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$200k-$250k

27 entries

Green Means Go · 6 Eh, It's Probably Fine · 13 Tread Carefully · 6 BINGO · 2 Seriously, Maybe Don't · 0

Also in discipline: Community 12 Experience 41 Knowledge & Education 17 Other 27 Success 102 Support 162 Technical & Engineering 62 Trust & Safety 33 All axes →

Also in role level: Early Career 67 Entry-level 11 Executive 17 Head of / Director 81 Lead / Manager 110 Mid-level 90 Senior 70 All axes →

Also in job type: Contract 6 Full-time 434 Internship 2 Part-time 1 Travel Required 12 All axes →

Also in work arrangement: Hybrid 69 Onsite 80 Remote 285 All axes →

Also in salary: "Competitive" comp not given 70 $0k-$50k 22 $100k-$150k 86 $150k-$200k 62 $250k-$300k 7 $300k+ 6 $50k-$100k 71 I DON'T EVEN THINK THEY KNOW 4 No comp given 90 All axes →

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Also in collection: AI & Automation 18 BPOs 2 Certification 13 Community 1 Culture 10 Data & Insights 12 Education 9 Experience 88 Jobs 4 Knowledge & Writing 30 Leadership 34 Management 10 Operations 17 Quality 4 Retention, Revenue & Churn 14 Startups 3 Success 29 Support 70 Tech 20 Tools 2 Trust & Safety 1 All axes →

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BINGO By The Audience Eh, It's Probably Fine Green Means Go Seriously, Maybe Don't Tread Carefully

Community Experience Knowledge & Education Other Success Support Technical & Engineering Trust & Safety

Early Career Entry-level Executive Head of / Director Lead / Manager Mid-level Senior

Contract Full-time Hybrid Internship Onsite Part-time Remote Travel Required

Africa Alabama Alberta Argentina Arizona Arkansas Australia Brazil British Columbia California Canada Chile Colombia Colorado Connecticut Costa Rica Delaware Ecuador Egypt Europe Florida France Georgia Germany Idaho Illinois India Indiana Iowa Ireland IT IS A MYSTERY Kansas Kentucky Lithuania Louisiana Maine Maryland Massachusetts Mexico Michigan Middle East Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Ontario Oregon Pennsylvania Philippines Poland Portugal Quebec Rhode Island Saskatchewan South America South Carolina Sweden Tennessee Texas United Kingdom United States US Central time zones US Eastern time zones US Western time zones Utah Virginia Washington Wisconsin Worldwide

"Competitive" comp not given $0k-$50k $100k-$150k $150k-$200k $200k-$250k $250k-$300k $300k+ $50k-$100k I DON'T EVEN THINK THEY KNOW No comp given

1v1Me 86 Repairs Accenture Acentra Health ACLU AiDash Airbnb Airwallex AllTrails Alma AlphaSense AltScore Amazon AMC Networks Anthropic Apollo GraphQL Apollo.io AppDirect Arbor Education Ashby Atropos Health Autodesk Autone Axonius Babylist BetterCloud Billtrust Bilt Rewards Blacklane Bland AI Bolster Bonterra brightwheel Bullhorn Calendly Canva Capchase Caraway Home Carrot Fertility Certificial ChargePoint Check Checkr Cinder Circle Cisco Meraki Clio Clipboard Health Coactive Conduktor Conversica ConvertKit CoreLogic CoreWeave Cresta Current AI Dandy Datadog Datamaran Dispatch DispatchHealth Docker Doctronic DoorDash Dow Jones Drata DuckDuckGo Duetto Research Dutch ElevenLabs Empower Endra Eppo EvenUp Farther finally Findigs Finix Finout FinQuery First Due Flex Flo Flodesk Forge Nano Forter Fuel Cycle Gable Gartner GE Vernova Genesys GitHub GoodRx Google Grafana Labs Grindr Grubhub Guideline Guidewheel Handle

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Academic Government Vendor published

One box, not two. Anything without the chip is somebody independent — it says who published a resource, not what it's worth. That call is yours.

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Jobs

Director, Critical Accounts Support OpenClosed Either something is in the water all of these companies are drinking, or they're all using AI to write these JDs. Are they just not reading what's been written at all? For fuck's sake.

