AI
+14

Jul 1, 2024
•
27 min read
These aren't small groups of fans trading fanfiction and fanart about their favorite ships and characters – these are endlessly ravenous robots whose appetites for intellectual property have the potential to destroy the livelihoods of artists from across the spectrum of creative life.

AI
+22

Feb 29, 2024
•
35 min read
In which I fool myself into thinking I can speed-run through the latest news, more good stuff, and the most unhinged job listing I've reviewed yet.

Zendesk
+12

Jan 14, 2024
•
26 min read
Enter the Support Human Roundup. I’ll be playing with format, content, and timing of the Roundup in the coming weeks to see what works, but this newsletter will almost certainly be much more longform than We Support NYC’s newsletter and include considerably more snark and commentary.

BPOs
+5

Aug 8, 2023
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10 min read
Being able to identify how job descriptions are framed basically gives us x-ray vision: what’s the company hoping I don’t see? What’s the prize behind curtain number 3 and is it just goats?

AI
+3

Aug 2, 2023
•
6 min read
But it was the final surprise in which I found the most interesting and unsettling parallel to the LinkedIn experience: the longer I spent moving through the headshots, picking my favorites, the more I forgot what I looked like.
