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Success

Roles that involve proactively helping customers onboard to a product post-sale, and helping customers use the product to the greatest effect. Success assistance is usually offered via email, phone call, and/or video conference.

102 entries

Also in work arrangement: Hybrid 69 Onsite 80 Remote 285 All axes →

Jobs

Customer Success Manager OpenClosed Honestly, this job description is a mess. Repeated paragraphs and sections, overly business-speaky, and poorly edited and formatted. BINGO Not yet rated BolsterBINGOSuccessMid-levelFull-timeHybridCaliforniaUnited States$50k-$100kClosed BolsterBINGOSuccessMid-levelFull-timeHybridCaliforniaUnited States$50k-$100kClosedSee listing HybridBolsterBINGOSuccessMid-levelFull-timeHybridCaliforniaUnited States$50k-$100kClosed 08 Jun 24
Vice President of Customer Success OpenClosed See Finout's Senior Technical Support Engineer role for red flags so red they're bleeding into this job description, too. Seriously, Maybe Don't Not yet rated FinoutSeriously, Maybe Don'tSuccessExecutiveFull-timeOnsiteNew YorkUnited StatesClosed$300k+ FinoutSeriously, Maybe Don'tSuccessExecutiveFull-timeOnsiteNew YorkUnited StatesClosed$300k+See listing OnsiteFinoutSeriously, Maybe Don'tSuccessExecutiveFull-timeOnsiteNew YorkUnited StatesClosed$300k+ 08 Jun 24
Director, Client Success OpenClosed The company sounds fine and they have a solid Careers page. However, based on the job description, it's not totally clear why this is a Director-level role, and some of the job duties don't fit with a Success role. Tread Carefully Not yet rated Atropos HealthTread CarefullySuccessHead of / DirectorFull-timeUnited States$150k-$200kClosedRemote Atropos HealthTread CarefullySuccessHead of / DirectorFull-timeUnited States$150k-$200kClosedRemoteSee listing RemoteAtropos HealthTread CarefullySuccessHead of / DirectorFull-timeUnited States$150k-$200kClosedRemote 08 Jun 24
Customer Success Manager OpenClosed Seems great. Job description includes a lot of personality and both the JD and the Careers page are informative while showing a lot of positive culture signals. Green Means Go Not yet rated LumosGreen Means GoSuccessEarly CareerFull-timeUnited StatesCanadaMexicoSouth America$150k-$200kClosedRemote LumosGreen Means GoSuccessEarly CareerFull-timeUnited StatesCanadaMexicoSouth America$150k-$200kClosedRemoteSee listing RemoteLumosGreen Means GoSuccessEarly CareerFull-timeUnited StatesCanadaMexicoSouth America$150k-$200kClosedRemote 07 Jun 24
Member Engagement Specialist, CES OpenClosed I will say, "the ability to communicate effectively and persuasively is required" in a substance abuse disorder treatment environment made me pause (it sounds vaguely salesy, which is a little gross given the subject matter). Tread Carefully Not yet rated WayspringTread CarefullySuccessFull-timeIndianaUnited StatesNo comp givenClosedRemote WayspringTread CarefullySuccessFull-timeIndianaUnited StatesNo comp givenClosedRemoteSee listing RemoteWayspringTread CarefullySuccessFull-timeIndianaUnited StatesNo comp givenClosedRemote 07 Jun 24
Vet Clinic Implementation Manager OpenClosed Hey, this is exciting! I don't know if Vetcove read this Bad Job Bingo critique, but they've updated the title of this position to Vet Clinic Implementation Manager. Tread Carefully Not yet rated VetcoveTread CarefullySuccessLead / ManagerFull-timeUnited StatesNo comp givenClosedGhost Job?Remote VetcoveTread CarefullySuccessLead / ManagerFull-timeUnited StatesNo comp givenClosedGhost Job?RemoteSee listing RemoteVetcoveTread CarefullySuccessLead / ManagerFull-timeUnited StatesNo comp givenClosedGhost Job?Remote 01 Jun 24
