No comp given
90 entries
Also in discipline:
Community 12
Experience 41
Knowledge & Education 17
Other 27
Success 102
Support 162
Technical & Engineering 62
Trust & Safety 33
All axes →
Also in role level:
Early Career 67
Entry-level 11
Executive 17
Head of / Director 81
Lead / Manager 110
Mid-level 90
Senior 70
All axes →
Also in salary:
"Competitive" comp not given 70
$0k-$50k 22
$100k-$150k 86
$150k-$200k 62
$200k-$250k 27
$250k-$300k 7
$300k+ 6
$50k-$100k 71
I DON'T EVEN THINK THEY KNOW 4
All axes →
Also in location:
Africa 4
Alabama 2
Alberta 3
Argentina 1
Arizona 13
Arkansas 2
Australia 5
Brazil 1
British Columbia 6
California 83
Canada 37
Chile 1
Colombia 1
Colorado 34
Connecticut 4
Costa Rica 1
Delaware 1
Ecuador 1
Egypt 1
Europe 9
Florida 24
France 1
Georgia 9
Germany 1
Idaho 2
Illinois 21
India 1
Indiana 5
Iowa 3
Ireland 8
IT IS A MYSTERY 13
Kansas 2
Kentucky 2
Lithuania 1
Louisiana 2
Maine 5
Maryland 7
Massachusetts 18
Mexico 8
Michigan 7
Middle East 3
Minnesota 3
Mississippi 3
Missouri 6
Montana 1
Nebraska 1
Nevada 3
New Hampshire 1
New Jersey 6
New Mexico 1
New York 68
North Carolina 12
North Dakota 1
Ohio 7
Oklahoma 3
Ontario 13
Oregon 10
Pennsylvania 8
Philippines 2
Poland 1
Portugal 1
Quebec 1
Rhode Island 2
Saskatchewan 1
South America 4
South Carolina 2
Sweden 1
Tennessee 6
Texas 34
United Kingdom 28
United States 356
US Central time zones 4
US Eastern time zones 9
US Western time zones 4
Utah 9
Virginia 11
Washington 18
Wisconsin 4
Worldwide 7
All axes →
Also in collection:
AI & Automation 18
BPOs 2
Certification 13
Community 1
Culture 10
Data & Insights 12
Education 9
Experience 88
Jobs 4
Knowledge & Writing 30
Leadership 34
Management 10
Operations 17
Quality 4
Retention, Revenue & Churn 14
Startups 3
Success 29
Support 70
Tech 20
Tools 2
Trust & Safety 1
All axes →
Filter these entries
Pick any · picks in one group widen, across groups narrow
Nothing matches
Nothing matches all of that.
Not under this tag, anyway. Drop one condition and see what's filed here.
Jobs
Technical Support Engineer
OpenClosed
Job description looks reasonable enough, but there's no salary transparency, so into Tread Carefully it goes.
ForterTread CarefullyTechnical & EngineeringMid-levelFull-timeHybridUnited KingdomNo comp givenClosed
ForterTread CarefullyTechnical & EngineeringMid-levelFull-timeHybridUnited KingdomNo comp givenClosedSee listing
11 Mar 24
Knowledge Base Specialist
OpenClosed
This actually seems like a fairly well-scoped role, but the lack of salary transparency and culture issues that surfaced in the Head of Support role put this in Tread Carefully.
Passion.ioTread CarefullyKnowledge & EducationEarly CareerFull-timeWorldwideNo comp givenClosedRemote
Passion.ioTread CarefullyKnowledge & EducationEarly CareerFull-timeWorldwideNo comp givenClosedRemoteSee listing
11 Mar 24
Head of Customer Support
OpenClosed
One day I'll have a whole Bad Job Bingo session without a SaaS company claiming to change the world but TODAY IS NOT THAT DAY
Passion.ioTread CarefullySupportHead of / DirectorFull-timeWorldwideNo comp givenClosedRemote
Passion.ioTread CarefullySupportHead of / DirectorFull-timeWorldwideNo comp givenClosedRemoteSee listing
11 Mar 24
Customer Success Intern (Summer 2024)
OpenClosed
Same concerns as with the Support Intern position – no indication of what the pay is or even if the internship is paid at all.
