Three formats, one newsletter, no schedule and no sponsors.
Issues go out whenever they're ready. All of it free, none of it behind a wall.
Sent — check your inbox to confirm your address.
Use a personal address — work email has a way of ending. No spam, no "quick sync" emails, ever. One click to leave.
Or use the RSS feed → /newsletter/rss/ →I read bad jobs so you don't have to.
Every listing gets a full, honest breakdown — the red flags, the hidden gems, and everything in between. No salary range? "We're like a family"? Five jobs in one paycheck? Noted. Good ones get celebrated too.
I started rating job listings because I was frustrated. I kept going because apparently so were you.
What's happening in CX and tech.
Industry news, community shoutouts, CX work worth seeing, and all of my many opinions. Chaotic? Sometimes. Always useful.
This started as me forwarding links to the group chat with commentary. It's the same thing now, just a tad more organized.
When a paragraph won't cover it.
The long ones. One topic followed all the way down — what happened, who it landed on, and why it matters.
Occasionally a story won't leave me alone. This is where it goes.
Three of my favorites, one of each format.
Every issue, newest first, filterable by issue type.
010 22 Jun Tech Has An Accountability Problem 009 17 Apr No Love, However Brief, is Wasted 008 14 Mar Speaking of Precious, DHH 007 13 Mar I Can Haz Cheeseburger? 006 29 Feb 2 Round 2 Up: That Can't Be Real 005 26 Feb Matt Mullenweg Teaches a Masterclass on Why We Have Trust & Safety Teams 004 15 Feb My Ego Dies At The End 003 05 Feb Danger, Will Robinson, Danger! 002 29 Jan We're All Trying to Find the Guy Who Did This 001 14 Jan Dogs and Cats, Living Together"Your writing feels refreshingly real in a world of polished nonsense. Thanks much for continuing to say things many quietly think but rarely articulate, Steph."
"I wanted to send you a big, huge thank you! Because of your SupportHuman Jobs page, I was able to land a job which is basically a dream come true. I discovered it there when it wasn't showing anywhere else and signed the offer last Friday. Thank you thank you thank you!!!"
"I love your site, it’s been a game changer in my job search strategy."
"Don't miss this. Steph is one of the best voices in tech. These posts aren't here to make anyone feel bad or to scare companies or candidates. Hiring is an unbalanced process, with the company holding most (sometimes all) of the power and the candidates hoping to continue paying their bills. Honest reviews of job listings helps us ALL do better."
"To all my CS and T&S people—a recommendation: I love newsletters as a medium, but mostly stopped reading them when many of them turned into essentially shower thoughts with copious line breaks. THIS IS DIFFERENT. Not only full of incredibly useful info, but it is funny. Very funny. And validating. And has lots of delightful text link side quests. Just read it and thank me later. (Especially if you are job-hunting!)"
"To my customer support network: if you're not subscribed, go do it!!!"
"These JD summaries have me rolling 🤣 Your sense of humor is perfect for lifting the spirits of those of us navigating the job market right now. 🙏 Thank you!"
"Your takes and insights are one of the few things getting me through the dystopian hell we find ourselves in. You’re amazing!"
"For those of you in HR/Recruiting, or looking for CX jobs (or heck, even if you're neither)... you should check out Stephanie Lundberg's reviews of job postings. Funny, insightful, clearly backed by enormous experience."
"Your tireless snark and honesty always make me smile/grimace, and I appreciate you for being you out loud."
"I wanted to let you know just how wonderful it’s been to read your blog over the past few weeks. Bad Job Bingo has made me want to laugh and cry (but mostly laugh) in the best way and I just think your content as a whole has been just what the community has needed."
"Your writing is (as always, but especially important today) beautifully researched and clear - you keep doing you!"
More about me →
No sponsors, no ads, no paid placements, no affiliate links. It runs on a day job and on whoever feels like chipping in.
Read who pays for this →Support if you can, don't worry about it if you can't. Support Human is for you either way.
