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Senior

Roles labeled as Senior or requiring 5 to 10 years of CX experience.

70 entries

Also in work arrangement: Hybrid 69 Onsite 80 Remote 285 All axes →

Jobs

Product Specialist - Electrical OpenClosed It's fitting that this is AI for mechanical, electrical, and plumbing engineering because this company comes across like a whole drawer full of tools. Seriously, Maybe Don't Not yet rated EndraSeriously, Maybe Don'tSupportSeniorOnsiteFull-timeUnited States$150k-$200kOpen EndraSeriously, Maybe Don'tSupportSeniorOnsiteFull-timeUnited States$150k-$200kOpenSee listing OnsiteEndraSeriously, Maybe Don'tSupportSeniorOnsiteFull-timeUnited States$150k-$200kOpen 15 Jun 26
Customer Experience Associate OpenClosed Not for those looking to create forgettable CX and do the shittiest work they've ever done! BINGO Not yet rated ShepherdBINGOExperienceSeniorOnsiteFull-timeCaliforniaUnited States$100k-$150kClosed ShepherdBINGOExperienceSeniorOnsiteFull-timeCaliforniaUnited States$100k-$150kClosedSee listing OnsiteShepherdBINGOExperienceSeniorOnsiteFull-timeCaliforniaUnited States$100k-$150kClosed 06 Apr 26
Founding Ops OpenClosed I can literally go on any website right now and find someone's dumb opinion. You're reading my dumb opinion right now. Why are we doing this. Seriously, Maybe Don't Not yet rated TeracSeriously, Maybe Don'tOtherSeniorOnsiteFull-timeCaliforniaUnited StatesNo comp givenOpen TeracSeriously, Maybe Don'tOtherSeniorOnsiteFull-timeCaliforniaUnited StatesNo comp givenOpenSee listing OnsiteTeracSeriously, Maybe Don'tOtherSeniorOnsiteFull-timeCaliforniaUnited StatesNo comp givenOpen 10 Mar 26
Customer Success Manager, Fintech/BNPL OpenClosed I was just thinking how unusual it is for Success roles to appear in the Green Means Go category, and now we have two. Neat! Green Means Go Not yet rated StripeGreen Means GoSuccessSeniorFull-timeUnited States$200k-$250kClosedRemote StripeGreen Means GoSuccessSeniorFull-timeUnited States$200k-$250kClosedRemoteSee listing RemoteStripeGreen Means GoSuccessSeniorFull-timeUnited States$200k-$250kClosedRemote 23 Feb 26
Product Support, Bridge OpenClosed This role is very similar to the other Product Support Specialist role, and so I have the same questions about leveling. But again, everything else is good, and the pay range makes sense for what seems to be a slightly more senior role. Eh, It's Probably Fine Not yet rated StripeEh, It's Probably FineSupportSeniorFull-timeOnsiteNew YorkCaliforniaUnited States$150k-$200kClosed StripeEh, It's Probably FineSupportSeniorFull-timeOnsiteNew YorkCaliforniaUnited States$150k-$200kClosedSee listing OnsiteStripeEh, It's Probably FineSupportSeniorFull-timeOnsiteNew YorkCaliforniaUnited States$150k-$200kClosed 23 Feb 26
Senior Manager, Enterprise & Strategic Support OpenClosed The rest of the job description seems fine. And while the pay is good for this role, it isn't for frontline roles, which pisses me off, so into Tread Carefully it goes. Tread Carefully Not yet rated CheckrTread CarefullySupportSeniorFull-timeHybridColoradoTennesseeUnited StatesTravel Required$150k-$200kOpenGhost Job? CheckrTread CarefullySupportSeniorFull-timeHybridColoradoTennesseeUnited StatesTravel Required$150k-$200kOpenGhost Job?See listing HybridCheckrTread CarefullySupportSeniorFull-timeHybridColoradoTennesseeUnited StatesTravel Required$150k-$200kOpenGhost Job? 16 Feb 26
