> ## Content Index
> Fetch the complete content index at: https://supporthuman.cx/llms.txt
> Use this file to discover other available public pages before exploring further.

# Daily List
- URL: https://supporthuman.cx/resources/daily-list/
- Published: 2026-02-03T21:00:25.000Z
- Updated: 2026-08-07T22:07:51.000Z
- Description: Get a short, clear tip each weekday to help you scale, automate, and lead a calmer support team.
- Author: Steph Lundberg
- Tags: Newsletters, Success, Leadership, Operations, #Import 2026-08-07 19:17, #resource

**Subscription:** [**Free**](https://www.customersuccess.cx/daily?ref=supporthuman.cx)

*Get a short, clear tip each weekday to help you scale, automate, and lead a calmer support team.*

If your support team runs on Intercom, you already have the tools to make things better.

The problem? You’re too buried in conversations, workflows, and fire-fighting to actually use them.

### **What You’ll Get**

- A short email each weekday (2 mins to read)
- No hype. Just practical advice that works inside Intercom
- Insights from real projects with SaaS teams using Intercom at scale
- Cut through the noise of 75 page PDFs and daily product updates with filtered steps to take *now*

*Built for support leaders running Intercom. Zero fluff, zero spam. Unsubscribe anytime.*

Hi, I’m Conor Pendergrast. I am a customer support specialist with over 15 years of experience. I help customer support leaders stabilise and grow their careers, and build quality customer support on Intercom.

### **Why should you join my weekdaily email list?**

✅ **Optimise your Intercom setup**

- Learn how others are using Fin, workflows, tasks, and self-service content to scale without burning out.

✅ **Lead a smarter team**

- Improve team performance with practical tips on delegation, prioritisation, and proactive support.

✅ **Free your time**

- Apply automation, AI, and smart routing to get out of the inbox and into strategic work.

### You’ll love this if you:

- Lead support at a B2B SaaS company
- Use Intercom for customer support
- Want to manage customer conversation volume and lead more proactively
- Are curious (but cautious) about AI, Fin and automation