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# Voice of the Customer Nano Bootcamp
- URL: https://supporthuman.cx/resources/voice-of-the-customer-nano-bootcamp/
- Published: 2024-09-02T21:28:42.000Z
- Updated: 2026-08-08T00:05:27.000Z
- Description: This intensive one-week online live-streamed bootcamp explores the Voice of the Customer (VoC) methodologies. Participants will learn to gather, analyze, and apply customer feedback to enhance product development and customer satisfaction.
- Author: Steph Lundberg
- Tags: Learning, Experience, Success, #Import 2026-08-07 19:17, #resource

Format: Course

**Website:** [One-Month PM - Voice of the Customer Nano Bootcamp](https://onemonthpm.com/nanobootcamps/voice-of-the-customer/?ref=supporthuman.cx)  
**Type:** Course (includes Certificate of Completion)   
**Location:** Live lecture & QA with self-paced elements  
**Price:** €360/yr (Membership only, access to all courses)

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This intensive one-week online live-streamed bootcamp explores the Voice of the Customer (VoC) methodologies. Participants will learn to gather, analyze, and apply customer feedback to enhance product development and customer satisfaction. This is 🔒members-only - Join the Membership.

[**Susana de Sousa**](https://www.linkedin.com/in/sdsc/?ref=supporthuman.cx)**, Nano Bootcamp Lead**

10+ years of experience leading & building teams in companies like Airbnb and Loom. Helped launch & grow Airbnb’s European HQ to 600+ employees. 3rd employee at Loom & first customer facing hire.

### Learn what matters about Voice of the Customer

Our Nano Bootcamps have the goal of giving key knowledge so you can put what you learn in practice right away.

### What you'll learn:

  - Gathering customer feedback
  - Analyzing VoC data
  - Applying feedback to products

**Live Lecture**

Join the **2-hour live lecture** led by Susana de Sousa about Voice of the Customer. Go deep into the frameworks, tactics and techniques, including live exercises.

**Live Q&A Masterclass**

Join a **1-hour live Q&A Masterclass** with a select expert on Voice of the Customer. Bring your best questions and learn from the best in the field on how they do it.

**5-10 Micro Lessons**

**Go deeper into the topic** with our recorded Micro Lessons, answering key questions about Voice of the Customer. At your own pace.

**Deep Dives Checklist**

Complete the deep dives, a **select list of articles, podcasts and videos**, curated by Susana de Sousa. Build your learning hub.

**Voice of the Customer Challenge**

Challenge yourself with the **Voice of the Customer Challenge**, at your own pace. Put in practice what you learned.

**Final Quiz**

Earn your **Voice of the Customer Certificate** by completing the Final Quiz, a series of questions aimed at challenging your new knowledge.