> ## Content Index
> Fetch the complete content index at: https://supporthuman.cx/llms.txt
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# Customer Experience Insights
- URL: https://supporthuman.cx/resources/customer-experience-insights/
- Published: 2024-03-21T01:50:19.000Z
- Updated: 2026-08-07T22:15:58.000Z
- Description: Customer Experience Insights from Genesys gives consultants, influencers, partners and customers insights into the latest technical and industry topics.
- Author: Steph Lundberg
- Tags: Podcasts, Experience, Data & Insights, #Import 2026-08-07 19:17, #resource

Customer Experience Insights from Genesys gives consultants, influencers, partners and customers insights into the latest technical and industry topics. 

Hosted by Scott Nagel, Genesys Consultant Program Manager, this bi-weekly series is a “must listen” for anyone who wants to stay on top of key industry trends, including Contact Center as a Service, workforce engagement management, AI, digital channels, bots, and more.

[**Website**](https://consultantpodcast.genesys.com/?ref=supporthuman.cx) **|** [**Apple**](https://podcasts.apple.com/us/podcast/customer-experience-insights/id1557504527?ref=supporthuman.cx) **|** [**Spotify**](https://open.spotify.com/show/1xXE2vnLgYJZCShda2qoju?ref=supporthuman.cx) **|** [**Google Podcasts**](https://www.google.com/podcasts?feed=aHR0cHM6Ly9jb25zdWx0YW50cG9kY2FzdC5nZW5lc3lzLmNvbS9mZWVkLnhtbA%3D%3D&ref=supporthuman.cx) **|** [**Amazon Music**](https://music.amazon.com/podcasts/87d20202-8ef8-42d3-9654-a34f0c9ea76c?ref=supporthuman.cx) **|** [**PodBean**](https://r4j68.app.goo.gl/?link=https%3A%2F%2Fconsultantpodcast.genesys.com%3Faction%3DopenPodcast%26podcastId%3Dpbblog7916774%26podcastIdTag%3Dbdkei&dfl=https%3A%2F%2Fconsultantpodcast.genesys.com&utm%5Fcampaign=pb%5Fweb&utm%5Fsource=podbean%5Fweb&utm%5Fmedium=dlink&imv=670&amv=530&isi=973361050&ibi=com.podbean.app.podcast&ipbi=com.podbean.app.podcast&apn=com.podbean.app.podcast) **|** [**TuneIn**](https://tunein.com/podcasts/Business--Economics-Podcasts/The-Consultant-Podcast-from-Genesys-p1359272/?topicId=156675501&ref=supporthuman.cx)