Skip to content
Support Human By a support human, for support humans.
The library CX resources, all in one place 245 resources 21 added recently Suggest a resource

Everything I'd send a CX friend.

Podcasts, blogs, newsletters, books, communities, courses, tools, conferences, and more! Years of good work by CX folks, for CX folks. We deserve nice things, and here they are. (The library is free and ungated, always).

Like the best CX, every resource in the library was made by a human being, on purpose, for other human beings.

Job BoardsTech We Work Remotely
The largest remote work community in the world. With over 6M visitors, WWR is the #1 destination to find and list incredible remote jobs.

The largest remote work community in the world. With over 6M visitors, WWR is the #1 destination to find and list incredible remote jobs. Join the remote revolution and

The largest remote work community in the world. With over 6M visitors, WWR is the #1 destination to find and list incredible remote jobs.
Job BoardsTech Added 24 Mar 2024
ExperienceOperationsLeadershipManagementBooks CXOXO: Building a Support Team Your Customers Will Love
CXOXO: Building a Support Team Your Customers Will Love is the ultimate guide to creating your customer experience strategy from the ground up.

Amazon | Bookshop | Barnes & Noble

CXOXO: Building a Support Team Your Customers Will Love is the ultimate guide to creating your customer experience strategy from the ground up.

Maybe you

CXOXO: Building a Support Team Your Customers Will Love is the ultimate guide to creating your customer experience strategy from the ground up.
ExperienceOperationsLeadershipManagementBooks Added 23 Mar 2024
LearningVendor published The Trust & Safety Academy
Tailored as a guiding compass, this immersive course caters to both seasoned Trust & Safety professionals and those just stepping into the industry, promising unparalleled expertise.

Format: Course

Website: The Trust & Safety Academy, ActiveFence
Type: Course
Location: Self-paced, Online
Price: Free

Welcome to the Trust & Safety Academy, an innovative online program meticulously crafted

Tailored as a guiding compass, this immersive course caters to both seasoned Trust & Safety professionals and those just stepping into the industry, promising unparalleled expertise.
LearningVendor published Added 23 Mar 2024
LearningCertification The Community-Led Event Program Playbook
This course is for community teams and professionals who are building a distributed events program into their community strategy.

Website: The Community-Led Event Program Playbook, CMX Academy
Type: Professional Certification
Location: Self-paced, Online
Price: $499

It can be daunting to be in the

This course is for community teams and professionals who are building a distributed events program into their community strategy.
LearningCertification Added 23 Mar 2024
LearningCertification The Community MBA
The crash course in creating a community strategy with measurable business outcomes.

Website: The Community MBA, CMX Academy
Type: Professional Certification
Location: Self-paced, Online
Price: $499

Build Your Hyper-Focused Community Strategy

Welcome to The Community MBA, the business crash course

The crash course in creating a community strategy with measurable business outcomes.
LearningCertification Added 23 Mar 2024
Newsletters CMX Weekly
We review the top community industry news, trends, jobs and resources every week, so you’re always in the know.

Website: CMX Hub
Subscription: Free

We review the top community industry news, trends,
jobs and resources every week, so you’re always in the know.

We review the top community industry news, trends, jobs and resources every week, so you’re always in the know.
Newsletters Added 23 Mar 2024
Communities CMX Hub
CMX is the world's most passionate network of community professionals. Get the best tools, resources and ideas in your inbox every week.

Platform: Facebook

Platform: Slack, Facebook, Events
Website: CMX Hub
Price: Free

CMX is the world's most passionate network of community professionals. Get the best tools, resources and ideas

CMX is the world's most passionate network of community professionals. Get the best tools, resources and ideas in your inbox every week.
Communities Added 23 Mar 2024
SupportOperationsLeadershipManagementBooks The Customer Support Handbook: How to Create the Ultimate Customer Experience for Your Brand
In The Customer Support Handbook, leaders in customer support bring their stories of brand failures, triumphs and best practices for support on the web. Finally, all you need to create your own amazing support team in one handy-dandy manual.

