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Illinois

21 entries

Green Means Go · 1 Eh, It's Probably Fine · 8 Tread Carefully · 4 BINGO · 7 Seriously, Maybe Don't · 1
Also in discipline: Community 12 Experience 41 Knowledge & Education 17 Other 27 Success 102 Support 162 Technical & Engineering 62 Trust & Safety 33 All axes →
Also in role level: Early Career 67 Entry-level 11 Executive 17 Head of / Director 81 Lead / Manager 110 Mid-level 90 Senior 70 All axes →
Also in job type: Contract 6 Full-time 434 Internship 2 Part-time 1 Travel Required 12 All axes →
Also in work arrangement: Hybrid 69 Onsite 80 Remote 285 All axes →
Also in salary: "Competitive" comp not given 70 $0k-$50k 22 $100k-$150k 86 $150k-$200k 62 $200k-$250k 27 $250k-$300k 7 $300k+ 6 $50k-$100k 71 I DON'T EVEN THINK THEY KNOW 4 No comp given 90 All axes →
Also in location: Africa 4 Alabama 2 Alberta 3 Argentina 1 Arizona 13 Arkansas 2 Australia 5 Brazil 1 British Columbia 6 California 83 Canada 37 Chile 1 Colombia 1 Colorado 34 Connecticut 4 Costa Rica 1 Delaware 1 Ecuador 1 Egypt 1 Europe 9 Florida 24 France 1 Georgia 9 Germany 1 Idaho 2 India 1 Indiana 5 Iowa 3 Ireland 8 IT IS A MYSTERY 13 Kansas 2 Kentucky 2 Lithuania 1 Louisiana 2 Maine 5 Maryland 7 Massachusetts 18 Mexico 8 Michigan 7 Middle East 3 Minnesota 3 Mississippi 3 Missouri 6 Montana 1 Nebraska 1 Nevada 3 New Hampshire 1 New Jersey 6 New Mexico 1 New York 68 North Carolina 12 North Dakota 1 Ohio 7 Oklahoma 3 Ontario 13 Oregon 10 Pennsylvania 8 Philippines 2 Poland 1 Portugal 1 Quebec 1 Rhode Island 2 Saskatchewan 1 South America 4 South Carolina 2 Sweden 1 Tennessee 6 Texas 34 United Kingdom 28 United States 356 US Central time zones 4 US Eastern time zones 9 US Western time zones 4 Utah 9 Virginia 11 Washington 18 Wisconsin 4 Worldwide 7 All axes →
Also in collection: AI & Automation 18 BPOs 2 Certification 13 Community 1 Culture 10 Data & Insights 12 Education 9 Experience 88 Jobs 4 Knowledge & Writing 30 Leadership 34 Management 10 Operations 17 Quality 4 Retention, Revenue & Churn 14 Startups 3 Success 29 Support 70 Tech 20 Tools 2 Trust & Safety 1 All axes →

Jobs

Customer Success Representative OpenClosed Also, oh my god the music in their offsite highlight reel. The sweeping camera work. The editing. You're not scoring the winning goal against the USSR, it's not the Miracle on Ice, it's a conference at a fucking Marriott. Can we bring it down a notch, Honeycomb? BINGO Not yet rated HoneycombBINGOSupportEarly CareerOnsiteFull-timeUnited StatesIllinois$50k-$100kOpen HoneycombBINGOSupportEarly CareerOnsiteFull-timeUnited StatesIllinois$50k-$100kOpenSee listing OnsiteHoneycombBINGOSupportEarly CareerOnsiteFull-timeUnited StatesIllinois$50k-$100kOpen 15 Jun 26
Director, Customer Operations OpenClosed Scribd is being transparent about not being a customer-first organization in which every team contributes to customer happiness. It's saying the company doesn't want to deal with customers, and you're constantly going to be nagging them for the smallest scraps to improve the customer experience. Tread Carefully Not yet rated Scribd, Inc.Tread CarefullySupportHead of / DirectorFull-timeArizonaCaliforniaColoradoFloridaGeorgiaMassachusettsIllinoisNew YorkOregonTexasUtahWashingtonBritish ColumbiaOntarioCanadaMexico$150k-$200kOpen Scribd, Inc.Tread CarefullySupportHead of / DirectorFull-timeArizonaCaliforniaColoradoFloridaGeorgiaMassachusettsIllinoisNew YorkOregonTexasUtahWashingtonBritish ColumbiaOntarioCanadaMexico$150k-$200kOpenSee listing Scribd, Inc.Tread CarefullySupportHead of / DirectorFull-timeArizonaCaliforniaColoradoFloridaGeorgiaMassachusettsIllinoisNew YorkOregonTexasUtahWashingtonBritish ColumbiaOntarioCanadaMexico$150k-$200kOpen 17 Mar 26