Senior Support Operations Analyst OpenClosed The rest of the JD is fine, and the pay is great, but there are enough worrying cultural signals and other red flags that I feel compelled to put this in Tread Carefully. Tread Carefully Not yet rated BabylistTread CarefullySupportSeniorUnited States$100k-$150kOpenGhost Job?Remote BabylistTread CarefullySupportSeniorUnited States$100k-$150kOpenGhost Job?RemoteSee listing RemoteBabylistTread CarefullySupportSeniorUnited States$100k-$150kOpenGhost Job?Remote 16 Feb 26
Senior Support & Enablement Operations Analyst OpenClosed The job description is thorough and well-considered, and the pay is excellent, as are the benefits (among which are 100% company-paid for employees and dependents!). This is a high-ranking Eh, It's Probably Fine. Eh, It's Probably Fine Not yet rated DockerEh, It's Probably FineSupportSeniorUnited StatesCanada$100k-$150kOpenGhost Job?Remote DockerEh, It's Probably FineSupportSeniorUnited StatesCanada$100k-$150kOpenGhost Job?RemoteSee listing RemoteDockerEh, It's Probably FineSupportSeniorUnited StatesCanada$100k-$150kOpenGhost Job?Remote 16 Feb 26
Trust & Safety Operations Analyst OpenClosed Very straightforward Trust & Safety role; nothing jumps out at me as particularly concerning, and the pay is excellent. You'd be working for OpenAI. Eh, It's Probably Fine Not yet rated Eh, It's Probably FineTechnical & EngineeringSeniorFull-timeHybridCaliforniaUnited States$200k-$250kOpenGhost Job?Trust & SafetyOpenAI Eh, It's Probably FineTechnical & EngineeringSeniorFull-timeHybridCaliforniaUnited States$200k-$250kOpenGhost Job?Trust & SafetyOpenAISee listing HybridEh, It's Probably FineTechnical & EngineeringSeniorFull-timeHybridCaliforniaUnited States$200k-$250kOpenGhost Job?Trust & SafetyOpenAI 09 Feb 26
Senior Technical Support Engineer - Shifted Workweek OpenClosed Well, this was fine until I got to the last bit of the required qualifications and basically all of the preferred quals section. For a senior technical role like this, $83,500-$100,000 is poor compensation. Throwing this in Tread Carefully. Tread Carefully Not yet rated PingTread CarefullyTechnical & EngineeringSeniorFull-timeUnited States$50k-$100kClosedRemote PingTread CarefullyTechnical & EngineeringSeniorFull-timeUnited States$50k-$100kClosedRemoteSee listing RemotePingTread CarefullyTechnical & EngineeringSeniorFull-timeUnited States$50k-$100kClosedRemote 09 Feb 26
Customer-Facing Project Manager OpenClosed The biggest problems are 1) they fall into the "it's a benefit to work here!" trap, and 2) they claim a competitive compensation package without actually sharing what the comp is. The latter, of course, means that this is a Tread Carefully job. Tread Carefully Not yet rated GableTread CarefullyOtherSeniorFull-timeHybridWashingtonUnited States"Competitive" comp not givenClosed GableTread CarefullyOtherSeniorFull-timeHybridWashingtonUnited States"Competitive" comp not givenClosedSee listing HybridGableTread CarefullyOtherSeniorFull-timeHybridWashingtonUnited States"Competitive" comp not givenClosed 06 Apr 25
Customer Success Manager OpenClosed I think the AI is confused about what Customer Success does. BINGO Not yet rated TabsBINGOSuccessSeniorFull-timeOnsiteNew YorkUnited States"Competitive" comp not givenClosedGhost Job? TabsBINGOSuccessSeniorFull-timeOnsiteNew YorkUnited States"Competitive" comp not givenClosedGhost Job?See listing OnsiteTabsBINGOSuccessSeniorFull-timeOnsiteNew YorkUnited States"Competitive" comp not givenClosedGhost Job? 30 Mar 25
Customer Success Manager (Technical) OpenClosed Welp, a red flag right up front. What a way to dive back into Bad Job Bingo! BINGO Not yet rated ZipBINGOSuccessSeniorOnsiteNew YorkUnited States$100k-$150kClosed ZipBINGOSuccessSeniorOnsiteNew YorkUnited States$100k-$150kClosedSee listing OnsiteZipBINGOSuccessSeniorOnsiteNew YorkUnited States$100k-$150kClosed 23 Mar 25
