$100k-$150k
86 entries
Green Means Go: 12
Eh, It's Probably Fine: 33
Tread Carefully: 21
BINGO: 13
Seriously, Maybe Don't: 7
Also in discipline:
Community 12
Experience 41
Knowledge & Education 17
Other 27
Success 102
Support 162
Technical & Engineering 62
Trust & Safety 33
All axes →
Also in role level:
Early Career 67
Entry-level 11
Executive 17
Head of / Director 81
Lead / Manager 110
Mid-level 90
Senior 70
All axes →
Also in salary:
"Competitive" comp not given 70
$0k-$50k 22
$150k-$200k 62
$200k-$250k 27
$250k-$300k 7
$300k+ 6
$50k-$100k 71
I DON'T EVEN THINK THEY KNOW 4
No comp given 90
All axes →
Also in location:
Africa 4
Alabama 2
Alberta 3
Argentina 1
Arizona 13
Arkansas 2
Australia 5
Brazil 1
British Columbia 6
California 83
Canada 37
Chile 1
Colombia 1
Colorado 34
Connecticut 4
Costa Rica 1
Delaware 1
Ecuador 1
Egypt 1
Europe 9
Florida 24
France 1
Georgia 9
Germany 1
Idaho 2
Illinois 21
India 1
Indiana 5
Iowa 3
Ireland 8
IT IS A MYSTERY 13
Kansas 2
Kentucky 2
Lithuania 1
Louisiana 2
Maine 5
Maryland 7
Massachusetts 18
Mexico 8
Michigan 7
Middle East 3
Minnesota 3
Mississippi 3
Missouri 6
Montana 1
Nebraska 1
Nevada 3
New Hampshire 1
New Jersey 6
New Mexico 1
New York 68
North Carolina 12
North Dakota 1
Ohio 7
Oklahoma 3
Ontario 13
Oregon 10
Pennsylvania 8
Philippines 2
Poland 1
Portugal 1
Quebec 1
Rhode Island 2
Saskatchewan 1
South America 4
South Carolina 2
Sweden 1
Tennessee 6
Texas 34
United Kingdom 28
United States 356
US Central time zones 4
US Eastern time zones 9
US Western time zones 4
Utah 9
Virginia 11
Washington 18
Wisconsin 4
Worldwide 7
All axes →
Also in collection:
AI & Automation 18
BPOs 2
Certification 13
Community 1
Culture 10
Data & Insights 12
Education 9
Experience 88
Jobs 4
Knowledge & Writing 30
Leadership 34
Management 10
Operations 17
Quality 4
Retention, Revenue & Churn 14
Startups 3
Success 29
Support 70
Tech 20
Tools 2
Trust & Safety 1
All axes →
Filter these entries
Pick any · picks in one group widen, across groups narrow
Nothing matches
Nothing matches all of that.
Not under this tag, anyway. Drop one condition and see what's filed here.
Jobs
Senior Customer Success Manager, Enterprise Accounts
OpenClosed
Well-defined (and compensated) role and the company calls out in the JD how much they value their Success team. Obviously depends on how they actually treat the team, but it's nice to see.
Eh, It's Probably Fine
Not yet rated
ForterEh, It's Probably FineSuccessSeniorFull-timeOnsiteColoradoUnited States$100k-$150kClosed
ForterEh, It's Probably FineSuccessSeniorFull-timeOnsiteColoradoUnited States$100k-$150kClosedSee listing
11 Mar 24
Manager, Customer Success (East Coast)
OpenClosed
Other than the casual ableism, this is a straightforward management role with a good compensation package.
Eh, It's Probably Fine
Not yet rated
GuidelineEh, It's Probably FineSuccessLead / ManagerFull-timeFloridaMaineMarylandMassachusettsNew YorkNorth CarolinaTexasUnited States$100k-$150kClosedRemote
GuidelineEh, It's Probably FineSuccessLead / ManagerFull-timeFloridaMaineMarylandMassachusettsNew YorkNorth CarolinaTexasUnited States$100k-$150kClosedRemoteSee listing
11 Mar 24
Enterprise Customer Success Manager
OpenClosed
For a hybrid role in NYC, that seems like a low salary range. And there's a *new* two-for-one! Amazing, monday.com over here disrupting corporate red flags, love it.