Product Support Specialist, Money Management OpenClosed The only reason this isn't going into Green Means Go is that a few responsibilities seem a little senior for this title. That could just be a lack of knowledge of their internal structure and leveling, though. Everything else seems good, and the pay is good for a technical/financial role. Eh, It's Probably Fine Not yet rated StripeEh, It's Probably FineSupportMid-levelFull-timeHybridIllinoisUnited States$100k-$150kClosed StripeEh, It's Probably FineSupportMid-levelFull-timeHybridIllinoisUnited States$100k-$150kClosedSee listing HybridStripeEh, It's Probably FineSupportMid-levelFull-timeHybridIllinoisUnited States$100k-$150kClosed 23 Feb 26
Customer Support Specialist OpenClosed Really puts that DEI statement into perspective, though. "We encourage underrepresented minorities to be underpaid in this role, which will affect their future compensation for years, if not forever." Tread Carefully Not yet rated WheelTread CarefullySupportMid-levelFull-timeGeorgiaTexasMassachusettsIllinoisColoradoNew YorkCaliforniaWashingtonUnited StatesClosed$0k-$50kRemote WheelTread CarefullySupportMid-levelFull-timeGeorgiaTexasMassachusettsIllinoisColoradoNew YorkCaliforniaWashingtonUnited StatesClosed$0k-$50kRemoteSee listing RemoteWheelTread CarefullySupportMid-levelFull-timeGeorgiaTexasMassachusettsIllinoisColoradoNew YorkCaliforniaWashingtonUnited StatesClosed$0k-$50kRemote 23 Feb 26
Senior Customer Success Manager OpenClosed Overall, it's a pretty straightforward Success position with decent pay. They don't mention benefits, which I'd address in the interview process, but otherwise it's a solid Eh, It's Probably Fine. Eh, It's Probably Fine Not yet rated RelyanceEh, It's Probably FineSuccessSeniorFull-timeTexasMissouriOklahomaIllinoisUnited States$100k-$150kClosedRemote RelyanceEh, It's Probably FineSuccessSeniorFull-timeTexasMissouriOklahomaIllinoisUnited States$100k-$150kClosedRemoteSee listing RemoteRelyanceEh, It's Probably FineSuccessSeniorFull-timeTexasMissouriOklahomaIllinoisUnited States$100k-$150kClosedRemote 20 Oct 24
Customer Success Manager, Mid-Market OpenClosed Still just vibes, still a BINGO. BINGO Not yet rated EvenUpBINGOSuccessEarly CareerFull-timeCaliforniaFloridaIllinoisMassachusettsMichiganPennsylvaniaTexasUnited StatesNo comp givenClosedRemote EvenUpBINGOSuccessEarly CareerFull-timeCaliforniaFloridaIllinoisMassachusettsMichiganPennsylvaniaTexasUnited StatesNo comp givenClosedRemoteSee listing RemoteEvenUpBINGOSuccessEarly CareerFull-timeCaliforniaFloridaIllinoisMassachusettsMichiganPennsylvaniaTexasUnited StatesNo comp givenClosedRemote 20 Oct 24
Customer Onboarding Specialist OpenClosed Since they're expecting candidates to operate on vibes only, so am I! And my vibes tell me this is a BINGO. BINGO Not yet rated EvenUpBINGOSuccessEarly CareerFull-timeCaliforniaFloridaIllinoisMassachusettsMichiganPennsylvaniaTexasUnited StatesNo comp givenClosedRemote EvenUpBINGOSuccessEarly CareerFull-timeCaliforniaFloridaIllinoisMassachusettsMichiganPennsylvaniaTexasUnited StatesNo comp givenClosedRemoteSee listing RemoteEvenUpBINGOSuccessEarly CareerFull-timeCaliforniaFloridaIllinoisMassachusettsMichiganPennsylvaniaTexasUnited StatesNo comp givenClosedRemote 20 Oct 24