OktaTread CarefullySuccessInternshipFull-timeUnited StatesNo comp givenClosedRemote
OktaTread CarefullySuccessInternshipFull-timeUnited StatesNo comp givenClosedRemoteSee listing
10 Mar 24
Customer Support Program Management Intern (Summer 2024)
OpenClosed
I'm torn on this one. I don't think I've ever seen a Customer Support Intern anywhere else, so that Okta offers an intern program for this is very cool. But the fact that they don't say what the comp is makes me think they're just trying to get Support work on the cheap.
OktaTread CarefullySupportInternshipFull-timeUnited StatesNo comp givenClosedRemote
OktaTread CarefullySupportInternshipFull-timeUnited StatesNo comp givenClosedRemoteSee listing
10 Mar 24
Trainer and Content Manager
OpenClosed
As with the other two roles listed here, no salary given and no mention of benefits anywhere.
First DueTread CarefullyKnowledge & EducationSeniorFull-timeUnited StatesTravel RequiredNo comp givenClosedRemote
First DueTread CarefullyKnowledge & EducationSeniorFull-timeUnited StatesTravel RequiredNo comp givenClosedRemoteSee listing
10 Mar 24
Implementation Product Specialist - Fire Documentation/ePCR - Canada
OpenClosed
As with the Director of Support role, no comp given, no mention of benefits anywhere.
First DueTread CarefullySuccessEarly CareerFull-timeCanadaNo comp givenClosedRemote
First DueTread CarefullySuccessEarly CareerFull-timeCanadaNo comp givenClosedRemoteSee listing
10 Mar 24
Director of Support
OpenClosed
This isn't necessarily a red flag given the nature of First Due's product (software for EMS and Fire agencies), but when I read this I thought for sure they'd have a great compensation package to go with this requirement! But nope, they don't.
First DueTread CarefullySupportHead of / DirectorFull-timeUnited StatesNo comp givenClosedRemote
First DueTread CarefullySupportHead of / DirectorFull-timeUnited StatesNo comp givenClosedRemoteSee listing
10 Mar 24
Support Operations Manager
OpenClosed
I'm extremely confused. Maybe they posted the wrong job description under this job title?
OwnwellBINGOSupportMid-levelFull-timeOnsiteTexasUnited StatesNo comp givenClosed
OwnwellBINGOSupportMid-levelFull-timeOnsiteTexasUnited StatesNo comp givenClosedSee listing
29 Feb 24
Customer Success and Solutions Engineer
OpenClosed
I can't tell if the person who wrote this isn't fluent in English (which I'm not criticizing) or if it was written by AI and really poorly edited (which I am criticizing).
ZededaEh, It's Probably FineSuccessMid-levelFull-timeOnsiteCaliforniaUnited StatesNo comp givenClosed
ZededaEh, It's Probably FineSuccessMid-levelFull-timeOnsiteCaliforniaUnited StatesNo comp givenClosedSee listing
18 Feb 24
Director of Customer Service (Support)
OpenClosed
Company overall seems obsessed with "critical thinking" as an attribute, which makes me picture an office where people are, like, constantly running into closed doors. "Bob, Bob! She turned the doorknob! We're free! PUT HER RESUME ON THE TOP OF THE PILE."
Legacy.comBINGOSupportHead of / DirectorFull-timeIllinoisUnited StatesNo comp givenClosed
Legacy.comBINGOSupportHead of / DirectorFull-timeIllinoisUnited StatesNo comp givenClosedSee listing
14 Feb 24
Director of Customer Support
OpenClosed
Duties are pretty standard for a role like this, as are the qualifications. What's frustrating is the lack of standard info, like salary, benefits, or even normal hints about the rest of the company, so I'm putting it in Tread Carefully.
