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# Customer Experience
- URL: https://supporthuman.cx/resources/customer-experience-course/
- Published: 2024-07-20T17:39:12.000Z
- Updated: 2026-08-07T22:12:02.000Z
- Description: With a focus on career-ready learning, and delivered through a blend of essential reading, case studies and useful toolkits, this course will quickly make you familiar with the core principles and best practices of Customer Experience.
- Author: Steph Lundberg
- Tags: Learning, Experience, Data & Insights, Certification, #Import 2026-08-07 19:27, #resource

**Website:** [Customer Experience Course, Digital Marketing Institute](https://digitalmarketinginstitute.com/students/short-courses/customer-experience?ref=supporthuman.cx)  
**Type:** Professional Certification  
**Location:** Self-paced, Online  
**Price:** $445 (lump-sum or installments)

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## Customer Experience Course Overview

With a focus on career-ready learning, and delivered through a blend of essential reading, case studies and useful toolkits, this course will quickly make you familiar with the core principles and best practices of Customer Experience.

**↗**4 Interactive Modules.

**↗**Associate Level Certification.

**↗**8 Hours self-paced learning content.

**↗**FREE DMI Membership included.

**↗**Practical Toolkits and Templates.

##### Key skills and competencies you will gain

- Customer Experience
- Customer Personas
- CX Basics
- Agile Thinking
- Designing for CX
- Strategic Thinking
- Metrics and Performance