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68 entries

Green Means Go: 5

Eh, It's Probably Fine: 23

Tread Carefully: 20

BINGO: 11

Seriously, Maybe Don't: 9

Also in discipline: Community 12 Experience 41 Knowledge & Education 17 Other 27 Success 102 Support 162 Technical & Engineering 62 Trust & Safety 33 All axes →

Also in role level: Early Career 67 Entry-level 11 Executive 17 Head of / Director 81 Lead / Manager 110 Mid-level 90 Senior 70 All axes →

Also in job type: Contract 6 Full-time 434 Internship 2 Part-time 1 Travel Required 12 All axes →

Also in work arrangement: Hybrid 69 Onsite 80 Remote 285 All axes →

Also in salary: "Competitive" comp not given 70 $0k-$50k 22 $100k-$150k 86 $150k-$200k 62 $200k-$250k 27 $250k-$300k 7 $300k+ 6 $50k-$100k 71 I DON'T EVEN THINK THEY KNOW 4 No comp given 90 All axes →

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BINGO By The Audience Eh, It's Probably Fine Green Means Go Seriously, Maybe Don't Tread Carefully

Community Experience Knowledge & Education Other Success Support Technical & Engineering Trust & Safety

Early Career Entry-level Executive Head of / Director Lead / Manager Mid-level Senior

Contract Full-time Hybrid Internship Onsite Part-time Remote Travel Required

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"Competitive" comp not given $0k-$50k $100k-$150k $150k-$200k $200k-$250k $250k-$300k $300k+ $50k-$100k I DON'T EVEN THINK THEY KNOW No comp given

1v1Me 86 Repairs Accenture Acentra Health ACLU AiDash Airbnb Airwallex AllTrails Alma AlphaSense AltScore Amazon AMC Networks Anthropic Apollo GraphQL Apollo.io AppDirect Arbor Education Ashby Atropos Health Autodesk Autone Axonius Babylist BetterCloud Billtrust Bilt Rewards Blacklane Bland AI Bolster Bonterra brightwheel Bullhorn Calendly Canva Capchase Caraway Home Carrot Fertility Certificial ChargePoint Check Checkr Cinder Circle Cisco Meraki Clio Clipboard Health Coactive Conduktor Conversica ConvertKit CoreLogic CoreWeave Cresta Current AI Dandy Datadog Datamaran Dispatch DispatchHealth Docker Doctronic DoorDash Dow Jones Drata DuckDuckGo Duetto Research Dutch ElevenLabs Empower Endra Eppo EvenUp Farther finally Findigs Finix Finout FinQuery First Due Flex Flo Flodesk Forge Nano Forter Fuel Cycle Gable Gartner GE Vernova Genesys GitHub GoodRx Google Grafana Labs Grindr Grubhub Guideline Guidewheel Handle

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AI & Automation BPOs Certification Community Culture Data & Insights Education Experience Jobs Knowledge & Writing Leadership Management Operations Quality Retention, Revenue & Churn Startups Success Support Tech Tools Trust & Safety

Academic Government Vendor published

One box, not two. Anything without the chip is somebody independent — it says who published a resource, not what it's worth. That call is yours.

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Jobs

Policy Design Manager, Child Safety and Emotional and Psychological Harm OpenClosed Yes, it's AI. I'm as surprised as you.

Green Means Go Not yet rated Green Means Go Senior Full-time Hybrid California New York United States $200k-$250k Closed Trust & Safety Anthropic Green Means GoSeniorFull-timeHybridCaliforniaNew YorkUnited States$200k-$250kClosedTrust & SafetyAnthropicSee listing HybridGreen Means GoSeniorFull-timeHybridCaliforniaNew YorkUnited States$200k-$250kClosedTrust & SafetyAnthropic 03 Feb 24

Vice President, Global Incident Management & Escalations OpenClosed Very wide salary range, but high enough that I don't think it really matters.

Eh, It's Probably Fine Not yet rated MongoDB Eh, It's Probably Fine Support Executive Full-time Hybrid New York California United States Ontario Canada Ireland Closed $300k+ MongoDBEh, It's Probably FineSupportExecutiveFull-timeHybridNew YorkCaliforniaUnited StatesOntarioCanadaIrelandClosed$300k+See listing HybridMongoDBEh, It's Probably FineSupportExecutiveFull-timeHybridNew YorkCaliforniaUnited StatesOntarioCanadaIrelandClosed$300k+ 03 Feb 24

Senior Director, Trust & Safety OpenClosed Excellent benefits, including 4-day work weeks. That *might* have something to do with the Kickstarter union. I'm just saying.