Piper MaddoxTread CarefullySupportHead of / DirectorFull-timeMassachusettsUnited StatesNo comp givenClosedRemote
Piper MaddoxTread CarefullySupportHead of / DirectorFull-timeMassachusettsUnited StatesNo comp givenClosedRemoteSee listing
14 Feb 24
Customer Service Representative
OpenClosed
This one originally appeared in Tread Carefully but I got word from a reader that it might just be a scam. Approach with extreme caution.
That's Great NewsBINGOSupportEntry-levelFull-timeConnecticutUnited StatesNo comp givenClosedRemote
That's Great NewsBINGOSupportEntry-levelFull-timeConnecticutUnited StatesNo comp givenClosedRemoteSee listing
14 Feb 24
Customer Support Lead
OpenClosed
There's a misalignment between the duties of this position and its seniority, and before you come at me with "they don't do titles! dudebro noises", they're at this very moment advertising for a Director of Engineering, so clearly they're familiar with the concept of leveling.
PulleyBINGOSupportLead / ManagerFull-timeUnited StatesCanadaNo comp givenClosedRemote
PulleyBINGOSupportLead / ManagerFull-timeUnited StatesCanadaNo comp givenClosedRemoteSee listing
14 Feb 24
Support Associate
OpenClosed
I think there's a lot of performance about culture happening on Pulley's Careers page, especially considering the explanation of culture they link to is a Twitter thread from 2020.
PulleyBINGOSupportEarly CareerFull-timeUnited StatesCanadaNo comp givenClosedRemote
PulleyBINGOSupportEarly CareerFull-timeUnited StatesCanadaNo comp givenClosedRemoteSee listing
14 Feb 24
Director of Technical Support
OpenClosed
Uh. Buckle in, my friends, because this one is A RIDE.
NetwrixSeriously, Maybe Don'tTechnical & EngineeringHead of / DirectorFull-timeUnited StatesNo comp givenClosedRemote
NetwrixSeriously, Maybe Don'tTechnical & EngineeringHead of / DirectorFull-timeUnited StatesNo comp givenClosedRemoteSee listing
14 Feb 24
Enterprise Customer Success Manager
OpenClosed
For the most part, the job description is well-written and honest, but no salary transparency means that this job goes into Tread Carefully.
CanvaTread CarefullySuccessMid-levelFull-timeOnsiteTexasUnited StatesNo comp givenClosed
CanvaTread CarefullySuccessMid-levelFull-timeOnsiteTexasUnited StatesNo comp givenClosedSee listing
03 Feb 24
Customer Success Specialist
OpenClosed
Not clear if it's US-Remote or Remote-Worldwide. Misalignment between duties/requirements and title/seniority. No mention of benefits anywhere that I can find, and application asks for desired pay.
QS Quacquarelli SymondsBINGOSuccessMid-levelFull-timeNo comp givenClosedRemote
QS Quacquarelli SymondsBINGOSuccessMid-levelFull-timeNo comp givenClosedRemoteSee listing
03 Feb 24
Patient Access Programs Operations Specialist
OpenClosed
What is with all the "Poorly-edited job description requires attention to detail" winners lately?
SmithRxBINGOOtherEarly CareerFull-timeOnsiteTexasUtahUnited StatesNo comp givenClosed
SmithRxBINGOOtherEarly CareerFull-timeOnsiteTexasUtahUnited StatesNo comp givenClosedSee listing
28 Jan 24
Patient Access Programs Operations Analyst
OpenClosed
After the first two poorly-edited job descriptions, it's just funny now.
SmithRxBINGOOtherEarly CareerFull-timeOnsiteTexasUtahUnited StatesNo comp givenClosed
SmithRxBINGOOtherEarly CareerFull-timeOnsiteTexasUtahUnited StatesNo comp givenClosedSee listing
28 Jan 24
Customer Experience Manager
OpenClosed
This seems intentionally worded to be confusing: "Exceptional 401k Match: We've got your financial future covered. Enjoy an 80% match of the first 10% deferral."
