Remote
285 entries
Also in discipline:
Community 12
Experience 41
Knowledge & Education 17
Other 27
Success 102
Support 162
Technical & Engineering 62
Trust & Safety 33
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Head of / Director 81
Lead / Manager 110
Mid-level 90
Senior 70
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Also in salary:
"Competitive" comp not given 70
$0k-$50k 22
$100k-$150k 86
$150k-$200k 62
$200k-$250k 27
$250k-$300k 7
$300k+ 6
$50k-$100k 71
I DON'T EVEN THINK THEY KNOW 4
No comp given 90
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Arkansas 2
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Brazil 1
British Columbia 6
California 83
Canada 37
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Connecticut 4
Costa Rica 1
Delaware 1
Ecuador 1
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Europe 9
Florida 24
France 1
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Germany 1
Idaho 2
Illinois 21
India 1
Indiana 5
Iowa 3
Ireland 8
IT IS A MYSTERY 13
Kansas 2
Kentucky 2
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Maine 5
Maryland 7
Massachusetts 18
Mexico 8
Michigan 7
Middle East 3
Minnesota 3
Mississippi 3
Missouri 6
Montana 1
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Ohio 7
Oklahoma 3
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Oregon 10
Pennsylvania 8
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AI & Automation 18
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Education 9
Experience 88
Jobs 4
Knowledge & Writing 30
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Quality 4
Retention, Revenue & Churn 14
Startups 3
Success 29
Support 70
Tech 20
Tools 2
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Filter these entries
Pick any · picks in one group widen, across groups narrow
Nothing matches
Nothing matches all of that.
Not under this tag, anyway. Drop one condition and see what's filed here.
Jobs
Customer Service Director
OpenClosed
I'm putting this in Tread Carefully because although the product legitimately sounds cool, there's a certain old-school vibe I get from this job listing that makes me think they're looking for a clean-shaven, middle-aged white dude with an MBA from a midwestern school and a Chinos fetish.
Forge NanoTread CarefullySupportHead of / DirectorFull-timeUnited States$100k-$150kClosedRemote
Forge NanoTread CarefullySupportHead of / DirectorFull-timeUnited States$100k-$150kClosedRemoteSee listing
05 Feb 24
Head of Customer Operations
OpenClosed
Role reports to the CFO, which is an interesting choice.
EmpowerTread CarefullySupportHead of / DirectorFull-timeUnited States$150k-$200kClosedRemote
EmpowerTread CarefullySupportHead of / DirectorFull-timeUnited States$150k-$200kClosedRemoteSee listing
05 Feb 24
Director of Product, Support Services
OpenClosed
I'm tentatively putting this in Green Means Go only because they state that they don't negotiate salaries. In the context of their Careers page and the job description, it doesn't seem like a flag.
AlmaGreen Means GoSupportHead of / DirectorFull-timeUnited States$200k-$250kClosedRemote
AlmaGreen Means GoSupportHead of / DirectorFull-timeUnited States$200k-$250kClosedRemoteSee listing
05 Feb 24
Senior Associate, Onboarding Operations
OpenClosed
AirwallexTread CarefullySuccessSeniorFull-timeUnited States"Competitive" comp not givenClosedRemote
AirwallexTread CarefullySuccessSeniorFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing
05 Feb 24
Senior Customer Service Representative
OpenClosed
AirwallexBINGOSupportMid-levelFull-timeUnited States"Competitive" comp not givenClosedRemote
AirwallexBINGOSupportMid-levelFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing
05 Feb 24
Senior Support Specialist, Payroll
OpenClosed
10 YEARS OF EXPERIENCE for at most $67k at a SaaS company? Am I reading that right? WHAT THE HELL.
Restaurant365BINGOSupportSeniorFull-timeUnited States$50k-$100kClosedRemote
Restaurant365BINGOSupportSeniorFull-timeUnited States$50k-$100kClosedRemoteSee listing
05 Feb 24
Sr. Customer Experience (CX) Operations Manager
OpenClosed
You should take a drink of water every time you come across the word "operation" or a derivative in this job listing. You'll be really hydrated.
PandaDocBINGOExperienceLead / ManagerFull-timeUnited States"Competitive" comp not givenClosedRemote
PandaDocBINGOExperienceLead / ManagerFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing
05 Feb 24
Director, Digital Customer Service and Support Analyst
OpenClosed
GartnerEh, It's Probably FineSupportHead of / DirectorFull-timeHybrid$100k-$150kClosedRemote
GartnerEh, It's Probably FineSupportHead of / DirectorFull-timeHybrid$100k-$150kClosedRemoteSee listing
03 Feb 24
VP, Trust & Safety
OpenClosed
Don't love their use of "evangelize" in regards to working with stakeholders; there are plenty of alternatives for describing advocacy that don't have religious-extremist undertones.