Eh, It's Probably Fine Not yet rated Kickstarter PBC Eh, It's Probably Fine Head of / Director Full-time California Colorado Connecticut Florida Georgia Illinois Massachusetts Maryland North Carolina New Jersey New York Oregon Virginia Washington United States Ontario British Columbia Canada United Kingdom $150k-$200k Closed Remote Trust & Safety Kickstarter PBCEh, It's Probably FineHead of / DirectorFull-timeCaliforniaColoradoConnecticutFloridaGeorgiaIllinoisMassachusettsMarylandNorth CarolinaNew JerseyNew YorkOregonVirginiaWashingtonUnited StatesOntarioBritish ColumbiaCanadaUnited Kingdom$150k-$200kClosedRemoteTrust & SafetySee listing RemoteKickstarter PBCEh, It's Probably FineHead of / DirectorFull-timeCaliforniaColoradoConnecticutFloridaGeorgiaIllinoisMassachusettsMarylandNorth CarolinaNew JerseyNew YorkOregonVirginiaWashingtonUnited StatesOntarioBritish ColumbiaCanadaUnited Kingdom$150k-$200kClosedRemoteTrust & Safety 01 Feb 24

Manager, Trust and Safety OpenClosed My friends. As a CX leader, I advise you to think very carefully before working in Trust & Safety for a company that routinely launches products before they've fully considered the risks and tactical challenges involved with said products.

Seriously, Maybe Don't Not yet rated Scale Seriously, Maybe Don't Lead / Manager Full-time Onsite California Washington New York United States $150k-$200k Closed Trust & Safety ScaleSeriously, Maybe Don'tLead / ManagerFull-timeOnsiteCaliforniaWashingtonNew YorkUnited States$150k-$200kClosedTrust & SafetySee listing OnsiteScaleSeriously, Maybe Don'tLead / ManagerFull-timeOnsiteCaliforniaWashingtonNew YorkUnited States$150k-$200kClosedTrust & Safety 01 Feb 24

Customer Experience Associate OpenClosed This job was mostly fine until we got to the "We're ideally seeking" section and then it was just downhill from there.

BINGO Not yet rated Bilt Rewards BINGO Experience Early Career Full-time Onsite New York United States $50k-$100k Closed Bilt RewardsBINGOExperienceEarly CareerFull-timeOnsiteNew YorkUnited States$50k-$100kClosedSee listing OnsiteBilt RewardsBINGOExperienceEarly CareerFull-timeOnsiteNew YorkUnited States$50k-$100kClosed 28 Jan 24

Quality Assurance CX Specialist OpenClosed Still no mention of benefits, still probably only offering $65k for an on-site non-entry level role in NYC.

Seriously, Maybe Don't Not yet rated Bilt Rewards Seriously, Maybe Don't Other Mid-level Full-time Onsite New York $50k-$100k Closed Bilt RewardsSeriously, Maybe Don'tOtherMid-levelFull-timeOnsiteNew York$50k-$100kClosedSee listing OnsiteBilt RewardsSeriously, Maybe Don'tOtherMid-levelFull-timeOnsiteNew York$50k-$100kClosed 28 Jan 24

Head of Support Engineering OpenClosed This is a critical role within the Engineering organization leading and scaling our Support Engineering team. You will own and drive Tecton’s customer-facing support efforts to the next level to provide a phenomenal user experience.

Eh, It's Probably Fine Not yet rated Tecton Eh, It's Probably Fine Technical & Engineering Head of / Director Full-time California Washington New York United States $150k-$200k Closed Remote TectonEh, It's Probably FineTechnical & EngineeringHead of / DirectorFull-timeCaliforniaWashingtonNew YorkUnited States$150k-$200kClosedRemoteSee listing RemoteTectonEh, It's Probably FineTechnical & EngineeringHead of / DirectorFull-timeCaliforniaWashingtonNew YorkUnited States$150k-$200kClosedRemote 28 Jan 24

Director of Customer Success OpenClosed I'll give Mosiac props on owning their job descriptions – I definitely think a person wrote this.

BINGO Not yet rated Mosaic BINGO Success Head of / Director Full-time Onsite New York "Competitive" comp not given Closed MosaicBINGOSuccessHead of / DirectorFull-timeOnsiteNew York"Competitive" comp not givenClosedSee listing OnsiteMosaicBINGOSuccessHead of / DirectorFull-timeOnsiteNew York"Competitive" comp not givenClosed 20 Jan 24

Director of Product Support OpenClosed As Director of Product Support, you’ll lead a team of knowledgeable and dedicated associates and managers in their work to support and grow our creators’ businesses while maintaining performance KPIs.

Eh, It's Probably Fine Not yet rated Teachable Eh, It's Probably Fine Support Head of / Director Full-time New York United States $150k-$200k Closed Remote TeachableEh, It's Probably FineSupportHead of / DirectorFull-timeNew YorkUnited States$150k-$200kClosedRemoteSee listing RemoteTeachableEh, It's Probably FineSupportHead of / DirectorFull-timeNew YorkUnited States$150k-$200kClosedRemote 15 Jan 24

Head of Product Support OpenClosed This one is listed under two different titles for a total of 4 times on their website. Not sure what’s up with that.

Eh, It's Probably Fine Not yet rated Wingspan Eh, It's Probably Fine Support Head of / Director Full-time New York United States $150k-$200k Closed Remote WingspanEh, It's Probably FineSupportHead of / DirectorFull-timeNew YorkUnited States$150k-$200kClosedRemoteSee listing RemoteWingspanEh, It's Probably FineSupportHead of / DirectorFull-timeNew YorkUnited States$150k-$200kClosedRemote 15 Jan 24

Senior Manager, BI Customer Experience OpenClosed Job application is through Workday. My condolences.