Amazon | Bookshop | Barnes & Noble

How do you hire the best support team? What’s the best use of social media for support and service? Should we apologize for the

In The Customer Support Handbook, leaders in customer support bring their stories of brand failures, triumphs and best practices for support on the web. Finally, all you need to create your own amazing support team in one handy-dandy manual.
SupportOperationsLeadershipManagementBooks Added 22 Mar 2024
LearningKnowledge & WritingSupportManagement Managing in a Digital Economy
KCS is often a bigger change for managers than it is for knowledge workers. This self-paced, online course talks about what’s different when we are leading in a knowledge-centered environment.

Format: Course

Website: Managing in a Digital Economy, Consortium for Service Innovation
Type: Course Only (no professional certification upon completion)
Location: Self-paced, Online
Price: 

KCS is often a bigger change for managers than it is for knowledge workers. This self-paced, online course talks about what’s different when we are leading in a knowledge-centered environment.
LearningKnowledge & WritingSupportManagement Added 22 Mar 2024
LearningSupport Intelligent Swarming Insights
This one-day, Trainer-led workshop provides an introduction to the concepts and core principles of Intelligent Swarming.

Format: Workshop

Website: KCS v6 Practices Certification, Consortium for Service Innovation
Type: Workshop (no certification upon completion)
Location: Varies according to training provider
Price: 

This one-day, Trainer-led workshop provides an introduction to the concepts and core principles of Intelligent Swarming.
LearningSupport Added 22 Mar 2024
LearningSupportCertification Intelligent Swarming Fundamentals
This online, self-paced course is designed to create an understanding of what Intelligent Swarming is and why it is beneficial to stakeholders.

Website: Intelligent Swarming Fundamentals, Consortium for Service Innovation
Type: Professional Certification
Location: Self-paced, Online
Price: $195 for course and exam (bundle); $145 for course,

This online, self-paced course is designed to create an understanding of what Intelligent Swarming is and why it is beneficial to stakeholders.
LearningSupportCertification Added 22 Mar 2024
LearningKnowledge & WritingSupport Digital Transformation Fundamentals
The online, self-paced Digital Transformation Fundamentals course sets the context for the knowledge journey. What do we mean by digital transformation and why is it important?

Format: Course

Website: Digital Transformation Fundamentals, Consortium for Service Innovation
Type: Course Only (no professional certification upon completion)
Location: Self-paced, Online
Price: $95 for

The online, self-paced Digital Transformation Fundamentals course sets the context for the knowledge journey. What do we mean by digital transformation and why is it important?
LearningKnowledge & WritingSupport Added 22 Mar 2024
LearningKnowledge & WritingSupportCertification KCS® v6 Practices
KCS v6 Practices is an advanced certification to demonstrate thorough, deep, and broad understanding of Knowledge-Centered Support.

Format: Workshop

Website: KCS v6 Practices Certification, Consortium for Service Innovation
Type: Workshop, Certification
Location: Varies according to training provider
Price: Varies according to provider

KCS v6 Practices is an advanced certification to demonstrate thorough, deep, and broad understanding of Knowledge-Centered Support.
LearningKnowledge & WritingSupportCertification Added 22 Mar 2024
LearningKnowledge & WritingSupportCertification KCS® v6 Fundamentals
This interactive, self-paced training introduces the basics and benefits of Knowledge-Centered Support.

Website: KCS v6 Fundamentals Certification, Consortium for Service Innovation
Type: Certification
Location: Self-paced, Online
Price: $195 for course and exam (bundle); $145 for course, $95 for exam

This

This interactive, self-paced training introduces the basics and benefits of Knowledge-Centered Support.
LearningKnowledge & WritingSupportCertification Added 22 Mar 2024
LearningSupportLeadershipManagementCertification ITIL® 4 Master Designation
The ITIL 4 Master is the highest level of achievement of the ITIL 4 certification scheme. ITIL 4 Master recognises that you have gained the universal and diverse knowledge developed during your ITIL training and certification journey and have mastered the full suite of the ITIL competencies.

