Remote
285 entries
Green Means Go: 21
Eh, It's Probably Fine: 74
Tread Carefully: 94
BINGO: 62
Seriously, Maybe Don't: 33
Also in discipline:
Community 12
Experience 41
Knowledge & Education 17
Other 27
Success 102
Support 162
Technical & Engineering 62
Trust & Safety 33
All axes →
Also in role level:
Early Career 67
Entry-level 11
Executive 17
Head of / Director 81
Lead / Manager 110
Mid-level 90
Senior 70
All axes →
Also in salary:
"Competitive" comp not given 70
$0k-$50k 22
$100k-$150k 86
$150k-$200k 62
$200k-$250k 27
$250k-$300k 7
$300k+ 6
$50k-$100k 71
I DON'T EVEN THINK THEY KNOW 4
No comp given 90
All axes →
Also in location:
Africa 4
Alabama 2
Alberta 3
Argentina 1
Arizona 13
Arkansas 2
Australia 5
Brazil 1
British Columbia 6
California 83
Canada 37
Chile 1
Colombia 1
Colorado 34
Connecticut 4
Costa Rica 1
Delaware 1
Ecuador 1
Egypt 1
Europe 9
Florida 24
France 1
Georgia 9
Germany 1
Idaho 2
Illinois 21
India 1
Indiana 5
Iowa 3
Ireland 8
IT IS A MYSTERY 13
Kansas 2
Kentucky 2
Lithuania 1
Louisiana 2
Maine 5
Maryland 7
Massachusetts 18
Mexico 8
Michigan 7
Middle East 3
Minnesota 3
Mississippi 3
Missouri 6
Montana 1
Nebraska 1
Nevada 3
New Hampshire 1
New Jersey 6
New Mexico 1
New York 68
North Carolina 12
North Dakota 1
Ohio 7
Oklahoma 3
Ontario 13
Oregon 10
Pennsylvania 8
Philippines 2
Poland 1
Portugal 1
Quebec 1
Rhode Island 2
Saskatchewan 1
South America 4
South Carolina 2
Sweden 1
Tennessee 6
Texas 34
United Kingdom 28
United States 356
US Central time zones 4
US Eastern time zones 9
US Western time zones 4
Utah 9
Virginia 11
Washington 18
Wisconsin 4
Worldwide 7
All axes →
Also in collection:
AI & Automation 18
BPOs 2
Certification 13
Community 1
Culture 10
Data & Insights 12
Education 9
Experience 88
Jobs 4
Knowledge & Writing 30
Leadership 34
Management 10
Operations 17
Quality 4
Retention, Revenue & Churn 14
Startups 3
Success 29
Support 70
Tech 20
Tools 2
Trust & Safety 1
All axes →
Filter these entries
Pick any · picks in one group widen, across groups narrow
Nothing matches
Nothing matches all of that.
Not under this tag, anyway. Drop one condition and see what's filed here.
Jobs
VP of Customer Success
OpenClosed
Maybe they should have had Siena review this job listing before they posted it.
Tread Carefully
Not yet rated
SienaTread CarefullySuccessExecutiveFull-timeNew YorkCaliforniaNorth CarolinaPennsylvaniaUnited StatesOntarioCanadaUnited KingdomIreland"Competitive" comp not givenClosedRemote
SienaTread CarefullySuccessExecutiveFull-timeNew YorkCaliforniaNorth CarolinaPennsylvaniaUnited StatesOntarioCanadaUnited KingdomIreland"Competitive" comp not givenClosedRemoteSee listing
11 Mar 24
Director of Customer Success
OpenClosed
But I thought this is what Siena was for? Are you saying you need humans to support humans? Real food for thought.
Tread Carefully
Not yet rated
SienaTread CarefullySuccessHead of / DirectorFull-timeNew YorkCaliforniaMassachusettsTexasNorth CarolinaPennsylvaniaUnited StatesOntarioCanadaUnited KingdomIreland"Competitive" comp not givenClosedRemote
SienaTread CarefullySuccessHead of / DirectorFull-timeNew YorkCaliforniaMassachusettsTexasNorth CarolinaPennsylvaniaUnited StatesOntarioCanadaUnited KingdomIreland"Competitive" comp not givenClosedRemoteSee listing
11 Mar 24
Customer Success Manager
OpenClosed
Boy this job opening sure sounds like Support! But nah, can't be, they have their AI for that!