Tread Carefully
Not yet rated
monday.comTread CarefullySuccessMid-levelFull-timeHybridNew YorkUnited States$100k-$150kClosed
monday.comTread CarefullySuccessMid-levelFull-timeHybridNew YorkUnited States$100k-$150kClosedSee listing
10 Mar 24
Sr. Executive Assistant - CCO
OpenClosed
Again, a CX pro with an EA background would be a great fit for this role (I know y'all are out there!) and the pay is great.
Eh, It's Probably Fine
Not yet rated
OktaEh, It's Probably FineOtherSeniorFull-timeUnited States$100k-$150kClosedRemote
OktaEh, It's Probably FineOtherSeniorFull-timeUnited States$100k-$150kClosedRemoteSee listing
10 Mar 24
Senior Technical Writer
OpenClosed
Seems like an interesting, thoughtfully conceived role.
Tread Carefully
Not yet rated
PeachTread CarefullyKnowledge & EducationSeniorFull-timeUnited States$100k-$150kClosedRemote
PeachTread CarefullyKnowledge & EducationSeniorFull-timeUnited States$100k-$150kClosedRemoteSee listing
10 Mar 24
Technical Customer Support Manager
OpenClosed
This really should be a more senior title – Head of, at least. But the salary, responsibilities, and requirements of the position seem otherwise appropriate for the title of manager, and the Careers page looks good.
Tread Carefully
Not yet rated
PeachTread CarefullyTechnical & EngineeringLead / ManagerFull-timeUnited States$100k-$150kClosedRemote
PeachTread CarefullyTechnical & EngineeringLead / ManagerFull-timeUnited States$100k-$150kClosedRemoteSee listing
10 Mar 24
HPC Support Engineer - Enterprise
OpenClosed
Seems great – the Careers page is straightforward and informative and so is the job description. They seem to have a clear idea of their mission and what they're looking for in this role and they avoid euphemisms for startup life that often spell trouble in companies like this.
Green Means Go
Not yet rated
LambdaGreen Means GoTechnical & EngineeringMid-levelFull-timeUnited States$100k-$150kClosedRemote
LambdaGreen Means GoTechnical & EngineeringMid-levelFull-timeUnited States$100k-$150kClosedRemoteSee listing
03 Mar 24
Senior Customer Success Manager
OpenClosed
I'm gonna be honest: parts of this job description read to me like the unfiltered ramblings of a 40-something divorced white woman who's just discovered hot yoga.
BINGO
Not yet rated
JourneyBINGOSuccessSeniorFull-timeUnited States$100k-$150kClosedRemote
JourneyBINGOSuccessSeniorFull-timeUnited States$100k-$150kClosedRemoteSee listing
14 Feb 24
Senior Customer Experience Manager
OpenClosed
Alma's job descriptions are pretty consistently great.
Green Means Go
Not yet rated
AlmaGreen Means GoExperienceLead / ManagerFull-timeUnited States$100k-$150kClosed
AlmaGreen Means GoExperienceLead / ManagerFull-timeUnited States$100k-$150kClosedSee listing
14 Feb 24
Senior Manager of Customer Support
OpenClosed
Given the listed duties and that this position reports to the VP of Operations and will collaborate closely with senior leadership, it really needs to be more senior than a Senior Manager (I'm thinking at least a Director of Support, if not Head of).
Eh, It's Probably Fine
Not yet rated
AllTrailsEh, It's Probably FineSupportLead / ManagerCaliforniaUnited States$100k-$150kClosedRemote
AllTrailsEh, It's Probably FineSupportLead / ManagerCaliforniaUnited States$100k-$150kClosedRemoteSee listing
14 Feb 24
Senior Technical Support Engineer
OpenClosed
The Must Haves section makes this essentially a highly-skilled senior communicator/engineer role, which makes the salary way too low for what they're asking for.
Eh, It's Probably Fine
Not yet rated
Apollo GraphQLEh, It's Probably FineTechnical & EngineeringSeniorFull-timeUS Western time zonesUnited StatesTravel Required$100k-$150kClosedRemote
Apollo GraphQLEh, It's Probably FineTechnical & EngineeringSeniorFull-timeUS Western time zonesUnited StatesTravel Required$100k-$150kClosedRemoteSee listing
14 Feb 24
Senior Customer Success Manager
OpenClosed
Other than the product being a dystopian nightmare and the fact that "View Open Positions" just directs back to LinkedIn, the job itself is okay. There's a misalignment between the duties of the role and the job title, and the salary is oddly wide. I think this goes firmly in Tread Carefully.