Senior Customer Success Manager, Enterprise Accounts OpenClosed Well-defined (and compensated) role and the company calls out in the JD how much they value their Success team. Obviously depends on how they actually treat the team, but it's nice to see. Eh, It's Probably Fine Not yet rated ForterEh, It's Probably FineSuccessSeniorFull-timeOnsiteColoradoUnited States$100k-$150kClosed ForterEh, It's Probably FineSuccessSeniorFull-timeOnsiteColoradoUnited States$100k-$150kClosedSee listing OnsiteForterEh, It's Probably FineSuccessSeniorFull-timeOnsiteColoradoUnited States$100k-$150kClosed 11 Mar 24
Customer Onboarding Specialist OpenClosed OY WITH THE POODLES ALREADY. Eh, It's Probably Fine Not yet rated GuidelineEh, It's Probably FineSuccessMid-levelFull-timeColoradoFloridaMaineMarylandMassachusettsNorth CarolinaTexasWashingtonUnited States$50k-$100kClosedRemote GuidelineEh, It's Probably FineSuccessMid-levelFull-timeColoradoFloridaMaineMarylandMassachusettsNorth CarolinaTexasWashingtonUnited States$50k-$100kClosedRemoteSee listing RemoteGuidelineEh, It's Probably FineSuccessMid-levelFull-timeColoradoFloridaMaineMarylandMassachusettsNorth CarolinaTexasWashingtonUnited States$50k-$100kClosedRemote 11 Mar 24
Manager, Customer Success (East Coast) OpenClosed Other than the casual ableism, this is a straightforward management role with a good compensation package. Eh, It's Probably Fine Not yet rated GuidelineEh, It's Probably FineSuccessLead / ManagerFull-timeFloridaMaineMarylandMassachusettsNew YorkNorth CarolinaTexasUnited States$100k-$150kClosedRemote GuidelineEh, It's Probably FineSuccessLead / ManagerFull-timeFloridaMaineMarylandMassachusettsNew YorkNorth CarolinaTexasUnited States$100k-$150kClosedRemoteSee listing RemoteGuidelineEh, It's Probably FineSuccessLead / ManagerFull-timeFloridaMaineMarylandMassachusettsNew YorkNorth CarolinaTexasUnited States$100k-$150kClosedRemote 11 Mar 24
VP of Customer Success OpenClosed Maybe they should have had Siena review this job listing before they posted it. Tread Carefully Not yet rated SienaTread CarefullySuccessExecutiveFull-timeNew YorkCaliforniaNorth CarolinaPennsylvaniaUnited StatesOntarioCanadaUnited KingdomIreland"Competitive" comp not givenClosedRemote SienaTread CarefullySuccessExecutiveFull-timeNew YorkCaliforniaNorth CarolinaPennsylvaniaUnited StatesOntarioCanadaUnited KingdomIreland"Competitive" comp not givenClosedRemoteSee listing RemoteSienaTread CarefullySuccessExecutiveFull-timeNew YorkCaliforniaNorth CarolinaPennsylvaniaUnited StatesOntarioCanadaUnited KingdomIreland"Competitive" comp not givenClosedRemote 11 Mar 24
Director of Customer Success OpenClosed But I thought this is what Siena was for? Are you saying you need humans to support humans? Real food for thought. Tread Carefully Not yet rated SienaTread CarefullySuccessHead of / DirectorFull-timeNew YorkCaliforniaMassachusettsTexasNorth CarolinaPennsylvaniaUnited StatesOntarioCanadaUnited KingdomIreland"Competitive" comp not givenClosedRemote SienaTread CarefullySuccessHead of / DirectorFull-timeNew YorkCaliforniaMassachusettsTexasNorth CarolinaPennsylvaniaUnited StatesOntarioCanadaUnited KingdomIreland"Competitive" comp not givenClosedRemoteSee listing RemoteSienaTread CarefullySuccessHead of / DirectorFull-timeNew YorkCaliforniaMassachusettsTexasNorth CarolinaPennsylvaniaUnited StatesOntarioCanadaUnited KingdomIreland"Competitive" comp not givenClosedRemote 11 Mar 24
