Canada
37 entries
Green Means Go · 3
Eh, It's Probably Fine · 10
Tread Carefully · 13
BINGO · 7
Seriously, Maybe Don't · 4
Also in discipline:
Community 12
Experience 41
Knowledge & Education 17
Other 27
Success 102
Support 162
Technical & Engineering 62
Trust & Safety 33
All axes →
Also in role level:
Early Career 67
Entry-level 11
Executive 17
Head of / Director 81
Lead / Manager 110
Mid-level 90
Senior 70
All axes →
Also in salary:
"Competitive" comp not given 70
$0k-$50k 22
$100k-$150k 86
$150k-$200k 62
$200k-$250k 27
$250k-$300k 7
$300k+ 6
$50k-$100k 71
I DON'T EVEN THINK THEY KNOW 4
No comp given 90
All axes →
Also in location:
Africa 4
Alabama 2
Alberta 3
Argentina 1
Arizona 13
Arkansas 2
Australia 5
Brazil 1
British Columbia 6
California 83
Chile 1
Colombia 1
Colorado 34
Connecticut 4
Costa Rica 1
Delaware 1
Ecuador 1
Egypt 1
Europe 9
Florida 24
France 1
Georgia 9
Germany 1
Idaho 2
Illinois 21
India 1
Indiana 5
Iowa 3
Ireland 8
IT IS A MYSTERY 13
Kansas 2
Kentucky 2
Lithuania 1
Louisiana 2
Maine 5
Maryland 7
Massachusetts 18
Mexico 8
Michigan 7
Middle East 3
Minnesota 3
Mississippi 3
Missouri 6
Montana 1
Nebraska 1
Nevada 3
New Hampshire 1
New Jersey 6
New Mexico 1
New York 68
North Carolina 12
North Dakota 1
Ohio 7
Oklahoma 3
Ontario 13
Oregon 10
Pennsylvania 8
Philippines 2
Poland 1
Portugal 1
Quebec 1
Rhode Island 2
Saskatchewan 1
South America 4
South Carolina 2
Sweden 1
Tennessee 6
Texas 34
United Kingdom 28
United States 356
US Central time zones 4
US Eastern time zones 9
US Western time zones 4
Utah 9
Virginia 11
Washington 18
Wisconsin 4
Worldwide 7
All axes →
Also in collection:
AI & Automation 18
BPOs 2
Certification 13
Community 1
Culture 10
Data & Insights 12
Education 9
Experience 88
Jobs 4
Knowledge & Writing 30
Leadership 34
Management 10
Operations 17
Quality 4
Retention, Revenue & Churn 14
Startups 3
Success 29
Support 70
Tech 20
Tools 2
Trust & Safety 1
All axes →
Filter these entries
Pick any · picks in one group widen, across groups narrow
Nothing matches
Nothing matches all of that.
Not under this tag, anyway. Drop one condition and see what's filed here.
Jobs
Senior Manager, Dedicated Product Support
OpenClosed
Application is on Workday. My condolences.
Seriously, Maybe Don't
Not yet rated
BullhornSeriously, Maybe Don'tSupportLead / ManagerFull-timeUnited StatesCanadaMexico$100k-$150kClosedGhost Job?Remote
BullhornSeriously, Maybe Don'tSupportLead / ManagerFull-timeUnited StatesCanadaMexico$100k-$150kClosedGhost Job?RemoteSee listing
08 Jun 26
Customer Success Manager (Remote)
OpenClosed
I'm not entirely certain Rankbreeze is a real company. There's no About Us or Careers page, just a very barebones website that features people talking about Rankbreeze at some kind of conference? It all just feels weird and fishy.
Seriously, Maybe Don't
Not yet rated
RankbreezeSeriously, Maybe Don'tSuccessEarly CareerContractCanadaOpen$0k-$50kRemote
RankbreezeSeriously, Maybe Don'tSuccessEarly CareerContractCanadaOpen$0k-$50kRemoteSee listing
08 Jun 26
Director, Customer Operations
OpenClosed
Scribd is being transparent about not being a customer-first organization in which every team contributes to customer happiness. It's saying the company doesn't want to deal with customers, and you're constantly going to be nagging them for the smallest scraps to improve the customer experience.
