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Ontario

13 entries

Green Means Go · 1 Eh, It's Probably Fine · 4 Tread Carefully · 5 BINGO · 2 Seriously, Maybe Don't · 1

Also in discipline: Community 12 Experience 41 Knowledge & Education 17 Other 27 Success 102 Support 162 Technical & Engineering 62 Trust & Safety 33 All axes →

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BINGO By The Audience Eh, It's Probably Fine Green Means Go Seriously, Maybe Don't Tread Carefully

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Contract Full-time Hybrid Internship Onsite Part-time Remote Travel Required

Africa Alabama Alberta Argentina Arizona Arkansas Australia Brazil British Columbia California Canada Chile Colombia Colorado Connecticut Costa Rica Delaware Ecuador Egypt Europe Florida France Georgia Germany Idaho Illinois India Indiana Iowa Ireland IT IS A MYSTERY Kansas Kentucky Lithuania Louisiana Maine Maryland Massachusetts Mexico Michigan Middle East Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Ontario Oregon Pennsylvania Philippines Poland Portugal Quebec Rhode Island Saskatchewan South America South Carolina Sweden Tennessee Texas United Kingdom United States US Central time zones US Eastern time zones US Western time zones Utah Virginia Washington Wisconsin Worldwide

"Competitive" comp not given $0k-$50k $100k-$150k $150k-$200k $200k-$250k $250k-$300k $300k+ $50k-$100k I DON'T EVEN THINK THEY KNOW No comp given

1v1Me 86 Repairs Accenture Acentra Health ACLU AiDash Airbnb Airwallex AllTrails Alma AlphaSense AltScore Amazon AMC Networks Anthropic Apollo GraphQL Apollo.io AppDirect Arbor Education Ashby Atropos Health Autodesk Autone Axonius Babylist BetterCloud Billtrust Bilt Rewards Blacklane Bland AI Bolster Bonterra brightwheel Bullhorn Calendly Canva Capchase Caraway Home Carrot Fertility Certificial ChargePoint Check Checkr Cinder Circle Cisco Meraki Clio Clipboard Health Coactive Conduktor Conversica ConvertKit CoreLogic CoreWeave Cresta Current AI Dandy Datadog Datamaran Dispatch DispatchHealth Docker Doctronic DoorDash Dow Jones Drata DuckDuckGo Duetto Research Dutch ElevenLabs Empower Endra Eppo EvenUp Farther finally Findigs Finix Finout FinQuery First Due Flex Flo Flodesk Forge Nano Forter Fuel Cycle Gable Gartner GE Vernova Genesys GitHub GoodRx Google Grafana Labs Grindr Grubhub Guideline Guidewheel Handle

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Academic Government Vendor published

One box, not two. Anything without the chip is somebody independent — it says who published a resource, not what it's worth. That call is yours.

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Nothing matches all of that.

Not under this tag, anyway. Drop one condition and see what's filed here.

Jobs

Director, Customer Operations OpenClosed Scribd is being transparent about not being a customer-first organization in which every team contributes to customer happiness. It's saying the company doesn't want to deal with customers, and you're constantly going to be nagging them for the smallest scraps to improve the customer experience.

Tread Carefully Not yet rated Scribd, Inc.Tread Carefully Support Head of / Director Full-time Arizona California Colorado Florida Georgia Massachusetts Illinois New York Oregon Texas Utah Washington British Columbia Ontario Canada Mexico $150k-$200k Open Scribd, Inc.Tread CarefullySupportHead of / DirectorFull-timeArizonaCaliforniaColoradoFloridaGeorgiaMassachusettsIllinoisNew YorkOregonTexasUtahWashingtonBritish ColumbiaOntarioCanadaMexico$150k-$200kOpenSee listing Scribd, Inc.Tread CarefullySupportHead of / DirectorFull-timeArizonaCaliforniaColoradoFloridaGeorgiaMassachusettsIllinoisNew YorkOregonTexasUtahWashingtonBritish ColumbiaOntarioCanadaMexico$150k-$200kOpen 17 Mar 26

Manager, Customer Service (Canada) OpenClosed Whatever. You know what I'd say here if I weren't so goddamned tired. You know, from all the fucking capitalism.

BINGO Not yet rated Quince BINGO Support Lead / Manager Full-time Onsite Ontario Canada $100k-$150k Closed QuinceBINGOSupportLead / ManagerFull-timeOnsiteOntarioCanada$100k-$150kClosedSee listing OnsiteQuinceBINGOSupportLead / ManagerFull-timeOnsiteOntarioCanada$100k-$150kClosed 09 Feb 26

Staff Customer Support Team Manager OpenClosed For roles in companies like these, upsides for some can be downsides for others: they're often really old-school working environments that tend to favor stability over rapid innovation. You skip a lot of the startup bullshit, but obviously, Business Granddaddies come with their own kind of bullshit.