Customer Success Manager OpenClosed Boy this job opening sure sounds like Support! But nah, can't be, they have their AI for that! Tread Carefully Not yet rated SienaTread CarefullySuccessMid-levelFull-timeTexasMassachusettsNorth CarolinaFloridaNew YorkCaliforniaUnited StatesOntarioCanada"Competitive" comp not givenClosedRemote SienaTread CarefullySuccessMid-levelFull-timeTexasMassachusettsNorth CarolinaFloridaNew YorkCaliforniaUnited StatesOntarioCanada"Competitive" comp not givenClosedRemoteSee listing RemoteSienaTread CarefullySuccessMid-levelFull-timeTexasMassachusettsNorth CarolinaFloridaNew YorkCaliforniaUnited StatesOntarioCanada"Competitive" comp not givenClosedRemote 11 Mar 24
Senior Manager, Strategic Customer Success OpenClosed So...this role is a Senior Manager, Strategic Customer Success managing Senior Customer Success Managers collaborating with Account Managers, Managing Directors and Customer Success Managers. Who's on first? Tread Carefully Not yet rated monday.comTread CarefullySuccessLead / ManagerFull-timeHybridNew YorkUnited States$150k-$200kClosed monday.comTread CarefullySuccessLead / ManagerFull-timeHybridNew YorkUnited States$150k-$200kClosedSee listing Hybridmonday.comTread CarefullySuccessLead / ManagerFull-timeHybridNew YorkUnited States$150k-$200kClosed 10 Mar 24
Enterprise Customer Success Manager OpenClosed For a hybrid role in NYC, that seems like a low salary range. And there's a *new* two-for-one! Amazing, monday.com over here disrupting corporate red flags, love it. Tread Carefully Not yet rated monday.comTread CarefullySuccessMid-levelFull-timeHybridNew YorkUnited States$100k-$150kClosed monday.comTread CarefullySuccessMid-levelFull-timeHybridNew YorkUnited States$100k-$150kClosedSee listing Hybridmonday.comTread CarefullySuccessMid-levelFull-timeHybridNew YorkUnited States$100k-$150kClosed 10 Mar 24
Director of Customer Success, Mid Market OpenClosed Ehhhhh. Look. Most people want to do the very best they can, and yes, overachieve. But I am immediately suspicious of any company that wants to codify an employee doing more than what they're being paid for. Tread Carefully Not yet rated monday.comTread CarefullySuccessHead of / DirectorFull-timeHybridNew YorkUnited States$200k-$250kClosed monday.comTread CarefullySuccessHead of / DirectorFull-timeHybridNew YorkUnited States$200k-$250kClosedSee listing Hybridmonday.comTread CarefullySuccessHead of / DirectorFull-timeHybridNew YorkUnited States$200k-$250kClosed 10 Mar 24
Customer Success Intern (Summer 2024) OpenClosed Same concerns as with the Support Intern position – no indication of what the pay is or even if the internship is paid at all. Tread Carefully Not yet rated OktaTread CarefullySuccessInternshipFull-timeUnited StatesNo comp givenClosedRemote OktaTread CarefullySuccessInternshipFull-timeUnited StatesNo comp givenClosedRemoteSee listing RemoteOktaTread CarefullySuccessInternshipFull-timeUnited StatesNo comp givenClosedRemote 10 Mar 24
Implementation Product Specialist - Fire Documentation/ePCR - Canada OpenClosed As with the Director of Support role, no comp given, no mention of benefits anywhere. Tread Carefully Not yet rated First DueTread CarefullySuccessEarly CareerFull-timeCanadaNo comp givenClosedRemote First DueTread CarefullySuccessEarly CareerFull-timeCanadaNo comp givenClosedRemoteSee listing RemoteFirst DueTread CarefullySuccessEarly CareerFull-timeCanadaNo comp givenClosedRemote 10 Mar 24