Global Head of Partner Support, Google Cloud OpenClosed This whole JD is a sloppy mess, but hey, at least the pay's good? Tread Carefully Not yet rated GoogleTread CarefullySupportHead of / DirectorFull-timeOnsiteTexasGeorgiaColoradoIllinoisFloridaUnited States$200k-$250kClosed GoogleTread CarefullySupportHead of / DirectorFull-timeOnsiteTexasGeorgiaColoradoIllinoisFloridaUnited States$200k-$250kClosedSee listing OnsiteGoogleTread CarefullySupportHead of / DirectorFull-timeOnsiteTexasGeorgiaColoradoIllinoisFloridaUnited States$200k-$250kClosed 06 Oct 24
Registered Customer Experience Representative OpenClosed This one is somewhat better for having lower requirements, but still. Boo. BINGO Not yet rated RobinhoodBINGOExperienceEarly CareerFull-timeOnsiteColoradoIllinoisFloridaTexasUnited States$50k-$100kClosed RobinhoodBINGOExperienceEarly CareerFull-timeOnsiteColoradoIllinoisFloridaTexasUnited States$50k-$100kClosedSee listing OnsiteRobinhoodBINGOExperienceEarly CareerFull-timeOnsiteColoradoIllinoisFloridaTexasUnited States$50k-$100kClosed 08 Sep 24
Customer Experience Representative, Advanced Services OpenClosed I take back everything I said about positive culture signals at Robinhood. It's enough to make you ask yourself: What would Robin Hood do in this situation? BINGO Not yet rated RobinhoodBINGOExperienceMid-levelFull-timeOnsiteColoradoIllinoisTexasFloridaUnited States$50k-$100kClosed RobinhoodBINGOExperienceMid-levelFull-timeOnsiteColoradoIllinoisTexasFloridaUnited States$50k-$100kClosedSee listing OnsiteRobinhoodBINGOExperienceMid-levelFull-timeOnsiteColoradoIllinoisTexasFloridaUnited States$50k-$100kClosed 08 Sep 24
Customer Experience Manager, Platinum Desk OpenClosed Overall, there are positive culture signals for the company, but I'm concerned that this position will be stretched too thin to provide the leadership and mentorship Robinhood wants to see, and there's some scope creep I'd ask about as an interviewee. Tread Carefully Not yet rated RobinhoodTread CarefullyExperienceLead / ManagerFull-timeOnsiteColoradoIllinoisFloridaTexasUnited States$100k-$150kClosed RobinhoodTread CarefullyExperienceLead / ManagerFull-timeOnsiteColoradoIllinoisFloridaTexasUnited States$100k-$150kClosedSee listing OnsiteRobinhoodTread CarefullyExperienceLead / ManagerFull-timeOnsiteColoradoIllinoisFloridaTexasUnited States$100k-$150kClosed 08 Sep 24
Vice President, Customer Care OpenClosed You should do a general internet search for Therapy Brands. The results are...not good, particularly in light of the fuss they make about how awesome they are on their Careers page. Seriously, Maybe Don't Not yet rated Therapy BrandsSeriously, Maybe Don'tSupportExecutiveFull-timeAlabamaArkansasArizonaColoradoConnecticutDelawareFloridaGeorgiaKansasKentuckyLouisianaMaineMassachusettsIdahoIowaMichiganMinnesotaMarylandMississippiMissouriMontanaNebraskaNorth CarolinaNorth DakotaNew HampshireNew JerseyNew MexicoNew YorkNevadaOhioOklahomaOregonPennsylvaniaRhode IslandIllinoisSouth CarolinaTennesseeTexasUtahVirginiaWashingtonWisconsinIndianaNo comp givenClosedRemote Therapy BrandsSeriously, Maybe Don'tSupportExecutiveFull-timeAlabamaArkansasArizonaColoradoConnecticutDelawareFloridaGeorgiaKansasKentuckyLouisianaMaineMassachusettsIdahoIowaMichiganMinnesotaMarylandMississippiMissouriMontanaNebraskaNorth CarolinaNorth DakotaNew HampshireNew JerseyNew MexicoNew YorkNevadaOhioOklahomaOregonPennsylvaniaRhode IslandIllinoisSouth CarolinaTennesseeTexasUtahVirginiaWashingtonWisconsinIndianaNo comp givenClosedRemoteSee listing RemoteTherapy BrandsSeriously, Maybe Don'tSupportExecutiveFull-timeAlabamaArkansasArizonaColoradoConnecticutDelawareFloridaGeorgiaKansasKentuckyLouisianaMaineMassachusettsIdahoIowaMichiganMinnesotaMarylandMississippiMissouriMontanaNebraskaNorth CarolinaNorth DakotaNew HampshireNew JerseyNew MexicoNew YorkNevadaOhioOklahomaOregonPennsylvaniaRhode IslandIllinoisSouth CarolinaTennesseeTexasUtahVirginiaWashingtonWisconsinIndianaNo comp givenClosedRemote 01 Sep 24
