Bad Job Bingo
+1
Apr 7, 2025
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13 min read
06Apr25 Bad Job Bingo
In which there's a new, very special, rating.
Bad Job Bingo
+6
Mar 31, 2025
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20 min read
30Mar25 Bad Job Bingo
On free speech and economic engines.
Bad Job Bingo
+1
Mar 24, 2025
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17 min read
23Mar25 Bad Job Bingo
Work, monkey, work.
Help Scout
+2
Mar 11, 2025
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3 min read
Help Scout: A Practical Approach to AI Transparency
What I’ve just described is AI transparency, and it’s not an understatement to say it’s the most important concept you’ll ever hear about when evaluating and using AI in your business.
Newsletter
Nov 5, 2024
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5 min read
You Have, In Your Hands, A Fire Extinguisher
Our house is on fire and everyone we love is inside it and your actions tomorrow will decide whether it burns to the ground.
Bad Job Bingo
+1
Oct 20, 2024
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14 min read
20Oct24 Bad Job Bingo
Blah blah woof woof capitalism.
Bad Job Bingo Shitposting Board of Directors
+2
Oct 7, 2024
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15 min read
6Oct24 Bad Job Bingo
These companies are really just phoning it in.
Faile's Razor
+10
Oct 5, 2024
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21 min read
The Hollow Man
Thanks to Matt Mullenweg, this is the way WordPress ends: not with a bang but a whimper.
Bad Job Bingo
+1
Sep 23, 2024
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22 min read
22Sep24 Bad Job Bingo
In which we’re practicing the art of taking cover from the storm.
I am a serious professional
+6
Sep 16, 2024
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15 min read
15Sep24 Bad Job Bingo
In which it's all about the Benjamins, and we have our highest expletive-to-jobs ratio ever. Plus: we get our first audience-rated job.
I feel like I'm justified
+8
Sep 9, 2024
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25 min read
8Sep24 Bad Job Bingo
In which we quickly go off the rails.
Be grateful there weren't any Hindenburg jokes in this
+5
Sep 5, 2024
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2 min read
The Cursed Edit
AND THEN. LIKE A MIRACLE, IT BECAME THE BLESSED EDIT.
in which I am both benevolent and wrathful
+3
Sep 2, 2024
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20 min read
1Sep24 Bad Job Bingo
Bit of a rollercoaster, this one.
I am a serious professional
+3
Aug 28, 2024
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6 min read
Happy National Power Rangers Day!
It's morphin' time.
hey I appreciate the entertainment value of a bad job as much as the next girl
+7
Aug 26, 2024
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21 min read
25Aug24 Bad Job Bingo
Come out of the water. It's nicer up here.
no bears dogs or gazelles were harmed in the making of this issue
+6
Aug 19, 2024
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35 min read
Exit, Pursued By A Bear
We’re in a theater and this is all a play.
Content
+2
Aug 8, 2024
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2 min read
Tettra: How To De-Escalate An Angry Customer (Expert Guide)
Time spent de-escalating a customer is also time spent getting to know them, understanding their needs, and finding common ground.
Help Scout
+2
Aug 1, 2024
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2 min read
Help Scout: Why Great Customer Service Isn’t Just Important, It's a Necessity
If you’re a small business owner, a CFO, or an ecommerce ops manager, the importance of customer service to your business may not seem quite so clear. It’s natural that you’d have questions. Luckily, I’ve got answers, and I think it’s time for business leaders to take another look.
Ben Horowitz
+17
Jul 23, 2024
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35 min read
23Jul24 Roundup: You Can Do Business With Hitler
What’s striking is what they’re declaring out loud, and how it’s like a long-arriving, barely-decayed message from the past: You can do business with Trump.
AI
+14
Jul 2, 2024
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27 min read
30Jun24 Roundup: The Music vs. The Machines
These aren't small groups of fans trading fanfiction and fanart about their favorite ships and characters – these are endlessly ravenous robots whose appetites for intellectual property have the potential to destroy the livelihoods of artists from across the spectrum of creative life.
AI
+13
Jun 22, 2024
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34 min read
23Jun24 Roundup: Tech Has An Accountability Problem
Am I surprised that, as far as I can tell, there have been absolutely no public consequences for Matt Mullenweg's public misbehavior? No, not really. And I’m not mad. I’m just disappointed.
no love is wasted
+2
Apr 18, 2024
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8 min read
17Apr24 Roundup(ish): No Love, However Brief, is Wasted
It’s Friday as I write this, and I’ve been doing what I often do when I’m trying to process difficult feelings, which is scrolling mindlessly through Tumblr.
Help Scout
+2
Mar 19, 2024
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1 min read
Help Scout: A New Paradigm: Rethinking 'The Customer Is Always Right'
We believe it’s time to shift the customer service paradigm again: from “The customer is always right” to “The customer always deserves to be helped.”
David Heinemeier Hansson
+3
Mar 14, 2024
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9 min read
14Mar24 Roundup: Speaking of Precious, DHH
These are the agonal gasps of a man who knows his thoughts and opinions, which were once respected and sought after in the Tech space as revolutionary, are not only no longer relevant but also downright basic.
AP News
+10
Mar 13, 2024
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46 min read
12Mar24 Roundup: I Can Haz Cheeseburger?
In which the main story is about cheeseburgers -- but also it's really not. Plus, a Bad Job Bingo section so long you'd think it was an advertisement for the Brief.