Customer Success Specialist OpenClosed I was worried about doing this one, because I'm such a fan of the product, but Scribe's Careers page is really well done and the job description is mostly fine. Eh, It's Probably Fine Not yet rated Eh, It's Probably FineSuccessEarly CareerMid-levelFull-timeCaliforniaUnited States$50k-$100kClosedRemoteScribe Eh, It's Probably FineSuccessEarly CareerMid-levelFull-timeCaliforniaUnited States$50k-$100kClosedRemoteScribeSee listing RemoteEh, It's Probably FineSuccessEarly CareerMid-levelFull-timeCaliforniaUnited States$50k-$100kClosedRemoteScribe 29 Feb 24
Customer Success and Solutions Engineer OpenClosed I can't tell if the person who wrote this isn't fluent in English (which I'm not criticizing) or if it was written by AI and really poorly edited (which I am criticizing). Eh, It's Probably Fine Not yet rated ZededaEh, It's Probably FineSuccessMid-levelFull-timeOnsiteCaliforniaUnited StatesNo comp givenClosed ZededaEh, It's Probably FineSuccessMid-levelFull-timeOnsiteCaliforniaUnited StatesNo comp givenClosedSee listing OnsiteZededaEh, It's Probably FineSuccessMid-levelFull-timeOnsiteCaliforniaUnited StatesNo comp givenClosed 18 Feb 24
Senior Customer Success Manager OpenClosed I'm gonna be honest: parts of this job description read to me like the unfiltered ramblings of a 40-something divorced white woman who's just discovered hot yoga. BINGO Not yet rated JourneyBINGOSuccessSeniorFull-timeUnited States$100k-$150kClosedRemote JourneyBINGOSuccessSeniorFull-timeUnited States$100k-$150kClosedRemoteSee listing RemoteJourneyBINGOSuccessSeniorFull-timeUnited States$100k-$150kClosedRemote 14 Feb 24
Principal Customer Success Manager OpenClosed Now I'm drinking because it feels like I'm having a wake for whomever they convince to take this job. Seriously, Maybe Don't Not yet rated CertificialSeriously, Maybe Don'tSuccessSeniorFull-timeIT IS A MYSTERYI DON'T EVEN THINK THEY KNOWClosedRemote CertificialSeriously, Maybe Don'tSuccessSeniorFull-timeIT IS A MYSTERYI DON'T EVEN THINK THEY KNOWClosedRemoteSee listing RemoteCertificialSeriously, Maybe Don'tSuccessSeniorFull-timeIT IS A MYSTERYI DON'T EVEN THINK THEY KNOWClosedRemote 14 Feb 24
Senior Customer Success Manager OpenClosed Other than the product being a dystopian nightmare and the fact that "View Open Positions" just directs back to LinkedIn, the job itself is okay. There's a misalignment between the duties of the role and the job title, and the salary is oddly wide. I think this goes firmly in Tread Carefully. Tread Carefully Not yet rated SkopenowTread CarefullySuccessSeniorFull-timeUnited StatesUS Eastern time zones$100k-$150kClosedRemote SkopenowTread CarefullySuccessSeniorFull-timeUnited StatesUS Eastern time zones$100k-$150kClosedRemoteSee listing RemoteSkopenowTread CarefullySuccessSeniorFull-timeUnited StatesUS Eastern time zones$100k-$150kClosedRemote 14 Feb 24
Customer Success Manager OpenClosed This job description (JD) is 2-3 times longer than the Director of Customer Success JD, despite the role supposedly being much less senior. It's just weird. BINGO Not yet rated Level AccessBINGOSuccessMid-levelFull-timeUnited States"Competitive" comp not givenClosedRemote Level AccessBINGOSuccessMid-levelFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing RemoteLevel AccessBINGOSuccessMid-levelFull-timeUnited States"Competitive" comp not givenClosedRemote 14 Feb 24
