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Roles that are no longer accepting applications but that are kept for archival purposes.

418 entries

Also in discipline: Community 12 Experience 41 Knowledge & Education 17 Other 27 Success 102 Support 162 Technical & Engineering 62 Trust & Safety 33 All axes →
Also in role level: Early Career 67 Entry-level 11 Executive 17 Head of / Director 81 Lead / Manager 110 Mid-level 90 Senior 70 All axes →
Also in job type: Contract 6 Full-time 434 Internship 2 Part-time 1 Travel Required 12 All axes →
Also in work arrangement: Hybrid 69 Onsite 80 Remote 285 All axes →
Also in salary: "Competitive" comp not given 70 $0k-$50k 15 $100k-$150k 81 $150k-$200k 63 $200k-$250k 29 $250k-$300k 21 $300k+ 10 $50k-$100k 62 I DON'T EVEN THINK THEY KNOW 4 No comp given 90 All axes →
Also in location: Africa 4 Alabama 2 Alberta 3 Argentina 1 Arizona 13 Arkansas 2 Australia 5 Brazil 1 British Columbia 6 California 83 Canada 37 Chile 1 Colombia 1 Colorado 34 Connecticut 4 Costa Rica 1 Delaware 1 Ecuador 1 Egypt 1 Europe 9 Florida 24 France 1 Georgia 9 Germany 1 Idaho 2 Illinois 21 India 1 Indiana 5 Iowa 3 Ireland 8 IT IS A MYSTERY 13 Kansas 2 Kentucky 2 Lithuania 1 Louisiana 2 Maine 5 Maryland 7 Massachusetts 18 Mexico 8 Michigan 7 Middle East 3 Minnesota 3 Mississippi 3 Missouri 6 Montana 1 Nebraska 1 Nevada 3 New Hampshire 1 New Jersey 6 New Mexico 1 New York 68 North Carolina 12 North Dakota 1 Ohio 7 Oklahoma 3 Ontario 13 Oregon 10 Pennsylvania 8 Philippines 2 Poland 1 Portugal 1 Quebec 1 Rhode Island 2 Saskatchewan 1 South America 4 South Carolina 2 Sweden 1 Tennessee 6 Texas 34 United Kingdom 28 United States 357 US Central time zones 4 US Eastern time zones 9 US Western time zones 4 Utah 9 Virginia 11 Washington 18 Wisconsin 4 Worldwide 7 All axes →
Also in collection: AI & Automation 17 BPOs 1 Certification 13 Community 1 Culture 9 Data & Insights 11 Education 7 Experience 84 Jobs 5 Knowledge & Writing 29 Leadership 34 Management 10 Operations 14 Quality 3 Retention, Revenue & Churn 14 Startups 3 Success 27 Support 66 Tech 19 Tools 2 Trust & Safety 1 All axes →

