Closed
Roles that are no longer accepting applications but that are kept for archival purposes.
417 entries
Also in discipline:
Community 12
Experience 41
Knowledge & Education 17
Other 27
Success 102
Support 162
Technical & Engineering 62
Trust & Safety 33
All axes →
Also in role level:
Early Career 67
Entry-level 11
Executive 17
Head of / Director 81
Lead / Manager 110
Mid-level 90
Senior 70
All axes →
Also in salary:
"Competitive" comp not given 70
$0k-$50k 22
$100k-$150k 86
$150k-$200k 62
$200k-$250k 27
$250k-$300k 7
$300k+ 6
$50k-$100k 71
I DON'T EVEN THINK THEY KNOW 4
No comp given 90
All axes →
Also in location:
Africa 4
Alabama 2
Alberta 3
Argentina 1
Arizona 13
Arkansas 2
Australia 5
Brazil 1
British Columbia 6
California 83
Canada 37
Chile 1
Colombia 1
Colorado 34
Connecticut 4
Costa Rica 1
Delaware 1
Ecuador 1
Egypt 1
Europe 9
Florida 24
France 1
Georgia 9
Germany 1
Idaho 2
Illinois 21
India 1
Indiana 5
Iowa 3
Ireland 8
IT IS A MYSTERY 13
Kansas 2
Kentucky 2
Lithuania 1
Louisiana 2
Maine 5
Maryland 7
Massachusetts 18
Mexico 8
Michigan 7
Middle East 3
Minnesota 3
Mississippi 3
Missouri 6
Montana 1
Nebraska 1
Nevada 3
New Hampshire 1
New Jersey 6
New Mexico 1
New York 68
North Carolina 12
North Dakota 1
Ohio 7
Oklahoma 3
Ontario 13
Oregon 10
Pennsylvania 8
Philippines 2
Poland 1
Portugal 1
Quebec 1
Rhode Island 2
Saskatchewan 1
South America 4
South Carolina 2
Sweden 1
Tennessee 6
Texas 34
United Kingdom 28
United States 356
US Central time zones 4
US Eastern time zones 9
US Western time zones 4
Utah 9
Virginia 11
Washington 18
Wisconsin 4
Worldwide 7
All axes →
Also in collection:
AI & Automation 18
BPOs 2
Certification 13
Community 1
Culture 10
Data & Insights 12
Education 9
Experience 88
Jobs 4
Knowledge & Writing 30
Leadership 34
Management 10
Operations 17
Quality 4
Retention, Revenue & Churn 14
Startups 3
Success 29
Support 70
Tech 20
Tools 2
Trust & Safety 1
All axes →
Filter these entries
Pick any · picks in one group widen, across groups narrow
Nothing matches
Nothing matches all of that.
Not under this tag, anyway. Drop one condition and see what's filed here.
Jobs
Director of Support
OpenClosed
Not provide fast responses and resolutions or excellent customer service, but fast TIMES and SCORES. Goddamn.
Seriously, Maybe Don't
Not yet rated
LevelSeriously, Maybe Don'tSupportHead of / DirectorFull-timeIT IS A MYSTERYTravel RequiredNo comp givenClosedRemote
LevelSeriously, Maybe Don'tSupportHead of / DirectorFull-timeIT IS A MYSTERYTravel RequiredNo comp givenClosedRemoteSee listing
08 Sep 24
Vice President, Customer Support
OpenClosed
Ladies, Gentlemen, Undecided, and Robots, it's the Incredible... Shrinking... Compensation Package! So great that you can't see it! Incredible because it's beyond imagining! Embark with Apollo.io on a fascinating adventure into the unknown!
Seriously, Maybe Don't
Not yet rated
Apollo.ioSeriously, Maybe Don'tSupportExecutiveFull-timeUnited States"Competitive" comp not givenClosedRemote
Apollo.ioSeriously, Maybe Don'tSupportExecutiveFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing
08 Sep 24
Registered Customer Experience Representative
OpenClosed
This one is somewhat better for having lower requirements, but still. Boo.