Director of Customer Success OpenClosed I had high hopes for this one, but the "energy" verbiage, the positivity stuff, calling health and dental a "perk" instead of the very important benefits you offer your employees in exchange for their labor...it leaves a bad taste in the mouth, you know? BINGO Not yet rated Level AccessBINGOSuccessHead of / DirectorFull-timeUnited States"Competitive" comp not givenClosedRemote Level AccessBINGOSuccessHead of / DirectorFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing RemoteLevel AccessBINGOSuccessHead of / DirectorFull-timeUnited States"Competitive" comp not givenClosedRemote 14 Feb 24
Customer Success Manager OpenClosed It's a neat, actually useful product, but there are some definite red flags in the job description, so I advise caution and strategic questions if you end up interviewing. Tread Carefully Not yet rated Verve MotionTread CarefullySuccessMid-levelFull-timeOnsiteCaliforniaUnited StatesTravel Required"Competitive" comp not givenClosed Verve MotionTread CarefullySuccessMid-levelFull-timeOnsiteCaliforniaUnited StatesTravel Required"Competitive" comp not givenClosedSee listing OnsiteVerve MotionTread CarefullySuccessMid-levelFull-timeOnsiteCaliforniaUnited StatesTravel Required"Competitive" comp not givenClosed 13 Feb 24
Senior Associate, Onboarding Operations OpenClosed Tread Carefully Not yet rated AirwallexTread CarefullySuccessSeniorFull-timeUnited States"Competitive" comp not givenClosedRemote AirwallexTread CarefullySuccessSeniorFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing RemoteAirwallexTread CarefullySuccessSeniorFull-timeUnited States"Competitive" comp not givenClosedRemote 05 Feb 24
Enterprise Customer Success Manager OpenClosed For the most part, the job description is well-written and honest, but no salary transparency means that this job goes into Tread Carefully. Tread Carefully Not yet rated CanvaTread CarefullySuccessMid-levelFull-timeOnsiteTexasUnited StatesNo comp givenClosed CanvaTread CarefullySuccessMid-levelFull-timeOnsiteTexasUnited StatesNo comp givenClosedSee listing OnsiteCanvaTread CarefullySuccessMid-levelFull-timeOnsiteTexasUnited StatesNo comp givenClosed 03 Feb 24
Customer Success Specialist OpenClosed Not clear if it's US-Remote or Remote-Worldwide. Misalignment between duties/requirements and title/seniority. No mention of benefits anywhere that I can find, and application asks for desired pay. BINGO Not yet rated QS Quacquarelli SymondsBINGOSuccessMid-levelFull-timeNo comp givenClosedRemote QS Quacquarelli SymondsBINGOSuccessMid-levelFull-timeNo comp givenClosedRemoteSee listing RemoteQS Quacquarelli SymondsBINGOSuccessMid-levelFull-timeNo comp givenClosedRemote 03 Feb 24
Customer Success Manager OpenClosed Strangely wide salary range; based on the Qualifications section, this is not an entry-level role. Eh, It's Probably Fine Not yet rated MongoDBEh, It's Probably FineSuccessMid-levelFull-timeOnsiteTexasUnited States$50k-$100kClosed MongoDBEh, It's Probably FineSuccessMid-levelFull-timeOnsiteTexasUnited States$50k-$100kClosedSee listing OnsiteMongoDBEh, It's Probably FineSuccessMid-levelFull-timeOnsiteTexasUnited States$50k-$100kClosed 03 Feb 24
