> ## Content Index
> Fetch the complete content index at: https://supporthuman.cx/llms.txt
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# CX Travel & Hospitality Exchange
- URL: https://supporthuman.cx/resources/cx-travel-hospitality-exchange/
- Published: 2026-09-04T15:41:54.000Z
- Updated: 2026-09-04T15:41:54.000Z
- Description: 8–9 Sep 2026 · London, UK · In person
- Author: Steph Lundberg
- Tags: Events, Experience, AI & Automation, #resource

8– 9 September 2026 

Type: Exchange

Venue: Hilton Syon Park, London

Website: [cxnetwork.com](https://www.cxnetwork.com/events-customer-experience-exchange-travel/?ref=supporthuman.cx)

[Register](https://www.cxnetwork.com/events-customer-experience-exchange-travel?ref=supporthuman.cx)

Celebrating 11 years, the CX Travel & Hospitality Exchange returns to London this September, bringing together the industry’s most forward-thinking leaders to redefine customer experience in an era shaped by AI and rapidly evolving expectations. As generative AI accelerates innovation and raises the bar for seamless, personalised journeys, brands must strike the perfect balance between technological advancement and the human touch that defines exceptional hospitality.

Over two days, CX, Customer Service, and Digital leaders will explore how to empower frontline teams, integrate AI into legacy systems, and deliver frictionless, omnichannel experiences that drive loyalty and efficiency. Through expert-led presentations, collaborative discussions, think tanks, and real-world case studies, the Exchange moves beyond theory to actionable insight, equipping attendees with the clarity, connections, and confidence to tackle today’s challenges and turn customer experience into a true competitive advantage.

Hosted by [CX Network](https://www.cxnetwork.com/?ref=supporthuman.cx).