Tread Carefully
Not yet rated
SienaTread CarefullySuccessMid-levelFull-timeTexasMassachusettsNorth CarolinaFloridaNew YorkCaliforniaUnited StatesOntarioCanada"Competitive" comp not givenClosedRemote
SienaTread CarefullySuccessMid-levelFull-timeTexasMassachusettsNorth CarolinaFloridaNew YorkCaliforniaUnited StatesOntarioCanada"Competitive" comp not givenClosedRemoteSee listing
11 Mar 24
Manager, Owner and Partner Support
OpenClosed
The salary range is interesting, to say the least – the low side is way too low, and I don't trust that the high side is actually on the table.
BINGO
Not yet rated
ChargePointBINGOSupportLead / ManagerFull-timeUnited States$50k-$100kClosedRemote
ChargePointBINGOSupportLead / ManagerFull-timeUnited States$50k-$100kClosedRemoteSee listing
11 Mar 24
Psych Support Operations Manager
OpenClosed
The duties of the role and title are badly misaligned – this should be a Director-level role.
Tread Carefully
Not yet rated
RulaTread CarefullySupportLead / ManagerFull-timeUnited States"Competitive" comp not givenClosedRemote
RulaTread CarefullySupportLead / ManagerFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing
11 Mar 24
Knowledge Base Specialist
OpenClosed
This actually seems like a fairly well-scoped role, but the lack of salary transparency and culture issues that surfaced in the Head of Support role put this in Tread Carefully.
Tread Carefully
Not yet rated
Passion.ioTread CarefullyKnowledge & EducationEarly CareerFull-timeWorldwideNo comp givenClosedRemote
Passion.ioTread CarefullyKnowledge & EducationEarly CareerFull-timeWorldwideNo comp givenClosedRemoteSee listing
11 Mar 24
Head of Customer Support
OpenClosed
One day I'll have a whole Bad Job Bingo session without a SaaS company claiming to change the world but TODAY IS NOT THAT DAY
Tread Carefully
Not yet rated
Passion.ioTread CarefullySupportHead of / DirectorFull-timeWorldwideNo comp givenClosedRemote
Passion.ioTread CarefullySupportHead of / DirectorFull-timeWorldwideNo comp givenClosedRemoteSee listing
11 Mar 24
Senior Customer Service Representative
OpenClosed
Ah, so they want a discount manager. Cooooool.
BINGO
Not yet rated
DispatchBINGOSupportLead / ManagerFull-timeUnited States$50k-$100kClosedRemote
DispatchBINGOSupportLead / ManagerFull-timeUnited States$50k-$100kClosedRemoteSee listing
10 Mar 24
Sr. Executive Assistant - CCO
OpenClosed
Again, a CX pro with an EA background would be a great fit for this role (I know y'all are out there!) and the pay is great.
Eh, It's Probably Fine
Not yet rated
OktaEh, It's Probably FineOtherSeniorFull-timeUnited States$100k-$150kClosedRemote
OktaEh, It's Probably FineOtherSeniorFull-timeUnited States$100k-$150kClosedRemoteSee listing
10 Mar 24
Sr. Director, Chief of Staff to CCO
OpenClosed
I'm posting this here because 1) A CX professional would absolutely kill it in this role, and 2) GET THAT MONEY.
Eh, It's Probably Fine
Not yet rated
OktaEh, It's Probably FineOtherHead of / DirectorFull-timeUnited StatesClosed$300k+Remote
OktaEh, It's Probably FineOtherHead of / DirectorFull-timeUnited StatesClosed$300k+RemoteSee listing
10 Mar 24
Customer Success Intern (Summer 2024)
OpenClosed
Same concerns as with the Support Intern position – no indication of what the pay is or even if the internship is paid at all.