Website: ITIL® 4 Master Designation, Axelos
Type: Professional Certification
Location: Varies according to training provider
Price: Varies according to provider

The ITIL 4 Master is the

The ITIL 4 Master is the highest level of achievement of the ITIL 4 certification scheme. ITIL 4 Master recognises that you have gained the universal and diverse knowledge developed during your ITIL training and certification journey and have mastered the full suite of the ITIL competencies.
LearningSupportLeadershipManagementCertification Added 22 Mar 2024
LearningSupportLeadershipCertification ITIL® 4 Strategic Leader Certifications
ITIL SL recognizes the value of ITIL, not just for IT operations, but for all digitally-enabled services. Becoming an ITIL 4 Strategic Leader demonstrates that the you have a clear understanding of how IT influences and directs business strategy.

Website: ITIL® 4 Strategic Leader Certifications, Axelos
Type: Professional Certification
Location: Varies according to training provider
Price: Varies according to provider

ITIL4 Strategic Leader (ITIL SL)

ITIL SL recognizes the value of ITIL, not just for IT operations, but for all digitally-enabled services. Becoming an ITIL 4 Strategic Leader demonstrates that the you have a clear understanding of how IT influences and directs business strategy.
LearningSupportLeadershipCertification Added 22 Mar 2024
LearningSupportCertification ITIL® 4 Practice Manager Certifications
Our latest practice-based modules provide shorter and more flexible training with opportunity to bundle, mix and match the modules.

Website: ITIL® 4 Practice Manager Certifications, Axelos
Type: Professional Certification
Location: Varies according to training provider
Price: Varies according to provider

Our latest practice-based modules

Our latest practice-based modules provide shorter and more flexible training with opportunity to bundle, mix and match the modules.
LearningSupportCertification Added 22 Mar 2024
LearningSupportManagementCertification ITIL® 4 Managing Professional Certifications
The Managing Professional (MP) stream provides practical and technical knowledge about how to run successful IT enabled services, teams and workflows.

Website: ITIL® 4 Managing Professional Certifications, Axelos
Type: Professional Certification
Location: Varies according to training provider
Price: Varies according to provider

ITIL 4 Managing Professional (ITIL

The Managing Professional (MP) stream provides practical and technical knowledge about how to run successful IT enabled services, teams and workflows.
LearningSupportManagementCertification Added 22 Mar 2024
LearningSupportCertification ITIL® 4 Foundation - IT Service Management Certification
ITIL 4 Foundation is for anyone who needs to understand the key concepts of IT and digital service delivery, and who is interested in helping their organization embrace the new service management culture.

Website: ITIL® 4 Foundation, Axelos
Type: Professional Certification
Location: Varies according to training provider
Price: Varies according to provider

ITIL 4 Foundation introduces an end-to-end operating model for

ITIL 4 Foundation is for anyone who needs to understand the key concepts of IT and digital service delivery, and who is interested in helping their organization embrace the new service management culture.
LearningSupportCertification Added 22 Mar 2024
LearningExperienceCertification Certified Customer Experience Professional (CCXP)
The Certified Customer Experience Professional (CCXP) program provides professional recognition of individuals with high levels of knowledge of the customer experience discipline.

Website: CCXP Certification, Customer Experience Professionals Association
Type: Professional Certification
Location: Varies; Exam Preparation Resources
Price: $150 Application Fee; $495 Exam Fee (CXPA Member) or $645 Exam Fee (Non-Member)

The Certified Customer Experience Professional (CCXP) program provides professional recognition of individuals with high levels of knowledge of the customer experience discipline.
LearningExperienceCertification Added 22 Mar 2024
LearningExperienceAcademic Digital Transformation, Customer Experience
Our two graduate certificates in digital transformation include immersive short-format sprints in emerging technologies, analytics and the leadership skills leaders need to digitally transform their organizations.

