Full-time
Roles requiring you to work a standard 40 hours per week, regardless of permanent or temporary employee status.
434 entries
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"Competitive" comp not given 70
$0k-$50k 22
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$150k-$200k 62
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$250k-$300k 7
$300k+ 6
$50k-$100k 71
I DON'T EVEN THINK THEY KNOW 4
No comp given 90
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Filter these entries
Pick any · picks in one group widen, across groups narrow
Nothing matches
Nothing matches all of that.
Not under this tag, anyway. Drop one condition and see what's filed here.
Jobs
Customer Support Lead
OpenClosed
There's a misalignment between the duties of this position and its seniority, and before you come at me with "they don't do titles! dudebro noises", they're at this very moment advertising for a Director of Engineering, so clearly they're familiar with the concept of leveling.
PulleyBINGOSupportLead / ManagerFull-timeUnited StatesCanadaNo comp givenClosedRemote
PulleyBINGOSupportLead / ManagerFull-timeUnited StatesCanadaNo comp givenClosedRemoteSee listing
14 Feb 24
Support Associate
OpenClosed
I think there's a lot of performance about culture happening on Pulley's Careers page, especially considering the explanation of culture they link to is a Twitter thread from 2020.
PulleyBINGOSupportEarly CareerFull-timeUnited StatesCanadaNo comp givenClosedRemote
PulleyBINGOSupportEarly CareerFull-timeUnited StatesCanadaNo comp givenClosedRemoteSee listing
14 Feb 24
Director, Technical Support
OpenClosed
They describe what they want instead of just plastering "critical-thinker" in a sentence and calling it a day! My crops are flourishing, my skin is clear, my bagels are perfectly toasted, tikkun olam everybody.
BonterraGreen Means GoTechnical & EngineeringHead of / DirectorFull-timeUnited States$100k-$150kClosedRemote
BonterraGreen Means GoTechnical & EngineeringHead of / DirectorFull-timeUnited States$100k-$150kClosedRemoteSee listing
14 Feb 24
Training & Document Specialist
OpenClosed
This one is good too. Ignore any weeping you might hear. The salary range is kind of wide, but it's okay because IT'S A UNION POSITION. A UNION. FOR REAL.
BonterraGreen Means GoKnowledge & EducationMid-levelFull-timeUnited States$50k-$100kClosedRemote
BonterraGreen Means GoKnowledge & EducationMid-levelFull-timeUnited States$50k-$100kClosedRemoteSee listing
14 Feb 24
Customer Service Representative Supervisor
OpenClosed
Oof, let this be a lesson to me not to finalize my notes before I look at everything. The job description is harmless enough, but the real hints at culture and work environment are in the job application.
Acentra HealthBINGOSupportLead / ManagerFull-timeUnited StatesClosed$0k-$50kRemote
Acentra HealthBINGOSupportLead / ManagerFull-timeUnited StatesClosed$0k-$50kRemoteSee listing
14 Feb 24
Application Support Specialist
OpenClosed
See the Director, Customer Support listing for more on why this position also hit BINGO.
Scout MotorsBINGOSupportSeniorFull-timeOnsiteMichigan$50k-$100kClosed
Scout MotorsBINGOSupportSeniorFull-timeOnsiteMichigan$50k-$100kClosedSee listing
14 Feb 24
Customer Care Manager
OpenClosed
This seems okay? They're honest about the fact the company's experimenting with what works and what doesn't, which I appreciate, and the pay is pretty good for a non-technical, actually mid-level manager role.
Sundays for DogsEh, It's Probably FineSupportLead / ManagerFull-timeUnited States$50k-$100kClosedRemote
Sundays for DogsEh, It's Probably FineSupportLead / ManagerFull-timeUnited States$50k-$100kClosedRemoteSee listing
14 Feb 24
Director, Customer Support
OpenClosed
Y'all. Whenever a company mentions the actual benefits of a job as "in addition" to the PRIVILEGE and SPLENDOR of simply working for said company, as if being able to feed and provide for the health of your family is secondary to supporting an "iconic brand," well that is a major red flag.