Tread Carefully
Not yet rated
OktaTread CarefullySuccessInternshipFull-timeUnited StatesNo comp givenClosedRemote
OktaTread CarefullySuccessInternshipFull-timeUnited StatesNo comp givenClosedRemoteSee listing
10 Mar 24
Customer Support Program Management Intern (Summer 2024)
OpenClosed
I'm torn on this one. I don't think I've ever seen a Customer Support Intern anywhere else, so that Okta offers an intern program for this is very cool. But the fact that they don't say what the comp is makes me think they're just trying to get Support work on the cheap.
Tread Carefully
Not yet rated
OktaTread CarefullySupportInternshipFull-timeUnited StatesNo comp givenClosedRemote
OktaTread CarefullySupportInternshipFull-timeUnited StatesNo comp givenClosedRemoteSee listing
10 Mar 24
Senior Technical Writer
OpenClosed
Seems like an interesting, thoughtfully conceived role.
Tread Carefully
Not yet rated
PeachTread CarefullyKnowledge & EducationSeniorFull-timeUnited States$100k-$150kClosedRemote
PeachTread CarefullyKnowledge & EducationSeniorFull-timeUnited States$100k-$150kClosedRemoteSee listing
10 Mar 24
Technical Customer Support Manager
OpenClosed
This really should be a more senior title – Head of, at least. But the salary, responsibilities, and requirements of the position seem otherwise appropriate for the title of manager, and the Careers page looks good.
Tread Carefully
Not yet rated
PeachTread CarefullyTechnical & EngineeringLead / ManagerFull-timeUnited States$100k-$150kClosedRemote
PeachTread CarefullyTechnical & EngineeringLead / ManagerFull-timeUnited States$100k-$150kClosedRemoteSee listing
10 Mar 24
Trainer and Content Manager
OpenClosed
As with the other two roles listed here, no salary given and no mention of benefits anywhere.
Tread Carefully
Not yet rated
First DueTread CarefullyKnowledge & EducationSeniorFull-timeUnited StatesTravel RequiredNo comp givenClosedRemote
First DueTread CarefullyKnowledge & EducationSeniorFull-timeUnited StatesTravel RequiredNo comp givenClosedRemoteSee listing
10 Mar 24
Implementation Product Specialist - Fire Documentation/ePCR - Canada
OpenClosed
As with the Director of Support role, no comp given, no mention of benefits anywhere.
Tread Carefully
Not yet rated
First DueTread CarefullySuccessEarly CareerFull-timeCanadaNo comp givenClosedRemote
First DueTread CarefullySuccessEarly CareerFull-timeCanadaNo comp givenClosedRemoteSee listing
10 Mar 24
Director of Support
OpenClosed
This isn't necessarily a red flag given the nature of First Due's product (software for EMS and Fire agencies), but when I read this I thought for sure they'd have a great compensation package to go with this requirement! But nope, they don't.
Tread Carefully
Not yet rated
First DueTread CarefullySupportHead of / DirectorFull-timeUnited StatesNo comp givenClosedRemote
First DueTread CarefullySupportHead of / DirectorFull-timeUnited StatesNo comp givenClosedRemoteSee listing
10 Mar 24
HPC Support Engineer - Enterprise
OpenClosed
Seems great – the Careers page is straightforward and informative and so is the job description. They seem to have a clear idea of their mission and what they're looking for in this role and they avoid euphemisms for startup life that often spell trouble in companies like this.
Green Means Go
Not yet rated
LambdaGreen Means GoTechnical & EngineeringMid-levelFull-timeUnited States$100k-$150kClosedRemote
LambdaGreen Means GoTechnical & EngineeringMid-levelFull-timeUnited States$100k-$150kClosedRemoteSee listing
03 Mar 24
Customer Experience Manager
OpenClosed
I don't see any major flags and that's a good salary range for an early career role.
Eh, It's Probably Fine
Not yet rated
PendoEh, It's Probably FineExperienceEarly CareerFull-timeUnited States$50k-$100kClosedRemote
PendoEh, It's Probably FineExperienceEarly CareerFull-timeUnited States$50k-$100kClosedRemoteSee listing
29 Feb 24
Director of Central Support
OpenClosed
If I score this strictly, it could be a BINGO, but I'm not going to. Honestly, for the right person, going in with their eyes open (and assuming the pay doesn't suck)? It could be an interesting, meaty role.