Tread Carefully
Not yet rated
SkopenowTread CarefullySuccessSeniorFull-timeUnited StatesUS Eastern time zones$100k-$150kClosedRemote
SkopenowTread CarefullySuccessSeniorFull-timeUnited StatesUS Eastern time zones$100k-$150kClosedRemoteSee listing
14 Feb 24
Director, Technical Support
OpenClosed
They describe what they want instead of just plastering "critical-thinker" in a sentence and calling it a day! My crops are flourishing, my skin is clear, my bagels are perfectly toasted, tikkun olam everybody.
Green Means Go
Not yet rated
BonterraGreen Means GoTechnical & EngineeringHead of / DirectorFull-timeUnited States$100k-$150kClosedRemote
BonterraGreen Means GoTechnical & EngineeringHead of / DirectorFull-timeUnited States$100k-$150kClosedRemoteSee listing
14 Feb 24
Customer Trust Manager - Complaints
OpenClosed
I can't decide if quoting Albert Einstein in a job description is cute or weird. I'm leaning toward cute, because this actually seems like a really neat job, and I've detected no flags. Our first Green Means Go of this week!
Green Means Go
Not yet rated
MercuryGreen Means GoOtherLead / ManagerFull-timeCaliforniaOregonNew YorkUnited States$100k-$150kClosedRemote
MercuryGreen Means GoOtherLead / ManagerFull-timeCaliforniaOregonNew YorkUnited States$100k-$150kClosedRemoteSee listing
13 Feb 24
Customer Service Director
OpenClosed
I'm putting this in Tread Carefully because although the product legitimately sounds cool, there's a certain old-school vibe I get from this job listing that makes me think they're looking for a clean-shaven, middle-aged white dude with an MBA from a midwestern school and a Chinos fetish.
Tread Carefully
Not yet rated
Forge NanoTread CarefullySupportHead of / DirectorFull-timeUnited States$100k-$150kClosedRemote
Forge NanoTread CarefullySupportHead of / DirectorFull-timeUnited States$100k-$150kClosedRemoteSee listing
05 Feb 24
Trust & Safety Data Analyst
OpenClosed
Job description is thoughtful and well-written, benefits are excellent, and Careers page is clear and informative. This would be in Green Means Go except the salary range seems low for SF and NYC, especially considering they're wanting someone with a master's degree.
Eh, It's Probably Fine
Not yet rated
Match GroupEh, It's Probably FineMid-levelFull-timeHybridCaliforniaNew YorkUnited States$100k-$150kClosedTrust & Safety
Match GroupEh, It's Probably FineMid-levelFull-timeHybridCaliforniaNew YorkUnited States$100k-$150kClosedTrust & SafetySee listing
03 Feb 24
Director, Digital Customer Service and Support Analyst
OpenClosed
Eh, It's Probably Fine
Not yet rated
GartnerEh, It's Probably FineSupportHead of / DirectorFull-timeHybrid$100k-$150kClosedRemote
GartnerEh, It's Probably FineSupportHead of / DirectorFull-timeHybrid$100k-$150kClosedRemoteSee listing
03 Feb 24
Privacy Operations Specialist
OpenClosed
The "ambiguous environments" bit stands out to me in particular, since all of the responsibilities of the role seem pretty concrete in scope – so where's the ambiguity coming from?
Eh, It's Probably Fine
Not yet rated
Eh, It's Probably FineOtherMid-levelFull-timeHybridCaliforniaUnited States$100k-$150kClosedAnthropic
Eh, It's Probably FineOtherMid-levelFull-timeHybridCaliforniaUnited States$100k-$150kClosedAnthropicSee listing
03 Feb 24
Technical Services Engineer
OpenClosed
Strangely wide salary range, although it may be because they'll consider entry-level candidates.