Scout MotorsBINGOSupportHead of / DirectorFull-timeHybridSouth CarolinaMichiganCaliforniaVirginiaUnited States$150k-$200kClosed
Scout MotorsBINGOSupportHead of / DirectorFull-timeHybridSouth CarolinaMichiganCaliforniaVirginiaUnited States$150k-$200kClosedSee listing
14 Feb 24
Director of Technical Support
OpenClosed
Uh. Buckle in, my friends, because this one is A RIDE.
NetwrixSeriously, Maybe Don'tTechnical & EngineeringHead of / DirectorFull-timeUnited StatesNo comp givenClosedRemote
NetwrixSeriously, Maybe Don'tTechnical & EngineeringHead of / DirectorFull-timeUnited StatesNo comp givenClosedRemoteSee listing
14 Feb 24
Member Experience Associate
OpenClosed
I think the pay is a little low for the level of work this role will be doing, but then I pretty much always think CX folks should be paid more.
Sundays for DogsEh, It's Probably FineExperienceEarly CareerFull-timeUnited StatesClosed$0k-$50kRemote
Sundays for DogsEh, It's Probably FineExperienceEarly CareerFull-timeUnited StatesClosed$0k-$50kRemoteSee listing
14 Feb 24
Customer Trust Manager - Complaints
OpenClosed
I can't decide if quoting Albert Einstein in a job description is cute or weird. I'm leaning toward cute, because this actually seems like a really neat job, and I've detected no flags. Our first Green Means Go of this week!
MercuryGreen Means GoOtherLead / ManagerFull-timeCaliforniaOregonNew YorkUnited States$100k-$150kClosedRemote
MercuryGreen Means GoOtherLead / ManagerFull-timeCaliforniaOregonNew YorkUnited States$100k-$150kClosedRemoteSee listing
13 Feb 24
Customer Success Manager
OpenClosed
It's a neat, actually useful product, but there are some definite red flags in the job description, so I advise caution and strategic questions if you end up interviewing.
Verve MotionTread CarefullySuccessMid-levelFull-timeOnsiteCaliforniaUnited StatesTravel Required"Competitive" comp not givenClosed
Verve MotionTread CarefullySuccessMid-levelFull-timeOnsiteCaliforniaUnited StatesTravel Required"Competitive" comp not givenClosedSee listing
13 Feb 24
Patient Service Representative
OpenClosed
I give them points for pay transparency, but deduct equal points for $18-$20/hr. That's shitty pay for someone with 5 years experience in "providing high-touch patient experience."
Midi HealthBINGOSupportSeniorFull-timeUnited StatesClosed$0k-$50kRemote
Midi HealthBINGOSupportSeniorFull-timeUnited StatesClosed$0k-$50kRemoteSee listing
05 Feb 24
Customer Service Director
OpenClosed
I'm putting this in Tread Carefully because although the product legitimately sounds cool, there's a certain old-school vibe I get from this job listing that makes me think they're looking for a clean-shaven, middle-aged white dude with an MBA from a midwestern school and a Chinos fetish.
Forge NanoTread CarefullySupportHead of / DirectorFull-timeUnited States$100k-$150kClosedRemote
Forge NanoTread CarefullySupportHead of / DirectorFull-timeUnited States$100k-$150kClosedRemoteSee listing
05 Feb 24
Head of Customer Operations
OpenClosed
Role reports to the CFO, which is an interesting choice.
EmpowerTread CarefullySupportHead of / DirectorFull-timeUnited States$150k-$200kClosedRemote
EmpowerTread CarefullySupportHead of / DirectorFull-timeUnited States$150k-$200kClosedRemoteSee listing
05 Feb 24
Director of Product, Support Services
OpenClosed
I'm tentatively putting this in Green Means Go only because they state that they don't negotiate salaries. In the context of their Careers page and the job description, it doesn't seem like a flag.