BINGO Not yet rated Wiz BINGO Support Head of / Director Full-time United States $200k-$250k Closed Remote WizBINGOSupportHead of / DirectorFull-timeUnited States$200k-$250kClosedRemoteSee listing RemoteWizBINGOSupportHead of / DirectorFull-timeUnited States$200k-$250kClosedRemote 16 Mar 26

Head of Global Support OpenClosed Brace yourself for an in-depth analysis of Ashby's Careers and Culture materials; I wouldn't normally do this, but considering it's hiring software, it feels appropriate.

Eh, It's Probably Fine Not yet rated Ashby Eh, It's Probably Fine Support Head of / Director Full-time United States Canada $200k-$250k Open Remote AshbyEh, It's Probably FineSupportHead of / DirectorFull-timeUnited StatesCanada$200k-$250kOpenRemoteSee listing RemoteAshbyEh, It's Probably FineSupportHead of / DirectorFull-timeUnited StatesCanada$200k-$250kOpenRemote 15 Mar 26

Customer Success Manager, Fintech/BNPL OpenClosed I was just thinking how unusual it is for Success roles to appear in the Green Means Go category, and now we have two. Neat!

Green Means Go Not yet rated Stripe Green Means Go Success Senior Full-time United States $200k-$250k Closed Remote StripeGreen Means GoSuccessSeniorFull-timeUnited States$200k-$250kClosedRemoteSee listing RemoteStripeGreen Means GoSuccessSeniorFull-timeUnited States$200k-$250kClosedRemote 23 Feb 26

SVP, Global Customer Service and Operations OpenClosed Lordy. Someone dial back the gas in this hot air balloon before we hit the exosphere.

BINGO Not yet rated Navan BINGO Support Executive Full-time Onsite IT IS A MYSTERY United States $200k-$250k Travel Required Open NavanBINGOSupportExecutiveFull-timeOnsiteIT IS A MYSTERYUnited States$200k-$250kTravel RequiredOpenSee listing OnsiteNavanBINGOSupportExecutiveFull-timeOnsiteIT IS A MYSTERYUnited States$200k-$250kTravel RequiredOpen 23 Feb 26

Trust & Safety Operations Analyst OpenClosed Very straightforward Trust & Safety role; nothing jumps out at me as particularly concerning, and the pay is excellent. You'd be working for OpenAI.

Eh, It's Probably Fine Not yet rated Eh, It's Probably Fine Technical & Engineering Senior Full-time Hybrid California United States $200k-$250k Open Ghost Job?Trust & Safety OpenAI Eh, It's Probably FineTechnical & EngineeringSeniorFull-timeHybridCaliforniaUnited States$200k-$250kOpenGhost Job?Trust & SafetyOpenAISee listing HybridEh, It's Probably FineTechnical & EngineeringSeniorFull-timeHybridCaliforniaUnited States$200k-$250kOpenGhost Job?Trust & SafetyOpenAI 09 Feb 26

Community Lead OpenClosed It's probably a little pathetic how easy it is to get me on your side as an AI company. Oh, you're doing the bare minimum? WOULD YOU LIKE A COOKIE?

Eh, It's Probably Fine Not yet rated Moonvalley Eh, It's Probably Fine Lead / Manager Full-time Hybrid California United States $200k-$250k Closed Community MoonvalleyEh, It's Probably FineLead / ManagerFull-timeHybridCaliforniaUnited States$200k-$250kClosedCommunitySee listing HybridMoonvalleyEh, It's Probably FineLead / ManagerFull-timeHybridCaliforniaUnited States$200k-$250kClosedCommunity 06 Apr 25

Global Head of Partner Support, Google Cloud OpenClosed This whole JD is a sloppy mess, but hey, at least the pay's good?

Tread Carefully Not yet rated Google Tread Carefully Support Head of / Director Full-time Onsite Texas Georgia Colorado Illinois Florida United States $200k-$250k Closed GoogleTread CarefullySupportHead of / DirectorFull-timeOnsiteTexasGeorgiaColoradoIllinoisFloridaUnited States$200k-$250kClosedSee listing OnsiteGoogleTread CarefullySupportHead of / DirectorFull-timeOnsiteTexasGeorgiaColoradoIllinoisFloridaUnited States$200k-$250kClosed 06 Oct 24

Product Manager, Support Experience OpenClosed This role sounds fascinating and the pay is fantastic. I see no flags, so we've got our first (and only?) Green Means Go of the week.