Jobs

Support Team Lead OpenClosed The company claims this comp is highly competitive, however considering the duties of the role and the (at their own admission) highly-complex product and the fact it’s a FinTech company, I’m calling bullshit. Otherwise, it seems fine. Eh, It's Probably Fine Not yet rated MercuryEh, It's Probably FineSupportLead / ManagerFull-timeCaliforniaNew YorkOregonUnited States$100k-$150kClosedRemote MercuryEh, It's Probably FineSupportLead / ManagerFull-timeCaliforniaNew YorkOregonUnited States$100k-$150kClosedRemoteSee listing RemoteMercuryEh, It's Probably FineSupportLead / ManagerFull-timeCaliforniaNew YorkOregonUnited States$100k-$150kClosedRemote 15 Jan 24
Chat Support Associate OpenClosed Tread Carefully Not yet rated VetcoveTread CarefullySupportEntry-levelFull-timeUnited States"Competitive" comp not givenClosedGhost Job?Remote VetcoveTread CarefullySupportEntry-levelFull-timeUnited States"Competitive" comp not givenClosedGhost Job?RemoteSee listing RemoteVetcoveTread CarefullySupportEntry-levelFull-timeUnited States"Competitive" comp not givenClosedGhost Job?Remote 15 Jan 24
Vice President of Customer Service OpenClosed Job application is through Workday. My condolences. Eh, It's Probably Fine Not yet rated AMC NetworksEh, It's Probably FineSupportExecutiveFull-timeOnsiteNew YorkUnited States$200k-$250kClosed AMC NetworksEh, It's Probably FineSupportExecutiveFull-timeOnsiteNew YorkUnited States$200k-$250kClosedSee listing OnsiteAMC NetworksEh, It's Probably FineSupportExecutiveFull-timeOnsiteNew YorkUnited States$200k-$250kClosed 15 Jan 24
Payroll Support Specialist OpenClosed Eh, It's Probably Fine Not yet rated CheckEh, It's Probably FineSupportEarly CareerCaliforniaUnited States$100k-$150kClosedRemote CheckEh, It's Probably FineSupportEarly CareerCaliforniaUnited States$100k-$150kClosedRemoteSee listing RemoteCheckEh, It's Probably FineSupportEarly CareerCaliforniaUnited States$100k-$150kClosedRemote 15 Jan 24
Customer Escalations Engineer - Switching OpenClosed Given the very different work locations, the lack of a comp range isn’t a red flag to me. Eh, It's Probably Fine Not yet rated Cisco MerakiEh, It's Probably FineSupportSeniorFull-timeUnited KingdomPolandNo comp givenClosedRemote Cisco MerakiEh, It's Probably FineSupportSeniorFull-timeUnited KingdomPolandNo comp givenClosedRemoteSee listing RemoteCisco MerakiEh, It's Probably FineSupportSeniorFull-timeUnited KingdomPolandNo comp givenClosedRemote 15 Jan 24
Onboarding Specialist - Weekend Coverage (Contract) OpenClosed Eh, It's Probably Fine Not yet rated MercuryEh, It's Probably FineSuccessEarly CareerContractCaliforniaNew YorkOregonUnited States$50k-$100kClosed MercuryEh, It's Probably FineSuccessEarly CareerContractCaliforniaNew YorkOregonUnited States$50k-$100kClosedSee listing MercuryEh, It's Probably FineSuccessEarly CareerContractCaliforniaNew YorkOregonUnited States$50k-$100kClosed 15 Jan 24
Implementation Specialist OpenClosed Neither the title nor the compensation is aligned with the duties of this role. BINGO Not yet rated VeroBINGOKnowledge & EducationSeniorFull-timeUnited States$50k-$100kClosedRemote VeroBINGOKnowledge & EducationSeniorFull-timeUnited States$50k-$100kClosedRemoteSee listing RemoteVeroBINGOKnowledge & EducationSeniorFull-timeUnited States$50k-$100kClosedRemote 15 Jan 24
Manager, Customer Support OpenClosed I will be forever outraged / amused by companies that say their comp is competitive, don’t provide said comp, and then have the audacity to say they’re looking for someone who wants to hold a role for the long-term. BINGO Not yet rated VeroBINGOSupportLead / ManagerFull-timeUnited States"Competitive" comp not givenClosedRemote VeroBINGOSupportLead / ManagerFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing RemoteVeroBINGOSupportLead / ManagerFull-timeUnited States"Competitive" comp not givenClosedRemote 15 Jan 24
Senior CX Strategy and Operations Manager OpenClosed Job application is through Workday. My condolences. Eh, It's Probably Fine Not yet rated GoodRxEh, It's Probably FineExperienceSeniorFull-timeOnsiteCaliforniaWashingtonNew YorkUnited States$100k-$150kClosed GoodRxEh, It's Probably FineExperienceSeniorFull-timeOnsiteCaliforniaWashingtonNew YorkUnited States$100k-$150kClosedSee listing OnsiteGoodRxEh, It's Probably FineExperienceSeniorFull-timeOnsiteCaliforniaWashingtonNew YorkUnited States$100k-$150kClosed 15 Jan 24