Senior Customer Success Manager OpenClosed No compensation, no mentions of benefits anywhere, no idea if it's onsite or remote, and the location is just "Usa, New York Office." Honestly, I'm not even convinced this is a real company. I'm gonna say Seriously, Maybe Don't. Seriously, Maybe Don't Not yet rated AutoneSeriously, Maybe Don'tSuccessSeniorI DON'T EVEN THINK THEY KNOWIT IS A MYSTERYUnited StatesClosed AutoneSeriously, Maybe Don'tSuccessSeniorI DON'T EVEN THINK THEY KNOWIT IS A MYSTERYUnited StatesClosedSee listing AutoneSeriously, Maybe Don'tSuccessSeniorI DON'T EVEN THINK THEY KNOWIT IS A MYSTERYUnited StatesClosed 20 Oct 24
Senior Customer Success Manager OpenClosed Overall, it's a pretty straightforward Success position with decent pay. They don't mention benefits, which I'd address in the interview process, but otherwise it's a solid Eh, It's Probably Fine. Eh, It's Probably Fine Not yet rated RelyanceEh, It's Probably FineSuccessSeniorFull-timeTexasMissouriOklahomaIllinoisUnited States$100k-$150kClosedRemote RelyanceEh, It's Probably FineSuccessSeniorFull-timeTexasMissouriOklahomaIllinoisUnited States$100k-$150kClosedRemoteSee listing RemoteRelyanceEh, It's Probably FineSuccessSeniorFull-timeTexasMissouriOklahomaIllinoisUnited States$100k-$150kClosedRemote 20 Oct 24
Senior Customer Success Manager OpenClosed Aside from the higher experience requirement, it's not at all clear what makes this role more senior than the other Success role. It's not *that* worrisome, but I'd ask about it in interviews. Eh, It's Probably Fine Not yet rated BetterCloudEh, It's Probably FineSuccessSeniorFull-timeUnited States$150k-$200kClosedRemote BetterCloudEh, It's Probably FineSuccessSeniorFull-timeUnited States$150k-$200kClosedRemoteSee listing RemoteBetterCloudEh, It's Probably FineSuccessSeniorFull-timeUnited States$150k-$200kClosedRemote 06 Oct 24
Senior Customer Service Technician OpenClosed That whole paragraph – the whole JD, actually – is like a parody of itself. It's a dull, meaningless, satirical mess. Tread Carefully Not yet rated Resource InnovationsTread CarefullySupportSeniorFull-timeUnited States"Competitive" comp not givenClosedRemote Resource InnovationsTread CarefullySupportSeniorFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing RemoteResource InnovationsTread CarefullySupportSeniorFull-timeUnited States"Competitive" comp not givenClosedRemote 06 Oct 24
Senior Customer Support Representative OpenClosed The red flag/green flag guy is now levitating, surrounded by an impossibly bright red glow cloud. Not yet rated Solutions By TextSupportSeniorFull-timeIT IS A MYSTERY"Competitive" comp not givenClosedRemote Solutions By TextSupportSeniorFull-timeIT IS A MYSTERY"Competitive" comp not givenClosedRemoteSee listing RemoteSolutions By TextSupportSeniorFull-timeIT IS A MYSTERY"Competitive" comp not givenClosedRemote 06 Oct 24
Senior Customer Success Manager (Fixed Term Cover) OpenClosed I don't even care what the rest of the job description says. I am invoking my power as Supreme Bad Job Bingo Dictator to automatically BINGO this company out. BINGO Not yet rated OysterBINGOSuccessSeniorFull-timeContractEuropeMiddle EastAfricaNo comp givenClosedRemote OysterBINGOSuccessSeniorFull-timeContractEuropeMiddle EastAfricaNo comp givenClosedRemoteSee listing RemoteOysterBINGOSuccessSeniorFull-timeContractEuropeMiddle EastAfricaNo comp givenClosedRemote 15 Sep 24