AlmaGreen Means GoSupportHead of / DirectorFull-timeUnited States$200k-$250kClosedRemote
AlmaGreen Means GoSupportHead of / DirectorFull-timeUnited States$200k-$250kClosedRemoteSee listing
05 Feb 24
Senior Associate, Onboarding Operations
OpenClosed
AirwallexTread CarefullySuccessSeniorFull-timeUnited States"Competitive" comp not givenClosedRemote
AirwallexTread CarefullySuccessSeniorFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing
05 Feb 24
Senior Customer Service Representative
OpenClosed
AirwallexBINGOSupportMid-levelFull-timeUnited States"Competitive" comp not givenClosedRemote
AirwallexBINGOSupportMid-levelFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing
05 Feb 24
Customer Support Analyst
OpenClosed
AirwallexTread CarefullySupportEarly CareerFull-timeHybridAustralia"Competitive" comp not givenClosed
AirwallexTread CarefullySupportEarly CareerFull-timeHybridAustralia"Competitive" comp not givenClosedSee listing
05 Feb 24
Senior Support Specialist, Payroll
OpenClosed
10 YEARS OF EXPERIENCE for at most $67k at a SaaS company? Am I reading that right? WHAT THE HELL.
Restaurant365BINGOSupportSeniorFull-timeUnited States$50k-$100kClosedRemote
Restaurant365BINGOSupportSeniorFull-timeUnited States$50k-$100kClosedRemoteSee listing
05 Feb 24
Sr. Customer Experience (CX) Operations Manager
OpenClosed
You should take a drink of water every time you come across the word "operation" or a derivative in this job listing. You'll be really hydrated.
PandaDocBINGOExperienceLead / ManagerFull-timeUnited States"Competitive" comp not givenClosedRemote
PandaDocBINGOExperienceLead / ManagerFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing
05 Feb 24
Trust & Safety Data Analyst
OpenClosed
Job description is thoughtful and well-written, benefits are excellent, and Careers page is clear and informative. This would be in Green Means Go except the salary range seems low for SF and NYC, especially considering they're wanting someone with a master's degree.
Match GroupEh, It's Probably FineMid-levelFull-timeHybridCaliforniaNew YorkUnited States$100k-$150kClosedTrust & Safety
Match GroupEh, It's Probably FineMid-levelFull-timeHybridCaliforniaNew YorkUnited States$100k-$150kClosedTrust & SafetySee listing
03 Feb 24
Director, Digital Customer Service and Support Analyst
OpenClosed
GartnerEh, It's Probably FineSupportHead of / DirectorFull-timeHybrid$100k-$150kClosedRemote
GartnerEh, It's Probably FineSupportHead of / DirectorFull-timeHybrid$100k-$150kClosedRemoteSee listing
03 Feb 24
Enterprise Customer Success Manager
OpenClosed
For the most part, the job description is well-written and honest, but no salary transparency means that this job goes into Tread Carefully.
CanvaTread CarefullySuccessMid-levelFull-timeOnsiteTexasUnited StatesNo comp givenClosed
CanvaTread CarefullySuccessMid-levelFull-timeOnsiteTexasUnited StatesNo comp givenClosedSee listing
03 Feb 24
Trust and Safety Enforcement Lead
OpenClosed
I always want to call attention to the fact that companies are very good at acknowledging when certain roles might come into contact with disturbing content but are very bad at addressing how they plan to support your mental health post-exposure to said content.
Eh, It's Probably FineLead / ManagerFull-timeHybridCaliforniaNew YorkUnited States$250k-$300kClosedTrust & SafetyAnthropic
Eh, It's Probably FineLead / ManagerFull-timeHybridCaliforniaNew YorkUnited States$250k-$300kClosedTrust & SafetyAnthropicSee listing
03 Feb 24
Trust and Safety Responsible Deployment Policy Lead
OpenClosed
Same note as with the other T&S Lead role: companies are very good at acknowledging when certain roles might come into contact with disturbing content but are very bad at addressing how they plan to support your mental health post-exposure to said content.