BINGO
Not yet rated
RobinhoodBINGOExperienceEarly CareerFull-timeOnsiteColoradoIllinoisFloridaTexasUnited States$50k-$100kClosed
RobinhoodBINGOExperienceEarly CareerFull-timeOnsiteColoradoIllinoisFloridaTexasUnited States$50k-$100kClosedSee listing
08 Sep 24
Customer Experience Representative, Advanced Services
OpenClosed
I take back everything I said about positive culture signals at Robinhood. It's enough to make you ask yourself: What would Robin Hood do in this situation?
BINGO
Not yet rated
RobinhoodBINGOExperienceMid-levelFull-timeOnsiteColoradoIllinoisTexasFloridaUnited States$50k-$100kClosed
RobinhoodBINGOExperienceMid-levelFull-timeOnsiteColoradoIllinoisTexasFloridaUnited States$50k-$100kClosedSee listing
08 Sep 24
Customer Experience Manager, Platinum Desk
OpenClosed
Overall, there are positive culture signals for the company, but I'm concerned that this position will be stretched too thin to provide the leadership and mentorship Robinhood wants to see, and there's some scope creep I'd ask about as an interviewee.
Tread Carefully
Not yet rated
RobinhoodTread CarefullyExperienceLead / ManagerFull-timeOnsiteColoradoIllinoisFloridaTexasUnited States$100k-$150kClosed
RobinhoodTread CarefullyExperienceLead / ManagerFull-timeOnsiteColoradoIllinoisFloridaTexasUnited States$100k-$150kClosedSee listing
08 Sep 24
Manager of Elite Customer Experience
OpenClosed
This is the job description equivalent of that "This is fine" cartoon.
BINGO
Not yet rated
FlexBINGOExperienceLead / ManagerFull-timeWorldwide"Competitive" comp not givenClosedGhost Job?Remote
FlexBINGOExperienceLead / ManagerFull-timeWorldwide"Competitive" comp not givenClosedGhost Job?RemoteSee listing
08 Sep 24
Director, Healthcare Support & Operations
OpenClosed
Maybe it's just me, but it feels like they're asking this Director position to do a lot. It almost reads as if they asked ChatGPT for a Director of Support & Ops job description and then didn't whittle it down at all to fit this specific role.
Tread Carefully
Not yet rated
ŌuraTread CarefullySupportHead of / DirectorFull-timeCaliforniaUnited StatesTravel Required"Competitive" comp not givenClosedRemote
ŌuraTread CarefullySupportHead of / DirectorFull-timeCaliforniaUnited StatesTravel Required"Competitive" comp not givenClosedRemoteSee listing
07 Sep 24
Director, Customer Experience
OpenClosed
Y'all, the noise I made when I saw "CX Director, MeUndies" in the #jobs channel in ElevateCX. WOOOOOOOOOO. Okay, for real. I can do this. I am a serious professional.
Tread Carefully
Not yet rated
MeUndiesTread CarefullyExperienceHead of / DirectorFull-timeOnsiteCaliforniaUnited States$100k-$150kClosed
MeUndiesTread CarefullyExperienceHead of / DirectorFull-timeOnsiteCaliforniaUnited States$100k-$150kClosedSee listing
07 Sep 24
Vice President, Customer Care
OpenClosed
You should do a general internet search for Therapy Brands. The results are...not good, particularly in light of the fuss they make about how awesome they are on their Careers page.
