Closed
Roles that are no longer accepting applications but that are kept for archival purposes.
417 entries
Also in discipline:
Community 12
Experience 41
Knowledge & Education 17
Other 27
Success 102
Support 162
Technical & Engineering 62
Trust & Safety 33
All axes →
Also in role level:
Early Career 67
Entry-level 11
Executive 17
Head of / Director 81
Lead / Manager 110
Mid-level 90
Senior 70
All axes →
Also in salary:
"Competitive" comp not given 70
$0k-$50k 22
$100k-$150k 86
$150k-$200k 62
$200k-$250k 27
$250k-$300k 7
$300k+ 6
$50k-$100k 71
I DON'T EVEN THINK THEY KNOW 4
No comp given 90
All axes →
Also in location:
Africa 4
Alabama 2
Alberta 3
Argentina 1
Arizona 13
Arkansas 2
Australia 5
Brazil 1
British Columbia 6
California 83
Canada 37
Chile 1
Colombia 1
Colorado 34
Connecticut 4
Costa Rica 1
Delaware 1
Ecuador 1
Egypt 1
Europe 9
Florida 24
France 1
Georgia 9
Germany 1
Idaho 2
Illinois 21
India 1
Indiana 5
Iowa 3
Ireland 8
IT IS A MYSTERY 13
Kansas 2
Kentucky 2
Lithuania 1
Louisiana 2
Maine 5
Maryland 7
Massachusetts 18
Mexico 8
Michigan 7
Middle East 3
Minnesota 3
Mississippi 3
Missouri 6
Montana 1
Nebraska 1
Nevada 3
New Hampshire 1
New Jersey 6
New Mexico 1
New York 68
North Carolina 12
North Dakota 1
Ohio 7
Oklahoma 3
Ontario 13
Oregon 10
Pennsylvania 8
Philippines 2
Poland 1
Portugal 1
Quebec 1
Rhode Island 2
Saskatchewan 1
South America 4
South Carolina 2
Sweden 1
Tennessee 6
Texas 34
United Kingdom 28
United States 356
US Central time zones 4
US Eastern time zones 9
US Western time zones 4
Utah 9
Virginia 11
Washington 18
Wisconsin 4
Worldwide 7
All axes →
Also in collection:
AI & Automation 18
BPOs 2
Certification 13
Community 1
Culture 10
Data & Insights 12
Education 9
Experience 88
Jobs 4
Knowledge & Writing 30
Leadership 34
Management 10
Operations 17
Quality 4
Retention, Revenue & Churn 14
Startups 3
Success 29
Support 70
Tech 20
Tools 2
Trust & Safety 1
All axes →
Filter these entries
Pick any · picks in one group widen, across groups narrow
Nothing matches
Nothing matches all of that.
Not under this tag, anyway. Drop one condition and see what's filed here.
Jobs
Director, Customer Success
OpenClosed
Man, I really want to put this in Eh, It's Probably Fine, but alas, they claim a competitive salary without then sharing the salary. So – well, you know how this ends.
Tread Carefully
Not yet rated
QualioTread CarefullySuccessHead of / DirectorFull-timeUnited StatesCanada"Competitive" comp not givenClosedRemote
QualioTread CarefullySuccessHead of / DirectorFull-timeUnited StatesCanada"Competitive" comp not givenClosedRemoteSee listing
24 Aug 24
Technical Support Engineer - UK
OpenClosed
It's our job as leadership to create an environment of respect for our customer support teams among our customers. If things are so bad that you have to specify "professional resilience" in your candidates, that's a failure of leadership and the company, not in potential candidates.
Tread Carefully
Not yet rated
AxoniusTread CarefullyTechnical & EngineeringMid-levelFull-timeUnited KingdomNo comp givenClosedRemote
AxoniusTread CarefullyTechnical & EngineeringMid-levelFull-timeUnited KingdomNo comp givenClosedRemoteSee listing
24 Aug 24
Technical Support Engineer – L3
OpenClosed
I understand that it's customary for there not to be salary transparency in international roles, but I refuse to excuse companies simply because they're not required to have it, *especially* when they claim to offer competitive salaries.