Momentus TechnologiesTread CarefullyExperienceMid-levelFull-timeUnited StatesCanadaSouth AmericaNo comp givenClosedRemote
Momentus TechnologiesTread CarefullyExperienceMid-levelFull-timeUnited StatesCanadaSouth AmericaNo comp givenClosedRemoteSee listing
28 Jan 24
Customer Success & Transformation Manager
OpenClosed
Listen this is nonsense but they're hiring a ton so just go to their website I'm gonna lay down on the floor for a minute
AiDashSeriously, Maybe Don'tSuccessMid-levelFull-timeUnited StatesUnited KingdomNo comp givenClosedRemote
AiDashSeriously, Maybe Don'tSuccessMid-levelFull-timeUnited StatesUnited KingdomNo comp givenClosedRemoteSee listing
28 Jan 24
Supervisor, Customer Success
OpenClosed
Basically a can of Chock Full O' Nopes.
SOCiBINGOSuccessLead / ManagerFull-timeUnited StatesNo comp givenClosedRemote
SOCiBINGOSuccessLead / ManagerFull-timeUnited StatesNo comp givenClosedRemoteSee listing
28 Jan 24
Senior Manager, Premium Support
OpenClosed
GitHubTread CarefullySupportLead / ManagerFull-timeAustraliaNo comp givenClosedRemote
GitHubTread CarefullySupportLead / ManagerFull-timeAustraliaNo comp givenClosedRemoteSee listing
28 Jan 24
Patient Access Programs Supervisor
OpenClosed
SmithRxBINGOOtherLead / ManagerFull-timeOnsiteTexasUnited StatesNo comp givenClosed
SmithRxBINGOOtherLead / ManagerFull-timeOnsiteTexasUnited StatesNo comp givenClosedSee listing
28 Jan 24
Technical Support Engineer
OpenClosed
I think maybe I drank a really bad batch of coffee because nothing makes sense anymore.
TorqBINGOTechnical & EngineeringSeniorFull-timeCosta RicaNo comp givenClosedRemote
TorqBINGOTechnical & EngineeringSeniorFull-timeCosta RicaNo comp givenClosedRemoteSee listing
28 Jan 24
Director of Customer Success USA
OpenClosed
Doesn't mention benefits anywhere in the job description or the Join Us page.
run:aiTread CarefullySuccessHead of / DirectorFull-timeUnited StatesNo comp givenClosedRemote
run:aiTread CarefullySuccessHead of / DirectorFull-timeUnited StatesNo comp givenClosedRemoteSee listing
20 Jan 24
Senior Customer Success Manager
OpenClosed
Candidates should have a strong attention to detail, but the company can't consistently capitalize its own name. Okay!
run:aiBINGOSuccessSeniorFull-timeUnited StatesNo comp givenClosedRemote
run:aiBINGOSuccessSeniorFull-timeUnited StatesNo comp givenClosedRemoteSee listing
20 Jan 24
VP Partner Support
OpenClosed
NuveiTread CarefullySupportExecutiveFull-timeArizonaUnited StatesNo comp givenClosedRemote
NuveiTread CarefullySupportExecutiveFull-timeArizonaUnited StatesNo comp givenClosedRemoteSee listing
19 Jan 24
Customer Support Advocate
OpenClosed
Job application is through Workday. My condolences.
ServiceTitanTread CarefullySupportEarly CareerFull-timeUtahUnited StatesNo comp givenClosedRemote
ServiceTitanTread CarefullySupportEarly CareerFull-timeUtahUnited StatesNo comp givenClosedRemoteSee listing
19 Jan 24
Client Support Associate
OpenClosed
This is a mid-senior role at least – major misalignment between title/responsibilities and requirements.
NuveiBINGOSupportMid-levelFull-timeUnited StatesNo comp givenClosedRemote
NuveiBINGOSupportMid-levelFull-timeUnited StatesNo comp givenClosedRemoteSee listing
19 Jan 24
Customer Success Operations Associate
OpenClosed
Same deal as with the Customer Success Manager – it's almost the exact same listing, including the degree requirements/GPA question, which seems like even more of a red flag.