UpworkEh, It's Probably FineExecutiveFull-timeUnited StatesClosed$300k+RemoteTrust & Safety
UpworkEh, It's Probably FineExecutiveFull-timeUnited StatesClosed$300k+RemoteTrust & SafetySee listing
03 Feb 24
Senior Community Manager
OpenClosed
I know this title is Senior Community Manager, but given the duties of the role I'd expect it to be Head / Director of Community (unusually, though, the compensation is pretty spot on even if the title isn't).
Second DinnerEh, It's Probably FineLead / ManagerFull-timeUnited States$150k-$200kClosedRemoteCommunity
Second DinnerEh, It's Probably FineLead / ManagerFull-timeUnited States$150k-$200kClosedRemoteCommunitySee listing
03 Feb 24
Customer Success Specialist
OpenClosed
Not clear if it's US-Remote or Remote-Worldwide. Misalignment between duties/requirements and title/seniority. No mention of benefits anywhere that I can find, and application asks for desired pay.
QS Quacquarelli SymondsBINGOSuccessMid-levelFull-timeNo comp givenClosedRemote
QS Quacquarelli SymondsBINGOSuccessMid-levelFull-timeNo comp givenClosedRemoteSee listing
03 Feb 24
Senior Director, Trust & Safety
OpenClosed
Excellent benefits, including 4-day work weeks. That *might* have something to do with the Kickstarter union. I'm just saying.
Kickstarter PBCEh, It's Probably FineHead of / DirectorFull-timeCaliforniaColoradoConnecticutFloridaGeorgiaIllinoisMassachusettsMarylandNorth CarolinaNew JerseyNew YorkOregonVirginiaWashingtonUnited StatesOntarioBritish ColumbiaCanadaUnited Kingdom$150k-$200kClosedRemoteTrust & Safety
Kickstarter PBCEh, It's Probably FineHead of / DirectorFull-timeCaliforniaColoradoConnecticutFloridaGeorgiaIllinoisMassachusettsMarylandNorth CarolinaNew JerseyNew YorkOregonVirginiaWashingtonUnited StatesOntarioBritish ColumbiaCanadaUnited Kingdom$150k-$200kClosedRemoteTrust & SafetySee listing
01 Feb 24
Technical Support Engineer
OpenClosed
My biggest concern is that the pay seems really low for what reads like a mid-level Engineering job description – reads to me like they're trying to get a Dev on the cheap by placing them under Customer Success.
PrismaticEh, It's Probably FineTechnical & EngineeringMid-levelFull-timeUnited States$50k-$100kClosedRemote
PrismaticEh, It's Probably FineTechnical & EngineeringMid-levelFull-timeUnited States$50k-$100kClosedRemoteSee listing
28 Jan 24
Head of Support Engineering
OpenClosed
This is a critical role within the Engineering organization leading and scaling our Support Engineering team. You will own and drive Tecton’s customer-facing support efforts to the next level to provide a phenomenal user experience.
TectonEh, It's Probably FineTechnical & EngineeringHead of / DirectorFull-timeCaliforniaWashingtonNew YorkUnited States$150k-$200kClosedRemote
TectonEh, It's Probably FineTechnical & EngineeringHead of / DirectorFull-timeCaliforniaWashingtonNew YorkUnited States$150k-$200kClosedRemoteSee listing
28 Jan 24
Customer Success Manager
OpenClosed
VelocityEHSBINGOSuccessMid-levelFull-timeUnited StatesCanada"Competitive" comp not givenClosedRemote
VelocityEHSBINGOSuccessMid-levelFull-timeUnited StatesCanada"Competitive" comp not givenClosedRemoteSee listing
28 Jan 24
Customer Success Manager, Public Sector
OpenClosed
Y'all, the Company Careers page BINGOed before I even got to the job description, which actually looks fairly normal (if only available on LinkedIn). Not that I think y'all are doing this, but if anyone is, this is a really good example of why you can't just apply to a role based off a job listing.
TadawebBINGOSuccessMid-levelFull-timeUnited States"Competitive" comp not givenClosedRemote
TadawebBINGOSuccessMid-levelFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing
28 Jan 24
Customer Support Manager
OpenClosed
They repeat "dynamic environment" a lot. There are several other Success and Support roles open and the ones I've seen are pretty fair compensation-wise, so worth a look if working in a "fast moving dynamic environment" doesn't phase you.
