> ## Content Index
> Fetch the complete content index at: https://supporthuman.cx/llms.txt
> Use this file to discover other available public pages before exploring further.

# Decoding the Customer
- URL: https://supporthuman.cx/resources/decoding-the-customer/
- Published: 2024-03-20T23:09:13.000Z
- Updated: 2026-08-07T22:16:36.000Z
- Description: Customer experience and business strategy expert, Julia Ahlfeldt CCXP, profiles the world’s top customer-centric change makers to bring you insights on how the customer experience revolution is taking hold in businesses around the globe.
- Author: Steph Lundberg
- Tags: Podcasts, Experience, #Import 2026-08-07 19:17, #resource

In the age of empowered consumers, brands must put customers at the center of their business. Customer experience and business strategy expert, Julia Ahlfeldt CCXP, profiles the world’s top customer-centric change makers to bring you insights on how the customer experience revolution is taking hold in businesses around the globe. 

Whether you are new to CX, a seasoned professional looking to expand your knowledge or someone who is just interested in learning how empowered customers are transforming the business landscape, this show will take you inside the latest topics and trends in the world of customer experience.

[**Website**](https://www.julia-ahlfeldt.com/podcast-episodes/?ref=supporthuman.cx) **|** [**Apple**](https://itunes.apple.com/us/podcast/decoding-the-customer/id1273790017?mt=2&ls=1&ref=supporthuman.cx) **|** [**Google Podcasts**](https://www.google.com/podcasts?feed=aHR0cHM6Ly93d3cuanVsaWEtYWhsZmVsZHQuY29tL2ZlZWQvcG9kY2FzdC8&ref=supporthuman.cx) **|** [**Stitcher**](http://www.stitcher.com/s?fid=148272&refid=stpr&ref=supporthuman.cx) **|** [**TuneIn**](https://tunein.com/radio/Decoding-the-Customer-p1023165/?ref=supporthuman.cx) **|** [**RSS**](https://www.julia-ahlfeldt.com/feed/podcast/?ref=supporthuman.cx)