Seriously, Maybe Don't
Not yet rated
Therapy BrandsSeriously, Maybe Don'tSupportExecutiveFull-timeAlabamaArkansasArizonaColoradoConnecticutDelawareFloridaGeorgiaKansasKentuckyLouisianaMaineMassachusettsIdahoIowaMichiganMinnesotaMarylandMississippiMissouriMontanaNebraskaNorth CarolinaNorth DakotaNew HampshireNew JerseyNew MexicoNew YorkNevadaOhioOklahomaOregonPennsylvaniaRhode IslandIllinoisSouth CarolinaTennesseeTexasUtahVirginiaWashingtonWisconsinIndianaNo comp givenClosedRemote
Therapy BrandsSeriously, Maybe Don'tSupportExecutiveFull-timeAlabamaArkansasArizonaColoradoConnecticutDelawareFloridaGeorgiaKansasKentuckyLouisianaMaineMassachusettsIdahoIowaMichiganMinnesotaMarylandMississippiMissouriMontanaNebraskaNorth CarolinaNorth DakotaNew HampshireNew JerseyNew MexicoNew YorkNevadaOhioOklahomaOregonPennsylvaniaRhode IslandIllinoisSouth CarolinaTennesseeTexasUtahVirginiaWashingtonWisconsinIndianaNo comp givenClosedRemoteSee listing
01 Sep 24
Technical Support Engineer
OpenClosed
I don't know, y'all; my spidey sense is tingling with this one. It could be nothing, but just...tread very carefully.
Tread Carefully
Not yet rated
Orderly NetworkTread CarefullyTechnical & EngineeringMid-levelFull-timeWorldwideNo comp givenClosedGhost Job?Remote
Orderly NetworkTread CarefullyTechnical & EngineeringMid-levelFull-timeWorldwideNo comp givenClosedGhost Job?RemoteSee listing
01 Sep 24
Customer Success Manager
OpenClosed
*MC voice* Ladies, gentlemen, and variations thereupon: here we have the latest and greatest in corporate employee management: Sparring sessions! For when verbally berating your employees just isn't enough. The beatings will continue until performance improves.
Tread Carefully
Not yet rated
Root GlobalTread CarefullySuccessMid-levelFull-timeGermanyEuropeNo comp givenClosed
Root GlobalTread CarefullySuccessMid-levelFull-timeGermanyEuropeNo comp givenClosedSee listing
01 Sep 24
Customer Experience Representative
OpenClosed
If the job descriptions mentioned tiny little things like compensation and benefits, I might not judge them so harshly, but it doesn't.
BINGO
Not yet rated
SolaceBINGOExperienceEarly CareerFull-timeIT IS A MYSTERYNo comp givenClosedRemote
SolaceBINGOExperienceEarly CareerFull-timeIT IS A MYSTERYNo comp givenClosedRemoteSee listing
01 Sep 24
Customer Experience Agent
OpenClosed
There's not a ton here, but what is here points to BINGO: no benefits, no salary transparency, and not-great culture signals.
BINGO
Not yet rated
TiltBINGOExperienceEarly CareerIT IS A MYSTERY"Competitive" comp not givenClosedRemote
TiltBINGOExperienceEarly CareerIT IS A MYSTERY"Competitive" comp not givenClosedRemoteSee listing
01 Sep 24
Customer Success Engineer
OpenClosed
Yes, I am putting this in Green Means Go despite no salary transparency, only because the hiring location is Europe / Middle East / Africa, which is so broad that it makes giving an actual salary range genuinely difficult, and everything else is just positive signals.
Green Means Go
Not yet rated
EppoGreen Means GoSuccessMid-levelFull-timeEuropeMiddle EastAfricaNo comp givenClosedRemote
EppoGreen Means GoSuccessMid-levelFull-timeEuropeMiddle EastAfricaNo comp givenClosedRemoteSee listing
01 Sep 24
Customer Success Manager
OpenClosed
I thought this was probably otherwise okay until we hit the "Personal Characteristics" section, which was just one red flag after another. Not to mention the "What's In It For You?" section contains no actual benefits, and we've got ourselves a BINGO.