Tread Carefully
Not yet rated
PacasoTread CarefullySupportHead of / DirectorFull-timeUnited States"Competitive" comp not givenClosedRemote
PacasoTread CarefullySupportHead of / DirectorFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing
29 Feb 24
Director, Technical Support (L2)
OpenClosed
"You want to be with the best" -- No. Throw me in the dumpster. Those trash pandas are my real family.
Tread Carefully
Not yet rated
SamsaraTread CarefullyTechnical & EngineeringHead of / DirectorFull-timeUnited States$150k-$200kClosedRemote
SamsaraTread CarefullyTechnical & EngineeringHead of / DirectorFull-timeUnited States$150k-$200kClosedRemoteSee listing
29 Feb 24
Trust & Safety Solutions Manager
OpenClosed
Careers page is pretty basic; doesn't mention benefits at all, and neither does the job description. Otherwise, Cinder does a good job of explaining what its looking for in this role, and I don't see any major flags.
Eh, It's Probably Fine
Not yet rated
CinderEh, It's Probably FineSeniorFull-timeNew YorkTexasCaliforniaUnited StatesUS Eastern time zones$150k-$200kClosedRemoteTrust & Safety
CinderEh, It's Probably FineSeniorFull-timeNew YorkTexasCaliforniaUnited StatesUS Eastern time zones$150k-$200kClosedRemoteTrust & SafetySee listing
29 Feb 24
Senior Consultant
OpenClosed
Holy shit, SO MANY RED FLAGS, SO FAST. This is the most unhinged job description I've ever reviewed.
Seriously, Maybe Don't
Not yet rated
TrilogySeriously, Maybe Don'tOtherSeniorFull-timeWorldwide$150k-$200kClosedRemote
TrilogySeriously, Maybe Don'tOtherSeniorFull-timeWorldwide$150k-$200kClosedRemoteSee listing
29 Feb 24
Senior Manager, Member Services and Customer Retention
OpenClosed
And there it is, folks, our first Seriously, Maybe Don't of the week! Imagine being an education company that thinks education isn't political. IMAGINE.
Seriously, Maybe Don't
Not yet rated
Varsity TutorsSeriously, Maybe Don'tOtherLead / ManagerFull-timeUnited States"Competitive" comp not givenClosedRemote
Varsity TutorsSeriously, Maybe Don'tOtherLead / ManagerFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing
29 Feb 24
Head of Business Operations
OpenClosed
Do not do a shot every time you read the words "competent" or "competence." You will die of alcohol poisoning.
Tread Carefully
Not yet rated
Teal PlatformsTread CarefullyOtherHead of / DirectorFull-timeUnited StatesCanada$150k-$200kClosedRemote
Teal PlatformsTread CarefullyOtherHead of / DirectorFull-timeUnited StatesCanada$150k-$200kClosedRemoteSee listing
29 Feb 24
Customer Success Specialist
OpenClosed
I was worried about doing this one, because I'm such a fan of the product, but Scribe's Careers page is really well done and the job description is mostly fine.
Eh, It's Probably Fine
Not yet rated
Eh, It's Probably FineSuccessEarly CareerMid-levelFull-timeCaliforniaUnited States$50k-$100kClosedRemoteScribe
Eh, It's Probably FineSuccessEarly CareerMid-levelFull-timeCaliforniaUnited States$50k-$100kClosedRemoteScribeSee listing
29 Feb 24
Support and Solutions Specialist
OpenClosed
BINGO
Not yet rated
Legacy.comBINGOSupportMid-levelFull-timeArizonaColoradoIndianaKentuckyLouisianaMaineNorth CarolinaNew YorkPennsylvaniaTexasUtahVirginiaWisconsinClosed$0k-$50kRemote
Legacy.comBINGOSupportMid-levelFull-timeArizonaColoradoIndianaKentuckyLouisianaMaineNorth CarolinaNew YorkPennsylvaniaTexasUtahVirginiaWisconsinClosed$0k-$50kRemoteSee listing
14 Feb 24
Senior Customer Success Manager
OpenClosed
I'm gonna be honest: parts of this job description read to me like the unfiltered ramblings of a 40-something divorced white woman who's just discovered hot yoga.