Knowledge Strategist OpenClosed Sounds like a neat Knowledge role, and the pay is great (especially for Knowledge work, which is often undervalued). Eh, It's Probably Fine Not yet rated AirbnbEh, It's Probably FineKnowledge & EducationSeniorFull-timeAlabamaCaliforniaFloridaGeorgiaIllinoisMinnesotaMississippiNevadaNew JerseyNew YorkNorth CarolinaOhioOregonPennsylvaniaTennesseeTexasWashington$100k-$150kClosedRemote AirbnbEh, It's Probably FineKnowledge & EducationSeniorFull-timeAlabamaCaliforniaFloridaGeorgiaIllinoisMinnesotaMississippiNevadaNew JerseyNew YorkNorth CarolinaOhioOregonPennsylvaniaTennesseeTexasWashington$100k-$150kClosedRemoteSee listing RemoteAirbnbEh, It's Probably FineKnowledge & EducationSeniorFull-timeAlabamaCaliforniaFloridaGeorgiaIllinoisMinnesotaMississippiNevadaNew JerseyNew YorkNorth CarolinaOhioOregonPennsylvaniaTennesseeTexasWashington$100k-$150kClosedRemote 25 Aug 24
Customer Experience & Service Transformation Management Manager OpenClosed This job seems fine if very, very corporate. Eh, It's Probably Fine Not yet rated AccentureEh, It's Probably FineExperienceLead / ManagerFull-timeHybridIllinoisVirginiaGeorgiaTexasOregonArkansasMassachusettsColoradoIndianaNorth CarolinaIowaMichiganNew JerseyConnecticutCaliforniaWisconsinMinnesotaTennesseeNew YorkOklahomaKansasPennsylvaniaFloridaArizonaWashingtonMissouriUnited States$150k-$200kClosed AccentureEh, It's Probably FineExperienceLead / ManagerFull-timeHybridIllinoisVirginiaGeorgiaTexasOregonArkansasMassachusettsColoradoIndianaNorth CarolinaIowaMichiganNew JerseyConnecticutCaliforniaWisconsinMinnesotaTennesseeNew YorkOklahomaKansasPennsylvaniaFloridaArizonaWashingtonMissouriUnited States$150k-$200kClosedSee listing HybridAccentureEh, It's Probably FineExperienceLead / ManagerFull-timeHybridIllinoisVirginiaGeorgiaTexasOregonArkansasMassachusettsColoradoIndianaNorth CarolinaIowaMichiganNew JerseyConnecticutCaliforniaWisconsinMinnesotaTennesseeNew YorkOklahomaKansasPennsylvaniaFloridaArizonaWashingtonMissouriUnited States$150k-$200kClosed 24 Aug 24
Senior Technical Writer OpenClosed I know this is a bit outside Support knowledge work, but I think it'd be a good fit for CX folks. The position seems fine, and the pay is great. Eh, It's Probably Fine Not yet rated Eh, It's Probably FineKnowledge & EducationSeniorFull-timeGeorgiaTexasMassachusettsIllinoisCaliforniaFloridaNew YorkArizonaUtahWashingtonUnited States$150k-$200kClosedRemoteCircle Eh, It's Probably FineKnowledge & EducationSeniorFull-timeGeorgiaTexasMassachusettsIllinoisCaliforniaFloridaNew YorkArizonaUtahWashingtonUnited States$150k-$200kClosedRemoteCircleSee listing RemoteEh, It's Probably FineKnowledge & EducationSeniorFull-timeGeorgiaTexasMassachusettsIllinoisCaliforniaFloridaNew YorkArizonaUtahWashingtonUnited States$150k-$200kClosedRemoteCircle 15 Aug 24