BINGO
Not yet rated
GuidewheelBINGOSuccessMid-levelFull-timeIT IS A MYSTERYNo comp givenClosedRemote
GuidewheelBINGOSuccessMid-levelFull-timeIT IS A MYSTERYNo comp givenClosedRemoteSee listing
01 Sep 24
Technical Customer Success Manager
OpenClosed
Kong shows their heart in their values and in the job description. I can see the shape of what they're trying to do, so I'm willing to extend the benefit of the doubt and assume they'll grow over time. I guess we'll see what I hear and how they fare in future JDs!
Eh, It's Probably Fine
Not yet rated
KongEh, It's Probably FineSuccessMid-levelFull-timeUnited States$150k-$200kClosedRemote
KongEh, It's Probably FineSuccessMid-levelFull-timeUnited States$150k-$200kClosedRemoteSee listing
01 Sep 24
Support Engineer
OpenClosed
Identical to the other Support Engineer roles for Grafana, just in a different US time zone. Still great.
Green Means Go
Not yet rated
Grafana LabsGreen Means GoTechnical & EngineeringMid-levelFull-timeUS Western time zones$100k-$150kClosed
Grafana LabsGreen Means GoTechnical & EngineeringMid-levelFull-timeUS Western time zones$100k-$150kClosedSee listing
31 Aug 24
Support Engineer
OpenClosed
Identical to the other Support Engineer roles for Grafana, just in a different US time zone. Still great.
Green Means Go
Not yet rated
Grafana LabsGreen Means GoTechnical & EngineeringMid-levelFull-timeUS Eastern time zones$100k-$150kClosed
Grafana LabsGreen Means GoTechnical & EngineeringMid-levelFull-timeUS Eastern time zones$100k-$150kClosedSee listing
31 Aug 24
Support Engineer
OpenClosed
Identical to the other Support Engineer roles for Grafana, just in a different US time zone. Still great.
Green Means Go
Not yet rated
Grafana LabsGreen Means GoTechnical & EngineeringMid-levelFull-timeUS Central time zones$100k-$150kClosedRemote
Grafana LabsGreen Means GoTechnical & EngineeringMid-levelFull-timeUS Central time zones$100k-$150kClosedRemoteSee listing
31 Aug 24
Support Engineer
OpenClosed
Oh my dog, y'all! Y'ALL. THERE'S SALARY TRANSPARENCY FOR THIS INTERNATIONAL ROLE!!!
Green Means Go
Not yet rated
Grafana LabsGreen Means GoTechnical & EngineeringMid-levelFull-timeUnited Kingdom$50k-$100kClosed
Grafana LabsGreen Means GoTechnical & EngineeringMid-levelFull-timeUnited Kingdom$50k-$100kClosedSee listing
31 Aug 24
Support Engineer
OpenClosed
Oh my dog, y'all! Y'ALL. THERE'S SALARY TRANSPARENCY FOR THIS INTERNATIONAL ROLE!!!
Green Means Go
Not yet rated
Grafana LabsGreen Means GoTechnical & EngineeringMid-levelFull-timeSweden$50k-$100kClosedRemote
Grafana LabsGreen Means GoTechnical & EngineeringMid-levelFull-timeSweden$50k-$100kClosedRemoteSee listing
31 Aug 24
Support Engineer
OpenClosed
Oh my dog, y'all! Y'ALL. THERE'S SALARY TRANSPARENCY FOR THIS INTERNATIONAL ROLE!!!
Green Means Go
Not yet rated
Grafana LabsGreen Means GoTechnical & EngineeringMid-levelFull-timeIndia$50k-$100kClosedRemote
Grafana LabsGreen Means GoTechnical & EngineeringMid-levelFull-timeIndia$50k-$100kClosedRemoteSee listing
31 Aug 24
Support Engineer
OpenClosed
Y'all. They just...describe what they want. They're not asking for "intelligent rockstars!" I'm verklempt.