BINGO
Not yet rated
JourneyBINGOSuccessSeniorFull-timeUnited States$100k-$150kClosedRemote
JourneyBINGOSuccessSeniorFull-timeUnited States$100k-$150kClosedRemoteSee listing
14 Feb 24
Director of Customer Support
OpenClosed
Duties are pretty standard for a role like this, as are the qualifications. What's frustrating is the lack of standard info, like salary, benefits, or even normal hints about the rest of the company, so I'm putting it in Tread Carefully.
Tread Carefully
Not yet rated
Piper MaddoxTread CarefullySupportHead of / DirectorFull-timeMassachusettsUnited StatesNo comp givenClosedRemote
Piper MaddoxTread CarefullySupportHead of / DirectorFull-timeMassachusettsUnited StatesNo comp givenClosedRemoteSee listing
14 Feb 24
Head of Technical Support Engineering
OpenClosed
Job description is refreshingly free of "fast-paced, dynamic company" and "rockstar" language that's been so prevalent today. Salary's a little wide, but more than appropriate. This one might be a keeper!
Green Means Go
Not yet rated
Apollo GraphQLGreen Means GoTechnical & EngineeringHead of / DirectorFull-timeUnited StatesCanada$200k-$250kClosedRemote
Apollo GraphQLGreen Means GoTechnical & EngineeringHead of / DirectorFull-timeUnited StatesCanada$200k-$250kClosedRemoteSee listing
14 Feb 24
Senior Manager of Customer Support
OpenClosed
Given the listed duties and that this position reports to the VP of Operations and will collaborate closely with senior leadership, it really needs to be more senior than a Senior Manager (I'm thinking at least a Director of Support, if not Head of).
Eh, It's Probably Fine
Not yet rated
AllTrailsEh, It's Probably FineSupportLead / ManagerCaliforniaUnited States$100k-$150kClosedRemote
AllTrailsEh, It's Probably FineSupportLead / ManagerCaliforniaUnited States$100k-$150kClosedRemoteSee listing
14 Feb 24
Senior Technical Support Engineer
OpenClosed
The Must Haves section makes this essentially a highly-skilled senior communicator/engineer role, which makes the salary way too low for what they're asking for.
Eh, It's Probably Fine
Not yet rated
Apollo GraphQLEh, It's Probably FineTechnical & EngineeringSeniorFull-timeUS Western time zonesUnited StatesTravel Required$100k-$150kClosedRemote
Apollo GraphQLEh, It's Probably FineTechnical & EngineeringSeniorFull-timeUS Western time zonesUnited StatesTravel Required$100k-$150kClosedRemoteSee listing
14 Feb 24
Director – Product Support
OpenClosed
Veeva is a Public Benefit Corporation. I don't agree with some of their restrictions, but I think their honesty is a green flag.
Eh, It's Probably Fine
Not yet rated
Veeva SystemsEh, It's Probably FineSupportHead of / DirectorFull-timeOhioUnited StatesUS Eastern time zonesUS Central time zonesTravel Required$150k-$200kClosedRemote
Veeva SystemsEh, It's Probably FineSupportHead of / DirectorFull-timeOhioUnited StatesUS Eastern time zonesUS Central time zonesTravel Required$150k-$200kClosedRemoteSee listing
14 Feb 24
Technical Customer Service Associate – (English)
OpenClosed
I really, really hate when the salary is good for leadership roles but poor for frontline roles. The salary is especially egregious considering that it's billed as a technical role, with fluency in Spanish or Portuguese as a nice-to-have. I literally booed when I read that.
Tread Carefully
Not yet rated
Veeva SystemsTread CarefullyTechnical & EngineeringEarly CareerFull-timeOhioUnited StatesClosed$0k-$50kRemote
Veeva SystemsTread CarefullyTechnical & EngineeringEarly CareerFull-timeOhioUnited StatesClosed$0k-$50kRemoteSee listing
14 Feb 24
Director of Support & Intelligence
OpenClosed
My new tagline is going to be - Bad Job Bingo: I read shitty Careers pages you don't have to.