Tread Carefully
Not yet rated
RedisTread CarefullyTechnical & EngineeringSeniorFull-timeUnited Kingdom"Competitive" comp not givenClosedGhost Job?Remote
RedisTread CarefullyTechnical & EngineeringSeniorFull-timeUnited Kingdom"Competitive" comp not givenClosedGhost Job?RemoteSee listing
24 Aug 24
Client Success Manager
OpenClosed
This one is reader-submitted, and y'all. We're whipping out "unclear if you're joining a cult or a company" for maybe the first time ever, and I HAVEN'T EVEN LOOKED AT A JOB LISTING YET.
Seriously, Maybe Don't
Not yet rated
HealthpreneurSeriously, Maybe Don'tSuccessEarly CareerFull-timeCaliforniaUnited StatesClosedGhost Job?Remote$0k-$50k
HealthpreneurSeriously, Maybe Don'tSuccessEarly CareerFull-timeCaliforniaUnited StatesClosedGhost Job?Remote$0k-$50kSee listing
18 Aug 24
Customer Success Manager, Strategic Accounts
OpenClosed
I debated on whether to rate this one as Tread Carefully or BINGO, and decided on BINGO because of the EEO statement.
BINGO
Not yet rated
DrataBINGOSuccessSeniorFull-timeUnited States$100k-$150kClosedRemote
DrataBINGOSuccessSeniorFull-timeUnited States$100k-$150kClosedRemoteSee listing
18 Aug 24
Customer Success Manager, High Touch
OpenClosed
This job was fine, fine, mostly fine until we hit the last bits of it, and then it started telling one hell of a story.
BINGO
Not yet rated
DrataBINGOSuccessMid-levelFull-timeUnited States$100k-$150kClosedRemote
DrataBINGOSuccessMid-levelFull-timeUnited States$100k-$150kClosedRemoteSee listing
18 Aug 24
Technical Support Representative
OpenClosed
I'm on the fence about Drata's "rules" – on the one hand I appreciate the rules are highly visible and clear. But there are also more elements of toxic startup philosophy than I am personally comfortable with.
BINGO
Not yet rated
DrataBINGOTechnical & EngineeringEarly CareerFull-timeUnited States$50k-$100kClosedRemote
DrataBINGOTechnical & EngineeringEarly CareerFull-timeUnited States$50k-$100kClosedRemoteSee listing
18 Aug 24
VP, Customer Success and Technical Operations
OpenClosed
I'm pretty impressed with the job description overall. They manage to convey the qualities they're looking for without being unnecessarily prescriptive or ableist, they seem to understand well what they're looking for, and the stated goals are unusually grounded for a VP of Success position.
Green Means Go
Not yet rated
HUMANGreen Means GoSuccessExecutiveFull-timeHybridNew YorkUnited States$150k-$200kClosed
HUMANGreen Means GoSuccessExecutiveFull-timeHybridNew YorkUnited States$150k-$200kClosedSee listing
15 Aug 24
Senior Technical Writer
OpenClosed
I know this is a bit outside Support knowledge work, but I think it'd be a good fit for CX folks. The position seems fine, and the pay is great.
Eh, It's Probably Fine
Not yet rated
Eh, It's Probably FineKnowledge & EducationSeniorFull-timeGeorgiaTexasMassachusettsIllinoisCaliforniaFloridaNew YorkArizonaUtahWashingtonUnited States$150k-$200kClosedRemoteCircle
Eh, It's Probably FineKnowledge & EducationSeniorFull-timeGeorgiaTexasMassachusettsIllinoisCaliforniaFloridaNew YorkArizonaUtahWashingtonUnited States$150k-$200kClosedRemoteCircleSee listing
15 Aug 24
Customer Success Specialist, Financial Services
OpenClosed
This role has the same weird (and ableist) culture signals as the other roles from this company. Also, there's no salary transparency and the application asks for your target comp range, so into Tread Carefully it goes.
Tread Carefully
Not yet rated
AlphaSenseTread CarefullySuccessEarly CareerFull-timeOnsiteUnited KingdomNo comp givenClosed
AlphaSenseTread CarefullySuccessEarly CareerFull-timeOnsiteUnited KingdomNo comp givenClosedSee listing
15 Aug 24
Product Specialist
OpenClosed
This role has the same weird (and ableist) culture signals as the other roles at this company. And while there is salary transparency here (likely due to state laws requiring it, which is also a culture signal), the application asks for your target comp range, so into Tread Carefully it goes.