Customer Success Manager OpenClosed BINGO Not yet rated VelocityEHSBINGOSuccessMid-levelFull-timeUnited StatesCanada"Competitive" comp not givenClosedRemote VelocityEHSBINGOSuccessMid-levelFull-timeUnited StatesCanada"Competitive" comp not givenClosedRemoteSee listing RemoteVelocityEHSBINGOSuccessMid-levelFull-timeUnited StatesCanada"Competitive" comp not givenClosedRemote 28 Jan 24
Customer Success Manager, Public Sector OpenClosed Y'all, the Company Careers page BINGOed before I even got to the job description, which actually looks fairly normal (if only available on LinkedIn). Not that I think y'all are doing this, but if anyone is, this is a really good example of why you can't just apply to a role based off a job listing. BINGO Not yet rated TadawebBINGOSuccessMid-levelFull-timeUnited States"Competitive" comp not givenClosedRemote TadawebBINGOSuccessMid-levelFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing RemoteTadawebBINGOSuccessMid-levelFull-timeUnited States"Competitive" comp not givenClosedRemote 28 Jan 24
Senior Client Success Manager OpenClosed That's a suspiciously wide salary range. Also, the "ensure 100% client retention with high client satisfaction (9/10+ NPS scores)" made me do a double-take. Tread Carefully Not yet rated Hinge HealthTread CarefullySuccessSeniorFull-timeUnited States$100k-$150kClosedRemote Hinge HealthTread CarefullySuccessSeniorFull-timeUnited States$100k-$150kClosedRemoteSee listing RemoteHinge HealthTread CarefullySuccessSeniorFull-timeUnited States$100k-$150kClosedRemote 28 Jan 24
Customer Success & Transformation Manager OpenClosed Listen this is nonsense but they're hiring a ton so just go to their website I'm gonna lay down on the floor for a minute Seriously, Maybe Don't Not yet rated AiDashSeriously, Maybe Don'tSuccessMid-levelFull-timeUnited StatesUnited KingdomNo comp givenClosedRemote AiDashSeriously, Maybe Don'tSuccessMid-levelFull-timeUnited StatesUnited KingdomNo comp givenClosedRemoteSee listing RemoteAiDashSeriously, Maybe Don'tSuccessMid-levelFull-timeUnited StatesUnited KingdomNo comp givenClosedRemote 28 Jan 24
Supervisor, Customer Success OpenClosed Basically a can of Chock Full O' Nopes. BINGO Not yet rated SOCiBINGOSuccessLead / ManagerFull-timeUnited StatesNo comp givenClosedRemote SOCiBINGOSuccessLead / ManagerFull-timeUnited StatesNo comp givenClosedRemoteSee listing RemoteSOCiBINGOSuccessLead / ManagerFull-timeUnited StatesNo comp givenClosedRemote 28 Jan 24
Senior Customer Success Manager OpenClosed OH WOW, WHERE TO START. Seriously, Maybe Don't Not yet rated Seriously, Maybe Don'tSuccessMid-levelFull-timeUS Eastern time zonesUnited StatesEurope$50k-$100kClosedRemoteElevenLabs Seriously, Maybe Don'tSuccessMid-levelFull-timeUS Eastern time zonesUnited StatesEurope$50k-$100kClosedRemoteElevenLabsSee listing RemoteSeriously, Maybe Don'tSuccessMid-levelFull-timeUS Eastern time zonesUnited StatesEurope$50k-$100kClosedRemoteElevenLabs 28 Jan 24
Senior Manager, Customer Success Management OpenClosed Suspiciously wide salary range. Eh, It's Probably Fine Not yet rated GitHubEh, It's Probably FineSuccessLead / ManagerFull-timeUnited States$150k-$200kClosedRemote GitHubEh, It's Probably FineSuccessLead / ManagerFull-timeUnited States$150k-$200kClosedRemoteSee listing RemoteGitHubEh, It's Probably FineSuccessLead / ManagerFull-timeUnited States$150k-$200kClosedRemote 28 Jan 24
Manager, Customer Success Systems OpenClosed Eh, It's Probably Fine Not yet rated SamsaraEh, It's Probably FineSuccessLead / ManagerFull-timeUnited States$200k-$250kClosedRemote SamsaraEh, It's Probably FineSuccessLead / ManagerFull-timeUnited States$200k-$250kClosedRemoteSee listing RemoteSamsaraEh, It's Probably FineSuccessLead / ManagerFull-timeUnited States$200k-$250kClosedRemote 28 Jan 24
