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# Talking Customer Success
- URL: https://supporthuman.cx/resources/talking-customer-success/
- Published: 2024-03-20T23:37:05.000Z
- Updated: 2026-08-07T22:16:34.000Z
- Description: Hi, I'm Tom Connery. Talking Customer Success was created to promote the value of customer success within the enterprise and small business.
- Author: Steph Lundberg
- Tags: Podcasts, Success, #Import 2026-08-07 19:17, #resource

Hi, I'm Tom Connery. Talking Customer Success was created to promote the value of customer success within the enterprise and small business.

Building a consistent customer success practice is something I believe differentiates a growing company from a thriving company and that customer advocacy isn't only about building attitudinal loyalty, it's about doing the right thing for your customer in order for them to meet or exceed their desired outcome.

[**Apple**](https://podcasts.apple.com/us/podcast/talking-customer-success/id1398506241?ref=supporthuman.cx) **|** [**Spotify**](https://open.spotify.com/show/5gSFdLCr9MMJSr61297IUc?ref=supporthuman.cx) **|** [**Amazon Music**](https://www.amazon.com/Talking-Customer-Success/dp/B08JJSJY7G?ref=supporthuman.cx)