Eh, It's Probably FineLead / ManagerFull-timeHybridCaliforniaUnited States$250k-$300kClosedTrust & SafetyAnthropic
Eh, It's Probably FineLead / ManagerFull-timeHybridCaliforniaUnited States$250k-$300kClosedTrust & SafetyAnthropicSee listing
03 Feb 24
Trust and Safety Analyst
OpenClosed
Yes, it's AI. I'm as surprised as you.
Green Means GoMid-levelFull-timeHybridCaliforniaNew YorkUnited States$150k-$200kClosedTrust & SafetyAnthropic
Green Means GoMid-levelFull-timeHybridCaliforniaNew YorkUnited States$150k-$200kClosedTrust & SafetyAnthropicSee listing
03 Feb 24
Policy Design Manager, Child Safety and Emotional and Psychological Harm
OpenClosed
Yes, it's AI. I'm as surprised as you.
Green Means GoSeniorFull-timeHybridCaliforniaNew YorkUnited States$200k-$250kClosedTrust & SafetyAnthropic
Green Means GoSeniorFull-timeHybridCaliforniaNew YorkUnited States$200k-$250kClosedTrust & SafetyAnthropicSee listing
03 Feb 24
Privacy Operations Specialist
OpenClosed
The "ambiguous environments" bit stands out to me in particular, since all of the responsibilities of the role seem pretty concrete in scope – so where's the ambiguity coming from?
Eh, It's Probably FineOtherMid-levelFull-timeHybridCaliforniaUnited States$100k-$150kClosedAnthropic
Eh, It's Probably FineOtherMid-levelFull-timeHybridCaliforniaUnited States$100k-$150kClosedAnthropicSee listing
03 Feb 24
VP, Trust & Safety
OpenClosed
Don't love their use of "evangelize" in regards to working with stakeholders; there are plenty of alternatives for describing advocacy that don't have religious-extremist undertones.
UpworkEh, It's Probably FineExecutiveFull-timeUnited StatesClosed$300k+RemoteTrust & Safety
UpworkEh, It's Probably FineExecutiveFull-timeUnited StatesClosed$300k+RemoteTrust & SafetySee listing
03 Feb 24
Senior Community Manager
OpenClosed
I know this title is Senior Community Manager, but given the duties of the role I'd expect it to be Head / Director of Community (unusually, though, the compensation is pretty spot on even if the title isn't).
Second DinnerEh, It's Probably FineLead / ManagerFull-timeUnited States$150k-$200kClosedRemoteCommunity
Second DinnerEh, It's Probably FineLead / ManagerFull-timeUnited States$150k-$200kClosedRemoteCommunitySee listing
03 Feb 24
Senior Manager, Moderation Operations, Trust & Safety
OpenClosed
See the Product Support Manager, Payments post for important info on Roblox's lack of diversity.
RobloxTread CarefullyLead / ManagerFull-timeOnsiteCaliforniaUnited States$200k-$250kClosedTrust & Safety
RobloxTread CarefullyLead / ManagerFull-timeOnsiteCaliforniaUnited States$200k-$250kClosedTrust & SafetySee listing
03 Feb 24
Knowledge Management Lead, Trust & Safety Operations
OpenClosed
See the Product Support Manager, Payments post for important info on Roblox's lack of diversity.
RobloxTread CarefullyKnowledge & EducationLead / ManagerFull-timeOnsiteCaliforniaUnited States$200k-$250kClosed
RobloxTread CarefullyKnowledge & EducationLead / ManagerFull-timeOnsiteCaliforniaUnited States$200k-$250kClosedSee listing
03 Feb 24
Product Support Manager, Payments
OpenClosed
Roblox apparently employs over 2000 people. I have combed through every single Careers-related page, even watched every video, and I honestly can't tell you if a single Black person works there.
