> ## Content Index
> Fetch the complete content index at: https://supporthuman.cx/llms.txt
> Use this file to discover other available public pages before exploring further.

# Managing in a Digital Economy
- URL: https://supporthuman.cx/resources/managing-in-a-digital-economy/
- Published: 2024-03-23T01:13:12.000Z
- Updated: 2026-08-08T00:05:33.000Z
- Description: KCS is often a bigger change for managers than it is for knowledge workers. This self-paced, online course talks about what’s different when we are leading in a knowledge-centered environment.
- Author: Steph Lundberg
- Tags: Learning, Knowledge & Writing, Support, Management, #Import 2026-08-07 19:17, #resource

Format: Course

**Website:** [Managing in a Digital Economy, Consortium for Service Innovation](https://www.serviceinnovation.org/kcs/kcs-training/?ref=supporthuman.cx#managers:~:text=to%20the%20following.-,Managing%20in%20a%20Digital%20Economy,-KCS%20is%20often)  
**Type:** Course Only (no professional certification upon completion)  
**Location:** Self-paced, Online  
**Price:** $95 for course

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KCS is often a bigger change for managers than it is for knowledge workers. This self-paced, online course talks about what’s different when we are leading in a knowledge-centered environment.

**Topics**:

- Review of the benefits of Digital Transformation
- Knowledge as the enabler and associated KM Best Practices
- New measures and ways to use measures
- Assessing contribution/performance
- What motivates knowledge workers

$95 (USD). 35 minutes to complete. Must be completed within 12 weeks of purchase.