Format: Degree or Certificate

Website: Daniels College of Business, University of Denver
Type: 16-credit or 24-credit Graduate Certificates
Location: Online
Price: $1,668 per credit hour

Our two

Our two graduate certificates in digital transformation include immersive short-format sprints in emerging technologies, analytics and the leadership skills leaders need to digitally transform their organizations.
LearningExperienceAcademic Added 22 Mar 2024
LearningAI & AutomationData & Insights Data Analysis with Generative AI Workshop Series
Join a small group for a workshop series to learn how to use Generative AI to improve your Data Analysis skills.

Format: Workshop

Website: Mellonhead
Type: Workshop
Location: In-Person and Virtual
Price: $279

Generative AI excels at pattern recognition and is a great co-pilot for

Join a small group for a workshop series to learn how to use Generative AI to improve your Data Analysis skills.
LearningAI & AutomationData & Insights Added 22 Mar 2024
LearningAI & Automation Generative AI Basics Workshop Series
Join a small group for a beginner's workshop series covering the basics needed to understand and leverage Generative AI.

Format: Workshop

Website: Mellonhead
Type: Workshop
Location: In-Person and Virtual
Price: $249 / $279

Have you heard all the AI buzz but need help figuring out where to start?

Join

Join a small group for a beginner's workshop series covering the basics needed to understand and leverage Generative AI.
LearningAI & Automation Added 22 Mar 2024
PodcastsKnowledge & Writing The Content Strategy Experts
The content strategy experts at Scriptorium discuss how to manage, structure, organize, and distribute content.

The content strategy experts at Scriptorium discuss how to manage, structure, organize, and distribute content.

Website | Apple | Spotify | YouTube | PlayerFM | Listen Notes | PodBean | TuneIn

The content strategy experts at Scriptorium discuss how to manage, structure, organize, and distribute content.
PodcastsKnowledge & Writing Added 22 Mar 2024
PodcastsKnowledge & Writing The Content Strategy Podcast
A podcast for people who care about content. Join host Kristina Halvorson and guests for a show dedicated to the practice (and occasional art form) of content strategy.

A podcast for people who care about content. Join host Kristina Halvorson and guests for a show dedicated to the practice (and occasional art form) of content strategy.

Website | Apple

A podcast for people who care about content. Join host Kristina Halvorson and guests for a show dedicated to the practice (and occasional art form) of content strategy.
PodcastsKnowledge & Writing Added 22 Mar 2024
PodcastsKnowledge & Writing Writers of Silicon Valley
The future is words. More businesses are investing in high quality UX writers and content strategists. Apple, Uber, Shopify, Spotify, Amazon...the list goes on. "UX Writer" is now one of the hottest jobs in tech - and around the world, too.

The future is words. More businesses are investing in high quality UX writers and content strategists. Apple, Uber, Shopify, Spotify, Amazon...the list goes on. "UX Writer" is now one

The future is words. More businesses are investing in high quality UX writers and content strategists. Apple, Uber, Shopify, Spotify, Amazon...the list goes on. "UX Writer" is now one of the hottest jobs in tech - and around the world, too.
PodcastsKnowledge & Writing Added 22 Mar 2024
PodcastsKnowledge & Writing I'd Rather Be Writing
Topics and issues for technical writers. Improve your technical communication role. Empower users with better documentation.

Topics and issues for technical writers. Improve your technical communication role. Empower users with better documentation.

Website | Apple | Spotify | Overcast | Pocket Casts | Amazon Music | YouTube | TuneIn | RSS

Topics and issues for technical writers. Improve your technical communication role. Empower users with better documentation.
PodcastsKnowledge & Writing Added 22 Mar 2024
PodcastsKnowledge & Writing Let's Talk Docs
On this podcast, we’ll be sharing with you a new concept around documentation and sustainability. We’re going to talk about how you can leverage documentation, how you can leverage content to bring more people, more attention, and more funding to your products.

