Experience (CX) reports to the CEO and leads the three core teams delivering value across our entire customer portfolio - Customer Success, Professional Services and Global Technical Support.

Tread Carefully Not yet rated Kustomer Tread Carefully Experience Executive Full-time New York United States "Competitive" comp not given Closed Remote KustomerTread CarefullyExperienceExecutiveFull-timeNew YorkUnited States"Competitive" comp not givenClosedRemoteSee listing RemoteKustomerTread CarefullyExperienceExecutiveFull-timeNew YorkUnited States"Competitive" comp not givenClosedRemote 15 Jan 24

Senior VP of Support OpenClosed This is an odd one. I’d expect to see both on-the-ground and macro-level responsibilities for a role like this, but it’s in such an odd mix that it comes across as if they didn’t consult the actual Support team when writing it or they’re not actually sure what they want out of the role.

Tread Carefully Not yet rated Meridianlink Tread Carefully Support Executive Full-time United States $200k-$250k Closed Remote MeridianlinkTread CarefullySupportExecutiveFull-timeUnited States$200k-$250kClosedRemoteSee listing RemoteMeridianlinkTread CarefullySupportExecutiveFull-timeUnited States$200k-$250kClosedRemote 15 Jan 24

Director of Escalations (Support) OpenClosed

Eh, It's Probably Fine Not yet rated Cisco Meraki Eh, It's Probably Fine Support Head of / Director Full-time United States $200k-$250k Closed Remote Cisco MerakiEh, It's Probably FineSupportHead of / DirectorFull-timeUnited States$200k-$250kClosedRemoteSee listing RemoteCisco MerakiEh, It's Probably FineSupportHead of / DirectorFull-timeUnited States$200k-$250kClosedRemote 15 Jan 24

Product Support Specialist OpenClosed Shippo isn’t nearly as transparent about this frontline role as they are about the Senior Manager, Product Support role, which doesn’t sit well with me.

Tread Carefully Not yet rated Shippo Tread Carefully Support Early Career Full-time Mexico No comp given Closed Remote ShippoTread CarefullySupportEarly CareerFull-timeMexicoNo comp givenClosedRemoteSee listing RemoteShippoTread CarefullySupportEarly CareerFull-timeMexicoNo comp givenClosedRemote 15 Jan 24

Support Team Lead OpenClosed The company claims this comp is highly competitive, however considering the duties of the role and the (at their own admission) highly-complex product and the fact it’s a FinTech company, I’m calling bullshit. Otherwise, it seems fine.

Eh, It's Probably Fine Not yet rated Mercury Eh, It's Probably Fine Support Lead / Manager Full-time California New York Oregon United States $100k-$150k Closed Remote MercuryEh, It's Probably FineSupportLead / ManagerFull-timeCaliforniaNew YorkOregonUnited States$100k-$150kClosedRemoteSee listing RemoteMercuryEh, It's Probably FineSupportLead / ManagerFull-timeCaliforniaNew YorkOregonUnited States$100k-$150kClosedRemote 15 Jan 24

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