CX Systems Administrator III OpenClosed Seems like an interesting role that doesn't come up often. We have the usual suspects ("fast-paced, dynamic environment," hello darkness, my old friend), but otherwise, nothing especially worrisome. Eh, It's Probably Fine Not yet rated CalendlyEh, It's Probably FineOtherSeniorFull-timeUnited States$100k-$150kClosedRemote CalendlyEh, It's Probably FineOtherSeniorFull-timeUnited States$100k-$150kClosedRemoteSee listing RemoteCalendlyEh, It's Probably FineOtherSeniorFull-timeUnited States$100k-$150kClosedRemote 08 Sep 24
Community Support Specialist OpenClosed I think they're asking this role to do a lot of things, and unless they're hiring more than one person through this listing, I'm worried about the long-term success and energy of whoever ends up in it. Eh, It's Probably Fine Not yet rated DuckDuckGoEh, It's Probably FineSeniorFull-timeUnited StatesCanadaUnited Kingdom$50k-$100kClosedRemoteCommunity DuckDuckGoEh, It's Probably FineSeniorFull-timeUnited StatesCanadaUnited Kingdom$50k-$100kClosedRemoteCommunitySee listing RemoteDuckDuckGoEh, It's Probably FineSeniorFull-timeUnited StatesCanadaUnited Kingdom$50k-$100kClosedRemoteCommunity 30 Aug 24
Voice of Customer Manager OpenClosed Seems like a neat role, although I do wish the salary range was higher. Eh, It's Probably Fine Not yet rated ClioEh, It's Probably FineSuccessSeniorFull-timeOnsiteAlbertaBritish ColumbiaOntarioCanada$100k-$150kClosed ClioEh, It's Probably FineSuccessSeniorFull-timeOnsiteAlbertaBritish ColumbiaOntarioCanada$100k-$150kClosedSee listing OnsiteClioEh, It's Probably FineSuccessSeniorFull-timeOnsiteAlbertaBritish ColumbiaOntarioCanada$100k-$150kClosed 25 Aug 24
Knowledge Strategist (Global) OpenClosed Boo, no salary transparency. Companies should always be transparent, not just when they have to be! I expected better from you, Airbnb. Tread Carefully Not yet rated AirbnbTread CarefullyKnowledge & EducationSeniorFull-timeIrelandNo comp givenClosedRemote AirbnbTread CarefullyKnowledge & EducationSeniorFull-timeIrelandNo comp givenClosedRemoteSee listing RemoteAirbnbTread CarefullyKnowledge & EducationSeniorFull-timeIrelandNo comp givenClosedRemote 25 Aug 24
Knowledge Strategist OpenClosed Sounds like a neat Knowledge role, and the pay is great (especially for Knowledge work, which is often undervalued). Eh, It's Probably Fine Not yet rated AirbnbEh, It's Probably FineKnowledge & EducationSeniorFull-timeAlabamaCaliforniaFloridaGeorgiaIllinoisMinnesotaMississippiNevadaNew JerseyNew YorkNorth CarolinaOhioOregonPennsylvaniaTennesseeTexasWashington$100k-$150kClosedRemote AirbnbEh, It's Probably FineKnowledge & EducationSeniorFull-timeAlabamaCaliforniaFloridaGeorgiaIllinoisMinnesotaMississippiNevadaNew JerseyNew YorkNorth CarolinaOhioOregonPennsylvaniaTennesseeTexasWashington$100k-$150kClosedRemoteSee listing RemoteAirbnbEh, It's Probably FineKnowledge & EducationSeniorFull-timeAlabamaCaliforniaFloridaGeorgiaIllinoisMinnesotaMississippiNevadaNew JerseyNew YorkNorth CarolinaOhioOregonPennsylvaniaTennesseeTexasWashington$100k-$150kClosedRemote 25 Aug 24
Senior Contact Center Operations Strategist OpenClosed Seems fine, very corporate, but they're honest about that. Benefits are fine; pay is mostly okay – I think the low end is a little too low for a senior role, but not so low that it's a major flag. Eh, It's Probably Fine Not yet rated GenesysEh, It's Probably FineSupportSeniorFull-timeColoradoIndianaUnited States$100k-$150kClosedRemote GenesysEh, It's Probably FineSupportSeniorFull-timeColoradoIndianaUnited States$100k-$150kClosedRemoteSee listing RemoteGenesysEh, It's Probably FineSupportSeniorFull-timeColoradoIndianaUnited States$100k-$150kClosedRemote 25 Aug 24