RobloxTread CarefullySupportSeniorFull-timeOnsiteCaliforniaUnited States$150k-$200kClosed
RobloxTread CarefullySupportSeniorFull-timeOnsiteCaliforniaUnited States$150k-$200kClosedSee listing
03 Feb 24
Customer Success Specialist
OpenClosed
Not clear if it's US-Remote or Remote-Worldwide. Misalignment between duties/requirements and title/seniority. No mention of benefits anywhere that I can find, and application asks for desired pay.
QS Quacquarelli SymondsBINGOSuccessMid-levelFull-timeNo comp givenClosedRemote
QS Quacquarelli SymondsBINGOSuccessMid-levelFull-timeNo comp givenClosedRemoteSee listing
03 Feb 24
Customer Success Manager
OpenClosed
Strangely wide salary range; based on the Qualifications section, this is not an entry-level role.
MongoDBEh, It's Probably FineSuccessMid-levelFull-timeOnsiteTexasUnited States$50k-$100kClosed
MongoDBEh, It's Probably FineSuccessMid-levelFull-timeOnsiteTexasUnited States$50k-$100kClosedSee listing
03 Feb 24
Technical Services Engineer
OpenClosed
Strangely wide salary range, although it may be because they'll consider entry-level candidates.
MongoDBEh, It's Probably FineTechnical & EngineeringEarly CareerFull-timeHybridCalifornia$100k-$150kClosed
MongoDBEh, It's Probably FineTechnical & EngineeringEarly CareerFull-timeHybridCalifornia$100k-$150kClosedSee listing
03 Feb 24
Vice President, Global Incident Management & Escalations
OpenClosed
Very wide salary range, but high enough that I don't think it really matters.
MongoDBEh, It's Probably FineSupportExecutiveFull-timeHybridNew YorkCaliforniaUnited StatesOntarioCanadaIrelandClosed$300k+
MongoDBEh, It's Probably FineSupportExecutiveFull-timeHybridNew YorkCaliforniaUnited StatesOntarioCanadaIrelandClosed$300k+See listing
03 Feb 24
Product Support Specialist
OpenClosed
Yes, it's AI. I'm as surprised as you. The job description is honest and straightforward, the compensation is fantastic for a role at this level, the benefits are great, the job application is thoughtful and not burdensome to applicants, and their Careers page is clear and informative. Wild, huh?
Green Means GoSupportEarly CareerFull-timeHybridCaliforniaUnited States$100k-$150kClosedAnthropic
Green Means GoSupportEarly CareerFull-timeHybridCaliforniaUnited States$100k-$150kClosedAnthropicSee listing
02 Feb 24
Senior Director, Trust & Safety
OpenClosed
Excellent benefits, including 4-day work weeks. That *might* have something to do with the Kickstarter union. I'm just saying.
Kickstarter PBCEh, It's Probably FineHead of / DirectorFull-timeCaliforniaColoradoConnecticutFloridaGeorgiaIllinoisMassachusettsMarylandNorth CarolinaNew JerseyNew YorkOregonVirginiaWashingtonUnited StatesOntarioBritish ColumbiaCanadaUnited Kingdom$150k-$200kClosedRemoteTrust & Safety
Kickstarter PBCEh, It's Probably FineHead of / DirectorFull-timeCaliforniaColoradoConnecticutFloridaGeorgiaIllinoisMassachusettsMarylandNorth CarolinaNew JerseyNew YorkOregonVirginiaWashingtonUnited StatesOntarioBritish ColumbiaCanadaUnited Kingdom$150k-$200kClosedRemoteTrust & SafetySee listing
01 Feb 24
Manager, Trust and Safety
OpenClosed
My friends. As a CX leader, I advise you to think very carefully before working in Trust & Safety for a company that routinely launches products before they've fully considered the risks and tactical challenges involved with said products.
