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In this issue:
Apologies for the super short post! Catching up on 8 weeks of stuff is fuuuuunnnn.
However, I do bring you a Bad Job Bingo novelty: our first all-reader-submitted, all Seriously Maybe Don’t issue. Enjoy!
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Get Hired
I play Bad Job Bingo with every job listing that appears in the Roundup and categorize them according to how well (or poorly, if I hit Bingo) they do in the game.
However, please remember that a job appearing in a positive category isn’t an endorsement of any role or company, and a job appearing in a negative category doesn't mean I think you shouldn't apply if it works for you. Bad Job Bingo is simply an effort to give you a shortcut to finding roles that may match your needs and values.
These and past contestants can be found at Support Human Jobs.
Green Means Go
No flags, or green flags only! A true unicorn.
Sadly, none this week.
Eh, It’s Probably Fine
A few flags popped up, but no serious ones.
Sadly, none this week.
Tread Carefully
Didn’t quite hit bingo, but there were several yellow flags or more than one red flag.
None this week.
BINGO
Welp.
None this week.
Seriously, Maybe Don’t
Don't say I didn't warn you.
Senior Manager, Dedicated Product Support ($110k-$125k) at Bullhorn (Remote US, CAN, MX)
This one was reader-submitted, thanks!
Application is on Workday. My condolences.
The Bullhorn Careers page prominently displays Best Place to Work awards, so of course that meant a trip to Glassdoor -- and what an interesting trip it was:
"Lost the magic touch" (2 stars)
"Talented Teams, but Compensation is Driving Turnover" (1 star)
"So much for being human" (1 star)
"Don't fall for it" (2 stars)
"Compensation needs to be reviewed" (2 stars)
Not only were the reviews overwhelmingly negative (and recent good reviews feel like the result of a review-gaming campaign), but, in a turn I don't think I've ever seen before: the senior leadership of the company is personally responding to negative feedback and signing off with their names. Some of the responses demonstrate effectively why those bad reviews are racking up -- here's an example:
Nothing I say here will change your mind about how you feel about us & leaving the company. I want all of our employees to leave here and believe they had a good experience, so it's a bummer, but I cannot control how someone chooses to depart. I do wish you great success in your next chapter, and hope that you find the fulfillment that every person deserves. For anyone else who is reading this, I'll say this. One of the key tenants of our Core Values is to give the benefit of the doubt - and that goes both ways. I could argue all the points above, one by one. While it might feel good to do so, it's not productive. As an executive here, responsible for the single most costly & valuable asset we have, our people, my entire day is thinking about how to make this a great place to work. And I love to do that creatively, and with data, and with the collaboration of our people. I care, and my door is always open! - Kelley Morse, CPO
So yeah. Wild stuff.
This is an equally wild opening paragraph in the job listing:
The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization. — You know things are bad when the team requires a behavioral guide to interact with customers and coworkers. Also, why the casual ableism?
Bullhorn is a fast-paced and dynamic environment — Oh don't worry, you've made that clear already.
This is a highly visible, senior-level role that serves as the primary Support leadership presence for key accounts, one that requires executive credibility and operational command. — Maybe it's that executive command bit, but boy does this sound menacing.
Beyond managing a team of DPSAs, you will personally lead the most complex, high-stakes customer situations: escalations, critical incidents, and executive-level conversations that require composure, judgment, and authority. — What exactly is the product that it's requiring composure?
You will shape how Support shows up for our most important customers, influence cross-functional decisions, and drive continuous improvement at the program level. This role is for someone who doesn't just manage support. They elevate it. — Okay, then elevate this role to the VP-level, because Senior Manager ain't gonna do it.
Exercise sound judgment on when and how to engage senior leadership and cross-functional partners, keeping escalations from becoming broader organizational disruptions — Seriously, what the hell is this product?
Advocate assertively for customer needs and influence prioritization decisions at the program level — Woo, between this bit and "executive credibility," a picture sure is developing about this company's culture, and it definitely involves a bull and its horns.
If you're someone who thrives in a casual, yet fast-paced and agile environment, we'd love to have you join us. — Because nothing says casual like constantly warning candidates about needing composure in a high-stakes environment!
$110,000 - $125,000 is not nearly enough money for a role like this, and the title isn't nearly senior enough to do what they want this role to do. Unfortunately, another one for Seriously, Maybe Don't!
Customer Experience & Growth Automation Manager ($40k-$55k) at Saalt (Hybrid US-Boise, Idaho)
This one was reader-submitted, thanks!
At Saalt, we immerse our team in an exceptional work environment with opportunities to learn and grow. — Why does this kind of statement on a Careers page just never bode well for the actual job description? Oy.
If you are looking to make a worldwide impact, Saalt is the place for you. Saalt HQ is located in beautiful Boise, Idaho. — There is just something about "world-wide impact" immediately followed by "Boise, Idaho" that is deeply funny.
List benefits as perks, making my eye twitch! Although apparently they do offer no-cost in-house daycare, so that kind of balances it?
On to the JD -- I'm going to be honest, Customer Experience & Growth Automation Manager is an interesting combination and I'm not sure if I like it or hate it.