Green Means Go
Not yet rated
Grafana LabsGreen Means GoTechnical & EngineeringMid-levelFull-timeUS Western time zonesUS Central time zonesUS Eastern time zonesUnited States$100k-$150kClosedRemote
Grafana LabsGreen Means GoTechnical & EngineeringMid-levelFull-timeUS Western time zonesUS Central time zonesUS Eastern time zonesUnited States$100k-$150kClosedRemoteSee listing
31 Aug 24
Manager of Technical Support
OpenClosed
It is galling – to say the least – to see Siena hiring human support for their product when they're happy enough for it to fuel an exaggerated AI craze that's led to a CX employment crisis everywhere else. The words irony and hypocrisy come to mind.
Seriously, Maybe Don't
Not yet rated
SienaSeriously, Maybe Don'tTechnical & EngineeringLead / ManagerFull-timeTexasMassachusettsColoradoFloridaNew YorkOregonUnited StatesOntarioCanadaIrelandUnited KingdomPortugalEurope"Competitive" comp not givenClosedRemote
SienaSeriously, Maybe Don'tTechnical & EngineeringLead / ManagerFull-timeTexasMassachusettsColoradoFloridaNew YorkOregonUnited StatesOntarioCanadaIrelandUnited KingdomPortugalEurope"Competitive" comp not givenClosedRemoteSee listing
31 Aug 24
Community Support Specialist
OpenClosed
I think they're asking this role to do a lot of things, and unless they're hiring more than one person through this listing, I'm worried about the long-term success and energy of whoever ends up in it.
Eh, It's Probably Fine
Not yet rated
DuckDuckGoEh, It's Probably FineSeniorFull-timeUnited StatesCanadaUnited Kingdom$50k-$100kClosedRemoteCommunity
DuckDuckGoEh, It's Probably FineSeniorFull-timeUnited StatesCanadaUnited Kingdom$50k-$100kClosedRemoteCommunitySee listing
30 Aug 24
Voice of Customer Manager
OpenClosed
Seems like a neat role, although I do wish the salary range was higher.
Eh, It's Probably Fine
Not yet rated
ClioEh, It's Probably FineSuccessSeniorFull-timeOnsiteAlbertaBritish ColumbiaOntarioCanada$100k-$150kClosed
ClioEh, It's Probably FineSuccessSeniorFull-timeOnsiteAlbertaBritish ColumbiaOntarioCanada$100k-$150kClosedSee listing
25 Aug 24
Senior Director, Customer Support
OpenClosed
Overall, while I don't think there are any major flags, the USD salary range is a little low for a Senior Director role of this type, so I'm going to put it in Eh, It's Probably Fine.
Eh, It's Probably Fine
Not yet rated
ClioEh, It's Probably FineSupportHead of / DirectorFull-timeUnited States$150k-$200kClosedRemote
ClioEh, It's Probably FineSupportHead of / DirectorFull-timeUnited States$150k-$200kClosedRemoteSee listing
25 Aug 24
Customer Success Operations Manager
OpenClosed
Assuming this isn't just for show and they really are rewarding existing employee work and loyalty, it seems like a green flag to me. Overall, this is a clear job description and I see nothing but positive culture signals, so I'm throwing this in Green Means Go!
Green Means Go
Not yet rated
ClioGreen Means GoSuccessLead / ManagerFull-timeBritish ColumbiaAlbertaOntarioCanadaUnited States$50k-$100kClosedRemote
ClioGreen Means GoSuccessLead / ManagerFull-timeBritish ColumbiaAlbertaOntarioCanadaUnited States$50k-$100kClosedRemoteSee listing
25 Aug 24
Senior Manager, Risk and Compliance Operations
OpenClosed
This role is not a purely CX role, but it does have a clear CX Ops focus, so I'm comfortable listing it here.