Eh, It's Probably Fine
Not yet rated
MongoDBEh, It's Probably FineTechnical & EngineeringEarly CareerFull-timeHybridCalifornia$100k-$150kClosed
MongoDBEh, It's Probably FineTechnical & EngineeringEarly CareerFull-timeHybridCalifornia$100k-$150kClosedSee listing
03 Feb 24
Product Support Specialist
OpenClosed
Yes, it's AI. I'm as surprised as you. The job description is honest and straightforward, the compensation is fantastic for a role at this level, the benefits are great, the job application is thoughtful and not burdensome to applicants, and their Careers page is clear and informative. Wild, huh?
Green Means Go
Not yet rated
Green Means GoSupportEarly CareerFull-timeHybridCaliforniaUnited States$100k-$150kClosedAnthropic
Green Means GoSupportEarly CareerFull-timeHybridCaliforniaUnited States$100k-$150kClosedAnthropicSee listing
02 Feb 24
Threat Investigator, Child Safety
OpenClosed
Considering the highly sensitive investigations required and the disturbing content involved, Meta doesn't talk at all about how they'll support the mental health of the person in this role.
Tread Carefully
Not yet rated
Tread CarefullyMid-levelFull-timeOnsiteCaliforniaWashingtonUnited States$100k-$150kClosedTrust & SafetyMeta
Tread CarefullyMid-levelFull-timeOnsiteCaliforniaWashingtonUnited States$100k-$150kClosedTrust & SafetyMetaSee listing
01 Feb 24
Senior Client Success Manager
OpenClosed
That's a suspiciously wide salary range. Also, the "ensure 100% client retention with high client satisfaction (9/10+ NPS scores)" made me do a double-take.
Tread Carefully
Not yet rated
Hinge HealthTread CarefullySuccessSeniorFull-timeUnited States$100k-$150kClosedRemote
Hinge HealthTread CarefullySuccessSeniorFull-timeUnited States$100k-$150kClosedRemoteSee listing
28 Jan 24
Manager, Technical Support
OpenClosed
Eh, It's Probably Fine
Not yet rated
ConversicaEh, It's Probably FineTechnical & EngineeringLead / ManagerFull-timeUnited States$100k-$150kClosedRemote
ConversicaEh, It's Probably FineTechnical & EngineeringLead / ManagerFull-timeUnited States$100k-$150kClosedRemoteSee listing
28 Jan 24
Senior Manager, Customer Strategy
OpenClosed
Eh, It's Probably Fine
Not yet rated
LeagueEh, It's Probably FineOtherLead / ManagerFull-timeOnsiteIllinoisUnited States$100k-$150kClosed
LeagueEh, It's Probably FineOtherLead / ManagerFull-timeOnsiteIllinoisUnited States$100k-$150kClosedSee listing
20 Jan 24
Director of Customer Support
OpenClosed
"We share your values: a dedication to Texans" is an...unexpectedly short list of values.
Tread Carefully
Not yet rated
SpindlemediaTread CarefullySupportHead of / DirectorFull-timeTexasUnited States$100k-$150kClosedRemote
SpindlemediaTread CarefullySupportHead of / DirectorFull-timeTexasUnited States$100k-$150kClosedRemoteSee listing
20 Jan 24
Principal Customer Service Advisor - OPIS
OpenClosed
This job description is something else. There I am, minding my own business, thinking this is a normal junior customer service role, and then I read with own two eyes: "A minimum of 7 years in an OPIS CS position[...]or 5-10 years experience in a contact center/customer service environment."
BINGO
Not yet rated
Dow JonesBINGOSupportSeniorFull-timeUnited States$100k-$150kClosedRemote
Dow JonesBINGOSupportSeniorFull-timeUnited States$100k-$150kClosedRemoteSee listing
20 Jan 24
Business Systems Analyst, Support Operations
OpenClosed
Eh, It's Probably Fine
Not yet rated
CheckrEh, It's Probably FineSupportMid-levelFull-timeHybridColoradoUnited States$100k-$150kClosed
CheckrEh, It's Probably FineSupportMid-levelFull-timeHybridColoradoUnited States$100k-$150kClosedSee listing
18 Jan 24
Customer Support Lead
OpenClosed
This job was this close to making it into Green Means Go, but there’s a misalignment between the duties of the position and the job title, so alas, into this category it goes.
