Skip to content
Support Human By a support human, for support humans.
The job board Home of Bad Job Bingo-rated jobs 29 open Send me a job to rate
The library CX resources, all in one place 245 resources 21 added recently Suggest a resource
Portfolio CX writing 22 pieces 8 publications Available for the right thing
The newsletter The Roundup, Bad Job Bingo and Deep Dives 58 issues Read a few before you subscribe

Culture

10 entries

Green Means Go · 0 Eh, It's Probably Fine · 0 Tread Carefully · 0 BINGO · 0 Seriously, Maybe Don't · 0
Also in discipline: Community 12 Experience 41 Knowledge & Education 17 Other 27 Success 102 Support 162 Technical & Engineering 62 Trust & Safety 33 All axes →
Also in role level: Early Career 67 Entry-level 11 Executive 17 Head of / Director 81 Lead / Manager 110 Mid-level 90 Senior 70 All axes →
Also in job type: Contract 6 Full-time 434 Internship 2 Part-time 1 Travel Required 12 All axes →
Also in work arrangement: Hybrid 69 Onsite 80 Remote 285 All axes →
Also in salary: "Competitive" comp not given 70 $0k-$50k 22 $100k-$150k 86 $150k-$200k 62 $200k-$250k 27 $250k-$300k 7 $300k+ 6 $50k-$100k 71 I DON'T EVEN THINK THEY KNOW 4 No comp given 90 All axes →
Also in location: Africa 4 Alabama 2 Alberta 3 Argentina 1 Arizona 13 Arkansas 2 Australia 5 Brazil 1 British Columbia 6 California 83 Canada 37 Chile 1 Colombia 1 Colorado 34 Connecticut 4 Costa Rica 1 Delaware 1 Ecuador 1 Egypt 1 Europe 9 Florida 24 France 1 Georgia 9 Germany 1 Idaho 2 Illinois 21 India 1 Indiana 5 Iowa 3 Ireland 8 IT IS A MYSTERY 13 Kansas 2 Kentucky 2 Lithuania 1 Louisiana 2 Maine 5 Maryland 7 Massachusetts 18 Mexico 8 Michigan 7 Middle East 3 Minnesota 3 Mississippi 3 Missouri 6 Montana 1 Nebraska 1 Nevada 3 New Hampshire 1 New Jersey 6 New Mexico 1 New York 68 North Carolina 12 North Dakota 1 Ohio 7 Oklahoma 3 Ontario 13 Oregon 10 Pennsylvania 8 Philippines 2 Poland 1 Portugal 1 Quebec 1 Rhode Island 2 Saskatchewan 1 South America 4 South Carolina 2 Sweden 1 Tennessee 6 Texas 34 United Kingdom 28 United States 356 US Central time zones 4 US Eastern time zones 9 US Western time zones 4 Utah 9 Virginia 11 Washington 18 Wisconsin 4 Worldwide 7 All axes →
Also in collection: AI & Automation 18 BPOs 2 Certification 13 Community 1 Data & Insights 12 Education 9 Experience 88 Jobs 4 Knowledge & Writing 30 Leadership 34 Management 10 Operations 17 Quality 4 Retention, Revenue & Churn 14 Startups 3 Success 29 Support 70 Tech 20 Tools 2 Trust & Safety 1 All axes →

Jobs

Resources

PodcastsExperienceSupportCultureLeadershipStartupsTech Relatable Content by ElevateCX A semi-frequent, casual podcast of CX stories, led by a rotating gaggle of ElevateCX Community leaders. No edits, all glory. PodcastsExperienceSupportCultureLeadershipStartupsTech More →
PodcastsSupportExperienceCultureLeadership Epochal Support Welcome to Epochal Growth, where we celebrate the incredible people shaping the future of customer experience and leadership. Join us as we celebrate innovators approaching communication and connection in a way that is transformational. PodcastsSupportExperienceCultureLeadership More →
PodcastsCultureManagementOperationsSupport Ticket Volume Ticket Volume is a bi-weekly ITSM podcast powered by InvGate. Our main goal is to connect and build a community of Service Management professionals with new ideas and perspectives to improve IT experiences, manage better teams, and create more value. PodcastsCultureManagementOperationsSupport More →
BlogsSupportSuccessExperienceCultureLeadershipManagementVendor published The Help Scout Blog Get tips and advice on delivering exceptional customer service, engaging and delighting your customers, and building a customer-centric company. BlogsSupportSuccessExperienceCultureLeadershipManagementVendor published More →
BlogsKnowledge & WritingSupportCultureVendor published The Owlery The Owlery offers useful posts for all documentarians about writing documentation, editing, and publishing workflows, tips and guides for building a great support foundation, and advice for developing a thoughtful company culture. BlogsKnowledge & WritingSupportCultureVendor published More →
BlogsSupportCulture The Customer Support Chronicles In this journal, I aim to document the challenges, triumphs, and insights gained along the way. But more importantly, I see it as an opportunity to engage with this wonderful community and seek your valuable feedback and insights. BlogsSupportCulture More →
PodcastsExperienceCultureSupport Caffeinated CX Introducing Caffeinated CX, the podcast that explores the world of customer experience, company culture, and contact centers, all in a hyper-caffeinated state! PodcastsExperienceCultureSupport More →
PodcastsCultureLeadershipSupport The Contact Center Coach Hosted by contact center veteran, Michael J. Tamer, this podcast covers topics such as building a positive culture, engaging your team, developing strong leadership skills, onboarding and training new hires, and improving your own self-help practices. PodcastsCultureLeadershipSupport More →
PodcastsCultureLeadershipExperience Be Customer Led We explore the intersection between customer experience (CX), employee experience (EX), and how companies are creating leaders and cultures that are maniacal about their customers - both internal and external. PodcastsCultureLeadershipExperience More →
PodcastsCultureLeadershipManagement The Remote Work Tribe Podcast The Remote Work Tribe Podcast is the perfect show for remote-first managers looking to level up their leadership skills. PodcastsCultureLeadershipManagement More →

Portfolio

Issues