Hello and welcome to Let’s Talk Docs! On this podcast, we’ll be sharing with you a new concept around documentation and sustainability. We’re going to talk about

On this podcast, we’ll be sharing with you a new concept around documentation and sustainability. We’re going to talk about how you can leverage documentation, how you can leverage content to bring more people, more attention, and more funding to your products.
PodcastsKnowledge & Writing Added 22 Mar 2024
PodcastsKnowledge & Writing Knowledgebase Ninjas
Gowri Ramkumar of Document360 finds and interviews the brightest minds in the SaaS documentation space.

Gowri Ramkumar of Document360 finds and interviews the brightest minds in the SaaS documentation space.

Website | Apple | Spotify

Gowri Ramkumar of Document360 finds and interviews the brightest minds in the SaaS documentation space.
PodcastsKnowledge & Writing Added 22 Mar 2024
PodcastsKnowledge & WritingTech API The Docs Podcast
Our guests talk about their insights and experience as documentarians. We bring advice from behind open and closed developer portals, ideas on what new learnings you can aim for, and recent experiments from the field of API documentation.

Our guests talk about their insights and experience as documentarians. We bring advice from behind open and closed developer portals, ideas on what new learnings you can aim for, and

Our guests talk about their insights and experience as documentarians. We bring advice from behind open and closed developer portals, ideas on what new learnings you can aim for, and recent experiments from the field of API documentation.
PodcastsKnowledge & WritingTech Added 22 Mar 2024
PodcastsSupport The Calling
The Calling is your guide to leading modern contact centres. On the show, we share innovative strategies, expert insights, and success stories from industry leaders across the world.

The Calling is your guide to leading modern contact centres. On the show, we share innovative strategies, expert insights, and success stories from industry leaders across the world. You'll

The Calling is your guide to leading modern contact centres. On the show, we share innovative strategies, expert insights, and success stories from industry leaders across the world.
PodcastsSupport Added 22 Mar 2024
PodcastsSupport First Contact: Stories of the Call Center
Because no one pictures themselves working at a call center, First Contact: Stories of the Call Center is a monthly podcast about how tech leaders and entrepreneurs found their way into the call center industry.

Because no one pictures themselves working at a call center, First Contact: Stories of the Call Center is a monthly podcast about how tech leaders and entrepreneurs found their way

Because no one pictures themselves working at a call center, First Contact: Stories of the Call Center is a monthly podcast about how tech leaders and entrepreneurs found their way into the call center industry.
PodcastsSupport Added 22 Mar 2024
PodcastsSupport CallTalk™ Radio
CallTalk is the first on-line radio show specifically about Call Centers. BenchmarkPortal brings this show to listeners with no vendor sponsorship so the content is completely neutral.

CallTalk is the first on-line radio show specifically about Call Centers. BenchmarkPortal brings this show to listeners with no vendor sponsorship so the content is completely neutral.

Website | Apple

CallTalk is the first on-line radio show specifically about Call Centers. BenchmarkPortal brings this show to listeners with no vendor sponsorship so the content is completely neutral.
PodcastsSupport Added 22 Mar 2024
PodcastsCultureLeadershipSupport The Contact Center Coach
Hosted by contact center veteran, Michael J. Tamer, this podcast covers topics such as building a positive culture, engaging your team, developing strong leadership skills, onboarding and training new hires, and improving your own self-help practices.

The Contact Center Coach Podcast is a must-listen for anyone in the contact center industry who wants to improve their leadership skills. Hosted by contact center veteran, Michael J.

Hosted by contact center veteran, Michael J. Tamer, this podcast covers topics such as building a positive culture, engaging your team, developing strong leadership skills, onboarding and training new hires, and improving your own self-help practices.
PodcastsCultureLeadershipSupport Added 22 Mar 2024
PodcastsQualitySupport Quality Perks - Call Center & Coffee Chats
Quality Perks is a special series hosted by Karyn Dupree and Neal Eggers, presented by BPA Quality. This unique program invites top leaders and experts from the contact center industry to engage in insightful discussions.