Eh, It's Probably Fine
Not yet rated
AirbnbEh, It's Probably FineOtherLead / ManagerFull-timeUnited States$200k-$250kClosedRemote
AirbnbEh, It's Probably FineOtherLead / ManagerFull-timeUnited States$200k-$250kClosedRemoteSee listing
25 Aug 24
Premium Support Associate
OpenClosed
Not being clear about salary upfront wastes everyone's time and demonstrates a lack of respect for a candidate's experience. (This is true regardless of where in the world the role is based.) All that to say: show me the money, Airbnb.
Tread Carefully
Not yet rated
AirbnbTread CarefullySupportMid-levelFull-timeAlbertaOntarioBritish ColumbiaQuebecSaskatchewanCanadaNo comp givenClosedRemote
AirbnbTread CarefullySupportMid-levelFull-timeAlbertaOntarioBritish ColumbiaQuebecSaskatchewanCanadaNo comp givenClosedRemoteSee listing
25 Aug 24
Lead Knowledge Strategist
OpenClosed
Would be in Eh, It's Probably Fine if not for the lack of salary transparency. It's your own fault, Airbnb.
Tread Carefully
Not yet rated
AirbnbTread CarefullyKnowledge & EducationLead / ManagerFull-timeIrelandNo comp givenClosedRemote
AirbnbTread CarefullyKnowledge & EducationLead / ManagerFull-timeIrelandNo comp givenClosedRemoteSee listing
25 Aug 24
Knowledge Strategist (Global)
OpenClosed
Boo, no salary transparency. Companies should always be transparent, not just when they have to be! I expected better from you, Airbnb.
Tread Carefully
Not yet rated
AirbnbTread CarefullyKnowledge & EducationSeniorFull-timeIrelandNo comp givenClosedRemote
AirbnbTread CarefullyKnowledge & EducationSeniorFull-timeIrelandNo comp givenClosedRemoteSee listing
25 Aug 24
Knowledge Strategist
OpenClosed
Sounds like a neat Knowledge role, and the pay is great (especially for Knowledge work, which is often undervalued).
Eh, It's Probably Fine
Not yet rated
AirbnbEh, It's Probably FineKnowledge & EducationSeniorFull-timeAlabamaCaliforniaFloridaGeorgiaIllinoisMinnesotaMississippiNevadaNew JerseyNew YorkNorth CarolinaOhioOregonPennsylvaniaTennesseeTexasWashington$100k-$150kClosedRemote
AirbnbEh, It's Probably FineKnowledge & EducationSeniorFull-timeAlabamaCaliforniaFloridaGeorgiaIllinoisMinnesotaMississippiNevadaNew JerseyNew YorkNorth CarolinaOhioOregonPennsylvaniaTennesseeTexasWashington$100k-$150kClosedRemoteSee listing
25 Aug 24
Senior Manager, Community Support PMO
OpenClosed
Looks like an interesting, meaty role, and I see no major flags. Pay is fantastic.
Eh, It's Probably Fine
Not yet rated
AirbnbEh, It's Probably FineSupportLead / ManagerFull-timeUnited StatesClosedRemote$200k-$250k
AirbnbEh, It's Probably FineSupportLead / ManagerFull-timeUnited StatesClosedRemote$200k-$250kSee listing
25 Aug 24
Senior Program Manager, Community Support
OpenClosed
Love how these companies are independently committing to the theme this week.
Eh, It's Probably Fine
Not yet rated
AirbnbEh, It's Probably FineSupportLead / ManagerFull-timeUnited States$150k-$200kClosedRemote
AirbnbEh, It's Probably FineSupportLead / ManagerFull-timeUnited States$150k-$200kClosedRemoteSee listing
25 Aug 24
Technical Support Engineer (L5)
OpenClosed
Seems great, and the salary is amazing.