Seriously, Maybe Don't
Not yet rated
CertificialSeriously, Maybe Don'tSupportHead of / DirectorFull-timeIT IS A MYSTERYI DON'T EVEN THINK THEY KNOWClosedRemote
CertificialSeriously, Maybe Don'tSupportHead of / DirectorFull-timeIT IS A MYSTERYI DON'T EVEN THINK THEY KNOWClosedRemoteSee listing
14 Feb 24
Principal Customer Success Manager
OpenClosed
Now I'm drinking because it feels like I'm having a wake for whomever they convince to take this job.
Seriously, Maybe Don't
Not yet rated
CertificialSeriously, Maybe Don'tSuccessSeniorFull-timeIT IS A MYSTERYI DON'T EVEN THINK THEY KNOWClosedRemote
CertificialSeriously, Maybe Don'tSuccessSeniorFull-timeIT IS A MYSTERYI DON'T EVEN THINK THEY KNOWClosedRemoteSee listing
14 Feb 24
Senior Customer Success Manager
OpenClosed
Other than the product being a dystopian nightmare and the fact that "View Open Positions" just directs back to LinkedIn, the job itself is okay. There's a misalignment between the duties of the role and the job title, and the salary is oddly wide. I think this goes firmly in Tread Carefully.
Tread Carefully
Not yet rated
SkopenowTread CarefullySuccessSeniorFull-timeUnited StatesUS Eastern time zones$100k-$150kClosedRemote
SkopenowTread CarefullySuccessSeniorFull-timeUnited StatesUS Eastern time zones$100k-$150kClosedRemoteSee listing
14 Feb 24
Customer Success Manager
OpenClosed
This job description (JD) is 2-3 times longer than the Director of Customer Success JD, despite the role supposedly being much less senior. It's just weird.
BINGO
Not yet rated
Level AccessBINGOSuccessMid-levelFull-timeUnited States"Competitive" comp not givenClosedRemote
Level AccessBINGOSuccessMid-levelFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing
14 Feb 24
Director of Customer Success
OpenClosed
I had high hopes for this one, but the "energy" verbiage, the positivity stuff, calling health and dental a "perk" instead of the very important benefits you offer your employees in exchange for their labor...it leaves a bad taste in the mouth, you know?
BINGO
Not yet rated
Level AccessBINGOSuccessHead of / DirectorFull-timeUnited States"Competitive" comp not givenClosedRemote
Level AccessBINGOSuccessHead of / DirectorFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing
14 Feb 24
Customer Service Representative
OpenClosed
This one originally appeared in Tread Carefully but I got word from a reader that it might just be a scam. Approach with extreme caution.
BINGO
Not yet rated
That's Great NewsBINGOSupportEntry-levelFull-timeConnecticutUnited StatesNo comp givenClosedRemote
That's Great NewsBINGOSupportEntry-levelFull-timeConnecticutUnited StatesNo comp givenClosedRemoteSee listing
14 Feb 24
Customer Support Lead
OpenClosed
There's a misalignment between the duties of this position and its seniority, and before you come at me with "they don't do titles! dudebro noises", they're at this very moment advertising for a Director of Engineering, so clearly they're familiar with the concept of leveling.
BINGO
Not yet rated
PulleyBINGOSupportLead / ManagerFull-timeUnited StatesCanadaNo comp givenClosedRemote
PulleyBINGOSupportLead / ManagerFull-timeUnited StatesCanadaNo comp givenClosedRemoteSee listing
14 Feb 24
Support Associate
OpenClosed
I think there's a lot of performance about culture happening on Pulley's Careers page, especially considering the explanation of culture they link to is a Twitter thread from 2020.
BINGO
Not yet rated
PulleyBINGOSupportEarly CareerFull-timeUnited StatesCanadaNo comp givenClosedRemote
PulleyBINGOSupportEarly CareerFull-timeUnited StatesCanadaNo comp givenClosedRemoteSee listing
14 Feb 24
Director, Technical Support
OpenClosed
They describe what they want instead of just plastering "critical-thinker" in a sentence and calling it a day! My crops are flourishing, my skin is clear, my bagels are perfectly toasted, tikkun olam everybody.
