Remote
285 entries
Green Means Go: 21
Eh, It's Probably Fine: 74
Tread Carefully: 94
BINGO: 62
Seriously, Maybe Don't: 33
Also in discipline:
Community 12
Experience 41
Knowledge & Education 17
Other 27
Success 102
Support 162
Technical & Engineering 62
Trust & Safety 33
All axes →
Also in role level:
Early Career 67
Entry-level 11
Executive 17
Head of / Director 81
Lead / Manager 110
Mid-level 90
Senior 70
All axes →
Also in salary:
"Competitive" comp not given 70
$0k-$50k 22
$100k-$150k 86
$150k-$200k 62
$200k-$250k 27
$250k-$300k 7
$300k+ 6
$50k-$100k 71
I DON'T EVEN THINK THEY KNOW 4
No comp given 90
All axes →
Also in location:
Africa 4
Alabama 2
Alberta 3
Argentina 1
Arizona 13
Arkansas 2
Australia 5
Brazil 1
British Columbia 6
California 83
Canada 37
Chile 1
Colombia 1
Colorado 34
Connecticut 4
Costa Rica 1
Delaware 1
Ecuador 1
Egypt 1
Europe 9
Florida 24
France 1
Georgia 9
Germany 1
Idaho 2
Illinois 21
India 1
Indiana 5
Iowa 3
Ireland 8
IT IS A MYSTERY 13
Kansas 2
Kentucky 2
Lithuania 1
Louisiana 2
Maine 5
Maryland 7
Massachusetts 18
Mexico 8
Michigan 7
Middle East 3
Minnesota 3
Mississippi 3
Missouri 6
Montana 1
Nebraska 1
Nevada 3
New Hampshire 1
New Jersey 6
New Mexico 1
New York 68
North Carolina 12
North Dakota 1
Ohio 7
Oklahoma 3
Ontario 13
Oregon 10
Pennsylvania 8
Philippines 2
Poland 1
Portugal 1
Quebec 1
Rhode Island 2
Saskatchewan 1
South America 4
South Carolina 2
Sweden 1
Tennessee 6
Texas 34
United Kingdom 28
United States 356
US Central time zones 4
US Eastern time zones 9
US Western time zones 4
Utah 9
Virginia 11
Washington 18
Wisconsin 4
Worldwide 7
All axes →
Also in collection:
AI & Automation 18
BPOs 2
Certification 13
Community 1
Culture 10
Data & Insights 12
Education 9
Experience 88
Jobs 4
Knowledge & Writing 30
Leadership 34
Management 10
Operations 17
Quality 4
Retention, Revenue & Churn 14
Startups 3
Success 29
Support 70
Tech 20
Tools 2
Trust & Safety 1
All axes →
Filter these entries
Pick any · picks in one group widen, across groups narrow
Nothing matches
Nothing matches all of that.
Not under this tag, anyway. Drop one condition and see what's filed here.
Jobs
Head of Technical Support
OpenClosed
Friends. You're in sales. You know pretty words like "competitive," "generous," and "comprehensive" mean nothing unless there's data to back them up. What are the numbers? Tell me the numbers!
Tread Carefully
Not yet rated
NooksTread CarefullyTechnical & EngineeringHead of / DirectorFull-timeUnited States"Competitive" comp not givenClosedRemote
NooksTread CarefullyTechnical & EngineeringHead of / DirectorFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing
06 Oct 24
Senior Customer Support Representative
OpenClosed
The red flag/green flag guy is now levitating, surrounded by an impossibly bright red glow cloud.
Solutions By TextSupportSeniorFull-timeIT IS A MYSTERY"Competitive" comp not givenClosedRemote
Solutions By TextSupportSeniorFull-timeIT IS A MYSTERY"Competitive" comp not givenClosedRemoteSee listing
06 Oct 24
Customer Support Representative
OpenClosed
I want you to imagine that red flag/green flag guy from Instagram just running back and forth across a field with a sea of red waving majestically behind him.
Seriously, Maybe Don't
Not yet rated
Solutions By TextSeriously, Maybe Don'tSupportEarly CareerFull-timeIT IS A MYSTERY"Competitive" comp not givenClosedRemote
Solutions By TextSeriously, Maybe Don'tSupportEarly CareerFull-timeIT IS A MYSTERY"Competitive" comp not givenClosedRemoteSee listing
06 Oct 24
Customer Operations Lead
OpenClosed
This role will already be leading the whole Support function, that it's not already at least a manager-level role is, frankly, absurd.