Tread Carefully
Not yet rated
AlphaSenseTread CarefullySupportEarly CareerFull-timeOnsiteNew YorkUnited States$50k-$100kClosed
AlphaSenseTread CarefullySupportEarly CareerFull-timeOnsiteNew YorkUnited States$50k-$100kClosedSee listing
15 Aug 24
Customer Success Manager (B2B - Presales)
OpenClosed
This role has the same weird (and ableist) culture signals as the other Manager roles. Also, there's no salary transparency and the application asks for your target comp range, so into Tread Carefully it goes.
Tread Carefully
Not yet rated
AlphaSenseTread CarefullySuccessLead / ManagerFull-timeHybridUnited KingdomNo comp givenClosed
AlphaSenseTread CarefullySuccessLead / ManagerFull-timeHybridUnited KingdomNo comp givenClosedSee listing
15 Aug 24
Product Specialist
OpenClosed
This role has the same weird (and ableist) culture signals as the Manager role. Also, there's no salary transparency and the application asks for your target comp range, so into Tread Carefully it goes.
Tread Carefully
Not yet rated
AlphaSenseTread CarefullySupportEarly CareerFull-timeOnsiteUnited KingdomNo comp givenClosed
AlphaSenseTread CarefullySupportEarly CareerFull-timeOnsiteUnited KingdomNo comp givenClosedSee listing
15 Aug 24
Product Specialist, Manager (Post Sales)
OpenClosed
I'm just a girl, standing in front of a faceless company, asking them to stop saying this ableist bullshit.
Tread Carefully
Not yet rated
AlphaSenseTread CarefullySupportLead / ManagerFull-timeHybridUnited KingdomNo comp givenClosed
AlphaSenseTread CarefullySupportLead / ManagerFull-timeHybridUnited KingdomNo comp givenClosedSee listing
15 Aug 24
Product Specialist, Manager (Pre Sales)
OpenClosed
This role has the same weird (and ableist) culture signals as the other Manager roles. Also, there's no salary transparency and the application asks for your target comp range, so into Tread Carefully it goes.
Tread Carefully
Not yet rated
AlphaSenseTread CarefullySupportEarly CareerFull-timeHybridUnited KingdomNo comp givenClosed
AlphaSenseTread CarefullySupportEarly CareerFull-timeHybridUnited KingdomNo comp givenClosedSee listing
15 Aug 24
Associate Customer Success Manager
OpenClosed
Nothing in particular is jumping out at me, but I confess I did skim. Did I mention it's long? Also that salary is as wide as the JD is verbose. One might say comically so.
Tread Carefully
Not yet rated
GitHubTread CarefullySuccessEarly CareerFull-timeUnited States$50k-$100kClosedRemote
GitHubTread CarefullySuccessEarly CareerFull-timeUnited States$50k-$100kClosedRemoteSee listing
14 Aug 24
Enterprise Customer Success Manager
OpenClosed
Still as obnoxious as the other two listings on the job board.
Seriously, Maybe Don't
Not yet rated
FinoutSeriously, Maybe Don'tSuccessMid-levelFull-timeHybridNew York$100k-$150kClosed
FinoutSeriously, Maybe Don'tSuccessMid-levelFull-timeHybridNew York$100k-$150kClosedSee listing
14 Aug 24
Customer Support Manager
OpenClosed
I can tell you that I think they're asking too much from a Manager-level role, and I think the evolution in their Support approach is a bad signal for the function and the company's future. Tread Carefully.
Tread Carefully
Not yet rated
VetcoveTread CarefullySupportLead / ManagerFull-timeUnited StatesNo comp givenClosedGhost Job?Remote
VetcoveTread CarefullySupportLead / ManagerFull-timeUnited StatesNo comp givenClosedGhost Job?RemoteSee listing
14 Aug 24
Vice President, Customer Support
OpenClosed
On the one hand, the company has obviously put a lot of effort into thoughtful recruitment and in employee benefits. On the other, there are some flags here that I'd ask about.