Director of Customer Success USA OpenClosed Doesn't mention benefits anywhere in the job description or the Join Us page. Tread Carefully Not yet rated run:aiTread CarefullySuccessHead of / DirectorFull-timeUnited StatesNo comp givenClosedRemote run:aiTread CarefullySuccessHead of / DirectorFull-timeUnited StatesNo comp givenClosedRemoteSee listing Remoterun:aiTread CarefullySuccessHead of / DirectorFull-timeUnited StatesNo comp givenClosedRemote 20 Jan 24
Director of Customer Success OpenClosed I'll give Mosiac props on owning their job descriptions – I definitely think a person wrote this. BINGO Not yet rated MosaicBINGOSuccessHead of / DirectorFull-timeOnsiteNew York"Competitive" comp not givenClosed MosaicBINGOSuccessHead of / DirectorFull-timeOnsiteNew York"Competitive" comp not givenClosedSee listing OnsiteMosaicBINGOSuccessHead of / DirectorFull-timeOnsiteNew York"Competitive" comp not givenClosed 20 Jan 24
Senior Customer Success Manager OpenClosed Candidates should have a strong attention to detail, but the company can't consistently capitalize its own name. Okay! BINGO Not yet rated run:aiBINGOSuccessSeniorFull-timeUnited StatesNo comp givenClosedRemote run:aiBINGOSuccessSeniorFull-timeUnited StatesNo comp givenClosedRemoteSee listing Remoterun:aiBINGOSuccessSeniorFull-timeUnited StatesNo comp givenClosedRemote 20 Jan 24
Customer Solutions Consultant OpenClosed So much casual (and occasionally weirdly aggressive) ableism in this job listing. Also, the video on their careers page is 1) a product sales pitch, and 2) all dudes. Is the entire leadership team just dudes? BINGO Not yet rated SpiffBINGOSuccessMid-levelFull-timeUnited States$50k-$100kClosedRemote SpiffBINGOSuccessMid-levelFull-timeUnited States$50k-$100kClosedRemoteSee listing RemoteSpiffBINGOSuccessMid-levelFull-timeUnited States$50k-$100kClosedRemote 19 Jan 24
Customer Success Operations Associate OpenClosed Same deal as with the Customer Success Manager – it's almost the exact same listing, including the degree requirements/GPA question, which seems like even more of a red flag. BINGO Not yet rated PerformYardBINGOSuccessEarly CareerFull-timeVirginiaUnited StatesNo comp givenClosedRemote PerformYardBINGOSuccessEarly CareerFull-timeVirginiaUnited StatesNo comp givenClosedRemoteSee listing RemotePerformYardBINGOSuccessEarly CareerFull-timeVirginiaUnited StatesNo comp givenClosedRemote 18 Jan 24
Principal Customer Success Manager OpenClosed There's an identical role open for San Francisco on Checkr's Jobs page. Eh, It's Probably Fine Not yet rated CheckrEh, It's Probably FineSuccessSeniorFull-timeHybridColoradoUnited States$150k-$200kClosed CheckrEh, It's Probably FineSuccessSeniorFull-timeHybridColoradoUnited States$150k-$200kClosedSee listing HybridCheckrEh, It's Probably FineSuccessSeniorFull-timeHybridColoradoUnited States$150k-$200kClosed 18 Jan 24
Customer Success Manager OpenClosed Quora says they value diversity and want individuals of all backgrounds to apply but then they disadvantage those folks in salary negotiations by not volunteering even a base comp. Let's stop letting companies get away with this empty, spineless talk, huh? Tread Carefully Not yet rated QuoraTread CarefullySuccessMid-levelFull-timeIrelandNo comp givenClosedRemote QuoraTread CarefullySuccessMid-levelFull-timeIrelandNo comp givenClosedRemoteSee listing RemoteQuoraTread CarefullySuccessMid-levelFull-timeIrelandNo comp givenClosedRemote 18 Jan 24