Green Means Go Not yet rated Stripe Green Means Go Support Mid-level Full-time United States $200k-$250k Closed Remote StripeGreen Means GoSupportMid-levelFull-timeUnited States$200k-$250kClosedRemoteSee listing RemoteStripeGreen Means GoSupportMid-levelFull-timeUnited States$200k-$250kClosedRemote 08 Sep 24

Senior Manager, Risk and Compliance Operations OpenClosed This role is not a purely CX role, but it does have a clear CX Ops focus, so I'm comfortable listing it here.

Eh, It's Probably Fine Not yet rated Airbnb Eh, It's Probably Fine Other Lead / Manager Full-time United States $200k-$250k Closed Remote AirbnbEh, It's Probably FineOtherLead / ManagerFull-timeUnited States$200k-$250kClosedRemoteSee listing RemoteAirbnbEh, It's Probably FineOtherLead / ManagerFull-timeUnited States$200k-$250kClosedRemote 25 Aug 24

Senior Manager, Community Support PMO OpenClosed Looks like an interesting, meaty role, and I see no major flags. Pay is fantastic.

Eh, It's Probably Fine Not yet rated Airbnb Eh, It's Probably Fine Support Lead / Manager Full-time United States Closed Remote $200k-$250k AirbnbEh, It's Probably FineSupportLead / ManagerFull-timeUnited StatesClosedRemote$200k-$250kSee listing RemoteAirbnbEh, It's Probably FineSupportLead / ManagerFull-timeUnited StatesClosedRemote$200k-$250k 25 Aug 24

Investigations & Response Manager, Customer Trust & Privacy OpenClosed Seems like a pretty straightforward role with no major flags. The salary is, of course, Netflix generous.

Eh, It's Probably Fine Not yet rated Netflix Eh, It's Probably Fine Lead / Manager Full-time California United States $200k-$250k Closed Remote Trust & Safety NetflixEh, It's Probably FineLead / ManagerFull-timeCaliforniaUnited States$200k-$250kClosedRemoteTrust & SafetySee listing RemoteNetflixEh, It's Probably FineLead / ManagerFull-timeCaliforniaUnited States$200k-$250kClosedRemoteTrust & Safety 25 Aug 24

Director, Global Customer Support OpenClosed Seems fine. Sounds like a very call center-y, corporate role, which is fine if that's your thing. Benefits seem good, pay range is good (if broad).

Eh, It's Probably Fine Not yet rated Eh, It's Probably Fine Support Head of / Director Full-time Maryland $200k-$250k Closed Oracle Eh, It's Probably FineSupportHead of / DirectorFull-timeMaryland$200k-$250kClosedOracleSee listing Eh, It's Probably FineSupportHead of / DirectorFull-timeMaryland$200k-$250kClosedOracle 25 Aug 24

Vice President, Customer Support OpenClosed On the one hand, the company has obviously put a lot of effort into thoughtful recruitment and in employee benefits. On the other, there are some flags here that I'd ask about.

Tread Carefully Not yet rated Billtrust Tread Carefully Support Executive Full-time United States $200k-$250k Closed Remote BilltrustTread CarefullySupportExecutiveFull-timeUnited States$200k-$250kClosedRemoteSee listing RemoteBilltrustTread CarefullySupportExecutiveFull-timeUnited States$200k-$250kClosedRemote 13 Aug 24

Manager, Safety and Integrity Analysis OpenClosed Putting this in Eh, It's Probably Fine because the salary is quite wide and I'd like to see the title be a bit more senior given the required qualifications, but otherwise it's nice to see a T&S JD written with such obvious care and skill.