Eh, It's Probably Fine
Not yet rated
Nova CreditEh, It's Probably FineSupportLead / ManagerFull-timeUnited States$100k-$150kClosedRemote
Nova CreditEh, It's Probably FineSupportLead / ManagerFull-timeUnited States$100k-$150kClosedRemoteSee listing
16 Jan 24
Support Customer Experience Product Manager
OpenClosed
Eh, It's Probably Fine
Not yet rated
Cisco MerakiEh, It's Probably FineExperienceFull-timeOnsiteIllinoisUnited States$100k-$150kClosed
Cisco MerakiEh, It's Probably FineExperienceFull-timeOnsiteIllinoisUnited States$100k-$150kClosedSee listing
15 Jan 24
Senior Manager, BPO Strategy & Operations
OpenClosed
Neither the title nor the compensation is aligned with the duties of this role, especially considering it’s on-site in NYC.
Tread Carefully
Not yet rated
MoneyLionTread CarefullyOtherSeniorFull-timeOnsiteNew York$100k-$150kClosed
MoneyLionTread CarefullyOtherSeniorFull-timeOnsiteNew York$100k-$150kClosedSee listing
15 Jan 24
Support Team Lead
OpenClosed
The company claims this comp is highly competitive, however considering the duties of the role and the (at their own admission) highly-complex product and the fact it’s a FinTech company, I’m calling bullshit. Otherwise, it seems fine.
Eh, It's Probably Fine
Not yet rated
MercuryEh, It's Probably FineSupportLead / ManagerFull-timeCaliforniaNew YorkOregonUnited States$100k-$150kClosedRemote
MercuryEh, It's Probably FineSupportLead / ManagerFull-timeCaliforniaNew YorkOregonUnited States$100k-$150kClosedRemoteSee listing
15 Jan 24
Senior CX Strategy and Operations Manager
OpenClosed
Job application is through Workday. My condolences.
Eh, It's Probably Fine
Not yet rated
GoodRxEh, It's Probably FineExperienceSeniorFull-timeOnsiteCaliforniaWashingtonNew YorkUnited States$100k-$150kClosed
GoodRxEh, It's Probably FineExperienceSeniorFull-timeOnsiteCaliforniaWashingtonNew YorkUnited States$100k-$150kClosedSee listing
15 Jan 24
Product Support Specialist
OpenClosed
Benefits section lists no actual benefits, but don’t worry! You’ll get potential! You’ll make a name for yourself! You’ll get exposure! YOU’LL HAVE SO MUCH FUN DOESN’T THIS SOUND FUN
Seriously, Maybe Don't
Not yet rated
MutinySeriously, Maybe Don'tSupportMid-levelFull-timeUnited StatesCanada$100k-$150kClosedRemote
MutinySeriously, Maybe Don'tSupportMid-levelFull-timeUnited StatesCanada$100k-$150kClosedRemoteSee listing
15 Jan 24
Onboarding Lead
OpenClosed
Eh, It's Probably Fine
Not yet rated
MercuryEh, It's Probably FineSuccessLead / ManagerFull-timeUnited StatesUS Western time zones$100k-$150kClosedRemote
MercuryEh, It's Probably FineSuccessLead / ManagerFull-timeUnited StatesUS Western time zones$100k-$150kClosedRemoteSee listing
15 Jan 24
Head of Platform and Community
OpenClosed
This is an alarmingly low salary for what appears to be at least 3 roles in one. Other flags: poorly edited job description, random mentions of required skills unrelated to job title, generic offering of “Benefits and health insurance.”
BINGO
Not yet rated
PollenBINGOHead of / DirectorFull-timeNew YorkUnited States$100k-$150kClosedRemoteCommunity
PollenBINGOHead of / DirectorFull-timeNew YorkUnited States$100k-$150kClosedRemoteCommunitySee listing
15 Jan 24
Senior Customer Success Manager
OpenClosed
Yes, it’s a FinTech company. I know, I’m as surprised as you.
Green Means Go
Not yet rated
Nova CreditGreen Means GoSuccessSeniorFull-timeUS Eastern time zonesUnited StatesTravel Required$100k-$150kClosedRemote
Nova CreditGreen Means GoSuccessSeniorFull-timeUS Eastern time zonesUnited StatesTravel Required$100k-$150kClosedRemoteSee listing
15 Jan 24