Tread Carefully
Not yet rated
BilltrustTread CarefullySupportExecutiveFull-timeUnited States$200k-$250kClosedRemote
BilltrustTread CarefullySupportExecutiveFull-timeUnited States$200k-$250kClosedRemoteSee listing
13 Aug 24
Sr. Manager, Learning & Quality, Ring Technical Customer Support
OpenClosed
Reading through the job description, the title seems misleading—this feels more like an AI content automation position than a Knowledge & Education one.
Tread Carefully
Not yet rated
AmazonTread CarefullyKnowledge & EducationSeniorFull-timeUnited States$150k-$200kClosedRemote
AmazonTread CarefullyKnowledge & EducationSeniorFull-timeUnited States$150k-$200kClosedRemoteSee listing
13 Aug 24
Director, Support Operations
OpenClosed
If you've been taking a shot every time they exclaim you should be energized by something, you are already drunk and we haven't even gotten out of the introduction.
BINGO
Not yet rated
QuinceBINGOSupportHead of / DirectorFull-timeUnited StatesNo comp givenClosedRemote
QuinceBINGOSupportHead of / DirectorFull-timeUnited StatesNo comp givenClosedRemoteSee listing
20 Jul 24
Community Manager
OpenClosed
This seems like a somewhat hybrid role between standard Community work and Support work, which I always enjoy seeing. Given the duties, I do wish this were a more senior title, although the pay is great regardless.
Eh, It's Probably Fine
Not yet rated
MediumEh, It's Probably FineMid-levelFull-timeUnited States$100k-$150kClosedRemoteCommunity
MediumEh, It's Probably FineMid-levelFull-timeUnited States$100k-$150kClosedRemoteCommunitySee listing
20 Jul 24
Manager, Trust & Safety Complex Investigations
OpenClosed
Again, such efficiency at getting to BINGO! Also, after all those super-specific requirements, "must have ethics" is sincerely hilarious.
BINGO
Not yet rated
TuroBINGOLead / ManagerFull-timeOnsiteArizonaUnited States$50k-$100kClosedTrust & Safety
TuroBINGOLead / ManagerFull-timeOnsiteArizonaUnited States$50k-$100kClosedTrust & SafetySee listing
30 Jun 24
Bilingual Trust & Safety Investigator
OpenClosed
So many flags in a single sentence! I appreciate their commitment to an efficient Bad Job Bingo game.
BINGO
Not yet rated
TuroBINGOSeniorFull-timeOnsiteOntarioCanada"Competitive" comp not givenClosedTrust & Safety
TuroBINGOSeniorFull-timeOnsiteOntarioCanada"Competitive" comp not givenClosedTrust & SafetySee listing
30 Jun 24
Community & Identity Operations Specialist
OpenClosed
Pay is shit, especially for onsite in LA, especially for a multi-lingual role.
BINGO
Not yet rated
SnapBINGOSupportEarly CareerFull-timeOnsiteCaliforniaUnited States$50k-$100kClosed
SnapBINGOSupportEarly CareerFull-timeOnsiteCaliforniaUnited States$50k-$100kClosedSee listing
30 Jun 24
Trust & Safety Lead
OpenClosed
I know I sound like a broken record, but there's a misalignment between this role's duties and its title/seniority. Also, no salary transparency.
Tread Carefully
Not yet rated
SnapTread CarefullyLead / ManagerFull-timeOnsiteUnited KingdomNo comp givenClosedTrust & Safety
SnapTread CarefullyLead / ManagerFull-timeOnsiteUnited KingdomNo comp givenClosedTrust & SafetySee listing
30 Jun 24
Trust & Safety Specialist
OpenClosed
I think Snap might be the first company since I've started doing Bad Job Bingo to actually mention anything about wellness for Trust & Safety team members, so it has that going for it. Unfortunately, it also has enough flags that it hits BINGO.
BINGO
Not yet rated
SnapBINGOEarly CareerFull-timeOnsiteNew YorkUnited States$50k-$100kClosedTrust & Safety
SnapBINGOEarly CareerFull-timeOnsiteNew YorkUnited States$50k-$100kClosedTrust & SafetySee listing
30 Jun 24
Child Safety Enforcement Specialist, Trust and Safety
OpenClosed
I'm not putting this in Tread Carefully because anything in the job is jumping out at me specifically – let's say it's a general wariness about Google's working environment and the fact that the company doesn't address how they protect the mental health of those working in Trust & Safety.
