Conferences, summits, workshops and webinars, in
person and online. Each entry carries its dates and location, and the list is sorted
by what's soonest.
Everything else in the library is evergreen. This is
the one page that goes stale, so it dates itself: once an event's last day has passed
it drops out of the list below on its own.
A closed-door summit for Trust & Safety leaders at online platforms, covering policy, product, operations, engineering and compliance, with an Ecosystem Day on 22 March and main conference days 23-24 March.
The new world requires an AI enabled agile, frictionless, humanised, and innovative CX model. The event brings together top executives from visionary brands that are re-imagining CX realities.
AI-powered experiences and Agentic AI — are emerging as the defining forces behind customer experience transformation. This paradigm shift will center stage at the Experience Leaders Live Show Asia 2027, the region's most prestigious CX, Customer Operations and Marketing leadership gathering, exploring how enterprises are leveraging intelligent systems to not just automate, but craft personalised and exciting experience journeys.
Experience Leaders Live UK captures the ambition, innovation, and next-gen technologies orchestrating amazing customer experiences. The event aims to bring together top executives from visionary brands that are re-imagining CX realities.
The Experience Leaders Live Show UK, captures the ambition, innovation, and next-gen technologies orchestrating amazing customer experiences. The event
The Experience Leaders Live Show UK, captures the ambition, innovation, and next-gen technologies orchestrating amazing customer experiences. The event aims to bring together top executives from visionary brands that are re-imagining CX realities.
The new world requires an AI powered, agile, frictionless, humanised, and innovative CX model. The event brings together top executives from visionary brands that are re-imagining CX realities.
The Experience Leaders Live Show UK, captures the ambition, innovation, and next-gen technologies orchestrating amazing customer experiences. The event
The Experience Leaders Live Show UK, captures the ambition, innovation, and next-gen technologies orchestrating amazing customer experiences. The event aims to bring together top executives from visionary brands that are re-imagining CX realities.
The new world requires an AI powered, agile, frictionless, humanised, and innovative CX model. The event brings together top executives from visionary brands that are re-imagining CX realities.
Customer Success is changing. AI, evolving business models, rising customer expectations, and new definitions of value are reshaping what it means to lead in post-sales. Moment 2026 brings together the leaders, operators, managers, CSMs, and builders navigating this transformation and helping define what comes next. As the anchor event of the week, Moment is designed for meaningful conversations, practical insights, and real-world connections. You'll hear from industry leaders, learn from teams pushing the boundaries of post-sales, and connect with peers facing similar challenges and opportunities. Whether you're building a Customer Success organization, leading a post-sales team, driving customer outcomes, or exploring the future of the profession, Moment is where the community comes together to share ideas, challenge assumptions, and shape the next chapter of post-sales. Date: Tuesday, October 6, 2026 Location: Convene at Brookfield Place 225 Liberty Street, 2nd Floor, New York City Join hundreds of post-sales professionals for a day of learning, networking, and conversations that will help you prepare for what's next.
A leadership-focused summit designed for support teams in fast-scaling industries. Hosted in New York, this summit offers strategic sessions, case studies, and intimate discussions with practitioners who’ve solved complex support challenges. Perfect for directors, team leads, and ops managers.
CMX Summit 2027 The community industry's flagship event is coming back. CMX Summit brings together the world's leading community professionals for two days of honest conversation, tactical depth, and the kind of connections that actually stick. Eager Beaver tickets are on sale for $199. Prices go up again at the end of August, so grab yours now!
TSPA is thrilled to host the 4th APAC Summit again in Singapore. This year, the Summit will include an optional second day, tailored specifically for trust and safety professionals (available only to TSPA members).
Celebrating 11 years, the CX Travel & Hospitality Exchange returns to London this September, bringing together the industry’s most forward-thinking leaders to redefine customer experience in an era shaped by AI and rapidly evolving expectations. As generative AI accelerates innovation and raises the bar for seamless, personalised journeys, brands must strike the perfect balance between technological advancement and the human touch that defines exceptional hospitality.
Over two days, CX, Customer Service, and Digital leaders will explore how to empower frontline teams, integrate AI into legacy systems, and deliver frictionless, omnichannel experiences that drive loyalty and efficiency. Through expert-led presentations, collaborative discussions, think tanks, and real-world case studies, the Exchange moves beyond theory to actionable insight, equipping attendees with the clarity, connections, and confidence to tackle today’s challenges and turn customer experience into a true competitive advantage.
The rule: an event moves down here the day after it ends,
from its own date field — nothing to maintain by hand, and nothing gets deleted.
A stale “coming up” is the fastest way for a library to look abandoned.
Know an event that belongs here? ✦
Send it over with the dates and where it happens — online counts. New additions
show up in the changelog as I go.