ParentSquareTread CarefullySupportLead / ManagerFull-timeCaliforniaUnited States$50k-$100kClosedRemote
ParentSquareTread CarefullySupportLead / ManagerFull-timeCaliforniaUnited States$50k-$100kClosedRemoteSee listing
28 Jan 24
Customer Experience Manager
OpenClosed
This seems intentionally worded to be confusing: "Exceptional 401k Match: We've got your financial future covered. Enjoy an 80% match of the first 10% deferral."
Momentus TechnologiesTread CarefullyExperienceMid-levelFull-timeUnited StatesCanadaSouth AmericaNo comp givenClosedRemote
Momentus TechnologiesTread CarefullyExperienceMid-levelFull-timeUnited StatesCanadaSouth AmericaNo comp givenClosedRemoteSee listing
28 Jan 24
Senior Client Success Manager
OpenClosed
That's a suspiciously wide salary range. Also, the "ensure 100% client retention with high client satisfaction (9/10+ NPS scores)" made me do a double-take.
Hinge HealthTread CarefullySuccessSeniorFull-timeUnited States$100k-$150kClosedRemote
Hinge HealthTread CarefullySuccessSeniorFull-timeUnited States$100k-$150kClosedRemoteSee listing
28 Jan 24
Manager of Customer Support
OpenClosed
The application requires you to create an account with Dayforce, which seems like an even more corporate Workday, which I honestly didn't think was possible.
OnitTread CarefullySupportLead / ManagerFull-timeUnited States"Competitive" comp not givenClosedRemote
OnitTread CarefullySupportLead / ManagerFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing
28 Jan 24
Supervisor, Technical Support
OpenClosed
This is another wide salary range, but seeing as they're open to folks who are newer as managers, I actually think it's a good thing.
SamsaraEh, It's Probably FineTechnical & EngineeringLead / ManagerFull-timeUnited States$50k-$100kClosedRemote
SamsaraEh, It's Probably FineTechnical & EngineeringLead / ManagerFull-timeUnited States$50k-$100kClosedRemoteSee listing
28 Jan 24
Customer Experience Representative
OpenClosed
I've gotten multiple reports of this being a shady company with especially shady hiring practices. It also appears the Department of Labor is investigating them over unpaid overtime hours for its contractors.
Clipboard HealthSeriously, Maybe Don'tExperienceEarly CareerFull-timeUnited States"Competitive" comp not givenClosedRemote
Clipboard HealthSeriously, Maybe Don'tExperienceEarly CareerFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing
28 Jan 24
Customer Success & Transformation Manager
OpenClosed
Listen this is nonsense but they're hiring a ton so just go to their website I'm gonna lay down on the floor for a minute
AiDashSeriously, Maybe Don'tSuccessMid-levelFull-timeUnited StatesUnited KingdomNo comp givenClosedRemote
AiDashSeriously, Maybe Don'tSuccessMid-levelFull-timeUnited StatesUnited KingdomNo comp givenClosedRemoteSee listing
28 Jan 24
Supervisor, Customer Success
OpenClosed
Basically a can of Chock Full O' Nopes.
SOCiBINGOSuccessLead / ManagerFull-timeUnited StatesNo comp givenClosedRemote
SOCiBINGOSuccessLead / ManagerFull-timeUnited StatesNo comp givenClosedRemoteSee listing
28 Jan 24
Senior Manager, Premium Support
OpenClosed
GitHubTread CarefullySupportLead / ManagerFull-timeAustraliaNo comp givenClosedRemote
GitHubTread CarefullySupportLead / ManagerFull-timeAustraliaNo comp givenClosedRemoteSee listing
28 Jan 24
Senior Customer Success Manager
OpenClosed
OH WOW, WHERE TO START.
Seriously, Maybe Don'tSuccessMid-levelFull-timeUS Eastern time zonesUnited StatesEurope$50k-$100kClosedRemoteElevenLabs
Seriously, Maybe Don'tSuccessMid-levelFull-timeUS Eastern time zonesUnited StatesEurope$50k-$100kClosedRemoteElevenLabsSee listing
28 Jan 24
Director of Customer Experience
OpenClosed
PartsSourceBINGOExperienceHead of / DirectorFull-timeOhioUnited States"Competitive" comp not givenClosedRemote
PartsSourceBINGOExperienceHead of / DirectorFull-timeOhioUnited States"Competitive" comp not givenClosedRemoteSee listing
28 Jan 24
Senior Manager, Customer Success Management
OpenClosed
Suspiciously wide salary range.