Seriously, Maybe Don't
Not yet rated
MotionSeriously, Maybe Don'tSupportLead / ManagerFull-timeUnited States$100k-$150kClosedRemote
MotionSeriously, Maybe Don'tSupportLead / ManagerFull-timeUnited States$100k-$150kClosedRemoteSee listing
22 Sep 24
Onboarding Manager
OpenClosed
Seems like a pretty straightforward onboarding role, with the usual startup suspects ("fun" team, fast-paced environment, adapt to change/challenges, let's do the time warp again). Nothing too concerning, and the pay is good for an early-career gig.
Eh, It's Probably Fine
Not yet rated
MangomintEh, It's Probably FineSuccessEarly CareerFull-timeUnited States$50k-$100kClosedRemote
MangomintEh, It's Probably FineSuccessEarly CareerFull-timeUnited States$50k-$100kClosedRemoteSee listing
22 Sep 24
Customer Support Specialist
OpenClosed
Overall, though, this job seems pretty straightforward, the benefits are fine, and the pay is good for a fairly entry-level remote role. Nice to see a solid Eh, It's Probably Fine for this week's issue.
Eh, It's Probably Fine
Not yet rated
MangomintEh, It's Probably FineSupportEarly CareerFull-timeUnited States$50k-$100kClosedRemote
MangomintEh, It's Probably FineSupportEarly CareerFull-timeUnited States$50k-$100kClosedRemoteSee listing
22 Sep 24
Sr Director, Customer Experience
OpenClosed
It is so infuriating when companies want the credit of giving a salary without actually giving the salary, which is such utter bullshit, especially from a company with stated values of "Trustworthiness" and "Accountability."
Tread Carefully
Not yet rated
StrideTread CarefullyExperienceHead of / DirectorFull-timeVirginiaUnited States$100k-$150kClosedRemote
StrideTread CarefullyExperienceHead of / DirectorFull-timeVirginiaUnited States$100k-$150kClosedRemoteSee listing
22 Sep 24
Head of Customer Support
OpenClosed
Oh wow, how unique brightwheel is! Because most startups move like molasses and expect their people to come in and fail immediately and repeatedly.
Seriously, Maybe Don't
Not yet rated
brightwheelSeriously, Maybe Don'tSupportHead of / DirectorFull-timeUnited States$150k-$200kClosedRemote
brightwheelSeriously, Maybe Don'tSupportHead of / DirectorFull-timeUnited States$150k-$200kClosedRemoteSee listing
15 Sep 24
Customer Support Advocate
OpenClosed
The main ones: Fast-paced environment, rapidly changing requirements, poorly-edited JD requires attention to detail, JD doesn't mention benefits at all, and salary for leadership roles is good but not for frontline roles.
BINGO
Not yet rated
brightwheelBINGOSupportEarly CareerFull-timeUnited StatesClosed$0k-$50kRemote
brightwheelBINGOSupportEarly CareerFull-timeUnited StatesClosed$0k-$50kRemoteSee listing
15 Sep 24
Head of Customer Success
OpenClosed
Nope, that's...that's the salary. That's the real salary in reality.
Seriously, Maybe Don't
Not yet rated
AltScoreSeriously, Maybe Don'tSuccessHead of / DirectorFull-timeArgentinaBrazilChileEcuadorMexicoUnited States$50k-$100kClosedRemote
AltScoreSeriously, Maybe Don'tSuccessHead of / DirectorFull-timeArgentinaBrazilChileEcuadorMexicoUnited States$50k-$100kClosedRemoteSee listing
15 Sep 24
Customer Success Manager
OpenClosed
See the Senior Customer Success Manager position for what Oyster did that pissed me off so much that I automatically BINGOed out this one too.
BINGO
Not yet rated
OysterBINGOSuccessMid-levelFull-timeEuropeMiddle EastAfricaNo comp givenClosedRemote
OysterBINGOSuccessMid-levelFull-timeEuropeMiddle EastAfricaNo comp givenClosedRemoteSee listing
15 Sep 24
Senior Customer Success Manager (Fixed Term Cover)
OpenClosed
I don't even care what the rest of the job description says. I am invoking my power as Supreme Bad Job Bingo Dictator to automatically BINGO this company out.