Trust & Safety Analyst I OpenClosed Solid, straightforward job description with no red or yellow flags and a decent salary for what appears to be a truly entry-level Trust & Safety role. Green Means Go Not yet rated FlodeskGreen Means GoEntry-levelFull-timeArizonaCaliforniaGeorgiaIllinoisIowaMarylandMichiganMissouriNew YorkNorth CarolinaOhioOregonRhode IslandTexasWashingtonWisconsin$50k-$100kClosedRemoteTrust & Safety FlodeskGreen Means GoEntry-levelFull-timeArizonaCaliforniaGeorgiaIllinoisIowaMarylandMichiganMissouriNew YorkNorth CarolinaOhioOregonRhode IslandTexasWashingtonWisconsin$50k-$100kClosedRemoteTrust & SafetySee listing RemoteFlodeskGreen Means GoEntry-levelFull-timeArizonaCaliforniaGeorgiaIllinoisIowaMarylandMichiganMissouriNew YorkNorth CarolinaOhioOregonRhode IslandTexasWashingtonWisconsin$50k-$100kClosedRemoteTrust & Safety 30 Jun 24
Director of Customer Service (Support) OpenClosed Company overall seems obsessed with "critical thinking" as an attribute, which makes me picture an office where people are, like, constantly running into closed doors. "Bob, Bob! She turned the doorknob! We're free! PUT HER RESUME ON THE TOP OF THE PILE." BINGO Not yet rated Legacy.comBINGOSupportHead of / DirectorFull-timeIllinoisUnited StatesNo comp givenClosed Legacy.comBINGOSupportHead of / DirectorFull-timeIllinoisUnited StatesNo comp givenClosedSee listing Legacy.comBINGOSupportHead of / DirectorFull-timeIllinoisUnited StatesNo comp givenClosed 14 Feb 24
Senior Director, Trust & Safety OpenClosed Excellent benefits, including 4-day work weeks. That *might* have something to do with the Kickstarter union. I'm just saying. Eh, It's Probably Fine Not yet rated Kickstarter PBCEh, It's Probably FineHead of / DirectorFull-timeCaliforniaColoradoConnecticutFloridaGeorgiaIllinoisMassachusettsMarylandNorth CarolinaNew JerseyNew YorkOregonVirginiaWashingtonUnited StatesOntarioBritish ColumbiaCanadaUnited Kingdom$150k-$200kClosedRemoteTrust & Safety Kickstarter PBCEh, It's Probably FineHead of / DirectorFull-timeCaliforniaColoradoConnecticutFloridaGeorgiaIllinoisMassachusettsMarylandNorth CarolinaNew JerseyNew YorkOregonVirginiaWashingtonUnited StatesOntarioBritish ColumbiaCanadaUnited Kingdom$150k-$200kClosedRemoteTrust & SafetySee listing RemoteKickstarter PBCEh, It's Probably FineHead of / DirectorFull-timeCaliforniaColoradoConnecticutFloridaGeorgiaIllinoisMassachusettsMarylandNorth CarolinaNew JerseyNew YorkOregonVirginiaWashingtonUnited StatesOntarioBritish ColumbiaCanadaUnited Kingdom$150k-$200kClosedRemoteTrust & Safety 01 Feb 24
Senior Manager, Customer Strategy OpenClosed Eh, It's Probably Fine Not yet rated LeagueEh, It's Probably FineOtherLead / ManagerFull-timeOnsiteIllinoisUnited States$100k-$150kClosed LeagueEh, It's Probably FineOtherLead / ManagerFull-timeOnsiteIllinoisUnited States$100k-$150kClosedSee listing OnsiteLeagueEh, It's Probably FineOtherLead / ManagerFull-timeOnsiteIllinoisUnited States$100k-$150kClosed 20 Jan 24
Cable Support Specialist OpenClosed I'll take "What job description was written by AI?" for $400, Alex. BINGO Not yet rated AppDirectBINGOSupportEarly CareerFull-timeHybridIllinoisUnited StatesNo comp givenClosed AppDirectBINGOSupportEarly CareerFull-timeHybridIllinoisUnited StatesNo comp givenClosedSee listing HybridAppDirectBINGOSupportEarly CareerFull-timeHybridIllinoisUnited StatesNo comp givenClosed 17 Jan 24
Support Customer Experience Product Manager OpenClosed Eh, It's Probably Fine Not yet rated Cisco MerakiEh, It's Probably FineExperienceFull-timeOnsiteIllinoisUnited States$100k-$150kClosed Cisco MerakiEh, It's Probably FineExperienceFull-timeOnsiteIllinoisUnited States$100k-$150kClosedSee listing OnsiteCisco MerakiEh, It's Probably FineExperienceFull-timeOnsiteIllinoisUnited States$100k-$150kClosed 15 Jan 24

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