Tread Carefully
Not yet rated
Scribd, Inc.Tread CarefullySupportHead of / DirectorFull-timeArizonaCaliforniaColoradoFloridaGeorgiaMassachusettsIllinoisNew YorkOregonTexasUtahWashingtonBritish ColumbiaOntarioCanadaMexico$150k-$200kOpen
Scribd, Inc.Tread CarefullySupportHead of / DirectorFull-timeArizonaCaliforniaColoradoFloridaGeorgiaMassachusettsIllinoisNew YorkOregonTexasUtahWashingtonBritish ColumbiaOntarioCanadaMexico$150k-$200kOpenSee listing
17 Mar 26
Head of Global Support
OpenClosed
Brace yourself for an in-depth analysis of Ashby's Careers and Culture materials; I wouldn't normally do this, but considering it's hiring software, it feels appropriate.
Eh, It's Probably Fine
Not yet rated
AshbyEh, It's Probably FineSupportHead of / DirectorFull-timeUnited StatesCanada$200k-$250kOpenRemote
AshbyEh, It's Probably FineSupportHead of / DirectorFull-timeUnited StatesCanada$200k-$250kOpenRemoteSee listing
15 Mar 26
Senior Support & Enablement Operations Analyst
OpenClosed
The job description is thorough and well-considered, and the pay is excellent, as are the benefits (among which are 100% company-paid for employees and dependents!). This is a high-ranking Eh, It's Probably Fine.
Eh, It's Probably Fine
Not yet rated
DockerEh, It's Probably FineSupportSeniorUnited StatesCanada$100k-$150kOpenGhost Job?Remote
DockerEh, It's Probably FineSupportSeniorUnited StatesCanada$100k-$150kOpenGhost Job?RemoteSee listing
16 Feb 26
Director, Customer Support
OpenClosed
Having said all that, this role's responsibilities are well-scoped and make sense for a Director role, as do the requirements, which distinguish it well enough from the VP position. If it weren't for the lack of salary transparency, this would still go in Eh, It's Probably Fine, but alas.
Tread Carefully
Not yet rated
OrderfulTread CarefullySupportHead of / DirectorFull-timeUnited StatesCanadaNo comp givenClosedRemote
OrderfulTread CarefullySupportHead of / DirectorFull-timeUnited StatesCanadaNo comp givenClosedRemoteSee listing
16 Feb 26
VP, Customer Operations
OpenClosed
Yet again, what would otherwise be a solid Eh, It's Probably Fine is getting thrown into Tread Carefully instead because there is no comp given. I guess I have job security after all?
Tread Carefully
Not yet rated
OrderfulTread CarefullySupportExecutiveFull-timeUnited StatesCanadaNo comp givenClosedGhost Job?Remote
OrderfulTread CarefullySupportExecutiveFull-timeUnited StatesCanadaNo comp givenClosedGhost Job?RemoteSee listing
16 Feb 26
Manager, Customer Service (Canada)
OpenClosed
Whatever. You know what I'd say here if I weren't so goddamned tired. You know, from all the fucking capitalism.
BINGO
Not yet rated
QuinceBINGOSupportLead / ManagerFull-timeOnsiteOntarioCanada$100k-$150kClosed
QuinceBINGOSupportLead / ManagerFull-timeOnsiteOntarioCanada$100k-$150kClosedSee listing
09 Feb 26
Customer Success Manager
OpenClosed
Overall, this is a solid Eh, It's Probably Fine. Aside from a few flags (and asking for salary expectations on the application), it seems like a decent remote role with good benefits.