BINGO
Not yet rated
OysterBINGOSuccessSeniorFull-timeContractEuropeMiddle EastAfricaNo comp givenClosedRemote
OysterBINGOSuccessSeniorFull-timeContractEuropeMiddle EastAfricaNo comp givenClosedRemoteSee listing
15 Sep 24
Director, Support
OpenClosed
It seems like a pretty straightforward Director role, but this is one of those times where playing Bad Job Bingo is more an art than a science because I'm getting a weird vibe from this job description.
Tread Carefully
Not yet rated
Instinct ScienceTread CarefullySupportHead of / DirectorFull-timeUnited States$100k-$150kClosedRemote
Instinct ScienceTread CarefullySupportHead of / DirectorFull-timeUnited States$100k-$150kClosedRemoteSee listing
08 Sep 24
Product Manager, Support Experience
OpenClosed
This role sounds fascinating and the pay is fantastic. I see no flags, so we've got our first (and only?) Green Means Go of the week.
Green Means Go
Not yet rated
StripeGreen Means GoSupportMid-levelFull-timeUnited States$200k-$250kClosedRemote
StripeGreen Means GoSupportMid-levelFull-timeUnited States$200k-$250kClosedRemoteSee listing
08 Sep 24
Senior Manager, Help Center
OpenClosed
Seems like an awesome role with equally awesome pay.
Eh, It's Probably Fine
Not yet rated
CalendlyEh, It's Probably FineKnowledge & EducationLead / ManagerFull-timeUnited States$150k-$200kClosedRemote
CalendlyEh, It's Probably FineKnowledge & EducationLead / ManagerFull-timeUnited States$150k-$200kClosedRemoteSee listing
08 Sep 24
CX Systems Administrator III
OpenClosed
Seems like an interesting role that doesn't come up often. We have the usual suspects ("fast-paced, dynamic environment," hello darkness, my old friend), but otherwise, nothing especially worrisome.
Eh, It's Probably Fine
Not yet rated
CalendlyEh, It's Probably FineOtherSeniorFull-timeUnited States$100k-$150kClosedRemote
CalendlyEh, It's Probably FineOtherSeniorFull-timeUnited States$100k-$150kClosedRemoteSee listing
08 Sep 24
Manager, Customer Service
OpenClosed
I'm surprised that they provide a salary range for their frontline role but not for this manager role. The way the bullet is phrased makes me wonder if it's a genuine, accidental oversight, but regardless – the lack of salary transparency means this has to go into Tread Carefully.
Tread Carefully
Not yet rated
86 RepairsTread CarefullySupportLead / ManagerFull-timeUnited States"Competitive" comp not givenClosedRemote
86 RepairsTread CarefullySupportLead / ManagerFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing
08 Sep 24
Customer Service Specialist: Evenings & Weekends
OpenClosed
The difference is that this role is pretty entry-level and offers an avenue for folks in hospitality-based customer service roles to transition into a remote tech support role, gaining valuable startup experience in the meantime.
Eh, It's Probably Fine
Not yet rated
86 RepairsEh, It's Probably FineSupportEntry-levelFull-timeUnited States$50k-$100kClosedRemote
86 RepairsEh, It's Probably FineSupportEntry-levelFull-timeUnited States$50k-$100kClosedRemoteSee listing
08 Sep 24
Customer Experience Lead
OpenClosed
Not much to say about this one except that I'm irritated this leadership role is salaried and more adequately compensated while the frontline roles are not. That's some bullshit, Ramp.
Tread Carefully
Not yet rated
RampTread CarefullyExperienceLead / ManagerFull-timeFloridaNew YorkUnited States$50k-$100kClosedRemote
RampTread CarefullyExperienceLead / ManagerFull-timeFloridaNew YorkUnited States$50k-$100kClosedRemoteSee listing
08 Sep 24
Customer Experience Agent
OpenClosed
I don't know about Miami, but $46.8K – $55K is shitty pay for a non-entry-level fintech support role in New York, even if it's remote.
Tread Carefully
Not yet rated
RampTread CarefullyExperienceEarly CareerFull-timeFloridaNew YorkUnited StatesClosedGhost Job?Remote$0k-$50k
RampTread CarefullyExperienceEarly CareerFull-timeFloridaNew YorkUnited StatesClosedGhost Job?Remote$0k-$50kSee listing
08 Sep 24
Director of Support
OpenClosed
Not provide fast responses and resolutions or excellent customer service, but fast TIMES and SCORES. Goddamn.
