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# Client Experience Associate
- URL: https://supporthuman.cx/jobs/client-experience-associate/
- Published: 2024-10-21T05:39:00.000Z
- Updated: 2026-08-07T22:09:14.000Z
- Description: Blah blah woof woof capitalism, but a company that wants to use you to build private wealth for others but won't deign to tell you what the compensation package is is especially hypocritical and I just cannot (Farther for me, but not for thee?).
- Author: Steph Lundberg
- Tags: Farther, Seriously, Maybe Don't, Experience, Early Career, Full-time, Onsite, Texas, No comp given, Closed, Ghost Job?, #Import 2026-08-07 19:16, #job

## [Farther](https://job-boards.greenhouse.io/fartherfinance?page=1&ref=supporthuman.cx) | No comp given

👻

****This is a suspected ghost job.** Ghost jobs are jobs that have either been open for a very long time or that have been taken down and re-posted multiple times with little change. Companies do this when they don't really intend to fill a role but want to appear to be healthy, growing, and hiring to outside parties. Note that I can't say with 100% confidence that this is a ghost job, but it's pretty sus.

⛔

****This job is closed and no longer accepting applications.** I keep an archive of [Closed](https://job-board.ghost.io/tag/closed/?ref=supporthuman.cx) jobs so that you can see how past jobs of a particular company have been rated.

**Steph's Notes:**

> If you’re the type who breaks through walls to get things done the right way, we want to build the future of wealth management with you. 

Y'all. Fuck that. Take a nap. 

> As a member of Farther’s client experience team, this is an opportunity to have a huge impact not just on the company, but on the entire wealth industry. 

Oh, yeah? Does the salary match that huge impact? 

> Support advisors by performing and managing daily tasks for the business and existing clients  
> Help advisors execute operational follow-up action items for clients

Huh? Is this a support position, or is this a remote office manager position? 

> Team player with a positive attitude and a strong work ethic  
> Highly organized with exceptional attention to detail and strong communication skills  
> Comfortable working in a fast-paced environment and ability to handle multiple competing tasks  
> Passion for creating increased efficiencies within current operational processes for the business and servicing clients 

I just threw up in my mouth a little bit. 

Look, apparently this is just not the week for this bullshit. Blah blah woof woof capitalism, but a company that wants to use you to build private wealth for others but won't deign to tell you what the compensation package is is especially hypocritical and I just cannot (Farther for me, but not for thee?). 

If they can be cavalier with people's livelihoods, then I can be cavalier with Bad Job Bingo. Off to Seriously, Maybe Don't they go.

[Newsletter Issue](https://www.supporthuman.cx/p/20oct24-bad-job-bingo?ref=supporthuman.cx)

---

### Original Job Description: [Client Experience Associate](https://job-boards.greenhouse.io/fartherfinance/jobs/4358752005?ref=supporthuman.cx)

Farther is a rapidly growing RIA that combines expert advisors with cutting-edge technology - delivering a comprehensive, tailored wealth management experience.

Farther’s founders are leaders and innovators from the private wealth industry who possess a unique blend of traditional wealth management, fintech, and technology production expertise. We’re backed by top-tier venture capital firms, fintech investors, and industry leaders.

Joining Farther means joining a collaborative team of entrepreneurs who are passionate about helping their clients and our teammates achieve more. If you’re the type who breaks through walls to get things done the right way, we want to build the future of wealth management with you.

\*\*This role requires an in office hybrid working schedule in Dallas, TX\*\*

**Role:**

As a Client Experience Associate, you are at the core of Farther’s client service and operations, delivering a flawless wealth management experience for advisors and clients. You’ll support that seamless experience by executing the financial operations required for onboarding, ongoing requests, and any complex needs. You will work closely with our product and engineering teams to continually push the boundaries of wealth management. As a member of Farther’s client experience team, this is an opportunity to have a huge impact not just on the company, but on the entire wealth industry.

**Responsibilities:**

- Act as the key relationship manager for advisors and clients
- Support advisors by performing and managing daily tasks for the business and existing clients
- Help advisors execute operational follow-up action items for clients
- Act as a liaison with our custodians to process and confirm completion of requests (e.g., account opening, ACATs, transfers, account maintenance, etc.)
- Identify and escalate issues to the product team to guide our roadmap and improve the operations and client service function
- Establish and maintain positive and effective relationships with Farther advisors, custodians, and third-party vendors to ensure client satisfaction

**Required Qualifications:**

- Bachelor’s degree or equivalent experience
- 2+ years of previous work experience in a similar position
- Strong interest in client service, relationship management, and operational support
- Team player with a positive attitude and a strong work ethic
- Highly organized with exceptional attention to detail and strong communication skills
- Comfortable working in a fast-paced environment and ability to handle multiple competing tasks

**Preferred Qualifications:**

- Experience with and knowledge of standard operational aspects of wealth management client service (e.g., onboarding, ACATs, distributions) with custodians such as Charles Schwab, Fidelity, and Pershing
- Comprehensive knowledge of the financial industry
- Passion for creating increased efficiencies within current operational processes for the business and servicing clients