Quality Perks is a special series hosted by Karyn Dupree and Neal Eggers, presented by BPA Quality. This unique program invites top leaders and experts from the contact center industry

Quality Perks is a special series hosted by Karyn Dupree and Neal Eggers, presented by BPA Quality. This unique program invites top leaders and experts from the contact center industry to engage in insightful discussions.
PodcastsQualitySupport Added 22 Mar 2024
PodcastsSupport Advice from a Call Center Geek!
Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center.

Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO,

Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center.
PodcastsSupport Added 22 Mar 2024
PodcastsCultureLeadershipExperience Be Customer Led
We explore the intersection between customer experience (CX), employee experience (EX), and how companies are creating leaders and cultures that are maniacal about their customers - both internal and external.

We explore the intersection between customer experience (CX), employee experience (EX), and how companies are creating leaders and cultures that are maniacal about their customers - both internal and external.

Website

We explore the intersection between customer experience (CX), employee experience (EX), and how companies are creating leaders and cultures that are maniacal about their customers - both internal and external.
PodcastsCultureLeadershipExperience Added 22 Mar 2024
PodcastsSupport Awful Service Podcast
Awful Service is a Comedy Podcast that takes a look beyond the Bar Top. If you know someone in Customer Service, you know they have good stories.

Awful Service is a Comedy Podcast that takes a look beyond the Bar Top. If you know someone in Customer Service, you know they have good stories. We are unofficially

Awful Service is a Comedy Podcast that takes a look beyond the Bar Top. If you know someone in Customer Service, you know they have good stories.
PodcastsSupport Added 22 Mar 2024
PodcastsExperience Amazing Business Radio
Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts.

Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and

Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts.
PodcastsExperience Added 22 Mar 2024
Podcasts Build Your Digital Community
The Build Your Digital Community podcast is focused on helping entrepreneurs and small businesses grow their communities, increase their impact and bring in their ideal client using their digital community.

The Build Your Digital Community podcast is focused on helping entrepreneurs and small businesses grow their communities, increase their impact and bring in their ideal client using their digital community.

The Build Your Digital Community podcast is focused on helping entrepreneurs and small businesses grow their communities, increase their impact and bring in their ideal client using their digital community.
Podcasts Added 22 Mar 2024
PodcastsKnowledge & Writing The Not-Boring Tech Writer
In each episode of this podcast we talk to the humans behind the docs, sharing stories, experience and expertise to inspire, entertain, and give you knowledge and skills you can use in your life as a Not-Boring Tech Writer.

In each episode of this podcast we talk to the humans behind the docs, sharing stories, experience and expertise to inspire, entertain, and give you knowledge and skills you can

In each episode of this podcast we talk to the humans behind the docs, sharing stories, experience and expertise to inspire, entertain, and give you knowledge and skills you can use in your life as a Not-Boring Tech Writer.
PodcastsKnowledge & Writing Added 22 Mar 2024
PodcastsKnowledge & WritingTech WORD UP!
The show is for founders and early-stage startups to help them understand the role that technical writing plays in their company's success. We explore the nerdy nature and culture of technical writers and how to find, build, and grow your technical writing team.

The show is for founders and early-stage startups to help them understand the role that technical writing plays in their company's success. We explore the nerdy nature and

The show is for founders and early-stage startups to help them understand the role that technical writing plays in their company's success. We explore the nerdy nature and culture of technical writers and how to find, build, and grow your technical writing team.
PodcastsKnowledge & WritingTech Added 22 Mar 2024
PodcastsKnowledge & WritingTech The Manuscript
In The Manuscript, we're passionate about writing and technology. Every couple of weeks we talk to people making a difference in Technical Writing, Instructional Design, UX Writing, Content Strategy and anywhere else there’s someone thinking about content in digital products and the tech industry.