Seriously, Maybe Don't
Not yet rated
LevelSeriously, Maybe Don'tSupportHead of / DirectorFull-timeIT IS A MYSTERYTravel RequiredNo comp givenClosedRemote
LevelSeriously, Maybe Don'tSupportHead of / DirectorFull-timeIT IS A MYSTERYTravel RequiredNo comp givenClosedRemoteSee listing
08 Sep 24
Vice President, Customer Support
OpenClosed
Ladies, Gentlemen, Undecided, and Robots, it's the Incredible... Shrinking... Compensation Package! So great that you can't see it! Incredible because it's beyond imagining! Embark with Apollo.io on a fascinating adventure into the unknown!
Seriously, Maybe Don't
Not yet rated
Apollo.ioSeriously, Maybe Don'tSupportExecutiveFull-timeUnited States"Competitive" comp not givenClosedRemote
Apollo.ioSeriously, Maybe Don'tSupportExecutiveFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing
08 Sep 24
Manager of Elite Customer Experience
OpenClosed
This is the job description equivalent of that "This is fine" cartoon.
BINGO
Not yet rated
FlexBINGOExperienceLead / ManagerFull-timeWorldwide"Competitive" comp not givenClosedGhost Job?Remote
FlexBINGOExperienceLead / ManagerFull-timeWorldwide"Competitive" comp not givenClosedGhost Job?RemoteSee listing
08 Sep 24
Director, Healthcare Support & Operations
OpenClosed
Maybe it's just me, but it feels like they're asking this Director position to do a lot. It almost reads as if they asked ChatGPT for a Director of Support & Ops job description and then didn't whittle it down at all to fit this specific role.
Tread Carefully
Not yet rated
ŌuraTread CarefullySupportHead of / DirectorFull-timeCaliforniaUnited StatesTravel Required"Competitive" comp not givenClosedRemote
ŌuraTread CarefullySupportHead of / DirectorFull-timeCaliforniaUnited StatesTravel Required"Competitive" comp not givenClosedRemoteSee listing
07 Sep 24
Vice President, Customer Care
OpenClosed
You should do a general internet search for Therapy Brands. The results are...not good, particularly in light of the fuss they make about how awesome they are on their Careers page.
Seriously, Maybe Don't
Not yet rated
Therapy BrandsSeriously, Maybe Don'tSupportExecutiveFull-timeAlabamaArkansasArizonaColoradoConnecticutDelawareFloridaGeorgiaKansasKentuckyLouisianaMaineMassachusettsIdahoIowaMichiganMinnesotaMarylandMississippiMissouriMontanaNebraskaNorth CarolinaNorth DakotaNew HampshireNew JerseyNew MexicoNew YorkNevadaOhioOklahomaOregonPennsylvaniaRhode IslandIllinoisSouth CarolinaTennesseeTexasUtahVirginiaWashingtonWisconsinIndianaNo comp givenClosedRemote
Therapy BrandsSeriously, Maybe Don'tSupportExecutiveFull-timeAlabamaArkansasArizonaColoradoConnecticutDelawareFloridaGeorgiaKansasKentuckyLouisianaMaineMassachusettsIdahoIowaMichiganMinnesotaMarylandMississippiMissouriMontanaNebraskaNorth CarolinaNorth DakotaNew HampshireNew JerseyNew MexicoNew YorkNevadaOhioOklahomaOregonPennsylvaniaRhode IslandIllinoisSouth CarolinaTennesseeTexasUtahVirginiaWashingtonWisconsinIndianaNo comp givenClosedRemoteSee listing
01 Sep 24
Technical Support Engineer
OpenClosed
I don't know, y'all; my spidey sense is tingling with this one. It could be nothing, but just...tread very carefully.
Tread Carefully
Not yet rated
Orderly NetworkTread CarefullyTechnical & EngineeringMid-levelFull-timeWorldwideNo comp givenClosedGhost Job?Remote
Orderly NetworkTread CarefullyTechnical & EngineeringMid-levelFull-timeWorldwideNo comp givenClosedGhost Job?RemoteSee listing
01 Sep 24
Customer Experience Representative
OpenClosed
If the job descriptions mentioned tiny little things like compensation and benefits, I might not judge them so harshly, but it doesn't.