ScaleSeriously, Maybe Don'tLead / ManagerFull-timeOnsiteCaliforniaWashingtonNew YorkUnited States$150k-$200kClosedTrust & Safety
ScaleSeriously, Maybe Don'tLead / ManagerFull-timeOnsiteCaliforniaWashingtonNew YorkUnited States$150k-$200kClosedTrust & SafetySee listing
01 Feb 24
Threat Investigator, Child Safety
OpenClosed
Considering the highly sensitive investigations required and the disturbing content involved, Meta doesn't talk at all about how they'll support the mental health of the person in this role.
Tread CarefullyMid-levelFull-timeOnsiteCaliforniaWashingtonUnited States$100k-$150kClosedTrust & SafetyMeta
Tread CarefullyMid-levelFull-timeOnsiteCaliforniaWashingtonUnited States$100k-$150kClosedTrust & SafetyMetaSee listing
01 Feb 24
Technical Support Engineer
OpenClosed
My biggest concern is that the pay seems really low for what reads like a mid-level Engineering job description – reads to me like they're trying to get a Dev on the cheap by placing them under Customer Success.
PrismaticEh, It's Probably FineTechnical & EngineeringMid-levelFull-timeUnited States$50k-$100kClosedRemote
PrismaticEh, It's Probably FineTechnical & EngineeringMid-levelFull-timeUnited States$50k-$100kClosedRemoteSee listing
28 Jan 24
Customer Experience Associate
OpenClosed
This job was mostly fine until we got to the "We're ideally seeking" section and then it was just downhill from there.
Bilt RewardsBINGOExperienceEarly CareerFull-timeOnsiteNew YorkUnited States$50k-$100kClosed
Bilt RewardsBINGOExperienceEarly CareerFull-timeOnsiteNew YorkUnited States$50k-$100kClosedSee listing
28 Jan 24
Quality Assurance CX Specialist
OpenClosed
Still no mention of benefits, still probably only offering $65k for an on-site non-entry level role in NYC.
Bilt RewardsSeriously, Maybe Don'tOtherMid-levelFull-timeOnsiteNew York$50k-$100kClosed
Bilt RewardsSeriously, Maybe Don'tOtherMid-levelFull-timeOnsiteNew York$50k-$100kClosedSee listing
28 Jan 24
Patient Access Programs Operations Specialist
OpenClosed
What is with all the "Poorly-edited job description requires attention to detail" winners lately?
SmithRxBINGOOtherEarly CareerFull-timeOnsiteTexasUtahUnited StatesNo comp givenClosed
SmithRxBINGOOtherEarly CareerFull-timeOnsiteTexasUtahUnited StatesNo comp givenClosedSee listing
28 Jan 24
Head of Support Engineering
OpenClosed
This is a critical role within the Engineering organization leading and scaling our Support Engineering team. You will own and drive Tecton’s customer-facing support efforts to the next level to provide a phenomenal user experience.
TectonEh, It's Probably FineTechnical & EngineeringHead of / DirectorFull-timeCaliforniaWashingtonNew YorkUnited States$150k-$200kClosedRemote
TectonEh, It's Probably FineTechnical & EngineeringHead of / DirectorFull-timeCaliforniaWashingtonNew YorkUnited States$150k-$200kClosedRemoteSee listing
28 Jan 24
Patient Access Programs Operations Analyst
OpenClosed
After the first two poorly-edited job descriptions, it's just funny now.
SmithRxBINGOOtherEarly CareerFull-timeOnsiteTexasUtahUnited StatesNo comp givenClosed
SmithRxBINGOOtherEarly CareerFull-timeOnsiteTexasUtahUnited StatesNo comp givenClosedSee listing
28 Jan 24
Customer Success Manager
OpenClosed
VelocityEHSBINGOSuccessMid-levelFull-timeUnited StatesCanada"Competitive" comp not givenClosedRemote
VelocityEHSBINGOSuccessMid-levelFull-timeUnited StatesCanada"Competitive" comp not givenClosedRemoteSee listing
28 Jan 24
BINGO
Green Means Go
Eh, It's Probably Fine
Seriously, Maybe Don't