Senior Customer Success Manager OpenClosed Seems good! No major flags and the benefits are great. Salary seems a little on the low side for a Senior Customer Success Manager, but if it's just a base salary with commission, it could be great. Eh, It's Probably Fine Not yet rated Carrot FertilityEh, It's Probably FineSuccessSeniorFull-timeWorldwide$100k-$150kClosedRemote Carrot FertilityEh, It's Probably FineSuccessSeniorFull-timeWorldwide$100k-$150kClosedRemoteSee listing RemoteCarrot FertilityEh, It's Probably FineSuccessSeniorFull-timeWorldwide$100k-$150kClosedRemote 25 Aug 24
Customer Success Manager OpenClosed I don't even know what this is supposed to mean, but you should NEVER EVER take on risk on behalf of the company employing you unless you're, like, a firefighter or something. Which this is very much not. Seriously, Maybe Don't Not yet rated PeopleGroveSeriously, Maybe Don'tSuccessSeniorFull-timeVirginiaUnited StatesNo comp givenClosedRemote PeopleGroveSeriously, Maybe Don'tSuccessSeniorFull-timeVirginiaUnited StatesNo comp givenClosedRemoteSee listing RemotePeopleGroveSeriously, Maybe Don'tSuccessSeniorFull-timeVirginiaUnited StatesNo comp givenClosedRemote 24 Aug 24
Support Engineer OpenClosed No salary transparency and some interesting culture signals put this in Tread Carefully. Tread Carefully Not yet rated ZuoraTread CarefullyTechnical & EngineeringSeniorFull-timeAustralia"Competitive" comp not givenClosedRemote ZuoraTread CarefullyTechnical & EngineeringSeniorFull-timeAustralia"Competitive" comp not givenClosedRemoteSee listing RemoteZuoraTread CarefullyTechnical & EngineeringSeniorFull-timeAustralia"Competitive" comp not givenClosedRemote 24 Aug 24
Technical Support Engineer – L3 OpenClosed I understand that it's customary for there not to be salary transparency in international roles, but I refuse to excuse companies simply because they're not required to have it, *especially* when they claim to offer competitive salaries. Tread Carefully Not yet rated RedisTread CarefullyTechnical & EngineeringSeniorFull-timeUnited Kingdom"Competitive" comp not givenClosedGhost Job?Remote RedisTread CarefullyTechnical & EngineeringSeniorFull-timeUnited Kingdom"Competitive" comp not givenClosedGhost Job?RemoteSee listing RemoteRedisTread CarefullyTechnical & EngineeringSeniorFull-timeUnited Kingdom"Competitive" comp not givenClosedGhost Job?Remote 24 Aug 24
Customer Success Manager, Strategic Accounts OpenClosed I debated on whether to rate this one as Tread Carefully or BINGO, and decided on BINGO because of the EEO statement. BINGO Not yet rated DrataBINGOSuccessSeniorFull-timeUnited States$100k-$150kClosedRemote DrataBINGOSuccessSeniorFull-timeUnited States$100k-$150kClosedRemoteSee listing RemoteDrataBINGOSuccessSeniorFull-timeUnited States$100k-$150kClosedRemote 18 Aug 24
Senior Technical Writer OpenClosed I know this is a bit outside Support knowledge work, but I think it'd be a good fit for CX folks. The position seems fine, and the pay is great. Eh, It's Probably Fine Not yet rated Eh, It's Probably FineKnowledge & EducationSeniorFull-timeGeorgiaTexasMassachusettsIllinoisCaliforniaFloridaNew YorkArizonaUtahWashingtonUnited States$150k-$200kClosedRemoteCircle Eh, It's Probably FineKnowledge & EducationSeniorFull-timeGeorgiaTexasMassachusettsIllinoisCaliforniaFloridaNew YorkArizonaUtahWashingtonUnited States$150k-$200kClosedRemoteCircleSee listing RemoteEh, It's Probably FineKnowledge & EducationSeniorFull-timeGeorgiaTexasMassachusettsIllinoisCaliforniaFloridaNew YorkArizonaUtahWashingtonUnited States$150k-$200kClosedRemoteCircle 15 Aug 24