BINGO
Not yet rated
SolaceBINGOExperienceEarly CareerFull-timeIT IS A MYSTERYNo comp givenClosedRemote
SolaceBINGOExperienceEarly CareerFull-timeIT IS A MYSTERYNo comp givenClosedRemoteSee listing
01 Sep 24
Customer Experience Agent
OpenClosed
There's not a ton here, but what is here points to BINGO: no benefits, no salary transparency, and not-great culture signals.
BINGO
Not yet rated
TiltBINGOExperienceEarly CareerIT IS A MYSTERY"Competitive" comp not givenClosedRemote
TiltBINGOExperienceEarly CareerIT IS A MYSTERY"Competitive" comp not givenClosedRemoteSee listing
01 Sep 24
Customer Success Engineer
OpenClosed
Yes, I am putting this in Green Means Go despite no salary transparency, only because the hiring location is Europe / Middle East / Africa, which is so broad that it makes giving an actual salary range genuinely difficult, and everything else is just positive signals.
Green Means Go
Not yet rated
EppoGreen Means GoSuccessMid-levelFull-timeEuropeMiddle EastAfricaNo comp givenClosedRemote
EppoGreen Means GoSuccessMid-levelFull-timeEuropeMiddle EastAfricaNo comp givenClosedRemoteSee listing
01 Sep 24
Customer Success Manager
OpenClosed
I thought this was probably otherwise okay until we hit the "Personal Characteristics" section, which was just one red flag after another. Not to mention the "What's In It For You?" section contains no actual benefits, and we've got ourselves a BINGO.
BINGO
Not yet rated
GuidewheelBINGOSuccessMid-levelFull-timeIT IS A MYSTERYNo comp givenClosedRemote
GuidewheelBINGOSuccessMid-levelFull-timeIT IS A MYSTERYNo comp givenClosedRemoteSee listing
01 Sep 24
Technical Customer Success Manager
OpenClosed
Kong shows their heart in their values and in the job description. I can see the shape of what they're trying to do, so I'm willing to extend the benefit of the doubt and assume they'll grow over time. I guess we'll see what I hear and how they fare in future JDs!
Eh, It's Probably Fine
Not yet rated
KongEh, It's Probably FineSuccessMid-levelFull-timeUnited States$150k-$200kClosedRemote
KongEh, It's Probably FineSuccessMid-levelFull-timeUnited States$150k-$200kClosedRemoteSee listing
01 Sep 24
Support Engineer
OpenClosed
Identical to the other Support Engineer roles for Grafana, just in a different US time zone. Still great.
Green Means Go
Not yet rated
Grafana LabsGreen Means GoTechnical & EngineeringMid-levelFull-timeUS Central time zones$100k-$150kClosedRemote
Grafana LabsGreen Means GoTechnical & EngineeringMid-levelFull-timeUS Central time zones$100k-$150kClosedRemoteSee listing
31 Aug 24
Support Engineer
OpenClosed
Oh my dog, y'all! Y'ALL. THERE'S SALARY TRANSPARENCY FOR THIS INTERNATIONAL ROLE!!!
Green Means Go
Not yet rated
Grafana LabsGreen Means GoTechnical & EngineeringMid-levelFull-timeSweden$50k-$100kClosedRemote
Grafana LabsGreen Means GoTechnical & EngineeringMid-levelFull-timeSweden$50k-$100kClosedRemoteSee listing
31 Aug 24
Support Engineer
OpenClosed
Oh my dog, y'all! Y'ALL. THERE'S SALARY TRANSPARENCY FOR THIS INTERNATIONAL ROLE!!!
Green Means Go
Not yet rated
Grafana LabsGreen Means GoTechnical & EngineeringMid-levelFull-timeIndia$50k-$100kClosedRemote
Grafana LabsGreen Means GoTechnical & EngineeringMid-levelFull-timeIndia$50k-$100kClosedRemoteSee listing
31 Aug 24
Support Engineer
OpenClosed
Y'all. They just...describe what they want. They're not asking for "intelligent rockstars!" I'm verklempt.
Green Means Go
Not yet rated
Grafana LabsGreen Means GoTechnical & EngineeringMid-levelFull-timeUS Western time zonesUS Central time zonesUS Eastern time zonesUnited States$100k-$150kClosedRemote
Grafana LabsGreen Means GoTechnical & EngineeringMid-levelFull-timeUS Western time zonesUS Central time zonesUS Eastern time zonesUnited States$100k-$150kClosedRemoteSee listing
31 Aug 24
Manager of Technical Support
OpenClosed
It is galling – to say the least – to see Siena hiring human support for their product when they're happy enough for it to fuel an exaggerated AI craze that's led to a CX employment crisis everywhere else. The words irony and hypocrisy come to mind.