In The Manuscript, we're passionate about writing and technology. Every couple of weeks we talk to people making a difference in Technical Writing, Instructional Design, UX Writing, Content Strategy

In The Manuscript, we're passionate about writing and technology. Every couple of weeks we talk to people making a difference in Technical Writing, Instructional Design, UX Writing, Content Strategy and anywhere else there’s someone thinking about content in digital products and the tech industry.
PodcastsKnowledge & WritingTech Added 22 Mar 2024
PodcastsKnowledge & Writing The ISTC Podcast
The Institute of Scientific and Technical Communicators (ISTC) produces a monthly podcast with interviews and news from the UK and around the world.

The Institute of Scientific and Technical Communicators (ISTC) produces a monthly podcast with interviews and news from the UK and around the world.

Website | Apple | iHeartRadio | PodBean

The Institute of Scientific and Technical Communicators (ISTC) produces a monthly podcast with interviews and news from the UK and around the world.
PodcastsKnowledge & Writing Added 22 Mar 2024
PodcastsKnowledge & WritingTech 10-Minute Tech Comm
10-minute interviews with technical communication practitioners, scholars, and innovators. Hosted by Dr. Ryan Weber at the University of Alabama in Huntsville. 

10-minute interviews with technical communication practitioners, scholars, and innovators. Hosted by Dr. Ryan Weber at the University of Alabama in Huntsville. 

Website | Apple | Stitcher | Listen Notes | PodBean | Podchaser

10-minute interviews with technical communication practitioners, scholars, and innovators. Hosted by Dr. Ryan Weber at the University of Alabama in Huntsville. 
PodcastsKnowledge & WritingTech Added 22 Mar 2024
PodcastsKnowledge & WritingTech Inside Tech Comm with Zohra Mutabanna
Inside Tech Comm is a show for anyone interested in learning more about technical communication. It will also be of interest to those who are new to the field or career-switchers exploring creative ways to expand their horizon.

Inside Tech Comm is a show for anyone interested in learning more about technical communication. It will also be of interest to those who are new to the field or

Inside Tech Comm is a show for anyone interested in learning more about technical communication. It will also be of interest to those who are new to the field or career-switchers exploring creative ways to expand their horizon.
PodcastsKnowledge & WritingTech Added 22 Mar 2024
PodcastsKnowledge & Writing Writers in Tech
A podcast where content strategist, UX writers, and content designers share their well-kept industry secrets. This show is brought you by the UX Writing Hub.

A podcast where content strategist, UX writers, and content designers share their well-kept industry secrets. This show is brought you by the UX Writing Hub.

Website | Apple | Spotify | Google

A podcast where content strategist, UX writers, and content designers share their well-kept industry secrets. This show is brought you by the UX Writing Hub.
PodcastsKnowledge & Writing Added 22 Mar 2024

What's new

All changelogs →
03 Feb 2026 · It hasn't quite been a year since the last Changelog, but it has been a rough break for me (in more ways than one!), which I'll write about in the Support Human newsletter soon. Let's just say the skeleton GIF crowning this issue is very appropriate. Changelog 02.03.26 It hasn't quite been a year since the last Changelog, but it has been a rough break for me (in more ways than one!), which I'll write about in the Support Human newsletter soon. Let's just say the skeleton GIF crowning this issue is very appropriate. 07 Apr 2025 · Oh, hi! It's been over a year since I last sent the changelog. Oops. In my defense, I did say that I wouldn't spam you. Look at me keeping my word! Changelog 04.07.25 Oh, hi! It's been over a year since I last sent the changelog. Oops. In my defense, I did say that I wouldn't spam you. Look at me keeping my word! 01 Apr 2024 · Welcome to the inaugural issue of the Support Human Resources Changelog! This newsletter will serve as your update on what new resources have been added to the site since the last Changelog. Changelog 04.01.24 Welcome to the inaugural issue of the Support Human Resources Changelog! This newsletter will serve as your update on what new resources have been added to the site since the last Changelog.

Found something that belongs here?

Send it over — including your own work and your company's. Tell me if you'd like credit for the find; I like naming the people who notice good things. New additions show up in the changelog as I go.

Suggest a resource