Green Means Go
Not yet rated
BonterraGreen Means GoTechnical & EngineeringHead of / DirectorFull-timeUnited States$100k-$150kClosedRemote
BonterraGreen Means GoTechnical & EngineeringHead of / DirectorFull-timeUnited States$100k-$150kClosedRemoteSee listing
14 Feb 24
Training & Document Specialist
OpenClosed
This one is good too. Ignore any weeping you might hear. The salary range is kind of wide, but it's okay because IT'S A UNION POSITION. A UNION. FOR REAL.
Green Means Go
Not yet rated
BonterraGreen Means GoKnowledge & EducationMid-levelFull-timeUnited States$50k-$100kClosedRemote
BonterraGreen Means GoKnowledge & EducationMid-levelFull-timeUnited States$50k-$100kClosedRemoteSee listing
14 Feb 24
Customer Service Representative Supervisor
OpenClosed
Oof, let this be a lesson to me not to finalize my notes before I look at everything. The job description is harmless enough, but the real hints at culture and work environment are in the job application.
BINGO
Not yet rated
Acentra HealthBINGOSupportLead / ManagerFull-timeUnited StatesClosed$0k-$50kRemote
Acentra HealthBINGOSupportLead / ManagerFull-timeUnited StatesClosed$0k-$50kRemoteSee listing
14 Feb 24
Customer Care Manager
OpenClosed
This seems okay? They're honest about the fact the company's experimenting with what works and what doesn't, which I appreciate, and the pay is pretty good for a non-technical, actually mid-level manager role.
Eh, It's Probably Fine
Not yet rated
Sundays for DogsEh, It's Probably FineSupportLead / ManagerFull-timeUnited States$50k-$100kClosedRemote
Sundays for DogsEh, It's Probably FineSupportLead / ManagerFull-timeUnited States$50k-$100kClosedRemoteSee listing
14 Feb 24
Director of Technical Support
OpenClosed
Uh. Buckle in, my friends, because this one is A RIDE.
Seriously, Maybe Don't
Not yet rated
NetwrixSeriously, Maybe Don'tTechnical & EngineeringHead of / DirectorFull-timeUnited StatesNo comp givenClosedRemote
NetwrixSeriously, Maybe Don'tTechnical & EngineeringHead of / DirectorFull-timeUnited StatesNo comp givenClosedRemoteSee listing
14 Feb 24
Member Experience Associate
OpenClosed
I think the pay is a little low for the level of work this role will be doing, but then I pretty much always think CX folks should be paid more.
Eh, It's Probably Fine
Not yet rated
Sundays for DogsEh, It's Probably FineExperienceEarly CareerFull-timeUnited StatesClosed$0k-$50kRemote
Sundays for DogsEh, It's Probably FineExperienceEarly CareerFull-timeUnited StatesClosed$0k-$50kRemoteSee listing
14 Feb 24
Customer Trust Manager - Complaints
OpenClosed
I can't decide if quoting Albert Einstein in a job description is cute or weird. I'm leaning toward cute, because this actually seems like a really neat job, and I've detected no flags. Our first Green Means Go of this week!
Green Means Go
Not yet rated
MercuryGreen Means GoOtherLead / ManagerFull-timeCaliforniaOregonNew YorkUnited States$100k-$150kClosedRemote
MercuryGreen Means GoOtherLead / ManagerFull-timeCaliforniaOregonNew YorkUnited States$100k-$150kClosedRemoteSee listing
13 Feb 24
Patient Service Representative
OpenClosed
I give them points for pay transparency, but deduct equal points for $18-$20/hr. That's shitty pay for someone with 5 years experience in "providing high-touch patient experience."
BINGO
Not yet rated
Midi HealthBINGOSupportSeniorFull-timeUnited StatesClosed$0k-$50kRemote
Midi HealthBINGOSupportSeniorFull-timeUnited StatesClosed$0k-$50kRemoteSee listing
05 Feb 24