Seriously, Maybe Don't
Not yet rated
SienaSeriously, Maybe Don'tTechnical & EngineeringLead / ManagerFull-timeTexasMassachusettsColoradoFloridaNew YorkOregonUnited StatesOntarioCanadaIrelandUnited KingdomPortugalEurope"Competitive" comp not givenClosedRemote
SienaSeriously, Maybe Don'tTechnical & EngineeringLead / ManagerFull-timeTexasMassachusettsColoradoFloridaNew YorkOregonUnited StatesOntarioCanadaIrelandUnited KingdomPortugalEurope"Competitive" comp not givenClosedRemoteSee listing
31 Aug 24
Community Support Specialist
OpenClosed
I think they're asking this role to do a lot of things, and unless they're hiring more than one person through this listing, I'm worried about the long-term success and energy of whoever ends up in it.
Eh, It's Probably Fine
Not yet rated
DuckDuckGoEh, It's Probably FineSeniorFull-timeUnited StatesCanadaUnited Kingdom$50k-$100kClosedRemoteCommunity
DuckDuckGoEh, It's Probably FineSeniorFull-timeUnited StatesCanadaUnited Kingdom$50k-$100kClosedRemoteCommunitySee listing
30 Aug 24
Senior Director, Customer Support
OpenClosed
Overall, while I don't think there are any major flags, the USD salary range is a little low for a Senior Director role of this type, so I'm going to put it in Eh, It's Probably Fine.
Eh, It's Probably Fine
Not yet rated
ClioEh, It's Probably FineSupportHead of / DirectorFull-timeUnited States$150k-$200kClosedRemote
ClioEh, It's Probably FineSupportHead of / DirectorFull-timeUnited States$150k-$200kClosedRemoteSee listing
25 Aug 24
Customer Success Operations Manager
OpenClosed
Assuming this isn't just for show and they really are rewarding existing employee work and loyalty, it seems like a green flag to me. Overall, this is a clear job description and I see nothing but positive culture signals, so I'm throwing this in Green Means Go!
Green Means Go
Not yet rated
ClioGreen Means GoSuccessLead / ManagerFull-timeBritish ColumbiaAlbertaOntarioCanadaUnited States$50k-$100kClosedRemote
ClioGreen Means GoSuccessLead / ManagerFull-timeBritish ColumbiaAlbertaOntarioCanadaUnited States$50k-$100kClosedRemoteSee listing
25 Aug 24
Senior Manager, Risk and Compliance Operations
OpenClosed
This role is not a purely CX role, but it does have a clear CX Ops focus, so I'm comfortable listing it here.
Eh, It's Probably Fine
Not yet rated
AirbnbEh, It's Probably FineOtherLead / ManagerFull-timeUnited States$200k-$250kClosedRemote
AirbnbEh, It's Probably FineOtherLead / ManagerFull-timeUnited States$200k-$250kClosedRemoteSee listing
25 Aug 24
Premium Support Associate
OpenClosed
Not being clear about salary upfront wastes everyone's time and demonstrates a lack of respect for a candidate's experience. (This is true regardless of where in the world the role is based.) All that to say: show me the money, Airbnb.
Tread Carefully
Not yet rated
AirbnbTread CarefullySupportMid-levelFull-timeAlbertaOntarioBritish ColumbiaQuebecSaskatchewanCanadaNo comp givenClosedRemote
AirbnbTread CarefullySupportMid-levelFull-timeAlbertaOntarioBritish ColumbiaQuebecSaskatchewanCanadaNo comp givenClosedRemoteSee listing
25 Aug 24
Lead Knowledge Strategist
OpenClosed
Would be in Eh, It's Probably Fine if not for the lack of salary transparency. It's your own fault, Airbnb.
Tread Carefully
Not yet rated
AirbnbTread CarefullyKnowledge & EducationLead / ManagerFull-timeIrelandNo comp givenClosedRemote
AirbnbTread CarefullyKnowledge & EducationLead / ManagerFull-timeIrelandNo comp givenClosedRemoteSee listing
25 Aug 24
Knowledge Strategist (Global)
OpenClosed
Boo, no salary transparency. Companies should always be transparent, not just when they have to be! I expected better from you, Airbnb.
