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Data & Insights

12 entries

Green Means Go · 0 Eh, It's Probably Fine · 0 Tread Carefully · 0 BINGO · 0 Seriously, Maybe Don't · 0
Also in discipline: Community 12 Experience 41 Knowledge & Education 17 Other 27 Success 102 Support 162 Technical & Engineering 62 Trust & Safety 33 All axes →
Also in role level: Early Career 67 Entry-level 11 Executive 17 Head of / Director 81 Lead / Manager 110 Mid-level 90 Senior 70 All axes →
Also in job type: Contract 6 Full-time 434 Internship 2 Part-time 1 Travel Required 12 All axes →
Also in work arrangement: Hybrid 69 Onsite 80 Remote 285 All axes →
Also in salary: "Competitive" comp not given 70 $0k-$50k 22 $100k-$150k 86 $150k-$200k 62 $200k-$250k 27 $250k-$300k 7 $300k+ 6 $50k-$100k 71 I DON'T EVEN THINK THEY KNOW 4 No comp given 90 All axes →
Also in location: Africa 4 Alabama 2 Alberta 3 Argentina 1 Arizona 13 Arkansas 2 Australia 5 Brazil 1 British Columbia 6 California 83 Canada 37 Chile 1 Colombia 1 Colorado 34 Connecticut 4 Costa Rica 1 Delaware 1 Ecuador 1 Egypt 1 Europe 9 Florida 24 France 1 Georgia 9 Germany 1 Idaho 2 Illinois 21 India 1 Indiana 5 Iowa 3 Ireland 8 IT IS A MYSTERY 13 Kansas 2 Kentucky 2 Lithuania 1 Louisiana 2 Maine 5 Maryland 7 Massachusetts 18 Mexico 8 Michigan 7 Middle East 3 Minnesota 3 Mississippi 3 Missouri 6 Montana 1 Nebraska 1 Nevada 3 New Hampshire 1 New Jersey 6 New Mexico 1 New York 68 North Carolina 12 North Dakota 1 Ohio 7 Oklahoma 3 Ontario 13 Oregon 10 Pennsylvania 8 Philippines 2 Poland 1 Portugal 1 Quebec 1 Rhode Island 2 Saskatchewan 1 South America 4 South Carolina 2 Sweden 1 Tennessee 6 Texas 34 United Kingdom 28 United States 356 US Central time zones 4 US Eastern time zones 9 US Western time zones 4 Utah 9 Virginia 11 Washington 18 Wisconsin 4 Worldwide 7 All axes →
Also in collection: AI & Automation 18 BPOs 2 Certification 13 Community 1 Culture 10 Education 9 Experience 88 Jobs 4 Knowledge & Writing 30 Leadership 34 Management 10 Operations 17 Quality 4 Retention, Revenue & Churn 14 Startups 3 Success 29 Support 70 Tech 20 Tools 2 Trust & Safety 1 All axes →

Jobs

Resources

PodcastsSuccessLeadershipData & InsightsAI & AutomationRetention, Revenue & ChurnJobs The Customer Success Playbook Immerse yourself with us in the dynamic realm of customer success, where we unravel the latest insights, inspirations, and wisdom from recognized leaders in the Customer Success domain. PodcastsSuccessLeadershipData & InsightsAI & AutomationRetention, Revenue & ChurnJobs More →
Job BoardsAI & AutomationData & InsightsExperienceKnowledge & WritingOperationsRetention, Revenue & ChurnSuccessSupportTech People-First Jobs Remote, flexible jobs at companies with a people-first culture. Job BoardsAI & AutomationData & InsightsExperienceKnowledge & WritingOperationsRetention, Revenue & ChurnSuccessSupportTech More →
LearningExperienceData & InsightsCertification Customer Experience With a focus on career-ready learning, and delivered through a blend of essential reading, case studies and useful toolkits, this course will quickly make you familiar with the core principles and best practices of Customer Experience. LearningExperienceData & InsightsCertification More →
LearningData & Insights Quick Learn: Storytelling with Metrics Effectively communicating the metrics is critical to supporting community growth and and sharing the business impact of your online community program. In this self-paced course you will learn how to turn numbers into narrative. (Estimate learning time is 22 minutes.) LearningData & Insights More →
BlogsExperienceData & InsightsAI & AutomationVendor published Customer Experience Insights by Idiomatic Tips and guides about customer analytics, AI and customer intelligence, as well as news, updates and stories about Idiomatic and the customer experience industry. BlogsExperienceData & InsightsAI & AutomationVendor published More →
Job BoardsAI & AutomationData & InsightsEducationExperienceKnowledge & WritingOperationsQualitySuccessSupportTech Professional Helpers Professional Helpers seeks to connect job-seeking helpers with open roles in their preferred fields and guide growing companies needing a CX boost. Job BoardsAI & AutomationData & InsightsEducationExperienceKnowledge & WritingOperationsQualitySuccessSupportTech More →
Job BoardsAI & AutomationData & InsightsEducationExperienceKnowledge & WritingOperationsQualitySuccessSupportTech Support Human Jobs Job BoardsAI & AutomationData & InsightsEducationExperienceKnowledge & WritingOperationsQualitySuccessSupportTech More →
LearningAI & AutomationData & Insights Data Analysis with Generative AI Workshop Series Join a small group for a workshop series to learn how to use Generative AI to improve your Data Analysis skills. LearningAI & AutomationData & Insights More →
PodcastsData & Insights Digital Trust & Safety Insider At The Digital Trust & Safety Insider Podcast, we chat with people on all sides of the fraud fight: hackers, Secret Service agents, risk analysts, and reformed fraudsters-turned-business consultants. PodcastsData & Insights More →
PodcastsExperienceData & Insights The CX Cast Research-based guidance on how to manage customer experience (CX) at any organization — an imperative that Forrester has been researching for over 20 years. PodcastsExperienceData & Insights More →
PodcastsExperienceData & Insights Customer Experience Insights Customer Experience Insights from Genesys gives consultants, influencers, partners and customers insights into the latest technical and industry topics. PodcastsExperienceData & Insights More →
PodcastsExperienceRetention, Revenue & ChurnData & Insights Doing CX Right Struggling to attract and retain loyal customers? Want to differentiate your brand beyond price competition? "Doing CX Right" with Stacy Sherman is your go-to podcast. PodcastsExperienceRetention, Revenue & ChurnData & Insights More →

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