Tread Carefully
Not yet rated
GoogleTread CarefullyMid-levelFull-timeOnsiteIrelandNo comp givenClosedTrust & Safety
GoogleTread CarefullyMid-levelFull-timeOnsiteIrelandNo comp givenClosedTrust & SafetySee listing
30 Jun 24
Trust & Safety Analyst I
OpenClosed
Solid, straightforward job description with no red or yellow flags and a decent salary for what appears to be a truly entry-level Trust & Safety role.
Green Means Go
Not yet rated
FlodeskGreen Means GoEntry-levelFull-timeArizonaCaliforniaGeorgiaIllinoisIowaMarylandMichiganMissouriNew YorkNorth CarolinaOhioOregonRhode IslandTexasWashingtonWisconsin$50k-$100kClosedRemoteTrust & Safety
FlodeskGreen Means GoEntry-levelFull-timeArizonaCaliforniaGeorgiaIllinoisIowaMarylandMichiganMissouriNew YorkNorth CarolinaOhioOregonRhode IslandTexasWashingtonWisconsin$50k-$100kClosedRemoteTrust & SafetySee listing
30 Jun 24
Senior Analyst, Community Operations
OpenClosed
This role seems like an interesting blend of Trust & Safety, Community, and Customer Support. Alas, there's no salary transparency, though, so into Tread Carefully it goes.
Tread Carefully
Not yet rated
TwitchTread CarefullyMid-levelFull-timeAustraliaNo comp givenClosedRemoteTrust & Safety
TwitchTread CarefullyMid-levelFull-timeAustraliaNo comp givenClosedRemoteTrust & SafetySee listing
30 Jun 24
Program Manager, Community
OpenClosed
Again, the salary range is really wide, and the low end sucks. But everything else seems pretty straightforward.
Eh, It's Probably Fine
Not yet rated
TwitchEh, It's Probably FineMid-levelFull-timeOnsiteNew YorkUnited States$100k-$150kClosedCommunity
TwitchEh, It's Probably FineMid-levelFull-timeOnsiteNew YorkUnited States$100k-$150kClosedCommunitySee listing
30 Jun 24
Senior Manager, Trust and Safety Operations (Americas)
OpenClosed
The salary is suspiciously wide, and, in my opinion, the low end is too low for a role this senior. Otherwise, it seems like a standard Trust & Safety Ops role.
Eh, It's Probably Fine
Not yet rated
TwitchEh, It's Probably FineLead / ManagerFull-timeUnited States$150k-$200kClosedRemoteTrust & Safety
TwitchEh, It's Probably FineLead / ManagerFull-timeUnited States$150k-$200kClosedRemoteTrust & SafetySee listing
30 Jun 24
Sr. Policy Manager, Trust & Safety
OpenClosed
I am really struggling to understand this role at Match Group in comparison to the Trust & Safety Policy Manager role at Tinder (one of the dating apps in Match Group's portfolio).
Tread Carefully
Not yet rated
Match GroupTread CarefullyLead / ManagerFull-timeHybridNew YorkUnited States$100k-$150kClosedTrust & Safety
Match GroupTread CarefullyLead / ManagerFull-timeHybridNew YorkUnited States$100k-$150kClosedTrust & SafetySee listing
30 Jun 24
Trust & Safety Policy Manager
OpenClosed
I'm upgrading this to Tread Carefully based on their wisdom, but I'm still concerned that the junior title and experience requirements coupled with the pretty senior job duties is not a great mix for success.
Tread Carefully
Not yet rated
TinderTread CarefullyLead / ManagerFull-timeHybridCaliforniaUnited States$100k-$150kClosedTrust & Safety
TinderTread CarefullyLead / ManagerFull-timeHybridCaliforniaUnited States$100k-$150kClosedTrust & SafetySee listing
30 Jun 24
Customer Success Engineer II
OpenClosed
I was still mostly on board until I saw the salary. They want a discount engineer. LOL K!