Eh, It's Probably Fine
Not yet rated
ProcurifyEh, It's Probably FineSuccessMid-levelFull-timeBritish ColumbiaCanada$50k-$100kClosedRemote
ProcurifyEh, It's Probably FineSuccessMid-levelFull-timeBritish ColumbiaCanada$50k-$100kClosedRemoteSee listing
30 Mar 25
Staff Customer Support Team Manager
OpenClosed
For roles in companies like these, upsides for some can be downsides for others: they're often really old-school working environments that tend to favor stability over rapid innovation. You skip a lot of the startup bullshit, but obviously, Business Granddaddies come with their own kind of bullshit.
Eh, It's Probably Fine
Not yet rated
GE VernovaEh, It's Probably FineSupportLead / ManagerFull-timeMassachusettsUnited StatesOntarioCanada$100k-$150kClosedRemote
GE VernovaEh, It's Probably FineSupportLead / ManagerFull-timeMassachusettsUnited StatesOntarioCanada$100k-$150kClosedRemoteSee listing
06 Oct 24
Manager of Technical Support
OpenClosed
It is galling – to say the least – to see Siena hiring human support for their product when they're happy enough for it to fuel an exaggerated AI craze that's led to a CX employment crisis everywhere else. The words irony and hypocrisy come to mind.
Seriously, Maybe Don't
Not yet rated
SienaSeriously, Maybe Don'tTechnical & EngineeringLead / ManagerFull-timeTexasMassachusettsColoradoFloridaNew YorkOregonUnited StatesOntarioCanadaIrelandUnited KingdomPortugalEurope"Competitive" comp not givenClosedRemote
SienaSeriously, Maybe Don'tTechnical & EngineeringLead / ManagerFull-timeTexasMassachusettsColoradoFloridaNew YorkOregonUnited StatesOntarioCanadaIrelandUnited KingdomPortugalEurope"Competitive" comp not givenClosedRemoteSee listing
31 Aug 24
Community Support Specialist
OpenClosed
I think they're asking this role to do a lot of things, and unless they're hiring more than one person through this listing, I'm worried about the long-term success and energy of whoever ends up in it.
Eh, It's Probably Fine
Not yet rated
DuckDuckGoEh, It's Probably FineSeniorFull-timeUnited StatesCanadaUnited Kingdom$50k-$100kClosedRemoteCommunity
DuckDuckGoEh, It's Probably FineSeniorFull-timeUnited StatesCanadaUnited Kingdom$50k-$100kClosedRemoteCommunitySee listing
30 Aug 24
Voice of Customer Manager
OpenClosed
Seems like a neat role, although I do wish the salary range was higher.
Eh, It's Probably Fine
Not yet rated
ClioEh, It's Probably FineSuccessSeniorFull-timeOnsiteAlbertaBritish ColumbiaOntarioCanada$100k-$150kClosed
ClioEh, It's Probably FineSuccessSeniorFull-timeOnsiteAlbertaBritish ColumbiaOntarioCanada$100k-$150kClosedSee listing
25 Aug 24
Customer Success Operations Manager
OpenClosed
Assuming this isn't just for show and they really are rewarding existing employee work and loyalty, it seems like a green flag to me. Overall, this is a clear job description and I see nothing but positive culture signals, so I'm throwing this in Green Means Go!
Green Means Go
Not yet rated
ClioGreen Means GoSuccessLead / ManagerFull-timeBritish ColumbiaAlbertaOntarioCanadaUnited States$50k-$100kClosedRemote
ClioGreen Means GoSuccessLead / ManagerFull-timeBritish ColumbiaAlbertaOntarioCanadaUnited States$50k-$100kClosedRemoteSee listing
25 Aug 24
Premium Support Associate
OpenClosed
Not being clear about salary upfront wastes everyone's time and demonstrates a lack of respect for a candidate's experience. (This is true regardless of where in the world the role is based.) All that to say: show me the money, Airbnb.
Tread Carefully
Not yet rated
AirbnbTread CarefullySupportMid-levelFull-timeAlbertaOntarioBritish ColumbiaQuebecSaskatchewanCanadaNo comp givenClosedRemote
AirbnbTread CarefullySupportMid-levelFull-timeAlbertaOntarioBritish ColumbiaQuebecSaskatchewanCanadaNo comp givenClosedRemoteSee listing
25 Aug 24
Manager, Customer Onboarding
OpenClosed
Well, we're certainly building a narrative here, aren't we?