GitHubEh, It's Probably FineSuccessLead / ManagerFull-timeUnited States$150k-$200kClosedRemote
GitHubEh, It's Probably FineSuccessLead / ManagerFull-timeUnited States$150k-$200kClosedRemoteSee listing
28 Jan 24
Technical Support Engineer
OpenClosed
I think maybe I drank a really bad batch of coffee because nothing makes sense anymore.
TorqBINGOTechnical & EngineeringSeniorFull-timeCosta RicaNo comp givenClosedRemote
TorqBINGOTechnical & EngineeringSeniorFull-timeCosta RicaNo comp givenClosedRemoteSee listing
28 Jan 24
Technical Support Specialist
OpenClosed
A bilingual candidate with a bachelor's degree in computer science and technical expertise in cloud applications, mobile computing, and hardware device troubleshooting should not be making $35,403 to $59,500. I mean, come the fuck on.
SamsaraBINGOTechnical & EngineeringEarly CareerFull-timeUnited StatesClosed$0k-$50kRemote
SamsaraBINGOTechnical & EngineeringEarly CareerFull-timeUnited StatesClosed$0k-$50kRemoteSee listing
28 Jan 24
Manager, Customer Success Systems
OpenClosed
SamsaraEh, It's Probably FineSuccessLead / ManagerFull-timeUnited States$200k-$250kClosedRemote
SamsaraEh, It's Probably FineSuccessLead / ManagerFull-timeUnited States$200k-$250kClosedRemoteSee listing
28 Jan 24
Manager, Technical Support
OpenClosed
ConversicaEh, It's Probably FineTechnical & EngineeringLead / ManagerFull-timeUnited States$100k-$150kClosedRemote
ConversicaEh, It's Probably FineTechnical & EngineeringLead / ManagerFull-timeUnited States$100k-$150kClosedRemoteSee listing
28 Jan 24
Senior Director, Community
OpenClosed
The salary range is great, if not really wide. My biggest concern is they're asking for 12+ years of experience in managing online communities, which could be fine if they count non-work experience.
AutodeskEh, It's Probably FineHead of / DirectorFull-timeCaliforniaUnited States$200k-$250kClosedRemoteCommunity
AutodeskEh, It's Probably FineHead of / DirectorFull-timeCaliforniaUnited States$200k-$250kClosedRemoteCommunitySee listing
28 Jan 24
Vice President, Global Customer Support
OpenClosed
Job application is through Workday. My condolences.
ServiceTitanTread CarefullySupportExecutiveFull-timeUnited States$150k-$200kClosedRemote
ServiceTitanTread CarefullySupportExecutiveFull-timeUnited States$150k-$200kClosedRemoteSee listing
20 Jan 24
Director of Customer Success USA
OpenClosed
Doesn't mention benefits anywhere in the job description or the Join Us page.
run:aiTread CarefullySuccessHead of / DirectorFull-timeUnited StatesNo comp givenClosedRemote
run:aiTread CarefullySuccessHead of / DirectorFull-timeUnited StatesNo comp givenClosedRemoteSee listing
20 Jan 24
Senior Customer Success Manager
OpenClosed
Candidates should have a strong attention to detail, but the company can't consistently capitalize its own name. Okay!
run:aiBINGOSuccessSeniorFull-timeUnited StatesNo comp givenClosedRemote
run:aiBINGOSuccessSeniorFull-timeUnited StatesNo comp givenClosedRemoteSee listing
20 Jan 24
Principal, Customer Strategy
OpenClosed
Obviously, there are some typos in the job description and it's very business-speaky, but I don't think either is particularly worrisome, especially since there are some green flags in this listing too (like being clear about the application and interviewing process).
LeagueEh, It's Probably FineOtherSeniorFull-timeUnited States$150k-$200kClosedRemote
LeagueEh, It's Probably FineOtherSeniorFull-timeUnited States$150k-$200kClosedRemoteSee listing
20 Jan 24
Director, Technical Support
OpenClosed
Look, I don't think you can honestly say you're "committed to fair and equitable compensation for all of [your] employees" and then only post salary ranges for leadership positions. Come on.
ServiceTitanTread CarefullyTechnical & EngineeringHead of / DirectorFull-timeUnited States$150k-$200kClosedRemote
ServiceTitanTread CarefullyTechnical & EngineeringHead of / DirectorFull-timeUnited States$150k-$200kClosedRemoteSee listing
20 Jan 24
Customer Support Operations Manager
OpenClosed
EmpowerTread CarefullySupportLead / ManagerFull-timeUnited States"Competitive" comp not givenClosedRemote
EmpowerTread CarefullySupportLead / ManagerFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing
20 Jan 24
Director of Customer Support
OpenClosed
"We share your values: a dedication to Texans" is an...unexpectedly short list of values.