Eh, It's Probably Fine
Not yet rated
NetflixEh, It's Probably FineTechnical & EngineeringMid-levelFull-timeCaliforniaUnited StatesClosed$300k+Remote
NetflixEh, It's Probably FineTechnical & EngineeringMid-levelFull-timeCaliforniaUnited StatesClosed$300k+RemoteSee listing
25 Aug 24
Player Support Lead
OpenClosed
The role itself seems fine, but the salary range is very wide, and the low end is way too low for a Lead role (especially at a company like Netflix). I don't think that's enough to put it in Tread Carefully, but I would ask about it if I were a candidate.
Eh, It's Probably Fine
Not yet rated
NetflixEh, It's Probably FineSupportLead / ManagerFull-timeCaliforniaUnited States$150k-$200kClosedRemote
NetflixEh, It's Probably FineSupportLead / ManagerFull-timeCaliforniaUnited States$150k-$200kClosedRemoteSee listing
25 Aug 24
Investigations & Response Manager, Customer Trust & Privacy
OpenClosed
Seems like a pretty straightforward role with no major flags. The salary is, of course, Netflix generous.
Eh, It's Probably Fine
Not yet rated
NetflixEh, It's Probably FineLead / ManagerFull-timeCaliforniaUnited States$200k-$250kClosedRemoteTrust & Safety
NetflixEh, It's Probably FineLead / ManagerFull-timeCaliforniaUnited States$200k-$250kClosedRemoteTrust & SafetySee listing
25 Aug 24
Senior Contact Center Operations Strategist
OpenClosed
Seems fine, very corporate, but they're honest about that. Benefits are fine; pay is mostly okay – I think the low end is a little too low for a senior role, but not so low that it's a major flag.
Eh, It's Probably Fine
Not yet rated
GenesysEh, It's Probably FineSupportSeniorFull-timeColoradoIndianaUnited States$100k-$150kClosedRemote
GenesysEh, It's Probably FineSupportSeniorFull-timeColoradoIndianaUnited States$100k-$150kClosedRemoteSee listing
25 Aug 24
Support Team Lead
OpenClosed
Overall, it's pretty clear they're looking for a discount manager, which is enough to put this in Tread Carefully.
Tread Carefully
Not yet rated
Arbor EducationTread CarefullySupportLead / ManagerFull-timeHybridUnited KingdomClosed$0k-$50k
Arbor EducationTread CarefullySupportLead / ManagerFull-timeHybridUnited KingdomClosed$0k-$50kSee listing
25 Aug 24
Senior Customer Success Manager
OpenClosed
Seems good! No major flags and the benefits are great. Salary seems a little on the low side for a Senior Customer Success Manager, but if it's just a base salary with commission, it could be great.
Eh, It's Probably Fine
Not yet rated
Carrot FertilityEh, It's Probably FineSuccessSeniorFull-timeWorldwide$100k-$150kClosedRemote
Carrot FertilityEh, It's Probably FineSuccessSeniorFull-timeWorldwide$100k-$150kClosedRemoteSee listing
25 Aug 24
Director, Global Customer Support
OpenClosed
Seems fine. Sounds like a very call center-y, corporate role, which is fine if that's your thing. Benefits seem good, pay range is good (if broad).
Eh, It's Probably Fine
Not yet rated
Eh, It's Probably FineSupportHead of / DirectorFull-timeMaryland$200k-$250kClosedOracle
Eh, It's Probably FineSupportHead of / DirectorFull-timeMaryland$200k-$250kClosedOracleSee listing
25 Aug 24
Director of Support
OpenClosed
I don't think they really know why they're hiring a Director of Support, which will likely make actually working in this role unpleasant, to say the least.
Seriously, Maybe Don't
Not yet rated
PeopleGroveSeriously, Maybe Don'tSupportHead of / DirectorFull-timeVirginiaUnited StatesNo comp givenClosedRemote
PeopleGroveSeriously, Maybe Don'tSupportHead of / DirectorFull-timeVirginiaUnited StatesNo comp givenClosedRemoteSee listing
24 Aug 24
Customer Success Manager
OpenClosed
I don't even know what this is supposed to mean, but you should NEVER EVER take on risk on behalf of the company employing you unless you're, like, a firefighter or something. Which this is very much not.