Tread Carefully
Not yet rated
QualioTread CarefullySuccessLead / ManagerFull-timeUnited StatesCanada"Competitive" comp not givenClosedRemote
QualioTread CarefullySuccessLead / ManagerFull-timeUnited StatesCanada"Competitive" comp not givenClosedRemoteSee listing
24 Aug 24
Director, Customer Success
OpenClosed
Man, I really want to put this in Eh, It's Probably Fine, but alas, they claim a competitive salary without then sharing the salary. So – well, you know how this ends.
Tread Carefully
Not yet rated
QualioTread CarefullySuccessHead of / DirectorFull-timeUnited StatesCanada"Competitive" comp not givenClosedRemote
QualioTread CarefullySuccessHead of / DirectorFull-timeUnited StatesCanada"Competitive" comp not givenClosedRemoteSee listing
24 Aug 24
Bilingual Trust & Safety Investigator
OpenClosed
So many flags in a single sentence! I appreciate their commitment to an efficient Bad Job Bingo game.
BINGO
Not yet rated
TuroBINGOSeniorFull-timeOnsiteOntarioCanada"Competitive" comp not givenClosedTrust & Safety
TuroBINGOSeniorFull-timeOnsiteOntarioCanada"Competitive" comp not givenClosedTrust & SafetySee listing
30 Jun 24
Head of Customer Experience
OpenClosed
The company has an informative Careers page and the job duties make sense overall, but I'm going to say Tread Carefully for this one.
Tread Carefully
Not yet rated
Passport ShippingTread CarefullyExperienceHead of / DirectorFull-timeUnited StatesCanada$100k-$150kClosedRemote
Passport ShippingTread CarefullyExperienceHead of / DirectorFull-timeUnited StatesCanada$100k-$150kClosedRemoteSee listing
08 Jun 24
Customer Success Manager
OpenClosed
Seems great. Job description includes a lot of personality and both the JD and the Careers page are informative while showing a lot of positive culture signals.
Green Means Go
Not yet rated
LumosGreen Means GoSuccessEarly CareerFull-timeUnited StatesCanadaMexicoSouth America$150k-$200kClosedRemote
LumosGreen Means GoSuccessEarly CareerFull-timeUnited StatesCanadaMexicoSouth America$150k-$200kClosedRemoteSee listing
07 Jun 24
VP of Customer Success
OpenClosed
Maybe they should have had Siena review this job listing before they posted it.
Tread Carefully
Not yet rated
SienaTread CarefullySuccessExecutiveFull-timeNew YorkCaliforniaNorth CarolinaPennsylvaniaUnited StatesOntarioCanadaUnited KingdomIreland"Competitive" comp not givenClosedRemote
SienaTread CarefullySuccessExecutiveFull-timeNew YorkCaliforniaNorth CarolinaPennsylvaniaUnited StatesOntarioCanadaUnited KingdomIreland"Competitive" comp not givenClosedRemoteSee listing
11 Mar 24
Director of Customer Success
OpenClosed
But I thought this is what Siena was for? Are you saying you need humans to support humans? Real food for thought.
Tread Carefully
Not yet rated
SienaTread CarefullySuccessHead of / DirectorFull-timeNew YorkCaliforniaMassachusettsTexasNorth CarolinaPennsylvaniaUnited StatesOntarioCanadaUnited KingdomIreland"Competitive" comp not givenClosedRemote
SienaTread CarefullySuccessHead of / DirectorFull-timeNew YorkCaliforniaMassachusettsTexasNorth CarolinaPennsylvaniaUnited StatesOntarioCanadaUnited KingdomIreland"Competitive" comp not givenClosedRemoteSee listing
11 Mar 24
Customer Success Manager
OpenClosed
Boy this job opening sure sounds like Support! But nah, can't be, they have their AI for that!