Sr. Manager, Learning & Quality, Ring Technical Customer Support OpenClosed Reading through the job description, the title seems misleading—this feels more like an AI content automation position than a Knowledge & Education one. Tread Carefully Not yet rated AmazonTread CarefullyKnowledge & EducationSeniorFull-timeUnited States$150k-$200kClosedRemote AmazonTread CarefullyKnowledge & EducationSeniorFull-timeUnited States$150k-$200kClosedRemoteSee listing RemoteAmazonTread CarefullyKnowledge & EducationSeniorFull-timeUnited States$150k-$200kClosedRemote 13 Aug 24
Bilingual Trust & Safety Investigator OpenClosed So many flags in a single sentence! I appreciate their commitment to an efficient Bad Job Bingo game. BINGO Not yet rated TuroBINGOSeniorFull-timeOnsiteOntarioCanada"Competitive" comp not givenClosedTrust & Safety TuroBINGOSeniorFull-timeOnsiteOntarioCanada"Competitive" comp not givenClosedTrust & SafetySee listing OnsiteTuroBINGOSeniorFull-timeOnsiteOntarioCanada"Competitive" comp not givenClosedTrust & Safety 30 Jun 24
Customer Support Specialist OpenClosed I mean, I certainly dreamt of going to school for 4-6 years and earning a technical degree and THEN WORKING FOR ANOTHER 4+ YEARS to make $25 an hour for a company that won't even deign to give me a title that reflects the level of work I'm doing. WHERE DO I SIGN UP. Seriously, Maybe Don't Not yet rated ReveleerSeriously, Maybe Don'tTechnical & EngineeringSeniorFull-timeOnsiteCaliforniaOhioUnited StatesClosed$0k-$50k ReveleerSeriously, Maybe Don'tTechnical & EngineeringSeniorFull-timeOnsiteCaliforniaOhioUnited StatesClosed$0k-$50kSee listing OnsiteReveleerSeriously, Maybe Don'tTechnical & EngineeringSeniorFull-timeOnsiteCaliforniaOhioUnited StatesClosed$0k-$50k 08 Jun 24
Senior Support Specialist APAC OpenClosed There certainly could be a language barrier here, but all of the Support role descriptions from this company are odd in the same ways. Tread Carefully Not yet rated SOCRadarTread CarefullySupportSeniorFull-timePhilippinesNo comp givenClosedRemote SOCRadarTread CarefullySupportSeniorFull-timePhilippinesNo comp givenClosedRemoteSee listing RemoteSOCRadarTread CarefullySupportSeniorFull-timePhilippinesNo comp givenClosedRemote 08 Jun 24
Principal Support Specialist MEA OpenClosed There certainly could be a language barrier here, but all of the Support role descriptions from this company are odd in the same ways. Tread Carefully Not yet rated SOCRadarTread CarefullySupportSeniorFull-timeEgyptAfricaNo comp givenClosedRemote SOCRadarTread CarefullySupportSeniorFull-timeEgyptAfricaNo comp givenClosedRemoteSee listing RemoteSOCRadarTread CarefullySupportSeniorFull-timeEgyptAfricaNo comp givenClosedRemote 08 Jun 24
Senior Support Specialist LATAM OpenClosed There certainly could be a language barrier here, but all of the Support role descriptions from this company are odd in the same ways. Tread Carefully Not yet rated SOCRadarTread CarefullySupportSeniorFull-timeColombiaSouth AmericaNo comp givenClosedRemote SOCRadarTread CarefullySupportSeniorFull-timeColombiaSouth AmericaNo comp givenClosedRemoteSee listing RemoteSOCRadarTread CarefullySupportSeniorFull-timeColombiaSouth AmericaNo comp givenClosedRemote 08 Jun 24