Director, Technical Support OpenClosed Points in favor: up-front about the challenges facing the team. Points against: C-Suite is all men. No mention of benefits or comp, asks for salary expectations in application. Tread Carefully Not yet rated Duetto ResearchTread CarefullyTechnical & EngineeringHead of / DirectorFull-timeUS Eastern time zonesUnited StatesNo comp givenClosedRemote Duetto ResearchTread CarefullyTechnical & EngineeringHead of / DirectorFull-timeUS Eastern time zonesUnited StatesNo comp givenClosedRemoteSee listing RemoteDuetto ResearchTread CarefullyTechnical & EngineeringHead of / DirectorFull-timeUS Eastern time zonesUnited StatesNo comp givenClosedRemote 15 Jan 24
Technical Support Engineer OpenClosed This role requires at least 5 years experience, is highly technical, and is described as “designed to deliver a higher level of partnership with the customer and is not a traditional ticket-by-ticket technical support role.” So why is the pay so low? Tread Carefully Not yet rated QualiaTread CarefullyTechnical & EngineeringSeniorFull-timeColoradoUnited States$50k-$100kClosedRemote QualiaTread CarefullyTechnical & EngineeringSeniorFull-timeColoradoUnited States$50k-$100kClosedRemoteSee listing RemoteQualiaTread CarefullyTechnical & EngineeringSeniorFull-timeColoradoUnited States$50k-$100kClosedRemote 15 Jan 24
Head of Growth and Customer Experience OpenClosed Tread Carefully Not yet rated VetcoveTread CarefullyExperienceHead of / DirectorFull-timeUnited States"Competitive" comp not givenClosedRemote VetcoveTread CarefullyExperienceHead of / DirectorFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing RemoteVetcoveTread CarefullyExperienceHead of / DirectorFull-timeUnited States"Competitive" comp not givenClosedRemote 15 Jan 24
Product Support Specialist OpenClosed Benefits section lists no actual benefits, but don’t worry! You’ll get potential! You’ll make a name for yourself! You’ll get exposure! YOU’LL HAVE SO MUCH FUN DOESN’T THIS SOUND FUN Seriously, Maybe Don't Not yet rated MutinySeriously, Maybe Don'tSupportMid-levelFull-timeUnited StatesCanada$100k-$150kClosedRemote MutinySeriously, Maybe Don'tSupportMid-levelFull-timeUnited StatesCanada$100k-$150kClosedRemoteSee listing RemoteMutinySeriously, Maybe Don'tSupportMid-levelFull-timeUnited StatesCanada$100k-$150kClosedRemote 15 Jan 24
Onboarding Lead OpenClosed Eh, It's Probably Fine Not yet rated MercuryEh, It's Probably FineSuccessLead / ManagerFull-timeUnited StatesUS Western time zones$100k-$150kClosedRemote MercuryEh, It's Probably FineSuccessLead / ManagerFull-timeUnited StatesUS Western time zones$100k-$150kClosedRemoteSee listing RemoteMercuryEh, It's Probably FineSuccessLead / ManagerFull-timeUnited StatesUS Western time zones$100k-$150kClosedRemote 15 Jan 24
Enterprise Customer Success Manager OpenClosed BINGO Not yet rated VeroBINGOSuccessMid-levelFull-timeUnited States$150k-$200kClosedRemote VeroBINGOSuccessMid-levelFull-timeUnited States$150k-$200kClosedRemoteSee listing RemoteVeroBINGOSuccessMid-levelFull-timeUnited States$150k-$200kClosedRemote 15 Jan 24
Head of Platform and Community OpenClosed This is an alarmingly low salary for what appears to be at least 3 roles in one. Other flags: poorly edited job description, random mentions of required skills unrelated to job title, generic offering of “Benefits and health insurance.” BINGO Not yet rated PollenBINGOHead of / DirectorFull-timeNew YorkUnited States$100k-$150kClosedRemoteCommunity PollenBINGOHead of / DirectorFull-timeNew YorkUnited States$100k-$150kClosedRemoteCommunitySee listing RemotePollenBINGOHead of / DirectorFull-timeNew YorkUnited States$100k-$150kClosedRemoteCommunity 15 Jan 24
Senior Customer Success Manager OpenClosed Yes, it’s a FinTech company. I know, I’m as surprised as you. Green Means Go Not yet rated Nova CreditGreen Means GoSuccessSeniorFull-timeUS Eastern time zonesUnited StatesTravel Required$150k-$200kClosedRemote Nova CreditGreen Means GoSuccessSeniorFull-timeUS Eastern time zonesUnited StatesTravel Required$150k-$200kClosedRemoteSee listing RemoteNova CreditGreen Means GoSuccessSeniorFull-timeUS Eastern time zonesUnited StatesTravel Required$150k-$200kClosedRemote 15 Jan 24
Director of Customer Success OpenClosed The benefits for this role/company are some of the best I’ve seen. Green Means Go Not yet rated ConvertKitGreen Means GoSuccessHead of / DirectorFull-timeUnited States$150k-$200kClosedRemote ConvertKitGreen Means GoSuccessHead of / DirectorFull-timeUnited States$150k-$200kClosedRemoteSee listing RemoteConvertKitGreen Means GoSuccessHead of / DirectorFull-timeUnited States$150k-$200kClosedRemote 15 Jan 24

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