Tread Carefully
Not yet rated
SienaTread CarefullySuccessMid-levelFull-timeTexasMassachusettsNorth CarolinaFloridaNew YorkCaliforniaUnited StatesOntarioCanada"Competitive" comp not givenClosedRemote
SienaTread CarefullySuccessMid-levelFull-timeTexasMassachusettsNorth CarolinaFloridaNew YorkCaliforniaUnited StatesOntarioCanada"Competitive" comp not givenClosedRemoteSee listing
11 Mar 24
Implementation Product Specialist - Fire Documentation/ePCR - Canada
OpenClosed
As with the Director of Support role, no comp given, no mention of benefits anywhere.
Tread Carefully
Not yet rated
First DueTread CarefullySuccessEarly CareerFull-timeCanadaNo comp givenClosedRemote
First DueTread CarefullySuccessEarly CareerFull-timeCanadaNo comp givenClosedRemoteSee listing
10 Mar 24
Head of Business Operations
OpenClosed
Do not do a shot every time you read the words "competent" or "competence." You will die of alcohol poisoning.
Tread Carefully
Not yet rated
Teal PlatformsTread CarefullyOtherHead of / DirectorFull-timeUnited StatesCanada$150k-$200kClosedRemote
Teal PlatformsTread CarefullyOtherHead of / DirectorFull-timeUnited StatesCanada$150k-$200kClosedRemoteSee listing
29 Feb 24
Head of Technical Support Engineering
OpenClosed
Job description is refreshingly free of "fast-paced, dynamic company" and "rockstar" language that's been so prevalent today. Salary's a little wide, but more than appropriate. This one might be a keeper!
Green Means Go
Not yet rated
Apollo GraphQLGreen Means GoTechnical & EngineeringHead of / DirectorFull-timeUnited StatesCanada$200k-$250kClosedRemote
Apollo GraphQLGreen Means GoTechnical & EngineeringHead of / DirectorFull-timeUnited StatesCanada$200k-$250kClosedRemoteSee listing
14 Feb 24
Customer Support Lead
OpenClosed
There's a misalignment between the duties of this position and its seniority, and before you come at me with "they don't do titles! dudebro noises", they're at this very moment advertising for a Director of Engineering, so clearly they're familiar with the concept of leveling.
BINGO
Not yet rated
PulleyBINGOSupportLead / ManagerFull-timeUnited StatesCanadaNo comp givenClosedRemote
PulleyBINGOSupportLead / ManagerFull-timeUnited StatesCanadaNo comp givenClosedRemoteSee listing
14 Feb 24
Support Associate
OpenClosed
I think there's a lot of performance about culture happening on Pulley's Careers page, especially considering the explanation of culture they link to is a Twitter thread from 2020.
BINGO
Not yet rated
PulleyBINGOSupportEarly CareerFull-timeUnited StatesCanadaNo comp givenClosedRemote
PulleyBINGOSupportEarly CareerFull-timeUnited StatesCanadaNo comp givenClosedRemoteSee listing
14 Feb 24
Vice President, Global Incident Management & Escalations
OpenClosed
Very wide salary range, but high enough that I don't think it really matters.
Eh, It's Probably Fine
Not yet rated
MongoDBEh, It's Probably FineSupportExecutiveFull-timeHybridNew YorkCaliforniaUnited StatesOntarioCanadaIrelandClosed$300k+
MongoDBEh, It's Probably FineSupportExecutiveFull-timeHybridNew YorkCaliforniaUnited StatesOntarioCanadaIrelandClosed$300k+See listing
03 Feb 24
Senior Director, Trust & Safety
OpenClosed
Excellent benefits, including 4-day work weeks. That *might* have something to do with the Kickstarter union. I'm just saying.