Tread Carefully
Not yet rated
AirbnbTread CarefullyKnowledge & EducationSeniorFull-timeIrelandNo comp givenClosedRemote
AirbnbTread CarefullyKnowledge & EducationSeniorFull-timeIrelandNo comp givenClosedRemoteSee listing
25 Aug 24
Knowledge Strategist
OpenClosed
Sounds like a neat Knowledge role, and the pay is great (especially for Knowledge work, which is often undervalued).
Eh, It's Probably Fine
Not yet rated
AirbnbEh, It's Probably FineKnowledge & EducationSeniorFull-timeAlabamaCaliforniaFloridaGeorgiaIllinoisMinnesotaMississippiNevadaNew JerseyNew YorkNorth CarolinaOhioOregonPennsylvaniaTennesseeTexasWashington$100k-$150kClosedRemote
AirbnbEh, It's Probably FineKnowledge & EducationSeniorFull-timeAlabamaCaliforniaFloridaGeorgiaIllinoisMinnesotaMississippiNevadaNew JerseyNew YorkNorth CarolinaOhioOregonPennsylvaniaTennesseeTexasWashington$100k-$150kClosedRemoteSee listing
25 Aug 24
Senior Manager, Community Support PMO
OpenClosed
Looks like an interesting, meaty role, and I see no major flags. Pay is fantastic.
Eh, It's Probably Fine
Not yet rated
AirbnbEh, It's Probably FineSupportLead / ManagerFull-timeUnited StatesClosedRemote$200k-$250k
AirbnbEh, It's Probably FineSupportLead / ManagerFull-timeUnited StatesClosedRemote$200k-$250kSee listing
25 Aug 24
Senior Program Manager, Community Support
OpenClosed
Love how these companies are independently committing to the theme this week.
Eh, It's Probably Fine
Not yet rated
AirbnbEh, It's Probably FineSupportLead / ManagerFull-timeUnited States$150k-$200kClosedRemote
AirbnbEh, It's Probably FineSupportLead / ManagerFull-timeUnited States$150k-$200kClosedRemoteSee listing
25 Aug 24
Technical Support Engineer (L5)
OpenClosed
Seems great, and the salary is amazing.
Eh, It's Probably Fine
Not yet rated
NetflixEh, It's Probably FineTechnical & EngineeringMid-levelFull-timeCaliforniaUnited StatesClosed$300k+Remote
NetflixEh, It's Probably FineTechnical & EngineeringMid-levelFull-timeCaliforniaUnited StatesClosed$300k+RemoteSee listing
25 Aug 24
Player Support Lead
OpenClosed
The role itself seems fine, but the salary range is very wide, and the low end is way too low for a Lead role (especially at a company like Netflix). I don't think that's enough to put it in Tread Carefully, but I would ask about it if I were a candidate.
Eh, It's Probably Fine
Not yet rated
NetflixEh, It's Probably FineSupportLead / ManagerFull-timeCaliforniaUnited States$150k-$200kClosedRemote
NetflixEh, It's Probably FineSupportLead / ManagerFull-timeCaliforniaUnited States$150k-$200kClosedRemoteSee listing
25 Aug 24
Investigations & Response Manager, Customer Trust & Privacy
OpenClosed
Seems like a pretty straightforward role with no major flags. The salary is, of course, Netflix generous.
Eh, It's Probably Fine
Not yet rated
NetflixEh, It's Probably FineLead / ManagerFull-timeCaliforniaUnited States$200k-$250kClosedRemoteTrust & Safety
NetflixEh, It's Probably FineLead / ManagerFull-timeCaliforniaUnited States$200k-$250kClosedRemoteTrust & SafetySee listing
25 Aug 24
Senior Contact Center Operations Strategist
OpenClosed
Seems fine, very corporate, but they're honest about that. Benefits are fine; pay is mostly okay – I think the low end is a little too low for a senior role, but not so low that it's a major flag.
Eh, It's Probably Fine
Not yet rated
GenesysEh, It's Probably FineSupportSeniorFull-timeColoradoIndianaUnited States$100k-$150kClosedRemote
GenesysEh, It's Probably FineSupportSeniorFull-timeColoradoIndianaUnited States$100k-$150kClosedRemoteSee listing
25 Aug 24