Tread Carefully
Not yet rated
Match GroupTread CarefullyTechnical & EngineeringEarly CareerFull-timeCaliforniaTexasUnited States$50k-$100kClosedRemote
Match GroupTread CarefullyTechnical & EngineeringEarly CareerFull-timeCaliforniaTexasUnited States$50k-$100kClosedRemoteSee listing
30 Jun 24
Enforcement Lead, Trust & Safety
OpenClosed
I continue to wish that Anthropic would address how they're mitigating the mental health risks of Trust & Safety work, and there are some minor flags ("fast-paced environment," hello darkness my old friend), but it's a solid Eh, It's Probably Fine.
Eh, It's Probably Fine
Not yet rated
Eh, It's Probably FineLead / ManagerFull-timeCaliforniaUnited States$250k-$300kClosedRemoteTrust & SafetyAnthropic
Eh, It's Probably FineLead / ManagerFull-timeCaliforniaUnited States$250k-$300kClosedRemoteTrust & SafetyAnthropicSee listing
30 Jun 24
Helpdesk Analyst
OpenClosed
Overall, I'm going to put this in Eh, It's Probably Fine, with a caveat that I really think anyone applying to this role ought to press hard on the "demonstrate grace under pressure" bit.
Eh, It's Probably Fine
Not yet rated
ACLUEh, It's Probably FineOtherMid-levelFull-timeOnsiteCaliforniaUnited States$50k-$100kClosed
ACLUEh, It's Probably FineOtherMid-levelFull-timeOnsiteCaliforniaUnited States$50k-$100kClosedSee listing
30 Jun 24
Enterprise Customer Experience Manager
OpenClosed
When I see the word "diplomatic" or any variation, I immediately start to worry about internal collaboration culture (or lack thereof).
Tread Carefully
Not yet rated
VimeoTread CarefullyExperienceLead / ManagerFull-timeOnsiteNew YorkUnited States$100k-$150kClosed
VimeoTread CarefullyExperienceLead / ManagerFull-timeOnsiteNew YorkUnited States$100k-$150kClosedSee listing
30 Jun 24
Director, Trust & Safety
OpenClosed
They mention that this role has global responsibilities a few times, and as much as I appreciate the close relationship with Support, considering the scale of the work, I think this should really be a VP-level title.
Eh, It's Probably Fine
Not yet rated
VimeoEh, It's Probably FineHead of / DirectorFull-timeNew YorkUnited States$150k-$200kClosedRemoteTrust & Safety
VimeoEh, It's Probably FineHead of / DirectorFull-timeNew YorkUnited States$150k-$200kClosedRemoteTrust & SafetySee listing
30 Jun 24
Manager, Trust and Safety
OpenClosed
Can we not? Can we just not require a T&S professional to have a "fun" attitude, especially when you haven't given any space to explaining how you'll care for their mental well-being? Ugh. Honestly, that pisses me off enough to put this into Tread Carefully.
Tread Carefully
Not yet rated
PatreonTread CarefullyLead / ManagerFull-timeHybridCaliforniaNew YorkTexas$150k-$200kClosedTrust & Safety
PatreonTread CarefullyLead / ManagerFull-timeHybridCaliforniaNew YorkTexas$150k-$200kClosedTrust & SafetySee listing
30 Jun 24
Customer Experience Lead
OpenClosed
Let's review: this is a lead role for managing multi-channel support agents, offering frontline support yourself, and executing duties that should be undertaken by a possibly fictional Director. For $20-$25 in Oakland, CA. Talk about some branding!
Seriously, Maybe Don't
Not yet rated
DutchSeriously, Maybe Don'tExperienceLead / ManagerFull-timeHybridCaliforniaUnited StatesClosed$0k-$50k
DutchSeriously, Maybe Don'tExperienceLead / ManagerFull-timeHybridCaliforniaUnited StatesClosed$0k-$50kSee listing
30 Jun 24
Manager, Safety and Integrity Analysis
OpenClosed
Putting this in Eh, It's Probably Fine because the salary is quite wide and I'd like to see the title be a bit more senior given the required qualifications, but otherwise it's nice to see a T&S JD written with such obvious care and skill.