PerformYardBINGOSuccessEarly CareerFull-timeVirginiaUnited StatesNo comp givenClosedRemote
PerformYardBINGOSuccessEarly CareerFull-timeVirginiaUnited StatesNo comp givenClosedRemoteSee listing
18 Jan 24
Customer Success Manager
OpenClosed
Quora says they value diversity and want individuals of all backgrounds to apply but then they disadvantage those folks in salary negotiations by not volunteering even a base comp. Let's stop letting companies get away with this empty, spineless talk, huh?
QuoraTread CarefullySuccessMid-levelFull-timeIrelandNo comp givenClosedRemote
QuoraTread CarefullySuccessMid-levelFull-timeIrelandNo comp givenClosedRemoteSee listing
18 Jan 24
Customer Success Manager
OpenClosed
I waffled on where this one should go (BINGO or Seriously, Maybe Don't). There's no Careers page, just a perfunctory EO statement at the bottom of their Jobs page along with a frankly alarming Values statement.
PerformYardBINGOSuccessEarly CareerFull-timeVirginiaUnited StatesNo comp givenClosedGhost Job?Remote
PerformYardBINGOSuccessEarly CareerFull-timeVirginiaUnited StatesNo comp givenClosedGhost Job?RemoteSee listing
18 Jan 24
Cable Support Specialist
OpenClosed
I'll take "What job description was written by AI?" for $400, Alex.
AppDirectBINGOSupportEarly CareerFull-timeHybridIllinoisUnited StatesNo comp givenClosed
AppDirectBINGOSupportEarly CareerFull-timeHybridIllinoisUnited StatesNo comp givenClosedSee listing
17 Jan 24
Migration Expert (Contractor)
OpenClosed
Compensation is per project depending on complexity, so no comp is not a red flag.
ConvertKitEh, It's Probably FineTechnical & EngineeringSeniorPart-timeContractUnited StatesEuropeNo comp givenClosedRemote
ConvertKitEh, It's Probably FineTechnical & EngineeringSeniorPart-timeContractUnited StatesEuropeNo comp givenClosedRemoteSee listing
15 Jan 24
Product Support Manager
OpenClosed
ShippoTread CarefullySupportLead / ManagerFull-timeMexicoNo comp givenClosedRemote
ShippoTread CarefullySupportLead / ManagerFull-timeMexicoNo comp givenClosedRemoteSee listing
15 Jan 24
Product Support Specialist
OpenClosed
Shippo isn’t nearly as transparent about this frontline role as they are about the Senior Manager, Product Support role, which doesn’t sit well with me.
ShippoTread CarefullySupportEarly CareerFull-timeMexicoNo comp givenClosedRemote
ShippoTread CarefullySupportEarly CareerFull-timeMexicoNo comp givenClosedRemoteSee listing
15 Jan 24
Customer Escalations Engineer - Switching
OpenClosed
Given the very different work locations, the lack of a comp range isn’t a red flag to me.
Cisco MerakiEh, It's Probably FineSupportSeniorFull-timeUnited KingdomPolandNo comp givenClosedRemote
Cisco MerakiEh, It's Probably FineSupportSeniorFull-timeUnited KingdomPolandNo comp givenClosedRemoteSee listing
15 Jan 24
Director, Technical Support
OpenClosed
Points in favor: up-front about the challenges facing the team. Points against: C-Suite is all men. No mention of benefits or comp, asks for salary expectations in application.
Duetto ResearchTread CarefullyTechnical & EngineeringHead of / DirectorFull-timeUS Eastern time zonesUnited StatesNo comp givenClosedRemote
Duetto ResearchTread CarefullyTechnical & EngineeringHead of / DirectorFull-timeUS Eastern time zonesUnited StatesNo comp givenClosedRemoteSee listing
15 Jan 24
Green Means Go
Eh, It's Probably Fine
BINGO
Seriously, Maybe Don't