Saalt is one of the fastest-growing brands in women’s health and sustainable period care, and we need a CX leader who wants to actively be involved in shaping the ongoing strategy. Saalt has developed a reputation for delivering the best Customer Experience and education in the industry. With a shifting competitive landscape and new technologies comes a need to constantly reassess the principles of how to deliver customer delight and education. Your job will be to help continually improve Saalt’s CX processes and update best-in-class playbook over time. — I'm confused at the job title for this, then -- feels like it should definitely be more senior.
Work with the Saalt Leadership Team on setting the vision and direction of the CX Team and the role customer delight plays in the long-term vision for Saalt as an industry leader in customer satisfaction and thought leader in women’s health. Handle the logistics: budget, systems, scheduling, and coverage, including occasional evening or weekend rotations because our customers don’t stop, and neither do we. — Oh yeah, this is definitely not a Manager position -- it should be Head of/Director, at least.
Become an expert in menstrual cups/discs, period underwear, reusable period care, and menstrual health. (You didn’t think you were going to read that in a job description today!) — This seems like odd and casual sexism from a period product company. It's your product, and a product like anything else -- why would I be surprised to read that in a job description for a period product company? Companies trying to be cute almost always make it weird instead, I swear.
Become an expert in all Saalt products and adjacent areas and lead the team in generating content to support customer education and marketing efforts broadly. — Mmmm, this is weird. And there's no way they're compensating the Support team appropriately for marketing content they've created.
$40,000–$55,000 depending on experience — Absolutely not. ABSOLUTELY FUCKING NOT.
Period companies, GET YOUR SHIT TOGETHER OH MY GOD
Customer Success Manager (Remote) ($24k-$30k CAD) at Rankbreeze (Remote CAN)
This one was reader-submitted, thanks!
Oh dear, where do I begin?
First, I'm not entirely certain Rankbreeze is a real company. There's no About Us or Careers page, just a very barebones website that features people talking about Rankbreeze -- maybe customers, maybe just people paid to pretend to be customers at some kind of conference? There are other testimonials, but it all just feels weird and fishy.
Second, the job site they're using is an AI recruitment software that is similarly hella sus, supposedly used by a bunch of companies I've never heard of. It's all just super suspicious.
We BINGOed out before we even hit the "This role is NOT for you if" but just for shits and giggles, here it is in all its infamy:
You prefer slow-paced environments or struggle to manage multiple priorities at once
You're not a self-starter who can take initiative in line with company values.
You are not tech-savvy or feel overwhelmed learning new tools and systems
You are not highly organized or tend to miss details
You are not proactive and need constant direction
You are not genuinely interested in customer success or the vacation rental space
You struggle with clear, professional communication across written, verbal, and video formats
You’re not willing to go the extra mile to win
You’re comfortable with the status quo and prefer not to challenge or improve existing systems.
You don’t have a curious mindset
You don’t want to be on the support frontline
I could go on, but I'm going to put as much effort into this rating as the company did into this job listing: none! Throwing in Seriously, Maybe Don't because of...everything, and also because they want "pre-interview" questions in the form of a video.
Support Specialist ($21k-$22k EUR) at Flo (Onsite LT-Vilnius)
This one was reader-submitted!
This is one of the first paragraphs you see on Flo's Careers page:
Work with top talent - At Flo we expect every new hire to raise the bar. By exceeding our own expectations, we ensure that we always work with the top professionals in every field. — That's "we only hire the best of the best" in somehow shittier clothing, in case you were wondering.
Flo's benefits are mostly meh (executive leadership gets more days off than employees do, because of course they do), but this racks up another BJB square (lists "Workcations" as a benefit):
Our popular Workation policy also allows you to work from anywhere for up to 2 months a year. — Okay, on to the job listing.
AI-powered, privacy-first — Forgive me if I consider that an oxymoron.
In this position, you'll follow a rotating schedule that includes 2 days of work, followed by 2 days off, and then 2 more workdays and 2 days off again (including working on public holidays). Each workday lasts 11 hours. — I'm sorry, the fuck? Is Flo confusing its Support team with EMTs??? What about this role requires this kind of setup?
We only support our users by e-mail, so there is no need to hang on the phone for the whole day! — Then why the fuck are you wanting your Support team to work 22 HOURS IN TWO DAYS JESUS FUCKING CHRIST
Must have: Excellent command of English is a must, Strong communication and problem-solving skills, Patience and an ability to handle stress, Love of modern technologies. — This is a period app. A PERIOD APP. Even so, the Support team should not be at risk of getting bloody.
Salary Range - gross per month (ranges may vary based on skills and experience): €1.721 - €1.847 EUR — ARE YOU FUCKING KIDDING ME
Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. — Oh, and heavily implied racism as a bonus!!!
Hey. Hey Flo. This is a bad job and you should feel bad. Why should people with uteri trust you with their sensitive health information when we can't even trust you with your employees?
Note: ALSO ALSO, y'all should know that this JD changed significantly between the reader submitting it and my rating it. Here's a selection of things the reader quoted at the time of submission that no longer seem to be in the JD, for reasons unknown:
This was a freelance contract position—now the status of the role is very unclear.
"The compensation for this role is set at an hourly rate of up to €11.10 gross EUR" — This is STILL more than the lowest part of the current salary range, by the way.
You’ll be working with people who take their work seriously, not themselves. — Greeeeeeaaaaaaaat.
That's it for this week! If you have jobs for Bad Job Bingo you'd like to submit, you can simply reply to this newsletter email or submit a job here (here are the BJB FAQs in case you have questions).
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