SpindlemediaTread CarefullySupportHead of / DirectorFull-timeTexasUnited States$100k-$150kClosedRemote
SpindlemediaTread CarefullySupportHead of / DirectorFull-timeTexasUnited States$100k-$150kClosedRemoteSee listing
20 Jan 24
Principal Customer Service Advisor - OPIS
OpenClosed
This job description is something else. There I am, minding my own business, thinking this is a normal junior customer service role, and then I read with own two eyes: "A minimum of 7 years in an OPIS CS position[...]or 5-10 years experience in a contact center/customer service environment."
Dow JonesBINGOSupportSeniorFull-timeUnited States$100k-$150kClosedRemote
Dow JonesBINGOSupportSeniorFull-timeUnited States$100k-$150kClosedRemoteSee listing
20 Jan 24
Customer Support Specialist
OpenClosed
TopstepTread CarefullySupportEarly CareerFull-timeUnited States"Competitive" comp not givenClosedRemote
TopstepTread CarefullySupportEarly CareerFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing
20 Jan 24
Customer Support Operations Analyst
OpenClosed
EmpowerTread CarefullySupportEarly CareerFull-timeUnited States"Competitive" comp not givenClosedRemote
EmpowerTread CarefullySupportEarly CareerFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing
20 Jan 24
VP Partner Support
OpenClosed
NuveiTread CarefullySupportExecutiveFull-timeArizonaUnited StatesNo comp givenClosedRemote
NuveiTread CarefullySupportExecutiveFull-timeArizonaUnited StatesNo comp givenClosedRemoteSee listing
19 Jan 24
Customer Support Advocate
OpenClosed
Job application is through Workday. My condolences.
ServiceTitanTread CarefullySupportEarly CareerFull-timeUtahUnited StatesNo comp givenClosedRemote
ServiceTitanTread CarefullySupportEarly CareerFull-timeUtahUnited StatesNo comp givenClosedRemoteSee listing
19 Jan 24
Client Support Associate
OpenClosed
This is a mid-senior role at least – major misalignment between title/responsibilities and requirements.
NuveiBINGOSupportMid-levelFull-timeUnited StatesNo comp givenClosedRemote
NuveiBINGOSupportMid-levelFull-timeUnited StatesNo comp givenClosedRemoteSee listing
19 Jan 24
Customer Solutions Consultant
OpenClosed
So much casual (and occasionally weirdly aggressive) ableism in this job listing. Also, the video on their careers page is 1) a product sales pitch, and 2) all dudes. Is the entire leadership team just dudes?
SpiffBINGOSuccessMid-levelFull-timeUnited States$50k-$100kClosedRemote
SpiffBINGOSuccessMid-levelFull-timeUnited States$50k-$100kClosedRemoteSee listing
19 Jan 24
Head of Customer Support
OpenClosed
I have many concerns. That the title of the role doesn't match the title in the job description. The ridiculous salary. That the company has no Careers page and the role is only listed on LinkedIn. The stability/longevity of a company staking money on other people playing video games.
1v1MeSeriously, Maybe Don'tSupportHead of / DirectorFull-timeUnited States$50k-$100kClosedRemote
1v1MeSeriously, Maybe Don'tSupportHead of / DirectorFull-timeUnited States$50k-$100kClosedRemoteSee listing
19 Jan 24
Customer Success Operations Associate
OpenClosed
Same deal as with the Customer Success Manager – it's almost the exact same listing, including the degree requirements/GPA question, which seems like even more of a red flag.
PerformYardBINGOSuccessEarly CareerFull-timeVirginiaUnited StatesNo comp givenClosedRemote
PerformYardBINGOSuccessEarly CareerFull-timeVirginiaUnited StatesNo comp givenClosedRemoteSee listing
18 Jan 24
Customer Success Manager
OpenClosed
Quora says they value diversity and want individuals of all backgrounds to apply but then they disadvantage those folks in salary negotiations by not volunteering even a base comp. Let's stop letting companies get away with this empty, spineless talk, huh?
QuoraTread CarefullySuccessMid-levelFull-timeIrelandNo comp givenClosedRemote
QuoraTread CarefullySuccessMid-levelFull-timeIrelandNo comp givenClosedRemoteSee listing
18 Jan 24
Green Means Go
Eh, It's Probably Fine
BINGO
Seriously, Maybe Don't