Eh, It's Probably Fine Not yet rated GitHub Eh, It's Probably Fine Lead / Manager Full-time United States $200k-$250k Closed Remote Trust & Safety GitHubEh, It's Probably FineLead / ManagerFull-timeUnited States$200k-$250kClosedRemoteTrust & SafetySee listing RemoteGitHubEh, It's Probably FineLead / ManagerFull-timeUnited States$200k-$250kClosedRemoteTrust & Safety 30 Jun 24

Support Engineer OpenClosed Genuinely one of the most diverse companies I've seen so far. And the rare case where a company claims diversity as a value and is clearly backing that up with their hiring. Cool!

Green Means Go Not yet rated Coactive Green Means Go Technical & Engineering Senior Full-time Hybrid California United States $200k-$250k Closed CoactiveGreen Means GoTechnical & EngineeringSeniorFull-timeHybridCaliforniaUnited States$200k-$250kClosedSee listing HybridCoactiveGreen Means GoTechnical & EngineeringSeniorFull-timeHybridCaliforniaUnited States$200k-$250kClosed 08 Jun 24

Global Senior Director of Technical Customer Support OpenClosed If this is a global senior leadership position (as described in the JD), it really should be at the VP-level or higher. Otherwise, everything seems normal enough, although I'm not sure about the salary range – seems low for a position at this level that's also hybrid in New York.

Eh, It's Probably Fine Not yet rated Forter Eh, It's Probably Fine Technical & Engineering Head of / Director Full-time Hybrid New York United States $200k-$250k Closed ForterEh, It's Probably FineTechnical & EngineeringHead of / DirectorFull-timeHybridNew YorkUnited States$200k-$250kClosedSee listing HybridForterEh, It's Probably FineTechnical & EngineeringHead of / DirectorFull-timeHybridNew YorkUnited States$200k-$250kClosed 11 Mar 24

Director of Customer Success, Mid Market OpenClosed Ehhhhh. Look. Most people want to do the very best they can, and yes, overachieve. But I am immediately suspicious of any company that wants to codify an employee doing more than what they're being paid for.

Tread Carefully Not yet rated monday.com Tread Carefully Success Head of / Director Full-time Hybrid New York United States $200k-$250k Closed monday.comTread CarefullySuccessHead of / DirectorFull-timeHybridNew YorkUnited States$200k-$250kClosedSee listing Hybridmonday.comTread CarefullySuccessHead of / DirectorFull-timeHybridNew YorkUnited States$200k-$250kClosed 10 Mar 24

Head of Technical Support Engineering OpenClosed Job description is refreshingly free of "fast-paced, dynamic company" and "rockstar" language that's been so prevalent today. Salary's a little wide, but more than appropriate. This one might be a keeper!

Green Means Go Not yet rated Apollo GraphQL Green Means Go Technical & Engineering Head of / Director Full-time United States Canada $200k-$250k Closed Remote Apollo GraphQLGreen Means GoTechnical & EngineeringHead of / DirectorFull-timeUnited StatesCanada$200k-$250kClosedRemoteSee listing RemoteApollo GraphQLGreen Means GoTechnical & EngineeringHead of / DirectorFull-timeUnited StatesCanada$200k-$250kClosedRemote 14 Feb 24

Director of Product, Support Services OpenClosed I'm tentatively putting this in Green Means Go only because they state that they don't negotiate salaries. In the context of their Careers page and the job description, it doesn't seem like a flag.

Green Means Go Not yet rated Alma Green Means Go Support Head of / Director Full-time United States $200k-$250k Closed Remote AlmaGreen Means GoSupportHead of / DirectorFull-timeUnited States$200k-$250kClosedRemoteSee listing RemoteAlmaGreen Means GoSupportHead of / DirectorFull-timeUnited States$200k-$250kClosedRemote 05 Feb 24

Policy Design Manager, Child Safety and Emotional and Psychological Harm OpenClosed Yes, it's AI. I'm as surprised as you.

Green Means Go Not yet rated Green Means Go Senior Full-time Hybrid California New York United States $200k-$250k Closed Trust & Safety Anthropic Green Means GoSeniorFull-timeHybridCaliforniaNew YorkUnited States$200k-$250kClosedTrust & SafetyAnthropicSee listing HybridGreen Means GoSeniorFull-timeHybridCaliforniaNew YorkUnited States$200k-$250kClosedTrust & SafetyAnthropic 03 Feb 24

Senior Manager, Moderation Operations, Trust & Safety OpenClosed See the Product Support Manager, Payments post for important info on Roblox's lack of diversity.

