# Support Human

> News, analysis, snark, and Bad Job Bingo for CX and Tech workers

This file provides information about Support Human to help large language models understand and reference this publication's content.

## Posts
- [24Jul26 Roundup](https://supporthuman.cx/p/24jul26-roundup): Sustainability shmustainability.
- [10Jul26 Roundup](https://supporthuman.cx/p/10jul26-roundup): Salesforce is acquiring Fin, a move that isn't so much a bet as it is a ploy.
- [Best of Bad Job Bingo: AI Dystopia Edition](https://supporthuman.cx/p/best-of-bad-job-bingo-ai-dystopia-edition): A look back at some of the most infamous AI jobs that have gone through Bad Job Bingo.
- [From the Archives: Danger, Will Robinson, Danger!](https://supporthuman.cx/p/from-the-archives-danger-will-robinson-danger): CX's metaphorical Robot is sounding the alarm.
- [15Jun26 Bad Job Bingo](https://supporthuman.cx/p/15jun26-bad-job-bingo): I rate AI jobs while the saxophone gets louder.
- [12Jun26 Roundup](https://supporthuman.cx/p/12jun26-roundup): Zendesk made a big mistake, Meta was hoisted by its own petard, and Elon is a trillionaire.
- [08Jun26 Bad Job Bingo](https://supporthuman.cx/p/08jun26-bad-job-bingo): Things get a little, shall we say, hysterical.
- [beehiiv’s Tyler Denk Reminds Us That Tech Is Just Assholes All the Way Down](https://supporthuman.cx/p/beehiivs-tyler-denk-reminds-us-that-tech-is-just-assholes-all-the-way-down): Water is wet! News at 11.
- [From the Archives: We're All Trying to Find the Guy Who Did This](https://supporthuman.cx/p/from-the-archives-we-re-all-trying-to-find-the-guy-who-did-this): A venture capitalist demonstrates exactly zero judgment on LinkedIn, and I try not to lose my goddamn mind.
- [Best of Bad Job Bingo: Fun Edition](https://supporthuman.cx/p/best-of-bad-job-bingo-fun-edition): It actually is possible to have too much fun.
- [06Apr26 Bad Job Bingo](https://supporthuman.cx/p/06apr26-bad-job-bingo): Everything is just really effing weird this week, y'all.
- [03Apr26 Roundup](https://supporthuman.cx/p/03apr26-roundup): Maybe it's all just an elaborate April Fool's joke?
- [29Mar26 Roundup](https://supporthuman.cx/p/29mar26-roundup): Moving house and cleaning house.
- [16Mar26 Bad Job Bingo](https://supporthuman.cx/p/16mar26-bad-job-bingo): Something's in the water (or the AI).
- [13Mar26 Roundup](https://supporthuman.cx/p/13mar26-roundup): Zendesk's buying, Intercom's raising, Meta's cutting, Bluesky's growing, and Digg is dying. It's fine. Everything's fine.
- [Bad Time Zoo](https://supporthuman.cx/p/bad-time-zoo): In which I'm very honest about my feelings.
- [09Mar26 Bad Job Bingo](https://supporthuman.cx/p/09mar26-bad-job-bingo): A migraine-inducing issue.
- [08Mar26 Roundup](https://supporthuman.cx/p/08mar26-roundup): The price is wrong.
- [02Mar26 Bad Job Bingo](https://supporthuman.cx/p/02mar26-bad-job-bingo): I'm just a crazy woman on the internet.
- [27Feb26 Roundup](https://supporthuman.cx/p/27feb26-roundup): Cry havoc and all that.
- [23Feb26 Bad Job Bingo](https://supporthuman.cx/p/23feb26-bad-job-bingo): Watch me commit to the bit until the bit commits me.
- [20Feb26 Roundup](https://supporthuman.cx/p/20feb26-roundup): Half-assed is better than no-assed? Also: companies are in AI wonderland.
- [16Feb26 Bad Job Bingo](https://supporthuman.cx/p/16feb26-bad-job-bingo): A little late night foray into Careers page hell.
- [13Feb26 Roundup](https://supporthuman.cx/p/13feb26-roundup): This'll be as big as Bad Bunny's halftime show, right? Right?
- [09Feb26 Bad Job Bingo](https://supporthuman.cx/p/09feb26-bad-job-bingo): In which I yell about capitalism. Again.
- [06Feb26 Roundup](https://supporthuman.cx/p/06feb26-roundup): It's happening! Everyone stay calm.
- [Peak Support: AI Regulation & Legislation - The Complete Guide (eBook)](https://supporthuman.cx/p/peak-support-ai-regulation-legislation-the-complete-guide-ebook): A detailed guide to understand why AI regulation and legislation should be a core priority in your contact center’s operations to ensure compliance, protect customer data, and create a secure, efficient environment.
- [SwiftEQ: How to Structure a Help Center for a Better Customer Experience](https://supporthuman.cx/p/swifteq-how-to-structure-a-help-center-for-a-better-customer-experience): In today’s online-centric world, providing a way for your customers to find information and solve problems themselves is vital. 
- [Klaus: How to Calculate and Improve Customer Service ROI](https://supporthuman.cx/p/klaus-how-to-calculate-and-improve-customer-service-roi): Trying to demonstrate the impact of customer support on profits? Go through the numbers and calculate your customer service ROI. Here’s how.
- [Help Scout: 101 Best Live Chat Response Examples for Customer Service](https://supporthuman.cx/p/help-scout-101-best-live-chat-response-examples-for-customer-service-post): Let’s talk about how your support team can get canned live chat responses right — with dozens of examples to illustrate.
- [06Apr25 Bad Job Bingo](https://supporthuman.cx/p/06apr25-bad-job-bingo): In which there's a new, very special, rating.
- [30Mar25 Bad Job Bingo](https://supporthuman.cx/p/30mar25-bad-job-bingo): On free speech and economic engines.
- [23Mar25 Bad Job Bingo](https://supporthuman.cx/p/23mar25-bad-job-bingo): Work, monkey, work.
- [Help Scout: A Practical Approach to AI Transparency](https://supporthuman.cx/p/help-scout-a-practical-approach-to-ai-transparency): What I’ve just described is AI transparency, and it’s not an understatement to say it’s the most important concept you’ll ever hear about when evaluating and using AI in your business.
- [You Have, In Your Hands, A Fire Extinguisher](https://supporthuman.cx/p/you-have-in-your-hands-a-fire-extinguisher): Our house is on fire and everyone we love is inside it and your actions tomorrow will decide whether it burns to the ground.
- [20Oct24 Bad Job Bingo](https://supporthuman.cx/p/20oct24-bad-job-bingo): Blah blah woof woof capitalism.