Eh, It's Probably Fine
Not yet rated
GitHubEh, It's Probably FineLead / ManagerFull-timeUnited States$200k-$250kClosedRemoteTrust & Safety
GitHubEh, It's Probably FineLead / ManagerFull-timeUnited States$200k-$250kClosedRemoteTrust & SafetySee listing
30 Jun 24
Quality Assurance Program Lead, Trust & Safety Operations
OpenClosed
So this job closed and then re-opened at some point since early February. Which, uh, seems like not the greatest sign, you know?
Tread Carefully
Not yet rated
RobloxTread CarefullyLead / ManagerFull-timeOnsiteCaliforniaUnited States$150k-$200kClosedTrust & Safety
RobloxTread CarefullyLead / ManagerFull-timeOnsiteCaliforniaUnited States$150k-$200kClosedTrust & SafetySee listing
30 Jun 24
Sr. Manager of Customer Support - SaaS Spend Management
OpenClosed
The duties make sense for the title and seniority. This role seems to have actual authority to drive the strategy and resources of their team. The benefits look great. So I am genuinely sad to put this in Tread Carefully.
Tread Carefully
Not yet rated
FinQueryTread CarefullySupportLead / ManagerFull-timeUnited StatesNo comp givenClosedRemote
FinQueryTread CarefullySupportLead / ManagerFull-timeUnited StatesNo comp givenClosedRemoteSee listing
08 Jun 24
Customer Support Manager (Hybrid)
OpenClosed
All of this together paints a worrying picture of internal culture, especially how it relates to what's expected of the Support function.
Tread Carefully
Not yet rated
HomebaseTread CarefullySupportLead / ManagerFull-timeHybridColoradoUnited States$50k-$100kClosed
HomebaseTread CarefullySupportLead / ManagerFull-timeHybridColoradoUnited States$50k-$100kClosedSee listing
08 Jun 24
Director, Customer Support
OpenClosed
How good are you at plastering on a smile while a middle-aged white dude is screaming at you?
Seriously, Maybe Don't
Not yet rated
ReveleerSeriously, Maybe Don'tSupportHead of / DirectorFull-timeUnited States$100k-$150kClosedRemote
ReveleerSeriously, Maybe Don'tSupportHead of / DirectorFull-timeUnited States$100k-$150kClosedRemoteSee listing
08 Jun 24
Customer Support Specialist
OpenClosed
I mean, I certainly dreamt of going to school for 4-6 years and earning a technical degree and THEN WORKING FOR ANOTHER 4+ YEARS to make $25 an hour for a company that won't even deign to give me a title that reflects the level of work I'm doing. WHERE DO I SIGN UP.
Seriously, Maybe Don't
Not yet rated
ReveleerSeriously, Maybe Don'tTechnical & EngineeringSeniorFull-timeOnsiteCaliforniaOhioUnited StatesClosed$0k-$50k
ReveleerSeriously, Maybe Don'tTechnical & EngineeringSeniorFull-timeOnsiteCaliforniaOhioUnited StatesClosed$0k-$50kSee listing
08 Jun 24
Head of Customer Experience
OpenClosed
The company has an informative Careers page and the job duties make sense overall, but I'm going to say Tread Carefully for this one.
Tread Carefully
Not yet rated
Passport ShippingTread CarefullyExperienceHead of / DirectorFull-timeUnited StatesCanada$100k-$150kClosedRemote
Passport ShippingTread CarefullyExperienceHead of / DirectorFull-timeUnited StatesCanada$100k-$150kClosedRemoteSee listing
08 Jun 24
Customer Success Manager
OpenClosed
Honestly, this job description is a mess. Repeated paragraphs and sections, overly business-speaky, and poorly edited and formatted.
BINGO
Not yet rated
BolsterBINGOSuccessMid-levelFull-timeHybridCaliforniaUnited States$50k-$100kClosed
BolsterBINGOSuccessMid-levelFull-timeHybridCaliforniaUnited States$50k-$100kClosedSee listing
08 Jun 24
Senior Support Specialist APAC
OpenClosed
There certainly could be a language barrier here, but all of the Support role descriptions from this company are odd in the same ways.
Tread Carefully
Not yet rated
SOCRadarTread CarefullySupportSeniorFull-timePhilippinesNo comp givenClosedRemote
SOCRadarTread CarefullySupportSeniorFull-timePhilippinesNo comp givenClosedRemoteSee listing
08 Jun 24