Eh, It's Probably Fine
Not yet rated
Kickstarter PBCEh, It's Probably FineHead of / DirectorFull-timeCaliforniaColoradoConnecticutFloridaGeorgiaIllinoisMassachusettsMarylandNorth CarolinaNew JerseyNew YorkOregonVirginiaWashingtonUnited StatesOntarioBritish ColumbiaCanadaUnited Kingdom$150k-$200kClosedRemoteTrust & Safety
Kickstarter PBCEh, It's Probably FineHead of / DirectorFull-timeCaliforniaColoradoConnecticutFloridaGeorgiaIllinoisMassachusettsMarylandNorth CarolinaNew JerseyNew YorkOregonVirginiaWashingtonUnited StatesOntarioBritish ColumbiaCanadaUnited Kingdom$150k-$200kClosedRemoteTrust & SafetySee listing
01 Feb 24
Senior Risk Analyst, Trust and Safety
OpenClosed
Looooooool at this remote-baiting. Just say hybrid, my dudes.
Eh, It's Probably Fine
Not yet rated
ThumbtackEh, It's Probably FineSeniorFull-timeHybridUnited StatesCanadaPhilippines$150k-$200kClosedTrust & Safety
ThumbtackEh, It's Probably FineSeniorFull-timeHybridUnited StatesCanadaPhilippines$150k-$200kClosedTrust & SafetySee listing
01 Feb 24
Customer Success Manager
OpenClosed
BINGO
Not yet rated
VelocityEHSBINGOSuccessMid-levelFull-timeUnited StatesCanada"Competitive" comp not givenClosedRemote
VelocityEHSBINGOSuccessMid-levelFull-timeUnited StatesCanada"Competitive" comp not givenClosedRemoteSee listing
28 Jan 24
Customer Experience Manager
OpenClosed
This seems intentionally worded to be confusing: "Exceptional 401k Match: We've got your financial future covered. Enjoy an 80% match of the first 10% deferral."
Tread Carefully
Not yet rated
Momentus TechnologiesTread CarefullyExperienceMid-levelFull-timeUnited StatesCanadaSouth AmericaNo comp givenClosedRemote
Momentus TechnologiesTread CarefullyExperienceMid-levelFull-timeUnited StatesCanadaSouth AmericaNo comp givenClosedRemoteSee listing
28 Jan 24
Customer Support Analyst
OpenClosed
This job description is wacky. Some of the responsibilities are reasonable for a role at this level, and some are most definitely not.
BINGO
Not yet rated
Linus HealthBINGOSupportMid-levelFull-timeUS Eastern time zonesUS Central time zonesUnited StatesCanada$50k-$100kClosed
Linus HealthBINGOSupportMid-levelFull-timeUS Eastern time zonesUS Central time zonesUnited StatesCanada$50k-$100kClosedSee listing
18 Jan 24
Customer Service Team Leader
OpenClosed
This job is on Otta but isn’t listed on the company's website. But considering the Careers page is super bare-bones, that doesn’t necessarily mean anything.
BINGO
Not yet rated
Trust WalletBINGOSupportLead / ManagerFull-timeUnited StatesCanadaUnited KingdomEurope"Competitive" comp not givenClosedRemote
Trust WalletBINGOSupportLead / ManagerFull-timeUnited StatesCanadaUnited KingdomEurope"Competitive" comp not givenClosedRemoteSee listing
15 Jan 24
Head of KYC
OpenClosed
Eh, It's Probably Fine
Not yet rated
MercuryEh, It's Probably FineOtherHead of / DirectorFull-timeUnited StatesCanada$250k-$300kClosed
MercuryEh, It's Probably FineOtherHead of / DirectorFull-timeUnited StatesCanada$250k-$300kClosedSee listing
15 Jan 24
Product Support Specialist
OpenClosed
Benefits section lists no actual benefits, but don’t worry! You’ll get potential! You’ll make a name for yourself! You’ll get exposure! YOU’LL HAVE SO MUCH FUN DOESN’T THIS SOUND FUN
Seriously, Maybe Don't
Not yet rated
MutinySeriously, Maybe Don'tSupportMid-levelFull-timeUnited StatesCanada$100k-$150kClosedRemote
MutinySeriously, Maybe Don'tSupportMid-levelFull-timeUnited StatesCanada$100k-$150kClosedRemoteSee listing
15 Jan 24