Senior Technical Support Engineer OpenClosed This company and job has the dubious honor of spawning not one, but TWO new BJB entries. I bet you can guess which ones. Seriously, Maybe Don't Not yet rated FinoutSeriously, Maybe Don'tTechnical & EngineeringSeniorFull-timeHybridNew YorkUnited States$100k-$150kClosed FinoutSeriously, Maybe Don'tTechnical & EngineeringSeniorFull-timeHybridNew YorkUnited States$100k-$150kClosedSee listing HybridFinoutSeriously, Maybe Don'tTechnical & EngineeringSeniorFull-timeHybridNew YorkUnited States$100k-$150kClosed 08 Jun 24
Support Engineer OpenClosed Genuinely one of the most diverse companies I've seen so far. And the rare case where a company claims diversity as a value and is clearly backing that up with their hiring. Cool! Green Means Go Not yet rated CoactiveGreen Means GoTechnical & EngineeringSeniorFull-timeHybridCaliforniaUnited States$200k-$250kClosed CoactiveGreen Means GoTechnical & EngineeringSeniorFull-timeHybridCaliforniaUnited States$200k-$250kClosedSee listing HybridCoactiveGreen Means GoTechnical & EngineeringSeniorFull-timeHybridCaliforniaUnited States$200k-$250kClosed 08 Jun 24
Senior Technical Support Specialist OpenClosed This is more of an IT Support role, although that's not clear from the title. Having worked for a similar company, the job description seems pretty straightforward for this kind of role. Tread Carefully Not yet rated WayspringTread CarefullyOtherSeniorFull-timeOnsiteTennesseeUnited StatesNo comp givenClosed WayspringTread CarefullyOtherSeniorFull-timeOnsiteTennesseeUnited StatesNo comp givenClosedSee listing OnsiteWayspringTread CarefullyOtherSeniorFull-timeOnsiteTennesseeUnited StatesNo comp givenClosed 07 Jun 24
Senior Customer Success Manager, Enterprise Accounts OpenClosed Well-defined (and compensated) role and the company calls out in the JD how much they value their Success team. Obviously depends on how they actually treat the team, but it's nice to see. Eh, It's Probably Fine Not yet rated ForterEh, It's Probably FineSuccessSeniorFull-timeOnsiteColoradoUnited States$100k-$150kClosed ForterEh, It's Probably FineSuccessSeniorFull-timeOnsiteColoradoUnited States$100k-$150kClosedSee listing OnsiteForterEh, It's Probably FineSuccessSeniorFull-timeOnsiteColoradoUnited States$100k-$150kClosed 11 Mar 24
Sr. Executive Assistant - CCO OpenClosed Again, a CX pro with an EA background would be a great fit for this role (I know y'all are out there!) and the pay is great. Eh, It's Probably Fine Not yet rated OktaEh, It's Probably FineOtherSeniorFull-timeUnited States$100k-$150kClosedRemote OktaEh, It's Probably FineOtherSeniorFull-timeUnited States$100k-$150kClosedRemoteSee listing RemoteOktaEh, It's Probably FineOtherSeniorFull-timeUnited States$100k-$150kClosedRemote 10 Mar 24
Senior Technical Writer OpenClosed Seems like an interesting, thoughtfully conceived role. Tread Carefully Not yet rated PeachTread CarefullyKnowledge & EducationSeniorFull-timeUnited States$100k-$150kClosedRemote PeachTread CarefullyKnowledge & EducationSeniorFull-timeUnited States$100k-$150kClosedRemoteSee listing RemotePeachTread CarefullyKnowledge & EducationSeniorFull-timeUnited States$100k-$150kClosedRemote 10 Mar 24
Trainer and Content Manager OpenClosed As with the other two roles listed here, no salary given and no mention of benefits anywhere. Tread Carefully Not yet rated First DueTread CarefullyKnowledge & EducationSeniorFull-timeUnited StatesTravel RequiredNo comp givenClosedRemote First DueTread CarefullyKnowledge & EducationSeniorFull-timeUnited StatesTravel RequiredNo comp givenClosedRemoteSee listing RemoteFirst DueTread CarefullyKnowledge & EducationSeniorFull-timeUnited StatesTravel RequiredNo comp givenClosedRemote 10 Mar 24
