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The best of Support Human.
Newsletter
Apr 7, 2025
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13 min read
06Apr25 Bad Job Bingo
In which there's a new, very special, rating.
Newsletter
Oct 5, 2024
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21 min read
The Hollow Man
Thanks to Matt Mullenweg, this is the way WordPress ends: not with a bang but a whimper.
Newsletter
Jul 23, 2024
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35 min read
23Jul24 Roundup: You Can Do Business With Hitler
What’s striking is what they’re declaring out loud, and how it’s like a long-arriving, barely-decayed message from the past: You can do business with Trump.
Newsletter
Jul 2, 2024
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27 min read
30Jun24 Roundup: The Music vs. The Machines
These aren't small groups of fans trading fanfiction and fanart about their favorite ships and characters – these are endlessly ravenous robots whose appetites for intellectual property have the potential to destroy the livelihoods of artists from across the spectrum of creative life.
Newsletter
Jun 22, 2024
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34 min read
23Jun24 Roundup: Tech Has An Accountability Problem
Am I surprised that, as far as I can tell, there have been absolutely no public consequences for Matt Mullenweg's public misbehavior? No, not really. And I’m not mad. I’m just disappointed.
Newsletter
Apr 18, 2024
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8 min read
17Apr24 Roundup(ish): No Love, However Brief, is Wasted
It’s Friday as I write this, and I’ve been doing what I often do when I’m trying to process difficult feelings, which is scrolling mindlessly through Tumblr.
Newsletter
Mar 14, 2024
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9 min read
14Mar24 Roundup: Speaking of Precious, DHH
These are the agonal gasps of a man who knows his thoughts and opinions, which were once respected and sought after in the Tech space as revolutionary, are not only no longer relevant but also downright basic.
Newsletter
Mar 13, 2024
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46 min read
12Mar24 Roundup: I Can Haz Cheeseburger?
In which the main story is about cheeseburgers -- but also it's really not. Plus, a Bad Job Bingo section so long you'd think it was an advertisement for the Brief.
Newsletter
Feb 27, 2024
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18 min read
26Feb24 Roundup: Matt Mullenweg Teaches a Masterclass on Why We Have Trust & Safety Teams
Last week, Matt Mullenweg made a series of unfortunate and baffling decisions, including some of the most egregious lapses in judgment from a Tech CEO I’ve witnessed on Al Gore’s internet.
Newsletter
Feb 15, 2024
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40 min read
15Feb24 Roundup: My Ego Dies At The End
We're all lost in a forest. Plus: more good news, and I read shitty company career pages so you don't have to.
Newsletter
Feb 5, 2024
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40 min read
05Feb24 Roundup: Danger, Will Robinson, Danger!
CX's metaphorical Robot is sounding the alarm. Also, some good news and lots more Bad Job Bingo.
Newsletter
Jan 30, 2024
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31 min read
29Jan24 Roundup: We're All Trying to Find the Guy Who Did This
A venture capitalist demonstrates exactly zero judgment on LinkedIn, and I try not to lose my goddamn mind. Also, more good news, more Bad Job Bingo.