Seriously, Maybe Don't
Not yet rated
PeopleGroveSeriously, Maybe Don'tSuccessSeniorFull-timeVirginiaUnited StatesNo comp givenClosedRemote
PeopleGroveSeriously, Maybe Don'tSuccessSeniorFull-timeVirginiaUnited StatesNo comp givenClosedRemoteSee listing
24 Aug 24
Customer Experience & Service Transformation Management Manager
OpenClosed
This job seems fine if very, very corporate.
Eh, It's Probably Fine
Not yet rated
AccentureEh, It's Probably FineExperienceLead / ManagerFull-timeHybridIllinoisVirginiaGeorgiaTexasOregonArkansasMassachusettsColoradoIndianaNorth CarolinaIowaMichiganNew JerseyConnecticutCaliforniaWisconsinMinnesotaTennesseeNew YorkOklahomaKansasPennsylvaniaFloridaArizonaWashingtonMissouriUnited States$150k-$200kClosed
AccentureEh, It's Probably FineExperienceLead / ManagerFull-timeHybridIllinoisVirginiaGeorgiaTexasOregonArkansasMassachusettsColoradoIndianaNorth CarolinaIowaMichiganNew JerseyConnecticutCaliforniaWisconsinMinnesotaTennesseeNew YorkOklahomaKansasPennsylvaniaFloridaArizonaWashingtonMissouriUnited States$150k-$200kClosedSee listing
24 Aug 24
Director of Customer Success
OpenClosed
I think it would probably be fine, except there's no salary transparency, so into Tread Carefully it goes. Womp Womp.
Tread Carefully
Not yet rated
HandleTread CarefullySuccessHead of / DirectorFull-timeUnited StatesNo comp givenClosedRemote
HandleTread CarefullySuccessHead of / DirectorFull-timeUnited StatesNo comp givenClosedRemoteSee listing
24 Aug 24
Senior Manager, Technical Customer Support
OpenClosed
These companies do know that no one's forcing them to build their cultures 20,000 leagues under the sea, right? Come out of the water. It's nicer up here.
Tread Carefully
Not yet rated
ZuoraTread CarefullyTechnical & EngineeringLead / ManagerFull-timeAustralia"Competitive" comp not givenClosedRemote
ZuoraTread CarefullyTechnical & EngineeringLead / ManagerFull-timeAustralia"Competitive" comp not givenClosedRemoteSee listing
24 Aug 24
VP, Global Customer Support
OpenClosed
No major flags, Zuora seems to have a good grasp of what they want this position to accomplish, and the salary is excellent. Happy to put this in Eh, It's Probably Fine!
Eh, It's Probably Fine
Not yet rated
ZuoraEh, It's Probably FineSupportExecutiveFull-timeUnited StatesClosed$300k+Remote
ZuoraEh, It's Probably FineSupportExecutiveFull-timeUnited StatesClosed$300k+RemoteSee listing
24 Aug 24
Support Engineer
OpenClosed
No salary transparency and some interesting culture signals put this in Tread Carefully.
Tread Carefully
Not yet rated
ZuoraTread CarefullyTechnical & EngineeringSeniorFull-timeAustralia"Competitive" comp not givenClosedRemote
ZuoraTread CarefullyTechnical & EngineeringSeniorFull-timeAustralia"Competitive" comp not givenClosedRemoteSee listing
24 Aug 24
Manager, Customer Onboarding
OpenClosed
Well, we're certainly building a narrative here, aren't we?
Tread Carefully
Not yet rated
QualioTread CarefullySuccessLead / ManagerFull-timeUnited StatesCanada"Competitive" comp not givenClosedRemote
QualioTread CarefullySuccessLead / ManagerFull-timeUnited StatesCanada"Competitive" comp not givenClosedRemoteSee listing
24 Aug 24