Trust & Safety Solutions Manager OpenClosed Careers page is pretty basic; doesn't mention benefits at all, and neither does the job description. Otherwise, Cinder does a good job of explaining what its looking for in this role, and I don't see any major flags. Eh, It's Probably Fine Not yet rated CinderEh, It's Probably FineSeniorFull-timeNew YorkTexasCaliforniaUnited StatesUS Eastern time zones$150k-$200kClosedRemoteTrust & Safety CinderEh, It's Probably FineSeniorFull-timeNew YorkTexasCaliforniaUnited StatesUS Eastern time zones$150k-$200kClosedRemoteTrust & SafetySee listing RemoteCinderEh, It's Probably FineSeniorFull-timeNew YorkTexasCaliforniaUnited StatesUS Eastern time zones$150k-$200kClosedRemoteTrust & Safety 29 Feb 24
Senior Consultant OpenClosed Holy shit, SO MANY RED FLAGS, SO FAST. This is the most unhinged job description I've ever reviewed. Seriously, Maybe Don't Not yet rated TrilogySeriously, Maybe Don'tOtherSeniorFull-timeWorldwide$150k-$200kClosedRemote TrilogySeriously, Maybe Don'tOtherSeniorFull-timeWorldwide$150k-$200kClosedRemoteSee listing RemoteTrilogySeriously, Maybe Don'tOtherSeniorFull-timeWorldwide$150k-$200kClosedRemote 29 Feb 24
Senior Customer Success Manager OpenClosed I'm gonna be honest: parts of this job description read to me like the unfiltered ramblings of a 40-something divorced white woman who's just discovered hot yoga. BINGO Not yet rated JourneyBINGOSuccessSeniorFull-timeUnited States$100k-$150kClosedRemote JourneyBINGOSuccessSeniorFull-timeUnited States$100k-$150kClosedRemoteSee listing RemoteJourneyBINGOSuccessSeniorFull-timeUnited States$100k-$150kClosedRemote 14 Feb 24
Senior Technical Support Engineer OpenClosed The Must Haves section makes this essentially a highly-skilled senior communicator/engineer role, which makes the salary way too low for what they're asking for. Eh, It's Probably Fine Not yet rated Apollo GraphQLEh, It's Probably FineTechnical & EngineeringSeniorFull-timeUS Western time zonesUnited StatesTravel Required$100k-$150kClosedRemote Apollo GraphQLEh, It's Probably FineTechnical & EngineeringSeniorFull-timeUS Western time zonesUnited StatesTravel Required$100k-$150kClosedRemoteSee listing RemoteApollo GraphQLEh, It's Probably FineTechnical & EngineeringSeniorFull-timeUS Western time zonesUnited StatesTravel Required$100k-$150kClosedRemote 14 Feb 24
Principal Customer Success Manager OpenClosed Now I'm drinking because it feels like I'm having a wake for whomever they convince to take this job. Seriously, Maybe Don't Not yet rated CertificialSeriously, Maybe Don'tSuccessSeniorFull-timeIT IS A MYSTERYI DON'T EVEN THINK THEY KNOWClosedRemote CertificialSeriously, Maybe Don'tSuccessSeniorFull-timeIT IS A MYSTERYI DON'T EVEN THINK THEY KNOWClosedRemoteSee listing RemoteCertificialSeriously, Maybe Don'tSuccessSeniorFull-timeIT IS A MYSTERYI DON'T EVEN THINK THEY KNOWClosedRemote 14 Feb 24
Senior Customer Success Manager OpenClosed Other than the product being a dystopian nightmare and the fact that "View Open Positions" just directs back to LinkedIn, the job itself is okay. There's a misalignment between the duties of the role and the job title, and the salary is oddly wide. I think this goes firmly in Tread Carefully. Tread Carefully Not yet rated SkopenowTread CarefullySuccessSeniorFull-timeUnited StatesUS Eastern time zones$100k-$150kClosedRemote SkopenowTread CarefullySuccessSeniorFull-timeUnited StatesUS Eastern time zones$100k-$150kClosedRemoteSee listing RemoteSkopenowTread CarefullySuccessSeniorFull-timeUnited StatesUS Eastern time zones$100k-$150kClosedRemote 14 Feb 24

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