Eh, It's Probably Fine Not yet rated GE Vernova Eh, It's Probably Fine Support Lead / Manager Full-time Massachusetts United States Ontario Canada $100k-$150k Closed Remote GE VernovaEh, It's Probably FineSupportLead / ManagerFull-timeMassachusettsUnited StatesOntarioCanada$100k-$150kClosedRemoteSee listing RemoteGE VernovaEh, It's Probably FineSupportLead / ManagerFull-timeMassachusettsUnited StatesOntarioCanada$100k-$150kClosedRemote 06 Oct 24

Manager of Technical Support OpenClosed It is galling – to say the least – to see Siena hiring human support for their product when they're happy enough for it to fuel an exaggerated AI craze that's led to a CX employment crisis everywhere else. The words irony and hypocrisy come to mind.

Seriously, Maybe Don't Not yet rated Siena Seriously, Maybe Don't Technical & Engineering Lead / Manager Full-time Texas Massachusetts Colorado Florida New York Oregon United States Ontario Canada Ireland United Kingdom Portugal Europe "Competitive" comp not given Closed Remote SienaSeriously, Maybe Don'tTechnical & EngineeringLead / ManagerFull-timeTexasMassachusettsColoradoFloridaNew YorkOregonUnited StatesOntarioCanadaIrelandUnited KingdomPortugalEurope"Competitive" comp not givenClosedRemoteSee listing RemoteSienaSeriously, Maybe Don'tTechnical & EngineeringLead / ManagerFull-timeTexasMassachusettsColoradoFloridaNew YorkOregonUnited StatesOntarioCanadaIrelandUnited KingdomPortugalEurope"Competitive" comp not givenClosedRemote 31 Aug 24

Voice of Customer Manager OpenClosed Seems like a neat role, although I do wish the salary range was higher.

Eh, It's Probably Fine Not yet rated Clio Eh, It's Probably Fine Success Senior Full-time Onsite Alberta British Columbia Ontario Canada $100k-$150k Closed ClioEh, It's Probably FineSuccessSeniorFull-timeOnsiteAlbertaBritish ColumbiaOntarioCanada$100k-$150kClosedSee listing OnsiteClioEh, It's Probably FineSuccessSeniorFull-timeOnsiteAlbertaBritish ColumbiaOntarioCanada$100k-$150kClosed 25 Aug 24

Customer Success Operations Manager OpenClosed Assuming this isn't just for show and they really are rewarding existing employee work and loyalty, it seems like a green flag to me. Overall, this is a clear job description and I see nothing but positive culture signals, so I'm throwing this in Green Means Go!

Green Means Go Not yet rated Clio Green Means Go Success Lead / Manager Full-time British Columbia Alberta Ontario Canada United States $50k-$100k Closed Remote ClioGreen Means GoSuccessLead / ManagerFull-timeBritish ColumbiaAlbertaOntarioCanadaUnited States$50k-$100kClosedRemoteSee listing RemoteClioGreen Means GoSuccessLead / ManagerFull-timeBritish ColumbiaAlbertaOntarioCanadaUnited States$50k-$100kClosedRemote 25 Aug 24

Premium Support Associate OpenClosed Not being clear about salary upfront wastes everyone's time and demonstrates a lack of respect for a candidate's experience. (This is true regardless of where in the world the role is based.) All that to say: show me the money, Airbnb.

Tread Carefully Not yet rated Airbnb Tread Carefully Support Mid-level Full-time Alberta Ontario British Columbia Quebec Saskatchewan Canada No comp given Closed Remote AirbnbTread CarefullySupportMid-levelFull-timeAlbertaOntarioBritish ColumbiaQuebecSaskatchewanCanadaNo comp givenClosedRemoteSee listing RemoteAirbnbTread CarefullySupportMid-levelFull-timeAlbertaOntarioBritish ColumbiaQuebecSaskatchewanCanadaNo comp givenClosedRemote 25 Aug 24

Bilingual Trust & Safety Investigator OpenClosed So many flags in a single sentence! I appreciate their commitment to an efficient Bad Job Bingo game.

BINGO Not yet rated Turo BINGO Senior Full-time Onsite Ontario Canada "Competitive" comp not given Closed Trust & Safety TuroBINGOSeniorFull-timeOnsiteOntarioCanada"Competitive" comp not givenClosedTrust & SafetySee listing OnsiteTuroBINGOSeniorFull-timeOnsiteOntarioCanada"Competitive" comp not givenClosedTrust & Safety 30 Jun 24

VP of Customer Success OpenClosed Maybe they should have had Siena review this job listing before they posted it.