Tread Carefully Not yet rated Roblox Tread Carefully Lead / Manager Full-time Onsite California United States $200k-$250k Closed Trust & Safety RobloxTread CarefullyLead / ManagerFull-timeOnsiteCaliforniaUnited States$200k-$250kClosedTrust & SafetySee listing OnsiteRobloxTread CarefullyLead / ManagerFull-timeOnsiteCaliforniaUnited States$200k-$250kClosedTrust & Safety 03 Feb 24

Knowledge Management Lead, Trust & Safety Operations OpenClosed See the Product Support Manager, Payments post for important info on Roblox's lack of diversity.

Tread Carefully Not yet rated Roblox Tread Carefully Knowledge & Education Lead / Manager Full-time Onsite California United States $200k-$250k Closed RobloxTread CarefullyKnowledge & EducationLead / ManagerFull-timeOnsiteCaliforniaUnited States$200k-$250kClosedSee listing OnsiteRobloxTread CarefullyKnowledge & EducationLead / ManagerFull-timeOnsiteCaliforniaUnited States$200k-$250kClosed 03 Feb 24

Manager, Customer Success Systems OpenClosed

Eh, It's Probably Fine Not yet rated Samsara Eh, It's Probably Fine Success Lead / Manager Full-time United States $200k-$250k Closed Remote SamsaraEh, It's Probably FineSuccessLead / ManagerFull-timeUnited States$200k-$250kClosedRemoteSee listing RemoteSamsaraEh, It's Probably FineSuccessLead / ManagerFull-timeUnited States$200k-$250kClosedRemote 28 Jan 24

Senior Director, Community OpenClosed The salary range is great, if not really wide. My biggest concern is they're asking for 12+ years of experience in managing online communities, which could be fine if they count non-work experience.

Eh, It's Probably Fine Not yet rated Autodesk Eh, It's Probably Fine Head of / Director Full-time California United States $200k-$250k Closed Remote Community AutodeskEh, It's Probably FineHead of / DirectorFull-timeCaliforniaUnited States$200k-$250kClosedRemoteCommunitySee listing RemoteAutodeskEh, It's Probably FineHead of / DirectorFull-timeCaliforniaUnited States$200k-$250kClosedRemoteCommunity 28 Jan 24

Director of Product & Operations, Customer Experience OpenClosed We are seeking a Director of Product & Operations, Customer Experiencee to lead our Customer Support and Moderation teams as well as lead Product initiatives related to internal tooling and Trust & Safety.

Eh, It's Probably Fine Not yet rated Grindr Eh, It's Probably Fine Experience Head of / Director Full-time Hybrid California United States $200k-$250k Closed GrindrEh, It's Probably FineExperienceHead of / DirectorFull-timeHybridCaliforniaUnited States$200k-$250kClosedSee listing HybridGrindrEh, It's Probably FineExperienceHead of / DirectorFull-timeHybridCaliforniaUnited States$200k-$250kClosed 20 Jan 24

Senior VP of Support OpenClosed This is an odd one. I’d expect to see both on-the-ground and macro-level responsibilities for a role like this, but it’s in such an odd mix that it comes across as if they didn’t consult the actual Support team when writing it or they’re not actually sure what they want out of the role.

Tread Carefully Not yet rated Meridianlink Tread Carefully Support Executive Full-time United States $200k-$250k Closed Remote MeridianlinkTread CarefullySupportExecutiveFull-timeUnited States$200k-$250kClosedRemoteSee listing RemoteMeridianlinkTread CarefullySupportExecutiveFull-timeUnited States$200k-$250kClosedRemote 15 Jan 24

Director of Escalations (Support) OpenClosed

Eh, It's Probably Fine Not yet rated Cisco Meraki Eh, It's Probably Fine Support Head of / Director Full-time United States $200k-$250k Closed Remote Cisco MerakiEh, It's Probably FineSupportHead of / DirectorFull-timeUnited States$200k-$250kClosedRemoteSee listing RemoteCisco MerakiEh, It's Probably FineSupportHead of / DirectorFull-timeUnited States$200k-$250kClosedRemote 15 Jan 24

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