Enterprise Customer Success Manager OpenClosed Overall, I like this company's approach to job descriptions. Of the few I've read, all were carefully and thoughtfully written, focusing on the skills and qualities needed for a candidate to be successful without being obnoxious. Eh, It's Probably Fine Not yet rated hyperexponentialEh, It's Probably FineSuccessMid-levelFull-timeHybridUnited Kingdom"Competitive" comp not givenClosed hyperexponentialEh, It's Probably FineSuccessMid-levelFull-timeHybridUnited Kingdom"Competitive" comp not givenClosedSee listing HybridhyperexponentialEh, It's Probably FineSuccessMid-levelFull-timeHybridUnited Kingdom"Competitive" comp not givenClosed 18 Jan 24
Customer Success Manager OpenClosed I waffled on where this one should go (BINGO or Seriously, Maybe Don't). There's no Careers page, just a perfunctory EO statement at the bottom of their Jobs page along with a frankly alarming Values statement. BINGO Not yet rated PerformYardBINGOSuccessEarly CareerFull-timeVirginiaUnited StatesNo comp givenClosedGhost Job?Remote PerformYardBINGOSuccessEarly CareerFull-timeVirginiaUnited StatesNo comp givenClosedGhost Job?RemoteSee listing RemotePerformYardBINGOSuccessEarly CareerFull-timeVirginiaUnited StatesNo comp givenClosedGhost Job?Remote 18 Jan 24
Multiple Positions OpenClosed Even aside from the problems in individual descriptions (of which there are plenty), having “Check out our open roles and see if you can make the cut” on your Careers page is an automatic Bingo for me, sorry not sorry. BINGO Not yet rated ID.meBINGOSuccessSupportTechnical & EngineeringEntry-levelEarly CareerMid-levelLead / ManagerFull-timeOnsiteCaliforniaFloridaVirginiaUnited StatesClosedGhost Job?Remote ID.meBINGOSuccessSupportTechnical & EngineeringEntry-levelEarly CareerMid-levelLead / ManagerFull-timeOnsiteCaliforniaFloridaVirginiaUnited StatesClosedGhost Job?RemoteSee listing OnsiteRemoteID.meBINGOSuccessSupportTechnical & EngineeringEntry-levelEarly CareerMid-levelLead / ManagerFull-timeOnsiteCaliforniaFloridaVirginiaUnited StatesClosedGhost Job?Remote 15 Jan 24
Onboarding Specialist - Weekend Coverage (Contract) OpenClosed Eh, It's Probably Fine Not yet rated MercuryEh, It's Probably FineSuccessEarly CareerContractCaliforniaNew YorkOregonUnited States$50k-$100kClosed MercuryEh, It's Probably FineSuccessEarly CareerContractCaliforniaNew YorkOregonUnited States$50k-$100kClosedSee listing MercuryEh, It's Probably FineSuccessEarly CareerContractCaliforniaNew YorkOregonUnited States$50k-$100kClosed 15 Jan 24
Onboarding Lead OpenClosed Eh, It's Probably Fine Not yet rated MercuryEh, It's Probably FineSuccessLead / ManagerFull-timeUnited StatesUS Western time zones$100k-$150kClosedRemote MercuryEh, It's Probably FineSuccessLead / ManagerFull-timeUnited StatesUS Western time zones$100k-$150kClosedRemoteSee listing RemoteMercuryEh, It's Probably FineSuccessLead / ManagerFull-timeUnited StatesUS Western time zones$100k-$150kClosedRemote 15 Jan 24
Enterprise Customer Success Manager OpenClosed BINGO Not yet rated VeroBINGOSuccessMid-levelFull-timeUnited States$150k-$200kClosedRemote VeroBINGOSuccessMid-levelFull-timeUnited States$150k-$200kClosedRemoteSee listing RemoteVeroBINGOSuccessMid-levelFull-timeUnited States$150k-$200kClosedRemote 15 Jan 24

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