Tread Carefully Not yet rated Siena Tread Carefully Success Executive Full-time New York California North Carolina Pennsylvania United States Ontario Canada United Kingdom Ireland "Competitive" comp not given Closed Remote SienaTread CarefullySuccessExecutiveFull-timeNew YorkCaliforniaNorth CarolinaPennsylvaniaUnited StatesOntarioCanadaUnited KingdomIreland"Competitive" comp not givenClosedRemoteSee listing RemoteSienaTread CarefullySuccessExecutiveFull-timeNew YorkCaliforniaNorth CarolinaPennsylvaniaUnited StatesOntarioCanadaUnited KingdomIreland"Competitive" comp not givenClosedRemote 11 Mar 24

Director of Customer Success OpenClosed But I thought this is what Siena was for? Are you saying you need humans to support humans? Real food for thought.

Tread Carefully Not yet rated Siena Tread Carefully Success Head of / Director Full-time New York California Massachusetts Texas North Carolina Pennsylvania United States Ontario Canada United Kingdom Ireland "Competitive" comp not given Closed Remote SienaTread CarefullySuccessHead of / DirectorFull-timeNew YorkCaliforniaMassachusettsTexasNorth CarolinaPennsylvaniaUnited StatesOntarioCanadaUnited KingdomIreland"Competitive" comp not givenClosedRemoteSee listing RemoteSienaTread CarefullySuccessHead of / DirectorFull-timeNew YorkCaliforniaMassachusettsTexasNorth CarolinaPennsylvaniaUnited StatesOntarioCanadaUnited KingdomIreland"Competitive" comp not givenClosedRemote 11 Mar 24

Customer Success Manager OpenClosed Boy this job opening sure sounds like Support! But nah, can't be, they have their AI for that!

Tread Carefully Not yet rated Siena Tread Carefully Success Mid-level Full-time Texas Massachusetts North Carolina Florida New York California United States Ontario Canada "Competitive" comp not given Closed Remote SienaTread CarefullySuccessMid-levelFull-timeTexasMassachusettsNorth CarolinaFloridaNew YorkCaliforniaUnited StatesOntarioCanada"Competitive" comp not givenClosedRemoteSee listing RemoteSienaTread CarefullySuccessMid-levelFull-timeTexasMassachusettsNorth CarolinaFloridaNew YorkCaliforniaUnited StatesOntarioCanada"Competitive" comp not givenClosedRemote 11 Mar 24

Vice President, Global Incident Management & Escalations OpenClosed Very wide salary range, but high enough that I don't think it really matters.

Eh, It's Probably Fine Not yet rated MongoDB Eh, It's Probably Fine Support Executive Full-time Hybrid New York California United States Ontario Canada Ireland Closed $300k+ MongoDBEh, It's Probably FineSupportExecutiveFull-timeHybridNew YorkCaliforniaUnited StatesOntarioCanadaIrelandClosed$300k+See listing HybridMongoDBEh, It's Probably FineSupportExecutiveFull-timeHybridNew YorkCaliforniaUnited StatesOntarioCanadaIrelandClosed$300k+ 03 Feb 24

Senior Director, Trust & Safety OpenClosed Excellent benefits, including 4-day work weeks. That *might* have something to do with the Kickstarter union. I'm just saying.

Eh, It's Probably Fine Not yet rated Kickstarter PBC Eh, It's Probably Fine Head of / Director Full-time California Colorado Connecticut Florida Georgia Illinois Massachusetts Maryland North Carolina New Jersey New York Oregon Virginia Washington United States Ontario British Columbia Canada United Kingdom $150k-$200k Closed Remote Trust & Safety Kickstarter PBCEh, It's Probably FineHead of / DirectorFull-timeCaliforniaColoradoConnecticutFloridaGeorgiaIllinoisMassachusettsMarylandNorth CarolinaNew JerseyNew YorkOregonVirginiaWashingtonUnited StatesOntarioBritish ColumbiaCanadaUnited Kingdom$150k-$200kClosedRemoteTrust & SafetySee listing RemoteKickstarter PBCEh, It's Probably FineHead of / DirectorFull-timeCaliforniaColoradoConnecticutFloridaGeorgiaIllinoisMassachusettsMarylandNorth CarolinaNew JerseyNew YorkOregonVirginiaWashingtonUnited StatesOntarioBritish ColumbiaCanadaUnited Kingdom$150k-$200kClosedRemoteTrust & Safety 01 Feb 24

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