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Roundup

AI

+7

20Feb26 Roundup

Feb 20, 2026

•

12 min read

20Feb26 Roundup

Half-assed is better than no-assed? Also: companies are in AI wonderland.

Steph Lundberg
Steph Lundberg

I am a serious professional

+2

13Feb26 Roundup

Feb 13, 2026

•

12 min read

13Feb26 Roundup

This'll be as big as Bad Bunny's halftime show, right? Right?

Steph Lundberg
Steph Lundberg

AO3

+6

06Feb26 Roundup

Feb 6, 2026

•

14 min read

06Feb26 Roundup

It's happening! Everyone stay calm.

Steph Lundberg
Steph Lundberg

AI

+14

30Jun24 Roundup: The Music vs. The Machines

Jul 1, 2024

•

27 min read

30Jun24 Roundup: The Music vs. The Machines

These aren't small groups of fans trading fanfiction and fanart about their favorite ships and characters – these are endlessly ravenous robots whose appetites for intellectual property have the potential to destroy the livelihoods of artists from across the spectrum of creative life.

Steph Lundberg
Steph Lundberg

AI

+13

23Jun24 Roundup: Tech Has An Accountability Problem

Jun 22, 2024

•

34 min read

23Jun24 Roundup: Tech Has An Accountability Problem

Am I surprised that, as far as I can tell, there have been absolutely no public consequences for Matt Mullenweg's public misbehavior? No, not really. And I’m not mad. I’m just disappointed.

Steph Lundberg
Steph Lundberg

AP News

+10

12Mar24 Roundup: I Can Haz Cheeseburger?

Mar 13, 2024

•

46 min read

12Mar24 Roundup: I Can Haz Cheeseburger?

In which the main story is about cheeseburgers -- but also it's really not. Plus, a Bad Job Bingo section so long you'd think it was an advertisement for the Brief.

Steph Lundberg
Steph Lundberg

AI

+22

2 Round 2 Up: That Can't Be Real

Feb 29, 2024

•

35 min read

2 Round 2 Up: That Can't Be Real

In which I fool myself into thinking I can speed-run through the latest news, more good stuff, and the most unhinged job listing I've reviewed yet.

Steph Lundberg
Steph Lundberg

Listen Jensen McRae is an important part of my grieving process

+3

15Feb24 Roundup: My Ego Dies At The End

Feb 15, 2024

•

40 min read

15Feb24 Roundup: My Ego Dies At The End

We're all lost in a forest. Plus: more good news, and I read shitty company career pages so you don't have to.

Steph Lundberg
Steph Lundberg

AI

+7

05Feb24 Roundup: Danger, Will Robinson, Danger!

Feb 5, 2024

•

40 min read

05Feb24 Roundup: Danger, Will Robinson, Danger!

CX's metaphorical Robot is sounding the alarm. Also, some good news and lots more Bad Job Bingo.

Steph Lundberg
Steph Lundberg

Then dig a really deep hole

+15

29Jan24 Roundup: We're All Trying to Find the Guy Who Did This

Jan 29, 2024

•

31 min read

29Jan24 Roundup: We're All Trying to Find the Guy Who Did This

A venture capitalist demonstrates exactly zero judgment on LinkedIn, and I try not to lose my goddamn mind. Also, more good news, more Bad Job Bingo.

Steph Lundberg
Steph Lundberg

Fractional CX Leadership

+6

21Jan24 Roundup: We Need to Talk About the Elephant

Jan 21, 2024

•

31 min read

21Jan24 Roundup: We Need to Talk About the Elephant

Because we need to talk about the elephant. And I don't mean the elephant in the room – I mean the elephant at the door, guarding the room.

Steph Lundberg
Steph Lundberg

Zendesk

+12

14Jan24 Roundup: Dogs and Cats, Living Together

Jan 14, 2024

•

26 min read

14Jan24 Roundup: Dogs and Cats, Living Together

Enter the Support Human Roundup. I’ll be playing with format, content, and timing of the Roundup in the coming weeks to see what works, but this newsletter will almost certainly be much more longform than We Support NYC’s newsletter and include considerably more snark and commentary.

Steph Lundberg
Steph Lundberg

Support Human

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