Eh, It's Probably Fine Not yet rated GoodRx Eh, It's Probably Fine Experience Lead / Manager Full-time Onsite California Washington New York $150k-$200k Closed GoodRxEh, It's Probably FineExperienceLead / ManagerFull-timeOnsiteCaliforniaWashingtonNew York$150k-$200kClosedSee listing OnsiteGoodRxEh, It's Probably FineExperienceLead / ManagerFull-timeOnsiteCaliforniaWashingtonNew York$150k-$200kClosed 15 Jan 24

Senior Manager, BPO Strategy & Operations OpenClosed Neither the title nor the compensation is aligned with the duties of this role, especially considering it’s on-site in NYC.

Tread Carefully Not yet rated MoneyLion Tread Carefully Other Senior Full-time Onsite New York $100k-$150k Closed MoneyLionTread CarefullyOtherSeniorFull-timeOnsiteNew York$100k-$150kClosedSee listing OnsiteMoneyLionTread CarefullyOtherSeniorFull-timeOnsiteNew York$100k-$150kClosed 15 Jan 24

Vice President of Customer Experience OpenClosed Our VP Customer Experience (CX) reports to the CEO and leads the three core teams delivering value across our entire customer portfolio - Customer Success, Professional Services and Global Technical Support.

Tread Carefully Not yet rated Kustomer Tread Carefully Experience Executive Full-time New York United States "Competitive" comp not given Closed Remote KustomerTread CarefullyExperienceExecutiveFull-timeNew YorkUnited States"Competitive" comp not givenClosedRemoteSee listing RemoteKustomerTread CarefullyExperienceExecutiveFull-timeNew YorkUnited States"Competitive" comp not givenClosedRemote 15 Jan 24

Support Team Lead OpenClosed The company claims this comp is highly competitive, however considering the duties of the role and the (at their own admission) highly-complex product and the fact it’s a FinTech company, I’m calling bullshit. Otherwise, it seems fine.

Eh, It's Probably Fine Not yet rated Mercury Eh, It's Probably Fine Support Lead / Manager Full-time California New York Oregon United States $100k-$150k Closed Remote MercuryEh, It's Probably FineSupportLead / ManagerFull-timeCaliforniaNew YorkOregonUnited States$100k-$150kClosedRemoteSee listing RemoteMercuryEh, It's Probably FineSupportLead / ManagerFull-timeCaliforniaNew YorkOregonUnited States$100k-$150kClosedRemote 15 Jan 24

Vice President of Customer Service OpenClosed Job application is through Workday. My condolences.

Eh, It's Probably Fine Not yet rated AMC Networks Eh, It's Probably Fine Support Executive Full-time Onsite New York United States $150k-$200k Closed AMC NetworksEh, It's Probably FineSupportExecutiveFull-timeOnsiteNew YorkUnited States$150k-$200kClosedSee listing OnsiteAMC NetworksEh, It's Probably FineSupportExecutiveFull-timeOnsiteNew YorkUnited States$150k-$200kClosed 15 Jan 24

Onboarding Specialist - Weekend Coverage (Contract) OpenClosed

Eh, It's Probably Fine Not yet rated Mercury Eh, It's Probably Fine Success Early Career Contract California New York Oregon United States $50k-$100k Closed MercuryEh, It's Probably FineSuccessEarly CareerContractCaliforniaNew YorkOregonUnited States$50k-$100kClosedSee listing MercuryEh, It's Probably FineSuccessEarly CareerContractCaliforniaNew YorkOregonUnited States$50k-$100kClosed 15 Jan 24

Senior CX Strategy and Operations Manager OpenClosed Job application is through Workday. My condolences.

Eh, It's Probably Fine Not yet rated GoodRx Eh, It's Probably Fine Experience Senior Full-time Onsite California Washington New York United States $100k-$150k Closed GoodRxEh, It's Probably FineExperienceSeniorFull-timeOnsiteCaliforniaWashingtonNew YorkUnited States$100k-$150kClosedSee listing OnsiteGoodRxEh, It's Probably FineExperienceSeniorFull-timeOnsiteCaliforniaWashingtonNew YorkUnited States$100k-$150kClosed 15 Jan 24

Head of Platform and Community OpenClosed This is an alarmingly low salary for what appears to be at least 3 roles in one. Other flags: poorly edited job description, random mentions of required skills unrelated to job title, generic offering of “Benefits and health insurance.”

BINGO Not yet rated Pollen BINGO Head of / Director Full-time New York United States $100k-$150k Closed Remote Community PollenBINGOHead of / DirectorFull-timeNew YorkUnited States$100k-$150kClosedRemoteCommunitySee listing RemotePollenBINGOHead of / DirectorFull-timeNew YorkUnited States$100k-$150kClosedRemoteCommunity 15 Jan 24

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